National Family Trustees Foundation

What National Family Trustees Foundation does

The National Family Trustees Foundation (Landelijke Stichting Familievertrouwenspersonen) is a Dutch non-profit foundation headquartered in Utrecht, founded in 2010, that delivers mandated family trusted person services for relatives of mental health patients across the Netherlands. Its core product is human-delivered support, advice, mediation between family and treatment providers, and complaint procedure assistance, organized under a dual-entity structure: Stichting Familievertrouwenspersonen Wvggz serves relatives of patients subject to compulsory care (zorgmachtiging or crisismaatregel) under the Wet verplichte ggz (Wvggz), while Stichting Familievertrouwenspersonen PLUS extends comparable support to relatives of patients in voluntary care via contracts with ggz-instellingen (mental health institutions).

The foundation is anchored in a statutory role: Dutch law entitles relatives of ggz patients to a family trusted person, and obligates ggz professionals to inform patients and families about the service. This produces a legislatively driven referral pipeline rather than a conventional marketing funnel. The technology stack is modest: a national portal website (familievertrouwenspersonen.nl) routing users to two division-specific sites, supplemented by a published national helpline (0900-3332222, 030-2712318) and email intake, with no disclosed apps, APIs, or AI components.

The business model is publicly funded and free at the point of use. Services carry no fee for family members or patients; the foundation is financed through Dutch public/governmental sources consistent with its mandated status. Customer segments are dual: (1) long-tail individual family members and relatives of ggz patients, and (2) B2B/B2G counterparties including ggz-instellingen, ggz professionals, and municipalities within the social domain. With 11-50 employees and no disclosed revenue, the foundation operates as a small, mission-driven national infrastructure provider rather than a commercial enterprise.

Name

National Family Trustees Foundation

Legal name

Stichting Familievertrouwenspersonen

Website

https://lsfvp.nl

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

The National Family Trustees Foundation is a Dutch non-profit foundation mandated under the Wvggz law that provides free family trusted person services — advice, mediation, and complaint support — to relatives of mental health patients nationwide, via its Wvggz and PLUS divisions.

Ownership category

akta.pro rank

Product category

Mental health family support services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGAEAC

Family & Parenting Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

Keywords

• Family mental health support
• Patient advocacy services
• Family trusted persons
• Mental health mediation
• Involuntary care support

Headquarters

HQ city

Utrecht

HQ country

Netherlands

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Distribution channels3 records

Marketing channels4 records

Core offering

National Family Trustees Foundation (Landelijke Stichting Familievertrouwenspersonen) supplies family trusted persons who advise, support, and mediate on behalf of relatives and close contacts of people receiving mental health treatment in the Netherlands. Through its Wvggz division it serves families of patients under compulsory care (care authorization or crisis measure), and through its PLUS division it serves families of patients in voluntary treatment at contracted ggz-instellingen, with both divisions offering information, listening support, mediation with care providers, complaint-procedure assistance, and training for professionals.

Product overview

The organization operates as a dual-brand structure offering family support services in Dutch mental healthcare. Stichting Familievertrouwenspersonen Wvggz serves relatives of patients under compulsory/involuntary care (care authorization or crisis measures), while Stichting Familievertrouwenspersonen PLUS supports relatives of patients in voluntary treatment. Both services provide advice, mediation between family and treatment providers, and assistance with complaints procedures.

Differentiator

Problem solved

Functional benefit

Brands

• Familievertrouwenspersonen Wvggz: Support services for relatives of patients receiving compulsory mental health care under the Wet verplichte ggz (Wvggz)

Products and services

• Stichting Familievertrouwenspersonen Wvggz

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• ggz-instellingen (Mental health institutions)coreStrategic or Co-development PartnerFormal agreements with mental health institutions under the PLUS division, enabling family trusted person support for relatives of patients in voluntary care. Institutions are required under Wvggz to inform patients about family trusted person services and collaborate on family involvement.
• Municipalities (Social domain)minorStrategic or Co-development PartnerActive engagement with municipalities within the social domain to support families affected by mental illness in the community. Part of broader social support ecosystem.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Regional players

• Psykiatrifonden: Danish mental-health foundation focused on research, prevention, and support for people with mental illness and their relatives. Comparable mission around family-side support in psychiatry, but operating under a different national welfare regime.

Broad incumbents

• Mind UK: Large UK mental-health charity providing advice, advocacy, and support to people with mental-health problems and their families. Much broader scope than the Dutch foundation, but addresses the same family-of-mental-health-patient use case at significantly greater scale.
• Mental Health Foundation (UK): UK-wide mental-health charity working on prevention, public education, and family/community support. Adjacent to the foundation's information-and-advice remit but operating at population scale rather than through a legally-mandated trusted-person model.
• NAMI – National Alliance on Mental Illness: US grassroots organization for families and individuals affected by mental illness, offering support groups, education, and advocacy. Operates the same family-of-mental-health-patient model the Dutch foundation is built on, but at national US scale and without a statutory mandate.

Direct peers

• Ypsilon: Dutch national association for relatives of people with severe (often psychotic) mental illness, providing information, peer support, and advocacy. Closest direct analogue to the family-support mission within Dutch ggz, though organized as a membership association rather than a mandated trusted-person service.
• BApK – Bundesverband der Angehörigen psychisch erkrankter Menschen: German national federation of families of people with mental illness, offering advice, self-help groups, and advocacy. Functional cross-border analogue to the Dutch family trusted-person model.
• Stichting Familievertrouwenspersonen PLUS: Wholly-owned subsidiary of the subject foundation covering voluntary-care family support. Included to reflect the internal portfolio structure rather than an external comparable.
• Naasten in Kracht: Dutch platform explicitly referenced on the foundation's website as an alternative resource for families not eligible for its services. Provides family-oriented support and capacity-building in the ggz context, overlapping heavily on target audience.
• Wij zijn MIND (MIND Landelijk Platform Psychische Gezondheid): Dutch umbrella platform for mental-health patient and family organizations. Operates in the same Dutch ggz ecosystem, advocating for people with mental illness and their relatives; overlaps on family-advocacy but covers a broader mental-health agenda.

Others

• MantelzorgNL: Dutch national association supporting informal caregivers across all conditions, referenced on the foundation's own website. Complementary rather than directly competitive, but serves an overlapping caregiver audience in the same Dutch social domain.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/landelijke-stichting-familievertrouwenspersoon

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about National Family Trustees Foundation