ICC Group
ICC Group is a Lebanese-founded ICT holding company (est. 1984) operating 18 subsidiaries across the GCC and MENA that delivers turnkey data center, networking, cybersecurity, cloud, and fintech solutions to enterprise, government, banking, and education clients.
- Company typePrivate
- Founded1984
- HeadquartersBeirut, Lebanon
- Headcount251–500
- GTM typeB2B
- OfferingServices
What ICC Group does
ICC Group is a privately held Lebanese ICT solutions holding company established in 1984 in Beirut by Mrs. Bushra Itani and Mr. Ahmad Issa, operating as a subsidiary of ISSA Holding. The group functions as a federation of 18 specialized subsidiaries spanning data center infrastructure (DCS), enterprise networking (CNS, ICAS), cybersecurity (ACSC), automation (ATS), software and fintech (ISS, ICC DMCC), cloud and digital transformation (Oplee, CCI Kuwait), and regional delivery hubs in the UAE (RAMCO), Saudi Arabia (Taqniyat), Qatar (BICC), Oman (ACSC), Kuwait (CCI Kuwait), Bahrain (Bahr Al Amwaj), and Nigeria (ICAS Nigeria). Collectively, the group provides turnkey ICT services — assessment, design, integration, deployment, and support — to enterprise, government, banking, higher education, and SME clients across the GCC and MENA region, leveraging Tier-1 vendor partnerships with Microsoft, Cisco, Oracle, VMware, Palo Alto Networks, HP/HPE, Dell, Rittal, and Backbase/Thought Machine.
ICC Group's revenue model blends four streams: (i) professional services and managed IT support across the infrastructure lifecycle; (ii) one-time turnkey data center build projects via DCS; (iii) subscription/recurring software licensing through ISS; and (iv) hardware and infrastructure resale. Pricing is quote-based and tailored per enterprise engagement, with no public rate cards. Go-to-market is overwhelmingly direct enterprise and government field sales, supplemented by event-driven demand generation at GITEX, MEBIS, Dubai Fintech Summit, and WebSummit. Leadership is family-controlled, with Mrs. Bushra Itani as Chairwoman, Mr. Helmi El-Loulou as CEO, and additional Issa family members on the board overseeing HR, finance, and corporate governance.
The group's stated scale is approximately 400+ ICT professionals and $100M+ USD turnover (per company homepage), with no external institutional funding or public listing. Recent strategic emphasis has shifted toward higher-margin digital transformation and fintech verticals — exemplified by the 2022 Oplee spin-off and the ICC DMCC fintech platform built on Backbase and Thought Machine partnerships — while sustaining the legacy infrastructure integration business that has anchored the group for four decades.
ICC Group firmographics
Firmographics- Name
- ICC Group
- Legal name
- ICC Group
- Website
- https://icc.com.lb
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- ICC Group is a Lebanese-founded ICT holding company (est. 1984) operating 18 subsidiaries across the GCC and MENA that delivers turnkey data center, networking, cybersecurity, cloud, and fintech solutions to enterprise, government, banking, and education clients.
- Ownership category
- akta.pro rank
ICC Group industry classification
Industry- Product category
- Enterprise IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- akta.pro primary industry
- End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)
- akta.pro secondary industry
- Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)
Keywords
Where ICC Group is headquartered
LocationHeadquarters
- HQ city
- Beirut
- HQ country
- Lebanon
- HQ region
- Middle East
Offices10 records
Markets served
ICC Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- IT Solutions and Services: Core revenue generated from providing integrated ICT solutions including Data Center Solutions, Networking & Telecom, IT Security, IT Management, Software Licensing, Personal Computing and IT Support Services. Services include assessment, design, integration, deployment and support across entire IT infrastructure domain.
- Turnkey Solutions: Complete project-based solutions for data centers (DCS subsidiary) covering civil, electrical and mechanical services including power, cooling, air containment, site preparation, racks, physical security and DCIM
- Software and Technology Solutions: Sale and licensing of software solutions including Enterprise Resource Planning, Student Information Systems, CRM, Process Automation, and industry-specific software through ISS subsidiary
- Hardware and Infrastructure Sales: Sale of hardware solutions including workstations, laptops, tablets, retail POS systems, printing solutions, networking equipment, and data center infrastructure
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
ICC Group product offering
Product offeringCore offering
ICC Group provides integrated turnkey ICT solutions spanning Data Center Solutions, Networking and Telecom, IT Security, IT Management, Software Licensing, Personal Computing, and IT Support Services. Through 18 specialized subsidiary companies, the group delivers end-to-end services including assessment, design, integration, deployment and support across the entire IT infrastructure domain for enterprise, government, banking, and education clients across the MENA/GCC region.
Product overview
ICC Group is a holding company/ecosystem of 18 subsidiary companies providing comprehensive ICT solutions across the MENA/GCC region. The portfolio includes IT infrastructure providers (CCI, BICC, CNS), data center specialists (DCS, ICAS), cybersecurity and automation firms (ACSC, ATS), software/fintech platforms (ISS, ICC DMCC), cloud and digital transformation specialists (Oplee, CCI Kuwait), regional hubs (RAMCO UAE, Taqniyat KSA), and service divisions (ICC Services Hub). While each subsidiary operates as a distinct brand, they collectively offer integrated turnkey ICT solutions spanning data centers, networking, security, software, and managed services, allowing customers to source complete technology requirements from a single ecosystem.
Differentiator
Problem solved
Functional benefit
Products and services
- Cybersecurity and IT Security Solutions (ACSC)
Companies that use ICC Group
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles5 records
ICC Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability8 records
Feature6 records
ICC Group partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core, strategic, secondary and parent.
- MicrosoftcoreMicrosoft partnership across multiple ICC subsidiaries including CCI, CCI Kuwait, Oplee, CNS, and ISS for cloud solutions, productivity software, and enterprise technology solutions
- CiscocoreCisco partnership through ACSC, CNS and other subsidiaries for networking, security, and collaboration solutions including Webex, Umbrella, and Cisco Duo
- OraclecoreOracle partnership through CCI and Taqniyat for Oracle Cloud Ready Solutions and Oracle Database Appliances
- VMware (Broadcom)coreVMware partnership through CCI, CCI Kuwait, and Oplee for virtualization, cloud, and software-defined data center solutions
- Palo Alto NetworkscorePalo Alto Networks partnership through ACSC and CNS for next-generation firewall and cybersecurity solutions
- HP/HPEcoreHP/HPE partnership through CCI and ATS for enterprise hardware, workstations, laptops, tablets, and printing solutions
- NintexstrategicNintex partnership through ISS and multiple subsidiaries for workflow automation and process management solutions. ICC Group showcased Nintex solutions at Gitex Global 2021
- BackbasestrategicBackbase partnership through ICC DMCC for engagement banking platform and digital banking solutions. Participated in Backbase Tour Riyadh 2023
- Thought MachinestrategicThought Machine partnership through ICC DMCC for cloud-native core banking. Participated together at Future Banks Summit MENA 2023
- RittalcoreRittal partnership through DCS for data center infrastructure including racks, power, and cooling solutions
- Mawarid HoldingstrategicCCI Kuwait is a partnership between CCI and Mawarid Holding who transfers the know-how of CCI to the Kuwaiti market in cloud solutions, established 2021
- FireEyesecondaryFireEye (now Mandiant) partnership through CCI for advanced cybersecurity solutions
- Pure StoragesecondaryPure Storage partnership through Oplee for all-flash storage solutions
- Dell TechnologiescoreDell Technologies partnership through Oplee for enterprise hardware and infrastructure solutions
- ISSA HoldingparentISSA Holding is the parent company of ICC Group - ICC Group is a subsidiary of ISSA Holding established in 1984
- ISSA HoldingparentICC Group - a subsidiary of ISSA Holding - was established in 1984, in Lebanon, with a vision to own the space of world-class technology capabilities within the region
Scale indicators8 records
Recent moves7 records
Expansion highlights6 records
ICC Group competitors and assessment
Company assessmentDirect peers
- Injazat: UAE-headquartered IT services and data center provider (backed by G42/Mubadala) delivering managed infrastructure, cloud, and digital transformation to government and enterprise - closely comparable to ICC's DCS turnkey data center and managed services footprint.
- Help AG: Leading MENA-focused cybersecurity services and solutions provider (now part of e&), headquartered in the UAE. Directly comparable to ACSC's cybersecurity business line within the ICC portfolio, sharing the same regional enterprise and government buyers.
- Moro Hub: UAE-based digital and managed-services provider (G42 subsidiary) focused on cloud, colocation, and digital transformation for government and enterprise across the Gulf - directly comparable to ICC's data center, networking, and managed services portfolio.
- Gulf Business Machines (GBM): GBM is the largest IBM-backed ICT solutions provider across the GCC, offering infrastructure, cloud, security, and managed services to enterprise and government clients - the closest direct analogue to ICC's regional SI role and partnership-led delivery model.
Broad incumbents
- Capgemini: Global SI with established Middle East delivery centers (notably in the UAE and Saudi Arabia) competing for large multi-country digital transformation and cloud programs alongside ICC and other regional SIs.
- TCS: Tata-owned global IT services leader with a meaningful MENA presence (UAE, Saudi Arabia, Qatar) delivering digital, cloud, and banking transformation - directly competes with ICC for large banking and government transformation deals across the GCC.
- Wipro: Global IT services major with active MENA operations serving GCC banks, governments, and oil & gas clients across cloud, infrastructure, and managed services lines - the same enterprise and public sector segments ICC targets.
- Logicalis: Global systems integrator with significant MENA presence focused on cloud, data center, and managed services for enterprise. Overlaps directly with ICC's CNS, DCS, and Oplee delivery capability and competes for the same regional mid-market and enterprise RFPs.
Others
- Mindware: Leading MENA IT distribution and value-added services company partnering with many of the same Tier-1 vendors as ICC (Microsoft, HPE, Cisco, Dell). Comparable channel role and vendor relationship depth, representing the upstream distribution counterpart to ICC's SI/integration motion.
Regional players
- STC Solutions: IT services arm of Saudi Telecom Company focused on cloud, managed services, and digital transformation primarily inside the Kingdom. A direct competitor on Saudi enterprise and government deals where ICC operates through Taqniyat.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
ICC Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
ICC Group leadership team
Management profileNumber of profiles
Profiles4 records
ICC Group subsidiaries and ownership
Company hierarchySubsidiaries16 records
ICC Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ICC Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ICC Group
What does ICC Group do?
ICC Group provides integrated turnkey ICT solutions spanning Data Center Solutions, Networking and Telecom, IT Security, IT Management, Software Licensing, Personal Computing, and IT Support Services. Through 18 specialized subsidiary companies, the group delivers end-to-end services including assessment, design, integration, deployment and support across the entire IT infrastructure domain for enterprise, government, banking, and education clients across the MENA/GCC region.
Is ICC Group a public or private company?
ICC Group is a private company. It is classified as family owned and is currently operating.
When was ICC Group founded?
ICC Group was founded in 1984. It employs 251 to 500 people.
Where is ICC Group based?
ICC Group is headquartered in Beirut, Lebanon, in the Middle East region.
How does ICC Group make money?
Four revenue lines are on record. IT Solutions and Services are the primary driver. The others are turnkey Solutions, software and Technology Solutions and hardware and Infrastructure Sales.
Who are ICC Group's main competitors?
Direct peers on record are Injazat, Help AG, Moro Hub and Gulf Business Machines (GBM). Broad incumbents are Capgemini, TCS, Wipro and Logicalis. Mindware is listed as an others. STC Solutions is listed as a regional player.
Does ICC Group have an API?
No public API is recorded for ICC Group.
What industry is ICC Group in?
ICC Group's product category is Enterprise IT Services. Its primary akta.pro industry code is BPAEAMAE, End-User Computing Outsourcing (EUC / Desktop Services), with a secondary code of BPAEAOAI, Endpoint & Mobile Asset Management (UEM/MDM Asset Controls). Its NAICS code is 518.