City of Port Moody

What City of Port Moody does

City of Port Moody is a municipal government located in Metro Vancouver, British Columbia, Canada, incorporated in 1913 and operating under the provincial Community Charter and Local Government Act. It provides a full range of municipal services to approximately 60,000+ residents across five core domains: resident services (fire rescue, police, garbage and recycling, water and wastewater, emergency preparedness, library), home and property (building and renovating, property taxes and utility fees, permits, trees, water and wastewater), parks, recreation, and environment, arts, culture and heritage, and business, development and planning. Service delivery is anchored by physical infrastructure including City Hall (100 Newport Drive), the Recreation Complex (300 Ioco Road), Kyle Centre (125 Kyle Street), and parks/parks facilities across roughly 35%+ of the City's land base dedicated to green space.

Its technology stack is built around a digital service delivery platform hosted at portmoody.ca and operated on the Govstack content management system. Core sub-products include the myPortMoody citizen portal (tax/utility account access), the eServices Portal (online payment for business licences, dog licences, engineering/building permits, property taxes, parking tickets, and utility bills), the Property Information Portal, Engage Port Moody (public consultation platform), Alertable (third-party emergency notification system), the Open Data Portal under the Open Government Licence – Port Moody, the Business Directory (799 listed businesses), Bids and Contracts portal, and the Shoreline Trail / Shoreline Shuttle information systems. Recreation programme registration runs on Xplor Recreation, backflow prevention compliance on BSI Online, and procurement flows through BC Bid and Bids and Tenders. The City delivers cultural programming through the Inlet Theatre and Galleria, the Mural Program, and the multi-year 'In the Presence of Ancestors' house post installation project along the Shoreline Trail in partnership with səlilwətaɬ (Tsleil-Waututh), kwikwəƛ̓əm (Kwikwetlem), xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and q̓ic̓əy̓ (Katzie) Nations.

The City's revenue model is not commercial: it is funded primarily through annual property taxes, utility fees, business and dog licence fees, permit fees, parking/transportation ticketing, recreational programme and facility rental fees, and various grants and transfers (including provincial support for cultural projects). Business licences require annual renewal each January; property taxes are due July 2. Customer segments comprise residents, the 799 registered local businesses (including inter-municipal licence holders operating across Coquitlam and Port Coquitlam), and developers/property owners undertaking construction or land development. The City reports a median household income of $115,000 (2021), 79% post-secondary attainment, a crime severity index of 41.20 versus 104.11 for B.C., and a 41,200 population base, with strategic location supported by TransLink's Millennium Line and the Port of Vancouver's Burrard Inlet terminals.

Name

City of Port Moody

Legal name

City of Port Moody

Website

https://portmoody.ca

Company type

Public

Founded year

1913

Operating status

Operating

Headcount range

251–500 employees

Short description

The City of Port Moody is a British Columbia municipal government incorporated in 1913 that delivers resident, business, recreational, cultural, and emergency services to approximately 60,000+ residents of Metro Vancouver's Tri-Cities region through in-person facilities and an integrated digital service delivery platform.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water Supply and Irrigation Systems (22131), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (221320), Marinas (713930)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Pump Stations, Lift Stations & Booster Stations Construction (IMAFAGAD), Maritime & Port Authorities (Public Ports, Harbors, Ferries Terminals) (BPAIALAF)

Keywords

• Municipal government services
• Public administration
• Recreation programs
• Business licensing
• Community development

Headquarters

HQ city

Port Moody

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Pricing tiers

Distribution channels9 records

Marketing channels7 records

Core offering

The City of Port Moody is a municipal government providing a full range of municipal services to its approximately 60,000+ residents and local businesses in Metro Vancouver, British Columbia. Core offerings include public safety (fire rescue, police, bylaw enforcement), utilities (water, wastewater, stormwater), parks and recreation facilities and programs, arts and culture services, business licensing and economic development, building permits and development approvals, property taxation, and civic engagement.

Product overview

The City of Port Moody's digital presence is a comprehensive municipal services platform offering a unified website portal (portmoody.ca) with embedded sub-products for specific service domains. The core platform provides access to resident services, city government, parks and recreation, arts and culture, and business development. Key product modules include the eServices Portal for online payments (business licences, property taxes, utility bills, permits, tickets), myPortMoody citizen account management, Property Information Portal, Business Hub for economic development, Business Directory with 799 local listings, Open Data Portal, Engage Port Moody public consultation platform, In the Presence of Ancestors public art project, Shoreline Trail and Shuttle services, and recreation programs through Xplor Recreation. The ecosystem also encompasses physical facilities (Inlet Theatre and Galleria, Recreation Complex, Kyle Centre, Rocky Point Park) which have digital booking components. The website is built on Govstack platform and integrates with external services including BC Bid, Bids and Tenders, Alertable emergency notifications, BSI Online compliance tracking, and spacelist commercial property listings.

Differentiator

Problem solved

Functional benefit

Brands

• Port Moody Business Hub: Economic development and business support services portal for Port Moody businesses
• Play in Our Parks
• Engage Port Moody
• MyPortMoody
• Inlet Theatre and Galleria
• Spike Business Awards

Products and services

• eServices Portal Online payment and service platform enabling residents and businesses to pay business licences, dog licences, property taxes, utility bills, engineering and building permit applications, and parking/transportation tickets.
• myPortMoody Citizen Portal Online citizen portal allowing residents to view their tax and utility information, access City services, and manage their account with the municipality.
• Business Licence Management Online system for applying for, renewing, and managing business licences in Port Moody, including inter-municipal licence options for Tri-Cities operations. Annual renewal required each January.
• Port Moody Business Directory Online searchable directory of 799 local businesses in Port Moody, allowing residents and visitors to discover local commerce by name, keyword, or category.
• Port Moody Business Hub Economic development portal providing resources for starting or growing a business in Port Moody, including zoning information, building permits, business licences, site selection assistance, and connections to provincial and federal representatives.
• Bids and Contracts Portal Procurement information portal listing current bid opportunities through BC Bid and Bids and Tenders platforms, contractor requirements, and purchasing policy information for vendors seeking to do business with the City.
• Recreation Programs and Facilities Organized recreation programs, fitness facilities, aquatic programs, ice sports, youth programs, birthday parties, and facility rentals at Port Moody Recreation Complex, Kyle Centre, and community halls.
• Play in Our Parks Free summer drop-in program offering sports, crafts, games, and family activities in Port Moody parks, designed for all ages from children to adults.
• Shoreline Trail Six-kilometre round-trip trail system along Burrard Inlet connecting Rocky Point Park to Old Orchard Park, featuring both paved multi-use paths and gravel walking trails with a 440m accessible boardwalk completed in September 2025.
• In the Presence of Ancestors - Shoreline Trail House Posts Public art project installing five Coast Salish house posts along the Shoreline Trail between 2025 and 2026, representing səlilwətaɬ, k·ik·əƛ̓əm, xʷməθkʷəy̓əm, q̓ic̓əy̓, and Sḵwx̱wú7mesh Nations, with interpretive signage in Salishan languages.
• Inlet Theatre and Galleria Performance venue and art gallery facility available for rentals, featuring a stage with lighting control booth and an atrium gallery space with capacity for ceremonies and events.
• Water and Wastewater Services Drinking water sourced from Metro Vancouver watersheds, distributed through City infrastructure; includes wastewater collection to Metro Vancouver sewers, stormwater management to Burrard Inlet, and cross connection control programs.
• Adopt a Tree Program Program allowing residents to apply for a new City-owned street tree near their property, which they adopt and care for during its establishment period with watering support from the City.
• Engage Port Moody Public Engagement Platform Public engagement platform where residents can learn about current City plans and projects, share ideas, and provide feedback on Port Moody matters.
• Open Data Portal Civic data platform providing public access to City information under the Open Government Licence – Port Moody, based on Open Government Licence – British Columbia version 2.0.
• Mural Program Outdoor mural permit program allowing businesses to commission murals on their properties, with guidelines, application requirements, and permit processing through the City's Cultural Services department.
• Report a Problem Service Requests Online service request system allowing residents to report concerns including graffiti, parks and trails issues, road problems, stream/environment concerns, trees, waste collection issues, and water/sewer problems.

Quantifiable outcome

• Crime severity index of 41.20 vs 104.11 for BC
• +2 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

15 partnerships are on record, tiered flagship, core, minor and moderate.

• Coast Salish Nations (Sḵwx̱wú7mesh, səlilwətaɬ, xʷməθkʷəy̓əm, kʷikʷəƛ̓əm, q̓ic̓əy̓)flagshipStrategic or Co-development Partner · 1 January 2025Collaborative cultural project 'In the Presence of Ancestors' featuring five house posts carved by artists from Coast Salish Nations along Port Moody's Shoreline Trail. Project aims to reassert the presence of original caretakers of Coast Salish lands and waters. Includes partnerships with Tsleil-Waututh Nation, Kwikwetlem First Nation, Musqueam, Squamish Nation, and Katzie First Nation.
• BC BidcoreChannel Partner/ Reseller/ DistributorProvincial government procurement platform where the City of Port Moody posts all current bid opportunities for products and services. Contractors must register with BC Bid to access city procurement opportunities.
• Bids and TenderscoreChannel Partner/ Reseller/ DistributorOnline procurement platform used by the City of Port Moody to publish bid opportunities. All current bid opportunities for the city are posted on this platform.
• Metro Vancouver (Greater Vancouver Water District)coreStrategic or Co-development PartnerRegional district that supplies treated drinking water to Port Moody from Capilano, Seymour, and Coquitlam watersheds. City receives water through Metro Vancouver's distribution system.
• TransLinkcoreStrategic or Co-development PartnerRegional transit authority providing SkyTrain (Millennium Line), West Coast Express, and Coast Mountain Bus Service connections to Port Moody, including Inlet Centre SkyTrain Station.
• BC HydrocoreOthersProvincial utility company referenced in context of power line maintenance and emergency contacts. Used by residents for reporting trees interfering with power lines.
• Port of VancouvercoreStrategic or Co-development PartnerDeep sea ports on both north and south shores of Port Moody Arm of Burrard Inlet, providing maritime commerce connections.
• Douglas CollegeminorOthersPost-secondary education institution in nearby Coquitlam providing education and training opportunities for Port Moody residents.
• Simon Fraser UniversityminorOthersPost-secondary education institution in nearby Burnaby providing higher education opportunities for Port Moody residents.
• Fraser Health AuthoritycoreStrategic or Co-development PartnerRegional health authority operating Eagle Ridge Hospital on Guildford Way near Port Moody Recreation Complex, providing acute, emergency, and surgical care. Also operates Urgent and Primary Care Centre in Port Moody. Major employer in the city.
• School District 43 (SD43)coreOthersSchool district serving Port Moody, Coquitlam, and Port Coquitlam. Major employer and provider of educational services to city residents.
• AlertablecoreTechnology or IntegrationEmergency notification system used by City of Port Moody to deliver urgent information and instructions to residents during emergencies.
• Noons Creek HatcherymoderateStrategic or Co-development PartnerLocal environmental organization providing ongoing support for the In the Presence of Ancestors project including space for dialogue, learning, carving, and ceremony.
• City of CoquitlamcoreStrategic or Co-development PartnerNeighboring municipality in the Tri-Cities region. Inter-municipal business license program allows businesses to operate in both Port Moody and Coquitlam with a single license.
• City of Port CoquitlamcoreStrategic or Co-development PartnerNeighboring municipality in the Tri-Cities region. Inter-municipal business license program allows businesses to operate in both Port Moody and Port Coquitlam with a single license.

Scale indicators15 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• City of Coquitlam: Adjacent Tri-Cities municipality of similar scale (~150K residents) and comparable service profile. Port Moody and Coquitlam share an inter-municipal business licence program and regional infrastructure, making them the most direct functional peer.
• City of Port Coquitlam: The third Tri-Cities municipality, ~60K residents, participating in the same inter-municipal business licence framework. Closest direct peer by population, demographics, and shared service agreements.
• City of Delta: Metro Vancouver municipality (~110K residents) with comparable industrial-port heritage, agricultural interfaces, and dependence on Metro Vancouver for water and TransLink for transit services.
• City of Langley: Compact Metro Vancouver-adjacent municipality (~30K residents) of comparable scale facing similar small-city municipal service delivery dynamics.
• City of White Rock: Small coastal BC municipality (~21K residents) with waterfront tourism economy, demographic profile, and constrained land base structurally similar to Port Moody.
• City of Burnaby: Larger neighbouring Metro Vancouver municipality (~250K residents) sharing SkyTrain (Millennium Line), Simon Fraser University adjacency, and Port Moody Arm frontage. Useful upper-bound peer for service delivery benchmarking.
• District of West Vancouver: Affluent coastal BC municipality (~42K residents) with similar demographic profile (high median income, high educational attainment, low crime), comparable geographic constraints, and similar dependence on TransLink for transit.
• City of New Westminster: Compact, transit-oriented Metro Vancouver municipality (~80K residents) with a comparable mix of heritage assets, SkyTrain connections, and waterfront redevelopment activity — a near-analogue operating environment to Port Moody.
• City of North Vancouver: Waterfront Metro Vancouver municipality of similar scale (~60K residents) bounded by mountains and water. Shares Port Moody's geographic constraints, cultural identity, and dependence on TransLink and Metro Vancouver services.
• City of Maple Ridge: Similar-sized Metro Vancouver/BC municipality (~90K residents) with comparable mix of urban-rural interface, growing tax base, and municipal service delivery model relevant to Port Moody's scaling challenges.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CityofPoMo
• YouTubeyoutube.com/channel/UCTruElsUV-EW0nV_UU4n_Vw
• Facebookfacebook.com/CityofPortMoody
• LinkedInlinkedin.com/company/city-of-port-moody/?originalSubdomain=ca
• Instagraminstagram.com/cityofpomo

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Port Moody