Comm Link
Comm Link Inc. is a privately held AV and videoconferencing installation subcontractor founded in 2004, serving Fortune 100/500 enterprises, federal agencies, and universities across 45+ US states from Hunt Valley, MD and Los Angeles, CA via certified multi-vendor design, integration, and support services.
- Company typePrivate
- Founded2004
- HeadquartersHunt Valley, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Comm Link does
Comm Link Inc. is a privately held, subcontractor-focused audiovisual (AV) and videoconferencing (VTC) installation and design firm founded in 2004 in Hunt Valley, Maryland. The company delivers pre-sales engineering, system design, installation, integration, and ongoing maintenance services for boardroom, conference room, training room, classroom, and digital signage environments, configuring hardware from a broad certified stack that includes Polycom, Tandberg, Cisco, LifeSize, RADvision, Crestron, AMX, Extron, ClearOne, and Smart Technologies alongside displays, projectors, and audio equipment from Samsung, NEC, LG, Panasonic, Shure, Biamp, Chief, and others. Its engineering team holds multiple industry certifications (CTS, CEDIA, MECP, Polycom, Tandberg, Cisco) and collectively possesses over two decades of installation experience, with 250+ completed projects cited since inception.
The firm operates exclusively through B2B subcontracting relationships, supplying labor to other AV integrators and direct enterprise, government, and education buyers. End-customer logos span Fortune 100/500 enterprises (Pfizer, Johnson & Johnson, MetLife, HSBC, IBM, Home Depot, Toyota, BMW, Citigroup, Bank of America, Lockheed Martin, Chevron, Chanel, 1-800-Flowers.com, Applebee's, Avon, Macy's, Merrill Lynch, Morgan Stanley, Fidelity, Heinz, Kraft, Campbell Soup, Bed Bath & Beyond, CDW, Ciena, Wachovia, Mellon Financial, Pitney Bowes, SES Americom, XM Radio, Iron Mountain), federal agencies (FBI, Pentagon, US Army at Fort Meade, US Navy, US Treasury, USDA, US EPA, FDIC, White House, US Department of Veteran Affairs), and educational institutions (Yale, Georgetown, Carnegie Mellon, IUP). Pricing is quote-based on a time-and-materials structure with tiered technician levels (One Tech, Two Techs, Advanced Tech Install, Standard Tech support). Operations are anchored at a 2,000 sq.ft. Hunt Valley headquarters (relocated November 2008) and a Los Angeles regional office opened March 2009, with installation coverage extending across 45+ US states concentrated in the Mid-Atlantic and Northeast. The principal ownership/leadership consists of founders/partners Leon Fridman and Roman Genkin (appointed April 2007), with no disclosed institutional investors, parent company, or M&A activity.
Comm Link firmographics
Firmographics- Name
- Comm Link
- Legal name
- Comm Link Inc.
- Website
- https://commlink.us
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Comm Link Inc. is a privately held AV and videoconferencing installation subcontractor founded in 2004, serving Fortune 100/500 enterprises, federal agencies, and universities across 45+ US states from Hunt Valley, MD and Los Angeles, CA via certified multi-vendor design, integration, and support services.
- Ownership category
- akta.pro rank
Comm Link industry classification
Industry- Product category
- Audiovisual Installation Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Telephone Interconnect Systems (7385), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)
- akta.pro primary industry
- Video Conferencing & Meetings (HDAIAHAI)
- akta.pro secondary industries
- Video Conferencing & Meetings (BPAMACAD), Video Conferencing & Webinars (BPAMAMAB)
Keywords
Where Comm Link is headquartered
LocationHeadquarters
- HQ city
- Hunt Valley
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Comm Link business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Installation Services: Professional installation services for audiovisual and video conferencing equipment. Charged on time and material basis with options for one tech, two techs, or advanced tech installations. Includes project-based pricing for specific installation types.
- Design Services: Pre-sales engineering, room design, site surveys, and system design consulting services
- Maintenance and Support: Ongoing maintenance, troubleshooting, and technical support services for installed AV and VTC systems
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | One Tech Install - Full-day installation with Lead Engineer |
| Other | Pay-as-you-go | Two Tech Install - On-site team of two engineers |
| Other | Pay-as-you-go | Advanced Tech Install - Advanced level engineer with control system configuration |
| Other | Pay-as-you-go | Standard Tech - Maintenance and troubleshooting |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Comm Link product offering
Product offeringCore offering
Comm Link provides subcontracted audiovisual (AV) and videoconferencing (VTC) installation, integration, design, and maintenance services to commercial enterprises, government agencies, and educational institutions. Its scope covers site surveys, pre-sales engineering, room design, equipment mounting, CODEC/MCU/gateway configuration, control system integration (AMX, Crestron, Extron), digital signage, and ongoing technical support for Polycom, Tandberg, Lifesize, Sony, Codian, and Cisco platforms.
Differentiator
Problem solved
Functional benefit
Products and services
- Design Services Pre-sales engineering for audiovisual and videoconferencing installations, including site survey, room planning, scope of work generation, and wiring drawings. Targeted at AV integrators and enterprise clients planning new installations.
- Plasma and LCD Display Installation Wall mounting of plasma and LCD displays including wall plate installation, cable termination, system testing and tuning, and brief user training for corporate AV environments.
- Video Conferencing System Installation Installation and configuration of complete video conference systems including display mounting and codec setup for Polycom, Tandberg, Lifesize, and Sony platforms in conference and boardroom environments.
- Projector and Screen Installation Ceiling mounting of projectors and screens for display installations and video conferencing applications in conference rooms, classrooms, and training facilities.
- Video Conferencing Infrastructure Installation Installation and configuration of video conferencing infrastructure components including gatekeepers, gateways, MCUs (Multipoint Control Units), and management software from Polycom, Tandberg, Lifesize, Sony, Codian, and RADvision.
- Time and Material Installation Services Flexible installation services with tiered technician levels (one tech, two techs, advanced tech) covering AV and VTC installation, integration, and control system configuration.
- Maintenance and Troubleshooting Services On-site maintenance and troubleshooting services including advanced diagnostics for AV and video conferencing ISDN and IP equipment, MCU configurations, and firewall-related issues.
- Digital Signage and Content Delivery Installation Installation services for digital signage systems and content delivery infrastructure in commercial facilities.
Quantifiable outcome
- Over 250+ installations completed for major industry players
- +1 more outcomes
Companies that use Comm Link
Customer profileNamed customers63 records
Segments4 records
Ideal customer profiles4 records
Comm Link technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Comm Link partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- PolycomcorePolycom is a leading video conferencing manufacturer. Comm Link serves as a Polycom installer with technical codec and network certifications. They have completed numerous Polycom installations including HDX 1080P systems and multi-room Polycom conferencing systems.
- TandbergcoreTandberg is a video conferencing equipment manufacturer. Comm Link has Tandberg technician, MPS, and TMS certifications and has been contracted for Tandberg C20 codec installations.
- CrestroncoreCrestron provides AV control systems. Comm Link has Crestron certifications and integrates Crestron control systems with video conferencing installations.
- AMXcoreAMX provides AV control and automation systems. Comm Link has experience integrating AMX systems with video conferencing solutions.
- ExtroncoreExtron is an AV equipment manufacturer. Comm Link works with Extron products for signal processing and control in AV installations.
- LifeSizecoreLifeSize is a video conferencing manufacturer. Comm Link has completed AMX and LifeSize integration projects for audio visual conferencing systems.
- CiscocoreCisco provides video conferencing and networking equipment. Comm Link engineers hold Cisco certifications.
Scale indicators7 records
Recent moves8 records
Expansion highlights5 records
Comm Link competitors and assessment
Company assessmentBroad incumbents
- Yorktel: Managed video conferencing services provider with broader portfolio including installation, cloud video, and managed collaboration services. Overlaps with Comm Link on enterprise VTC installation while operating a wider services stack.
Direct peers
- Spinitar: Commercial AV integrator focused on enterprise and government clients, including video conferencing, digital signage, and control-system installations directly overlapping Comm Link's service mix.
- AVI-SPL: Largest US commercial AV integrator offering enterprise-wide design, integration, and installation services. Direct competitor for AV/VTC installation work and a prime candidate for subcontracting overflow of the same kind Comm Link performs.
- Ford Audio-Video: Full-service AV integration company with nationwide reach across corporate, government, healthcare, and education. Comparable to Comm Link in delivering boardroom, training-room, and VTC installations.
- Conference Technologies Inc: Commercial AV integrator with strong presence in education, government, and corporate markets. Directly comparable in VTC/AV room installations and integrated control systems.
- CCS Presentation Systems: National AV integrator delivering design, installation, and integration of collaboration and VTC environments for enterprise and education markets. Closely comparable in project types and customer profile.
- Diversified: National AV integrator serving enterprise, government, and education with design-build and installation services. Mirrors Comm Link's mix of corporate boardroom, federal, and higher-education deployments.
- HB Communications: AV integration company providing design, build, and support services for conference rooms, VTC, and unified communications environments comparable to Comm Link's offerings.
- Visual Sound: Commercial AV communications company providing design, installation, and managed services for video conferencing and integrated AV environments—a direct match for Comm Link's core work.
- Vistacom: Professional AV integrator serving enterprise, government, and healthcare clients with design, integration, and VTC deployment services closely aligned to Comm Link's scope.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Comm Link social profiles
Digital presenceComm Link financial estimates
Financial estimateRevenue estimate
Valuation estimate
Comm Link leadership team
Management profileNumber of profiles
Profiles2 records
Comm Link funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Comm Link M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Comm Link
What does Comm Link do?
Comm Link provides subcontracted audiovisual (AV) and videoconferencing (VTC) installation, integration, design, and maintenance services to commercial enterprises, government agencies, and educational institutions. Its scope covers site surveys, pre-sales engineering, room design, equipment mounting, CODEC/MCU/gateway configuration, control system integration (AMX, Crestron, Extron), digital signage, and ongoing technical support for Polycom, Tandberg, Lifesize, Sony, Codian, and Cisco platforms.
Is Comm Link a public or private company?
Comm Link is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Comm Link founded?
Comm Link was founded in 2004. It employs 11 to 50 people.
Where is Comm Link based?
Comm Link is headquartered in Hunt Valley, United States, in the North America region.
How does Comm Link make money?
Three revenue lines are on record. Installation Services are the primary driver. The others are design Services and maintenance and Support.
Who are Comm Link's main competitors?
Yorktel is listed as a broad incumbent. Direct peers are Spinitar, AVI-SPL, Ford Audio-Video, Conference Technologies Inc, CCS Presentation Systems, Diversified, HB Communications, Visual Sound and Vistacom.
Does Comm Link have an API?
No public API is recorded for Comm Link.
What industry is Comm Link in?
Comm Link's product category is Audiovisual Installation Services. Its primary akta.pro industry code is HDAIAHAI, Video Conferencing & Meetings, with a secondary code of BPAMACAD, Video Conferencing & Meetings. Its NAICS code is 54151 and its SIC code is 7385.