LiveWorld
- Company typePublic
- Founded1996
- HeadquartersCampbell, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
LiveWorld firmographics
Firmographics- Name
- LiveWorld
- Legal name
- LiveWorld Inc.
- Website
- https://liveworld.com
- Company type
- Public
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
LiveWorld industry classification
Industry- Product category
- Healthcare Marketing Intelligence Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Live Shopping & Streaming Creator Activations (MPAAAHAM)
- akta.pro secondary industry
- Trust, Safety & Anti-Fraud Operations (Toxicity, Account Security, Chargebacks) (MPAFAKAE)
Keywords
Where LiveWorld is headquartered
LocationHeadquarters
- HQ city
- Campbell
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
LiveWorld business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Intelligence Systems (LiveInsight AI): The company's flagship Human-Led, AI-Powered intelligence system targeting pharmaceutical marketers. This represents the company's strategic transformation from services/software to scalable, IP-protected intelligence systems with improved margins.
- Digital Marketing Services: Full-service digital marketing including social media engagement, content creation, influencer marketing, paid media, and campaign management for healthcare and pharma brands.
- Content Moderation Services: 24/7 content moderation, community management, crisis detection, adverse event management and reporting for pharma and healthcare brands.
- Software Platforms: Social management platform and other software solutions for brand protection, engagement, and moderation in regulated industries.
Distribution channels2 records
Marketing channels9 records
LiveWorld product offering
Product offeringCore offering
LiveWorld is a Human-Led, AI-Powered intelligence systems company that provides a portfolio of digital marketing, content moderation, and AI-driven healthcare intelligence solutions for pharmaceutical, biotech, and regulated-industry brands. The flagship LiveInsight AI™ intelligence system transforms patient, APP, and HCP conversations along with medical and clinical data into decision-grade intelligence, complemented by content moderation, influencer marketing, paid media, GEO/AIO/SEO search optimization, and compliance services.
Product overview
LiveWorld is a Human-Led, AI-Powered intelligence systems company offering a comprehensive portfolio of digital marketing, content moderation, and intelligence solutions for healthcare and pharma brands. The flagship product is LiveInsight AI™ Intelligence System, a purpose-built healthcare intelligence platform with patent-pending hallucination prevention technology. The solution ecosystem includes active social listening, AI Brand Reputation Reports, GEO/AIO/SEO search optimization services, AI chatbot moderation, influencer marketing services, content moderation, paid media, compliance services, and engagement solutions. The company operates a proprietary social management platform and manages over 375+ healthcare digital properties across 70+ country-language combinations. Founded in 1996, LiveWorld combines human expertise with AI capabilities across a multi-layer architecture for regulated healthcare environments.
Differentiator
Problem solved
Functional benefit
Products and services
- LiveInsight AI™ Intelligence System Human-Led, AI-Powered intelligence system purpose-built for healthcare insight discovery that transforms patient, APP, and HCP conversations, medical journals, clinical research, and brand-owned content into brand-exclusive decision-grade intelligence, with 13 patent-pending hallucination prevention mechanisms and specialized discovery engines for trending topics, competitive landscape, and brand reputation.
- Advanced Practice Provider (APP) Program Research program featuring a proprietary APP Research Council of over 500,000 practicing Nurse Practitioners and Physician Assistants across more than 30 specialties, helping pharmaceutical brands test messaging, validate creative, and refine campaign strategies targeting the APP segment.
- GEO / AIO / SEO Search Optimization Services Integrated search optimization combining SEO, Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), and AI Overviews (AIO) for healthcare and pharma brands, including SEO & AI search audits, AI prompt discovery, keyword research, and AI-optimized content creation.
- AI Chatbot Moderation Human-led AI chatbot moderation for patient, HCP, and APP conversations across major AI platforms including ChatGPT, Gemini, Claude, and Grok, ensuring compliance, accuracy, and brand integrity in AI-powered healthcare conversations.
- Content Moderation Services 24/7 content moderation combining high-tech tools and highly trained human agents to monitor, moderate, and respond to social media user activity, including adverse event identification, crisis management, and brand protection with FDA-aligned compliance.
- Influencer Marketing Services End-to-end pharma influencer marketing including creator discovery, influencer evaluation, campaign coordination, media targeting, content creation, agreement management, and monitoring with adverse event reporting.
- Influencer Marketing Moderation Specialized monitoring and compliance services for pharma influencer programs ensuring brand guideline alignment, adverse event reporting, and regulatory compliance across influencer engagements.
- Paid Media Services Paid campaign management across social platforms, digital display, programmatic, streaming TV, audio, and out-of-home channels, including paid search, custom partnerships, and media strategy aligned with social media frameworks.
- Compliance & Governance Services Comprehensive compliance and governance enabling fully compliant social campaigns including governance & process management, compliant content creation, moderation & response, and FDA letter review.
- Social Management Platform Proprietary social media management technology platform for managing conversations across social channels, messaging apps, and digital properties with moderation and engagement capabilities.
- AI Brand Reputation Reports Healthcare brand reputation assessment using advanced LLM analysis across key pharma metrics including efficacy, visibility, pricing, accessibility, and trust, with strategic recommendations to manage AI-driven brand perception.
Quantifiable outcome
- Up to 3x ROI through consolidation of multiple intelligence systems into LiveInsight AI
- +2 more outcomes
Companies that use LiveWorld
Customer profileNamed customers26 records
Segments4 records
Ideal customer profiles2 records
LiveWorld technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability12 records
Feature8 records
LiveWorld partnerships and signals
Strategic signalScale indicators8 records
Recent moves7 records
Expansion highlights6 records
LiveWorld competitors and assessment
Company assessmentBroad incumbents
- IQVIA: Global healthcare data, analytics, and commercialization giant with technology, AI, and patient/HCP engagement solutions. A large-scale incumbent whose healthcare-AI offerings compete at the platform layer with LiveInsight AI.
- Syneos Health (Concert AI): Clinical and commercial services provider for pharma including digital engagement and market intelligence. Sells broader commercialization solutions that intersect with LiveWorld's pharma intelligence and engagement services.
Direct peers
- Real Chemistry: Healthcare-focused marketing, communications, and data/AI agency serving many of the same pharma brands as LiveWorld, including HCP engagement and influencer programs. Closest agency-style direct competitor.
- Hootsuite: Social media management and analytics platform used across industries including regulated brands. Competes with LiveWorld's Social Management Platform and listening/insight tooling for mid-market and enterprise social teams.
- Khoros: Social media management, community, and moderation platform used by enterprises including regulated industries. Directly comparable to LiveWorld's moderation services and social platform stack.
- Sprout Social: Social media management platform with publishing, analytics, and listening capabilities for brands. Comparable product overlap with LiveWorld's social management and influencer marketing moderation stacks.
- Sprinklr: Enterprise social media management platform with moderation, listening, and AI services used by regulated and consumer brands. Overlaps directly with LiveWorld's Social Management Platform, content moderation, and AI chatbot moderation offerings.
- WPP / Ogilvy Health: Largest global marketing services group with a dedicated Ogilvy Health practice serving pharma brands on digital, social, and content marketing. Direct competitor for LiveWorld's regulated-industry digital marketing and influencer engagements.
- Publicis Health (Publicis Groupe): Healthcare marketing arm of Publicis offering brand strategy, digital engagement, and content services to pharma clients. Competes with LiveWorld for digital agency and HCP/patient engagement budgets at large pharma accounts.
- Havas Health: Global healthcare marketing network under Havas offering creative, media, and digital services to pharma and wellness brands. Comparable in scope to LiveWorld's pharma digital marketing and influencer capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks6 records
Key highlights7 records
Customer concentration
LiveWorld social profiles
Digital presenceLiveWorld compliance and trust
Trust signalCompliance3 records
LiveWorld financial estimates
Financial estimateRevenue estimate
Valuation estimate
LiveWorld leadership team
Management profileNumber of profiles
Profiles1 record
LiveWorld funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
LiveWorld M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about LiveWorld
What does LiveWorld do?
LiveWorld is a Human-Led, AI-Powered intelligence systems company that provides a portfolio of digital marketing, content moderation, and AI-driven healthcare intelligence solutions for pharmaceutical, biotech, and regulated-industry brands. The flagship LiveInsight AI™ intelligence system transforms patient, APP, and HCP conversations along with medical and clinical data into decision-grade intelligence, complemented by content moderation, influencer marketing, paid media, GEO/AIO/SEO search optimization, and compliance services.
Is LiveWorld a public or private company?
LiveWorld is a public company. It is classified as public and is currently operating.
When was LiveWorld founded?
LiveWorld was founded in 1996. It employs 101 to 250 people.
Where is LiveWorld based?
LiveWorld is headquartered in Campbell, United States, in the North America region.
How does LiveWorld make money?
Four revenue lines are on record. Intelligence Systems (LiveInsight AI) is the primary driver. The others are digital Marketing Services, content Moderation Services and software Platforms.
Who are LiveWorld's main competitors?
Broad incumbents on record are IQVIA and Syneos Health (Concert AI). Direct peers are Real Chemistry, Hootsuite, Khoros, Sprout Social, Sprinklr, WPP / Ogilvy Health, Publicis Health (Publicis Groupe) and Havas Health.
Does LiveWorld have an API?
No public API is recorded for LiveWorld.
What industry is LiveWorld in?
LiveWorld's product category is Healthcare Marketing Intelligence Software. Its primary akta.pro industry code is MPAAAHAM, Live Shopping & Streaming Creator Activations, with a secondary code of MPAFAKAE, Trust, Safety & Anti-Fraud Operations (Toxicity, Account Security, Chargebacks). Its NAICS code is 513210 and its SIC code is 7372.