J C Works
J C Works is a founder-led IT services and web design firm based in the Scottish Borders, providing managed IT support, network installation, web development, and broadband connectivity to commercial SMB clients in the Scottish Borders and Edinburgh.
- Company typePrivate
- Founded2004
- HeadquartersScottish Borders, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What J C Works does
J C Works (legal entity JCWORKS Ltd., Company Number SC399256) is a founder-operated IT services and web design practice established in 2004 by Jonathan Carroll and headquartered in Selkirk, Scottish Borders, Scotland. The company provides a unified portfolio of commercial technology services to small and mid-sized businesses in the Scottish Borders and Edinburgh, including managed IT support (both contracted and ad-hoc), computer network installation and administration, web design and development, broadband and managed data connectivity (ADSL, SDSL, VPN, load-balancing), structured cabling and AV/telephone infrastructure, IT consultancy, and hardware/software supply and procurement. The core technology footprint is Microsoft Server and Small Business Server environments with additional support for Apple and Linux systems, and web builds use HTML5, CSS, JavaScript, jQuery, and PHP. JCWORKS also operates as a Draytek Authorised Dealer reselling Draytek networking equipment.
The business is structured as a sole-operator model: Jonathan Carroll personally delivers the work and holds a Masters degree in Systems Engineering and a Diploma of Industrial Studies, with surge capacity sourced through a network of partner companies and freelancers. Revenue is generated through a mix of recurring monthly IT support contracts starting at £150/month (£85/hour), ad-hoc IT support at £125/hour standard and £185/hour emergency, project-based web design from £4,000 for small sites to £15,000+ for commercial e-commerce, and ancillary web hosting at £35-50/month and hardware procurement. Go-to-market is direct service delivery into a tightly defined regional geography, relying on long-term client relationships and reputation rather than formal marketing.
The firm is privately held and entirely bootstrapped by the founder, with no external institutional investors, no subsidiaries, and no disclosed M&A activity. Reported employee count is 1-10, reflecting the founder plus variable freelance capacity. The company is VAT-registered (938780279) and continues to actively operate as an independent IT services provider.
J C Works firmographics
Firmographics- Name
- J C Works
- Legal name
- JCWORKS Ltd.
- Website
- https://jcworks.co.uk
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- J C Works is a founder-led IT services and web design firm based in the Scottish Borders, providing managed IT support, network installation, web development, and broadband connectivity to commercial SMB clients in the Scottish Borders and Edinburgh.
- Ownership category
- akta.pro rank
J C Works industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)
- akta.pro secondary industry
- Incident Response, On-Call & Operational Readiness (BPAEAKAL)
Keywords
Where J C Works is headquartered
LocationHeadquarters
- HQ city
- Scottish Borders
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
J C Works business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- IT Support Contracts: Recurring monthly contracts providing IT support, guaranteed proactive support, and engineered systems. Starting at £150 per month with rates based on £85 per hour.
- Ad-hoc IT Services: Non-contract IT support billed at £125 per hour standard rate, £185 per hour for weekend/overnight emergency support.
- Web Design and Development: Project-based web design and development services priced from £4,000 for small sites to £15,000+ for commercial e-commerce solutions. Additional recurring revenue from web hosting at £35-50 per month.
- Web Hosting: Recurring monthly hosting services bundled with web design projects, priced at £35-50 per month.
- IT Equipment Supply and Procurement: Supply and procurement of hardware, software, and software licensing to clients.
- Internet Connections: Broadband connections and managed third-party data connections available for existing IT support or web hosting contract clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | IT Support Contract - starting tier |
| Usage-based | Pay-as-you-go | Non-contract IT Support - Standard Rate |
| One time/ perpetual license | Monthly | Small Website (approx 10 pages) |
| One time/ perpetual license | Monthly | Larger Website (15-25 pages) |
| One time/ perpetual license | Pay-as-you-go | Commercial-grade e-commerce site |
| Usage-based | Pay-as-you-go | Web Design Development Rate |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
J C Works product offering
Product offeringCore offering
JCWORKS provides managed IT support, ad-hoc IT services, network installation and administration (Microsoft Server, Small Business Server, Apple and Linux), broadband and VPN connectivity, structured cabling and infrastructure installation, IT hardware and software supply, IT consultancy, and bespoke web design, development and hosting services. The portfolio is sold to commercial clients in the Scottish Borders and Edinburgh via recurring support contracts, hourly professional-services engagements, and project-based web builds.
Product overview
J C Works is a single-operator IT services company founded in 2004 by Jonathan Carroll, offering a unified portfolio of integrated technology services rather than a distinct product platform. The core offerings include IT Support & Management (both contract-based and ad-hoc), Network Installation, Web Design & Development, Internet Connections, Infrastructure Installation, Consultancy & Problem Solving, and Supply & Procurement. These services are delivered holistically—network infrastructure installations support the IT systems they manage, web development leverages their hosting capabilities, and consultancy services guide clients across all technology decisions. The company primarily works with Microsoft Server and Small Business Server environments while supporting Apple and Linux systems, serving commercial clients in the Scottish Borders and Edinburgh.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Support & Management Managed IT support services for commercial businesses, including proactive monitoring, system management and guaranteed response times delivered through recurring support contracts.
- Web Design & Development Individually tailored website design and development services ranging from single webpages to commercial e-commerce solutions, using HTML, CSS, JavaScript and PHP.
- Network Installation Installation, administration and support of computer networks of all sizes, primarily Microsoft Server and Small Business Server environments, with additional support for Apple and Linux systems.
- Internet Connections Supply and management of broadband (ADSL), SDSL, VPNs, load-balancing and routing services for multi-site data networks, available to existing IT support or web hosting clients.
- Consultancy & Problem Solving IT advisory services including technology planning, remote working solutions and emergency support for businesses dependent on IT systems.
- Supply & Procurement Procurement of hardware, software and software licensing for IT systems, leveraging industry contacts to provide appropriate equipment at competitive prices.
- Infrastructure Installation Complete IT and network infrastructure installation services including structured cabling, wireless networks and AV/telephone systems, designed for reliability and future scalability.
- Web Hosting Recurring monthly web hosting bundled with web design projects, priced at £35–£50 per month.
Companies that use J C Works
Customer profileSegments1 record
Ideal customer profiles1 record
J C Works technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
J C Works partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- DraytekminorDraytek Authorised Dealer. JCWORKS resells Draytek routers and networking equipment as part of their internet connections and network infrastructure services.
Scale indicators2 records
Recent moves5 records
Expansion highlights3 records
J C Works competitors and assessment
Company assessmentBroad incumbents
- Softcat: Major UK IT infrastructure provider and reseller offering hardware, software licensing, and professional services to SMB and mid-market clients. Overlaps with JCWORKS on supply & procurement and IT consultancy/advisory services.
- Bytes Software Services: UK software licensing and IT services distributor serving SMB and enterprise clients. Comparable on software licensing resale, hardware procurement, and infrastructure consultancy offerings.
- Air IT: UK-based managed IT services provider for SMBs offering IT support, cybersecurity, and cloud services. Comparable as a UK SMB-focused MSP with recurring support contracts, though at significantly larger scale than JCWORKS.
- Wavenet: UK unified communications and managed IT services provider offering IT support, connectivity, and cloud services to SMBs. Overlaps directly on internet connections, IT support contracts, and infrastructure installation offerings.
- Littlefish: UK managed IT services and support provider specialising in SMB and mid-market clients. Similar managed services / help desk / onsite support model targeting UK regional businesses, with a national footprint JCWORKS lacks.
Regional players
- Centrepoint IT: UK regional IT support provider offering managed IT services, infrastructure installations, and ad-hoc IT support to SMB clients. Directly comparable service mix (support contracts, network installs, infrastructure) and customer segment.
- Bluebell IT Solutions: Regional UK IT support and managed services provider targeting SMBs. Closely comparable business model (IT support, network installations, consultancy) and similar size band, though operating in a different UK region.
Direct peers
- Receptional: UK web design and digital marketing agency serving SMB clients with website builds, hosting, and ongoing digital services. Comparable on web design/development, hosting, and recurring digital support bundles.
- The Internet Works: UK regional web design and development agency offering bespoke websites, e-commerce, and hosting for SMB clients. Directly comparable to JCWORKS's web design/development and hosting service lines, including similar pricing tiers.
Others
- Draytek (partner/vendor): Networking equipment vendor whose products JCWORKS resells as a Draytek Authorised Dealer. Included as an ecosystem/partner rather than competitor — relevant for understanding the company's supply chain and infrastructure offering.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
J C Works social profiles
Digital presenceJ C Works financial estimates
Financial estimateRevenue estimate
Valuation estimate
J C Works leadership team
Management profileNumber of profiles
Profiles1 record
J C Works funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
J C Works M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about J C Works
What does J C Works do?
JCWORKS provides managed IT support, ad-hoc IT services, network installation and administration (Microsoft Server, Small Business Server, Apple and Linux), broadband and VPN connectivity, structured cabling and infrastructure installation, IT hardware and software supply, IT consultancy, and bespoke web design, development and hosting services. The portfolio is sold to commercial clients in the Scottish Borders and Edinburgh via recurring support contracts, hourly professional-services engagements, and project-based web builds.
Is J C Works a public or private company?
J C Works is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was J C Works founded?
J C Works was founded in 2004. It employs 1 to 10 people.
Where is J C Works based?
J C Works is headquartered in Scottish Borders, United Kingdom, in the Europe region.
How does J C Works make money?
Six revenue lines are on record. IT Support Contracts are the primary driver. The others are ad-hoc IT Services, web Design and Development, web Hosting, IT Equipment Supply and Procurement and internet Connections.
Who are J C Works's main competitors?
Broad incumbents on record are Softcat, Bytes Software Services, Air IT, Wavenet and Littlefish. Regional players are Centrepoint IT and Bluebell IT Solutions. Direct peers are Receptional and The Internet Works. Draytek (partner/vendor) is listed as an others.
Does J C Works have an API?
No public API is recorded for J C Works.
What industry is J C Works in?
J C Works's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAIAJ, Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support), with a secondary code of BPAEAKAL, Incident Response, On-Call & Operational Readiness. Its NAICS code is 541513 and its SIC code is 7370.