One Step Services

What One Step Services does

One Step Services is a privately held, full-service creative marketing agency headquartered in Mission Viejo, California, operating since approximately 1996. The company bundles marketing consultation, custom graphic design, commercial printing (short and long run, plus large-format signs and banners), direct mail fulfillment, and email marketing services under a single vendor relationship, targeting primarily independent real estate agents and secondarily nonprofit organizations and other small businesses across at least 11 industries including financial services, education, health and beauty, automotive, home services, funeral services, IT, restaurant/food service, and retail. Its value proposition is the elimination of multi-vendor coordination for SMB marketing production, supported by a 1-3 business day direct mail turnaround and an established template library for real estate agents.

The business operates on a project-based, transactional revenue model with multiple streams: design billed at $84/hour, fixed set-up fees for flyers and brochures ($20-$84), per-piece postal processing and data fees for direct mail, email marketing setup ($150) plus per-email fees ($75), and bundled event-and-print Property Showcase Packages ($995+ for events, $699+ for print) delivered in partnership with KM56 Productions. The go-to-market is sales-led and direct, combining a self-serve custom postcard catalog at dpmmarketing.com with phone-and-quote enterprise-style sales for larger campaigns. A monthly "Marketing Mentor" newsletter, blog, and social presence support top-of-funnel demand generation.

On the technology side, the company is primarily a services operation rather than a software platform, with no disclosed proprietary platform, API, or app. Its integrations are limited to MailChimp and Constant Contact for email delivery. The company has begun incorporating AI and automation internally for production workflow efficiency, file checks, and quality control, but positions these as back-office tools rather than customer-facing capabilities. Headcount is 11-50, the company is founder/owner-operated, and no external funding, M&A, or leadership changes are documented.

Name

One Step Services

Legal name

One Step Services

Website

https://onestepservices.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

One Step Services is a privately held, full-service creative marketing agency in Mission Viejo, California, offering design, commercial printing, direct mail, and email marketing to independent real estate agents, nonprofits, and other small businesses across 11+ U.S. industries.

Ownership category

akta.pro rank

Product category

Marketing Services

NAICS

Advertising Agencies (541810), Direct Mail Advertising (54186), Graphic Design Services (541430)

SIC

Services-Advertising Agencies (7311), Services-Direct Mail Advertising Services (7331), Services-Mailing, Reproduction, Commercial Art & Photography (7330)

akta.pro primary industry

Integrated Full-Service Creative Agencies (MPAAAAAA)

akta.pro secondary industries

Direct Mail Marketing Services (Print, Postcard, Dimensional Mail) (BPAFAKAH), Creative Concepting & Campaign Development (BPAFAEAD), Lead Generation & List Building Services (Prospecting, Data Sourcing) (BPAFAKAE)

Keywords

• Marketing services
• Direct mail services
• Commercial printing
• Graphic design
• Brand design

Headquarters

HQ city

Mission Viejo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Design and Creative Services: Charges for custom graphic design, logo creation, and brand design services. Custom design billed at $84/hour with unlimited proofs. Property flyer/brochure production set-up fees of $20-$84 depending on complexity.
2. Printing Services: Long and short run printing services, large format printing for signs and banners. Revenue generated from the physical printing of marketing materials.
3. Direct Mail Services: Mailing design and creative, campaign management, and list acquisition. Includes postal processing fees ($12), data file setup fees ($10), and postage costs. Turnaround time typically 1-3 business days after sign-off.
4. Email Marketing Services: Email marketing services including list management, template design, and email creation/delivery. Initial setup $150, additional emails $75 each. Requires client to have paid MailChimp or Constant Contact account.
5. Property Showcase Packages: Combined event and print packages for real estate open houses offered in partnership with KM56 Productions. Base Event Package starting at $995, Print Package starting at $699.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

One Step Services is a full-service creative marketing agency that provides marketing consultation, campaign creation and management, custom graphic design, commercial printing (long/short run and large format), and direct mail services including mailing design, campaign management, and list acquisition. The company serves businesses of all sizes with a focus on real estate professionals, small businesses, and nonprofit organizations.

Product overview

One Step Services is a full-service creative marketing agency specializing in marketing solutions for real estate professionals and small businesses. The company offers three core service lines: Marketing Services (consultation, campaign management, education), Design & Print Services (custom graphic design and commercial printing), and Direct Mail Services (mailing design, campaign management, list acquisition). The product portfolio includes printed materials such as postcards, flyers, business cards, brochures, letterhead, envelopes, notecards, signs, banners, and custom brand design. Additional offerings include Safe to Sell signage for property showings, Email Marketing Services (via MailChimp/Constant Contact integration), Meet The Moment Messaging postcards, the 20 Mailers in 2021 mailing program, and Property Showcase Packages (offered in partnership with KM56 Productions). The company also uses AI and automation internally to improve production workflows, file checks, and quality control.

Differentiator

Problem solved

Functional benefit

Brands

• OSS /KM56: Property Showcase Packages offered in vendor partnership with KM56 Productions for superior open house events and marketing services.
• Safe to Sell

Products and services

• Marketing Services
• Design & Print Services
• Direct Mail Services
• Postcard Printing
• Property and Promotional Flyers
• Business Cards
• Brochures
• Letterhead and Stationery
• Envelopes
• Notecards
• Signs and Banners
• Logo and Brand Design
• Safe to Sell Signage
• Email Marketing Services
• Meet The Moment Messaging
• 20 Mailers in 2021 Program
• Property Showcase Packages

Quantifiable outcome

• Direct mail turnaround time typically 1-3 business days after sign-off
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability1 record

Feature1 record

Partnerships

One partnership is on record.

• KM56 ProductionscoreStrategic or Co-development PartnerKM56 Productions is a vendor partner offering Property Showcase Packages in partnership with One Step Services. KM56 produces multi-scale events, promotions, incentives, motivational, entertainment opportunities and travel related experiences. The partnership combines KM56's event production expertise (event packages starting at $995) with One Step's print services (starting at $699) to offer comprehensive property showcase experiences for real estate agents.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MOO: Online print and design company offering business cards, brochures, postcards, and branded marketing materials to SMBs. Directly comparable on the print-and-design side of One Step's offering, with stronger digital self-serve capabilities.
• Minuteman Press: Franchised commercial printing and marketing services network serving local SMBs. Directly comparable as a design-print-mail provider, though Minuteman Press operates through a franchise model with broader geographic coverage.

Broad incumbents

• Hibu: Provider of integrated marketing services (digital, print, direct mail) to small and mid-sized businesses across the US. Comparable as a full-service marketing partner for SMBs, though Hibu operates nationally with broader digital capabilities.
• Thryv: Small business marketing and operations software platform with services spanning print, email, and digital marketing. Comparable as a one-stop SMB marketing vendor combining SaaS tools with print/direct mail execution.
• Vistaprint (Cimpress): Large-scale SMB printing and marketing services platform. Comparable because it serves the same small-business and real-estate-adjacent customers with design, print, and direct mail products, though at materially greater scale and with a more digital ordering experience.
• Deluxe: Long-standing provider of small business services including checks, marketing solutions, and web/print services. Comparable as a multi-product SMB marketing vendor with overlapping design, print, and direct mail offerings.
• ReachLocal: Digital marketing services company serving SMBs across the US with campaign management, websites, and advertising. Comparable as a marketing services partner for SMBs but oriented around digital channels rather than print/direct mail.

Emerging players

• Real Geeks: Marketing platform purpose-built for real estate agents, including IDX websites, lead generation, and CRM. Comparable because it targets the same primary customer segment (real estate professionals) with marketing and lead-gen tooling, though primarily digital rather than print-driven.
• Postable: Online direct mail and postcard service for small businesses and individuals. Comparable on direct mail design and mailing execution, operating as a streamlined self-serve alternative to full-service agencies.
• Lob: Direct mail automation API platform enabling businesses to send postcards, letters, and mail at scale via software. Comparable on the direct mail execution side but as a tech-enabled, self-serve model rather than full-service agency.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/onestepfans

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about One Step Services