ESP Projects

What ESP Projects does

ESP Projects is a Sheffield-based managed IT support provider founded in 2002, serving small and medium-sized businesses across South Yorkshire, the East Midlands, and West Yorkshire. The company delivers managed IT services including 24/7 monitoring, proactive maintenance, remote and on-site technical support, cybersecurity, cloud services built around Microsoft 365 (with Azure and AWS infrastructure), IT project management, VoIP, CCTV, data cabling, and disaster recovery. The firm states it serves over 100 business clients in the Sheffield area and reports a 98% customer satisfaction rate on regional landing pages. The company is privately held, founder-led by Jason Francis, and holds ISO certification and Cyber Essentials accreditation.

The core technology stack consists of standard managed services tooling integrated with Microsoft 365, with a notable product in cloud backup for Microsoft 365 (priced at approximately £3-£4 per user per month) and a structured IT Health Check service. Revenue is generated through a mix of recurring monthly/annual managed IT support contracts (subscription revenue), one-time IT project fees (professional services revenue), per-seat cloud backup subscriptions, and ancillary add-ons such as IT training and consultancy.

The go-to-market is sales-led and geographically concentrated, targeting business owners and operational decision-makers (IT contacts, Finance Directors, Operations Managers) in the 25-50 staff segment. Lead generation combines localized SEO landing pages for each service area, content marketing, and free 30-minute Teams consultations. Distribution is regional and direct, with no evidence of channel partnerships, resellers, or self-serve onboarding, and no disclosed external funding, acquisitions, or leadership transitions.

Name

ESP Projects

Legal name

ESP Projects

Website

https://espprojects.co.uk

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

ESP Projects is a Sheffield-based managed IT support provider founded in 2002, delivering 24/7 monitoring, cybersecurity, cloud, and IT project services to SMBs (25-50 staff) across South Yorkshire, East Midlands, and West Yorkshire.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Integrated Systems Design (7373), Services-Help Supply Services (7363), Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industry

ERP Managed Services & AMS (Application Management) (BPAEAGAB)

Keywords

• Managed IT services
• IT support
• Cybersecurity services
• Cloud backup solutions
• IT consulting

Headquarters

HQ city

Sheffield

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Support Contracts: Recurring monthly or annual contracts providing ongoing IT support, monitoring, maintenance, and helpdesk services. These are subscription-based arrangements that replace the need for in-house IT staff.
2. IT Projects and Implementation: One-time project fees for IT installations, cloud migrations, network upgrades, hardware setup, and system transitions. Typically quoted per project or scoped engagements.
3. Cloud Backup Services: Per-user-per-month subscription for Microsoft 365 cloud backup, typically priced at £3-£4 per user per month, providing daily backup and disaster recovery capabilities.
4. Additional IT Services: Additional services including IT training, data cabling, telephone systems, CCTV installation, and cybersecurity services sold as add-on or standalone services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

ESP Projects delivers managed IT support services to small and medium-sized businesses, including 24/7 proactive monitoring, remote and on-site helpdesk support, cybersecurity protection, cloud migration and Microsoft 365 management, and IT project delivery. Their offering combines recurring managed-service contracts with one-off IT projects and per-user cloud backup subscriptions, allowing business owners to outsource IT operations entirely.

Product overview

ESP Projects provides managed IT support services primarily for businesses in South Yorkshire and the East Midlands region. Their core offering is comprehensive IT support combining proactive monitoring, 24/7 technical assistance, cybersecurity services, and cloud solutions. The service portfolio includes Managed IT Support, Cybersecurity Services, Cloud Services (with Microsoft 365 integration), IT Project Management, Remote IT Support, On-Site IT Support, VoIP Phone Systems, CCTV Systems, Data Cabling, IT Training, IT Consultancy, Disaster Recovery and Backup, Cloud Backup for Microsoft 365, IT Roadmaps, and IT Health Checks. They primarily serve businesses with 25-50 staff and have been operating since 2002.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Services Recurring managed IT support including 24/7 proactive monitoring, helpdesk, patch management, remote and on-site troubleshooting, and ongoing maintenance for businesses, primarily those with 25-50 staff.
• Cybersecurity Services Comprehensive cyber security solutions including security awareness training, cloud firewalls, firewall protection, vulnerability assessments, and cyber security audits for SMB clients.
• Cloud Services Cloud solutions including cloud hosting, cloud storage, Microsoft 365 deployment and management, cloud migration, and managed cloud services for remote working and data management.
• IT Project Management Professional management of IT upgrades, migrations, and deployments including network upgrades, software implementation, and cloud migrations delivered on time and within budget.
• Remote IT Support Remote troubleshooting and assistance enabling quick issue resolution without requiring on-site technician visits.
• On-Site IT Support Hands-on technical assistance with technicians visiting local business locations to resolve complex hardware or network issues, including holiday cover and hardware setup.
• VoIP Phone Systems Cloud-based voice systems for modern hybrid teams, providing streamlined communication capabilities.
• CCTV Systems Physical security surveillance solutions with monitoring technology that integrates with mobile and online platforms.
• Data Cabling

Quantifiable outcome

• 98% customer satisfaction rate
• +1 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Microsoft 365coreTechnology or IntegrationESP Projects provides implementation, migration, and ongoing management of Microsoft 365 environments including Teams, SharePoint, OneDrive, and email. The company offers cloud backup specifically for Microsoft 365 data and integrates the platform into their managed IT services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Olive Communications: Olive Communications is a UK managed IT, unified communications, and cloud services provider serving SMB and mid-market clients. Comparable to ESP Projects in VoIP/telephony, managed IT support, and Microsoft 365 service offerings for UK businesses.
• Littlefish: Littlefish is a UK managed IT and cybersecurity services provider with a strong focus on SMB and mid-market customers. Comparable in subscription-based managed support model, cybersecurity service offering, and Microsoft ecosystem alignment.
• Datcom: Datcom is a Lincolnshire/East Midlands-based managed IT support and cybersecurity provider serving SMBs across the Midlands region. Highly comparable to ESP Projects in geographic focus (East Midlands), customer segment (25-100 staff businesses), and full-stack managed services offering.
• Q2Q Limited: Q2Q is a North West England-based managed IT services and cloud provider serving SMB and mid-market clients. Comparable to ESP Projects in managed IT support focus, Microsoft 365/cloud specialization, and UK regional SMB customer segment.
• ramsac limited: ramsac is a UK managed IT support and cybersecurity provider headquartered in the South East, serving SMBs with a similar subscription-based managed services model and Microsoft 365 focus. Directly comparable in business model, customer segment (SMBs), and service portfolio to ESP Projects.
• Sixthstar Tech: Sixthstar is a UK managed IT support provider serving SMBs with cybersecurity, cloud, and IT consultancy services. Directly comparable to ESP Projects in target customer (SMBs), service portfolio breadth, and subscription-based managed services model.

Broad incumbents

• Cantium Business Solutions: Cantium is a UK IT services provider offering managed IT support, cloud, and digital services primarily to public sector and SMB clients. Comparable in managed IT support and cybersecurity offerings, though Cantium operates at larger scale and with broader public-sector focus.
• IT Lab: IT Lab is a UK managed IT services and cybersecurity provider (now part of a larger group) serving mid-market and SMB clients with managed support, cloud, and security services. Overlaps with ESP Projects in core managed IT support, Microsoft 365, and cybersecurity offerings.
• SysGroup plc: SysGroup is a UK-listed managed IT services and cybersecurity provider offering cloud, managed support, and security services across multiple sectors. Larger and broader portfolio than ESP Projects but overlapping in managed IT support and cybersecurity for UK SMBs.
• CloudCoCo plc: CloudCoCo is a UK managed services and cloud provider offering IT support, connectivity, and cloud solutions to SMBs. Overlaps with ESP Projects in managed IT support and cloud services for UK SMBs, though at a larger scale and broader geographic footprint.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/espprojects
• Facebookfacebook.com/espprojects

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ESP Projects