24Online
24Online is a Jordan-based IT services firm offering mobile and web app development, managed IT outsourcing, cybersecurity, and JUNO cloud backup to over 600 business and government clients across the MENA region.
- Company typePrivate
- Founded2008
- HeadquartersAmman, Jordan
- Headcount1–10
- GTM typeB2B
- OfferingServices
What 24Online does
24Online is a privately held, founder-led IT services firm headquartered in Amman, Jordan, founded in 2008 and currently operating with a 1-10 person core team. It delivers custom mobile and web application development, managed IT outsourcing, cybersecurity, e-commerce builds, and cloud infrastructure services to a base of more than 600 business clients across at least seven countries, with named engagements spanning aviation (Qatar Airways), pharmaceuticals (Roche), NGOs (Mercy Corps, HelpAge, Jordan River Foundation, Tkiyet Um Ali), and Jordanian government and donor agencies (Ministry of Youth, National Aid Fund, USAID, QRA). Its service stack is built on mainstream full-stack technologies (Flutter, Angular, Vue.js, .NET Core) and deployed on multi-cloud infrastructure spanning AWS, Microsoft Azure, Google Cloud, and Alibaba Cloud.
24Online firmographics
Firmographics- Name
- 24Online
- Legal name
- 24online
- Website
- https://24online.jo
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- 24Online is a Jordan-based IT services firm offering mobile and web app development, managed IT outsourcing, cybersecurity, and JUNO cloud backup to over 600 business and government clients across the MENA region.
- Ownership category
- akta.pro rank
24Online industry classification
Industry- Product category
- IT Services and Software Development
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Data/Apps Connectivity & Adapters (Connectors, Drivers, SDKs) (HDAEAIAK)
- akta.pro secondary industry
- Hardware Deployment, Break/Fix & Spare Parts Logistics (HDABANAL)
Keywords
Where 24Online is headquartered
LocationHeadquarters
- HQ city
- Amman
- HQ country
- Jordan
- HQ region
- Middle East
Offices1 record
Markets served
24Online business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- IT Outsourcing Services: Monthly retainer-based IT support services with tiered plans (Basic, Professional, Premium). Services include remote support, network monitoring, infrastructure support, and SLA guarantees ranging from 8 hours to 30 minutes response time.
- JUNO Cloud Backup Products: Monthly and annual subscription for cloud backup services. Desktop tier at 9 JD/month per computer with 300GB storage. Server solutions with custom pricing based on storage requirements.
- Mobile and Web Development: Custom software development projects for mobile apps, web applications, and e-commerce platforms. Project-based pricing with strategy, design, and engineering phases.
- Hardware and Software Procurement: Sourcing and procurement of IT hardware and software licenses with volume discounts through authorized partnerships.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic Support - USD$125/mo |
| Subscription | Monthly | Professional Support - USD$225/mo |
| Subscription | Monthly | Premium Support - Custom pricing |
| Subscription | Monthly | JUNO Desktop - Starting from 9 JD/month |
| Subscription | Monthly | JUNO Server - Call for pricing |
| One time/ perpetual license | Pay-as-you-go | E-commerce Store - From 700 JD |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
24Online product offering
Product offeringCore offering
24Online is an IT services company that designs and develops mobile applications (Android, iOS, Flutter), websites, and e-commerce platforms, and provides managed IT services including remote support, networking, cybersecurity, cloud computing, and hardware/software procurement. The company is also the exclusive Middle East reseller of the JUNO Cloud Backup platform, offering subscription-based automated backup with triple-layer 256-bit encryption to AWS, Azure, and Google Cloud.
Product overview
24Online is an IT services company based in Amman, Jordan, offering a portfolio of technology services including mobile and web app development, IT support, cybersecurity, and cloud solutions. The company's core offerings span development services (mobile apps, web applications, e-commerce platforms), IT infrastructure services (networking, hardware procurement, remote outsourcing), and specialized products like JUNO Cloud Backup. Founded in 2008, the company serves clients throughout the MENA region with bilingual English/Arabic capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- JUNO Cloud Backup: Cloud backup solution offered exclusively by 24Online, providing automated data backup to secure cloud storage with plans starting at 9 JD/month per computer.
Products and services
- JUNO Cloud Backup Automated cloud backup solution providing triple-layer 256-bit encryption with storage on AWS, supporting desktop and server environments. JUNO Desktop plans start from 9 JD/month per computer with 300GB storage, and JUNO Server provides up to 1 TB storage with mailbox-level restore for Microsoft Exchange, bare-metal recovery, and restore-to-cloud (AWS/Azure/Google).
- Mobile Development Services Professional mobile app development for Android, iOS, and cross-platform applications using Flutter, Angular, and Vue.js frameworks with cloud-native architecture capabilities. Services include fast prototyping, MVP development, and modernization of legacy apps for businesses and entrepreneurs in the MENA region and beyond.
- Web Development Services Website development services using WordPress, Shopify, and custom software solutions following Agile development methodologies. Includes business websites, branding, and web applications for companies of all sizes, with hosting options.
- E-Commerce Development Services E-commerce store development and optimization using platforms including WooCommerce, Shopify, and Magento, with payment gateway integration and sales optimization for retail and wholesale businesses. Promotional pricing available for new e-commerce stores starting from 700 JD.
- IT Support and Networking Services Technical IT support including weekly or monthly on-site visits (in Jordan), remote-access support, software installation, user-access management, computer networking, and server support for clients across the MENA region. Tiered response SLAs range from 8 hours (Basic) to 30 minutes (Premium).
- Cybersecurity Services Comprehensive cybersecurity solutions including security audits, firewall installation, password protocols, automated data backup, enterprise anti-virus protection, spam filtering, anti-malware, WiFi security, and disaster recovery planning for businesses across the MENA region.
- Hardware and Software Procurement Hardware and software procurement services with authorized partnerships for sourcing IT equipment and managing software licenses for large companies and institutions, with volume discounts on equipment and licenses.
- Cloud Computing Services Cloud technology solutions enabling data backup, storage, and management on remote servers with access from anywhere, utilizing Amazon Web Services, Azure, and Google Cloud platforms. Includes cloud enablement, migrations, and cloud-native application design.
- Remote IT Outsourcing Virtual IT department services providing remote technical support with bilingual Arabic and English staff across Jordan, UAE, KSA, and USA. Tiered support plans (Basic USD$125/mo, Professional USD$225/mo, Premium custom pricing) include remote-access support, network monitoring, infrastructure support, and SLA guarantees ranging from 8 hours to 30 minutes response time.
Quantifiable outcome
- 600+ clients served across 7 countries
- +2 more outcomes
Companies that use 24Online
Customer profileNamed customers14 records
Segments8 records
Ideal customer profiles7 records
24Online technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
24Online partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and supporting.
- Ubiquiti NetworkscoreAuthorized reseller of Ubiquiti Networks products including UniFi security cameras and network video recorders. Provides all-inclusive surveillance solutions for businesses of all sizes.
- Amazon Web Services (AWS)coreCloud infrastructure partner for JUNO Cloud Backup. All data stored in AWS data centers with backup image-based and block-level capabilities.
- Google CloudsupportingCloud platform partner for JUNO Cloud Backup service, part of multi-cloud backup strategy.
- Microsoft AzuresupportingCloud platform partner for JUNO Cloud Backup service, supporting restore-to-cloud functionality for Azure.
- Alibaba CloudsupportingCloud platform partner for JUNO Cloud Backup service, expanding multi-cloud backup options.
- JUNO Cloud BackupcoreExclusive Middle East reseller of JUNO Cloud Backup products. Offered exclusively by 24Online in the region.
- Various Hardware and Software BrandssupportingAuthorized partnerships with known and respected brands for hardware and software procurement services.
Scale indicators4 records
Recent moves7 records
Expansion highlights5 records
24Online competitors and assessment
Company assessmentDirect peers
- ProgressSoft: Jordan-headquartered software solutions provider offering mobile, web, and digital signature solutions across banking, government, and enterprise — comparable as a Jordan-rooted IT services/software firm with multi-vertical exposure in MENA.
- Asal Technologies: Jordan-based IT consulting and software development firm serving enterprise and government clients in MENA — comparable as a regional services peer with similar custom development and managed IT offerings.
- Estarta: Jordan-headquartered IT outsourcing and professional services company with regional delivery capabilities — comparable as a MENA IT services firm offering managed IT, development, and bilingual delivery.
- Optimiza: Jordan/Palestine-rooted technology services and consulting firm providing IT services, custom development, and digital solutions across MENA — comparable in scale, vertical mix, and B2B services portfolio.
- iHorizons: Jordan-based IT outsourcing and software development company serving regional and global clients — directly comparable as a MENA IT services firm offering custom software development and managed IT delivery.
- Sumerge: Egypt-based IT services and software development firm serving large enterprises across MENA with custom development, digital transformation, and managed services — directly comparable in offering mix and regional go-to-market to 24Online.
Broad incumbents
- EPAM Systems: Global digital engineering and IT services leader — comparable as a broad incumbent offering custom software development, cloud, and managed services to enterprise clients including in MENA-adjacent markets.
- Endava: Global IT services and software engineering firm with significant delivery presence in Eastern Europe and growing MENA exposure — comparable as a scaled provider of custom software development and managed IT services across regulated verticals.
- Globant: Global digital and cognitive transformation services firm with regional offices — comparable as a broad incumbent competing for the same enterprise digital development and managed IT spend that 24Online addresses in MENA.
- Tata Consultancy Services (TCS): Global IT services, consulting, and digital solutions giant with active Middle East operations — comparable as a broad incumbent competing for large enterprise and government IT services mandates that overlap with 24Online's addressable market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
24Online financial estimates
Financial estimateRevenue estimate
Valuation estimate
24Online leadership team
Management profileNumber of profiles
Profiles2 records
24Online funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
24Online M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 24Online
What does 24Online do?
24Online is an IT services company that designs and develops mobile applications (Android, iOS, Flutter), websites, and e-commerce platforms, and provides managed IT services including remote support, networking, cybersecurity, cloud computing, and hardware/software procurement. The company is also the exclusive Middle East reseller of the JUNO Cloud Backup platform, offering subscription-based automated backup with triple-layer 256-bit encryption to AWS, Azure, and Google Cloud.
Is 24Online a public or private company?
24Online is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was 24Online founded?
24Online was founded in 2008. It employs 1 to 10 people.
Where is 24Online based?
24Online is headquartered in Amman, Jordan, in the Middle East region.
How does 24Online make money?
Four revenue lines are on record. IT Outsourcing Services are the primary driver. The others are JUNO Cloud Backup Products, mobile and Web Development and hardware and Software Procurement.
Who are 24Online's main competitors?
Direct peers on record are ProgressSoft, Asal Technologies, Estarta, Optimiza, iHorizons and Sumerge. Broad incumbents are EPAM Systems, Endava, Globant and Tata Consultancy Services (TCS).
Does 24Online have an API?
No public API is recorded for 24Online.
What industry is 24Online in?
24Online's product category is IT Services and Software Development. Its primary akta.pro industry code is HDAEAIAK, Data/Apps Connectivity & Adapters (Connectors, Drivers, SDKs), with a secondary code of HDABANAL, Hardware Deployment, Break/Fix & Spare Parts Logistics. Its NAICS code is 518210 and its SIC code is 7370.