Hospitality Solutions Group

What Hospitality Solutions Group does

Hospitality Solutions Group (HSG) is a UK-based private group that delivers outsourced hospitality finance services and an operations data platform to restaurants, pubs, bars, hotels, coffee shops and multi-site hospitality groups. The group operates through two wholly-owned subsidiaries: Solutions 4 Caterers, a specialist chartered-accountancy practice founded in 2003 that delivers bookkeeping, management accounts, payroll, supplier processing and compliance work; and Opsyte, a middleware platform created in 2015 that connects EPOS, labour, payroll, finance, stock and BI systems into a single operational view across 1,200+ client locations. A third offering, Pulse, was introduced in 2025 as a financial efficiency scoring product that benchmarks how complete, connected and automated an operator's finance function is.

The core technology proposition is Opsyte, which sits above — rather than replacing — existing hospitality systems. It pulls data from 28+ EPOS, accounting, payroll, stock, reservation and HR integrations (including Lightspeed, Toast, Square, NCR, Micros, Xero, QuickBooks, Sage and Sevenrooms) and applies an AI-assisted layer to surface variance alerts, labour-vs-revenue patterns, margin leakage, and operational risk indicators. Automation workflows cover invoice processing, statement reconciliation, payroll and reporting. Tronc distribution is supported through a partnership with Troncbox.

HSG makes money through a hybrid of professional services (bookkeeping, payroll, statutory filings delivered by Solutions 4 Caterers) and subscription revenue from the Opsyte platform, supplemented by managed automation services. The go-to-market is sales-led, combining content marketing and SEO with consultative discovery calls; expansion is currently underway into Spain, New Zealand and Australia from the UK and Ireland base. The group is privately held; Matt Taylor is CEO, WMT LLP joined as a shareholder in 2022, and the firm employs 11–50 staff.

Name

Hospitality Solutions Group

Legal name

Hospitality Solutions Group Ltd.

Website

https://hospitalitysolutions.group

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Hospitality Solutions Group is a UK-based private group delivering outsourced finance services and the Opsyte data platform to 1,200+ hospitality sites across the UK and Ireland, with expansion underway into Spain, New Zealand and Australia.

Ownership category

akta.pro rank

Product category

Hospitality Accounting and Analytics Software

NAICS

Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)

akta.pro primary industry

Business Intelligence, Reporting & Data Platforms (THALACAL)

akta.pro secondary industries

Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting) (BPAAAGAJ), Accounts Payable (Invoice Processing, 2/3-Way Match, Vendor Payments) (BPAAAGAA), Payments, Billing & Invoicing (THALACAJ)

Keywords

• Hospitality bookkeeping
• Hospitality accounting
• Restaurant analytics
• Hospitality finance
• EPOS integration

Headquarters

HQ city

Farnborough

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Hospitality Finance Services: Bookkeeping, management accounts, payroll, VAT, audit and tax services delivered by chartered and management accountants who understand hospitality. Services include day-to-day financials, supplier processing, payroll and PAYE, management accounts, year-end statutory filings.
2. Opsyte Software Platform: Opsyte platform connecting hospitality systems, providing real-time analytics, labour reporting, invoice automation, and financial efficiency scoring (Pulse). The platform layer brings together EPOS, labour, payroll, finance, stock and BI data.
3. Automation Services: Invoice processing, statement reconciliation, payroll workflows, and reporting automation that reduce manual re-keying. Part of the integrated Opsyte platform offering.
4. Tronc Management: Tronc distribution management through Troncbox partnership - handling staff tip/tip share distributions in a compliant and transparent manner, aligned with payroll and reporting.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Hospitality Solutions Group delivers outsourced hospitality finance (bookkeeping, management accounts, payroll, VAT, audit and tax) supported by the Opsyte technology platform that connects EPOS, labour, payroll, finance, stock and BI systems into one operational view. The Pulse financial efficiency score measures how complete, connected and automated an operator's finance process is, with AI-assisted insight layered over consolidated operational data.

Product overview

Hospitality Solutions Group operates as a hospitality finance and technology group combining three core components: Solutions 4 Caterers (the finance/bookkeeping subsidiary founded in 2003), Opsyte (the technology platform that connects EPOS, labour, payroll, finance, stock and reporting), and Pulse (a financial efficiency scoring product). HSG brings these together under one umbrella offering covering hospitality finance, daily reporting and insight, automation, and systems integrations.

Differentiator

Problem solved

Functional benefit

Brands

• Pulse: Hospitality Financial Efficiency Score - a product that measures how complete, connected and automated a hospitality operator's finance process is, from source data and approvals to controls, reporting and human review.

Products and services

• Opsyte Middleware analytics platform that connects EPOS, labour, payroll, finance, stock and BI data into one clear real-time view for hospitality operators, with an AI-assisted insight layer surfacing exceptions, variance alerts, margin leakage and site performance flags. Sits above existing tools without requiring rip-and-replace.
• Solutions 4 Caterers (hospitality finance services) Hospitality-focused outsourced finance function delivering bookkeeping, management accounts, supplier processing, payroll and PAYE, VAT, year-end statutory filings, audit and tax services by chartered and management accountants who specialise in hospitality.
• Pulse (Financial Efficiency Score) Financial efficiency scoring product for hospitality operators that measures how complete, connected and automated finance processes are from source data and approvals through controls, reporting and human review, delivered as a monthly snapshot covering data coverage, automation rate, manual touches and control strength.

Quantifiable outcome

• 1200+ client locations supported across the UK and Ireland
• +2 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

AI capability4 records

Feature9 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• TroncboxcoreTechnology or IntegrationPartnership for tronc (staff tips/tronc share) distribution management. Through the partnership, HSG helps clients manage tronc distribution in a structured, compliant and transparent way, fully aligned with payroll and reporting. This removes admin, reduces risk, and gives operators confidence that staff payments are handled correctly across every site.
• Solutions 4 CatererscoreTechnology or IntegrationHSG owns Solutions 4 Caterers as a subsidiary. Finance services are delivered under the Solutions 4 Caterers brand, providing outsourced finance function and bookkeeping services to hospitality operators. The brand is presented as the finance arm of the group alongside Opsyte technology.
• WMT LLPcoreStrategic or Co-development PartnerWMT LLP joined as a shareholder of Hospitality Solutions Group in 2022. WMT appears to be an accounting/hospitality accountant practice that became a strategic equity partner in the group structure.
• YOUR HR HUB - Frances Gillespie HRminorStrategic or Co-development PartnerHR specialist partner providing HR expertise to hospitality operators as part of the connected partner ecosystem.
• LXA - London BridgeminorStrategic or Co-development PartnerHospitality operations partner in the specialist partner network for connected hospitality operations.
• Hospitality AccountantsminorStrategic or Co-development PartnerAccounting partner within the specialist partner network for hospitality sector.
• Bitesize AccountingminorStrategic or Co-development PartnerAccounting partner within the specialist partner network offering accessible accounting services to hospitality operators.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Toast: Largest restaurant POS/operating system in the US with increasingly broad native analytics, payroll and online ordering. Not a direct mid-market UK competitor today but the strategic threat: an end-to-end incumbent with bundled analytics that could narrow the Opsyte differentiator over time.
• Lightspeed Restaurant: Cloud POS for hospitality with built-in reporting and analytics modules. Already one of Opsyte's largest integration partners, but as a broader incumbent with native BI it sits between DIRECT_PEER and EMERGING_PLAYER; best framed as a broad incumbent partner/competitor.

Direct peers

• Compeat: Restaurant back-office software offering accounting, inventory, scheduling and analytics; broader scale with US-centric exposure, but competes for the same multi-site restaurant finance and reporting buyer as Opsyte.
• Margin Edge: Restaurant inventory, vendor and analytics platform with strong recipe/food-cost benchmarking and integration into multiple EPOS systems. Closely comparable to Opsyte's inventory and margin analytics functionality.
• Restaurant365: Cloud accounting, inventory, scheduling and analytics platform purpose-built for restaurants. Competes with the Opsyte platform layer for multi-site restaurant reporting and finance automation, with similar target buyer (multi-site operators, finance teams).
• Crunchtime: Restaurant back-office platform spanning food cost, inventory, scheduling and labour analytics. Direct competitor in restaurant back-office automation, with overlapping multi-site hospitality customer base.
• Synergy Suite: Cloud back-office platform for restaurants covering inventory, food cost, scheduling and reporting. Competes in the same mid-market restaurant analytics niche as Opsyte.
• Fourth: End-to-end hospitality operations platform covering HR, scheduling, payroll and inventory analytics for restaurants and hospitality groups. Highly comparable to HSG/Opsyte in serving multi-site hospitality operators with back-office software and insight.

Emerging players

• 7shifts: Restaurant team-management platform focused on scheduling, labour and tip management. Adjacent to Opsyte's labour reporting and integrates with many of the same EPOS systems HSG supports; partial overlap rather than full direct competition.
• Planday: Workforce management platform for hospitality and retail with scheduling, payroll integrations and labour insights. Comparable in labour analytics and tronc/payroll-adjacent workflows served by Solutions 4 Caterers and Opsyste.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/the-hospitality-solutions-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospitality Solutions Group