City Plumbing

What City Plumbing does

City Plumbing is a privately held, family-owned home services company founded around 2005 in South Jersey, operating across the Philadelphia metropolitan area and South Jersey. The company employs three full-time licensed master plumbers along with licensed HVAC technicians holding EPA, ASSE, and Lead certifications, plus backflow prevention specialists. Service delivery is performed exclusively by direct employees — no subcontractors — and the company holds master plumber license MP# 36BI00560700 and master HVAC license MHVAC# 19HC00147900. Its portfolio spans approximately 25+ discrete offerings organized into three categories: plumbing (emergency response, water heaters including tankless, drain cleaning, hydro jetting, sewer line repair via trenchless methods, gas and water line services, leak detection, repiping, sump pumps, kitchen plumbing, and backflow certification), heating (furnace repair and installation, heat pumps, boilers, radiant heating, central heating installation), and air conditioning (AC repair and installation, ductless mini-splits, evaporator coil services, smart thermostats, filter replacement), with a parallel commercial services line targeting office, retail, and industrial properties.

The business operates a direct-to-consumer model from two physical offices — a Philadelphia headquarters at 3383 Miller St and a South Jersey regional headquarters at The Presidential Center in Cinnaminson, NJ — reaching customers via phone-based scheduling, online booking through mycityplumbing.com, and 24/7 emergency dispatch. Technicians operate from fully stocked service vehicles designed to complete jobs in a single visit, and marketing is driven by a localized multi-channel approach including SEO-optimized service-area pages for individual neighborhoods, coupon promotions ranging from $25 to $100 across various services, and a review presence on Google and Facebook. A PowerPay financing partnership enables pay-over-time options for higher-ticket jobs.

Revenue is generated primarily through one-time service fees across plumbing, heating, and air conditioning streams, supplemented by annual maintenance and tune-up contracts. The customer base is split between residential homeowners and small commercial property managers in the Philadelphia/South Jersey corridor. The company is privately held with no disclosed external investment, no parent company, and no funding history; it operates entirely within a two-state Mid-Atlantic footprint.

Name

City Plumbing

Legal name

City Plumbing

Website

https://mycityplumbing.com

Company type

Private

Founded year

2005

Operating status

Operating

Short description

City Plumbing is a privately held, family-owned plumbing, heating, and air conditioning service company delivering residential and commercial services across the Philadelphia metro area and South Jersey with 24/7 emergency dispatch.

Ownership category

akta.pro rank

Product category

Plumbing and HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

akta.pro secondary industries

Plumbing Installation, Service & Repair (IMAIABAB), Drain Cleaning (Residential) (HSAOABAA), Sump Pump & Sewage Ejector Pump Service (HSAOABAM)

Keywords

• Plumbing services
• Hvac services
• Drain cleaning
• Water heater installation
• Emergency plumbing

Headquarters

HQ city

Cinnaminson

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Plumbing Services: One-time service fees for plumbing repairs, installations, drain cleaning, water heater services, pipe repair and replacement, sump pumps, and emergency plumbing services.
2. Heating Services: Service fees for furnace repair, furnace installation, heat pump services, boiler services, radiant heating, and heating system maintenance.
3. Air Conditioning Services: Fees for AC repair, AC installation, ductless mini-split systems, evaporator coil services, thermostat installation, and commercial AC services.
4. Maintenance Contracts: Annual maintenance and tune-up services for plumbing, heating, and cooling systems to prevent breakdowns and extend equipment life.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

City Plumbing provides 24/7 plumbing, heating, and air conditioning services to residential and commercial customers across the Philadelphia metro and South Jersey. Services include emergency plumbing response, water heater and tankless water heater installation and repair, drain cleaning, hydro jetting, sewer and water line repair, gas line services, repiping, and backflow testing; heating offerings covering furnace, heat pump, boiler, radiant, and central heating; and air conditioning services covering repair, installation, ductless mini-splits, evaporator coils, smart thermostats, and filter replacement. The company also delivers dedicated commercial plumbing, heating, and AC services.

Product overview

City Plumbing is a plumbing, heating, and air conditioning (HVAC) service company serving Philadelphia and South Jersey. The company offers a comprehensive suite of residential and commercial services organized into three main categories: Plumbing Services (including water heaters, drain cleaning, sewer line repair, water line services, hydro jetting, leak detection, gas line services, and repiping), Heating Services (including furnace repair/installation, heat pumps, boilers, and radiant heating), and Air Conditioning Services (including AC repair, installation, ductless mini splits, and smart thermostats). The company also provides commercial services for industrial properties. City Plumbing emphasizes 24/7 emergency availability, certified technicians, and fully stocked service vehicles.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Plumbing Services

Quantifiable outcome

• Energy savings up to 50% with ductless mini-split systems compared to forced-air central AC
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Cool Draft Heating & Cooling: Greater Philadelphia HVAC and plumbing service provider serving residential and commercial customers. Directly comparable on the heating and AC portion of City Plumbing's three-trade offering.
• Len The Plumber: Mid-Atlantic plumbing and drain service company with strong presence in Philadelphia, Delaware, and surrounding areas. Direct overlap on plumbing services, emergency response, and geographic market with City Plumbing.
• Jersey Plumbing Pro: New Jersey-based residential and commercial plumbing service company. Comparable in scale, residential trade focus, and direct-to-consumer marketing to City Plumbing's South Jersey operation.
• Horizon Services: Mid-Atlantic plumbing, heating, and cooling service company operating across Delaware, Pennsylvania, Maryland, and New Jersey. Directly overlaps City Plumbing's three-trade offering and Philadelphia/South Jersey footprint.

Broad incumbents

• HomeServe USA: National home services platform providing warranty and service plans for plumbing, HVAC, and electrical systems through municipal utility partnerships. Comparable at the customer-segment level but operates a network model rather than direct service delivery.
• ServiceMaster: National home services franchisor with adjacent home repair, restoration, and HVAC brands. Comparable at the franchise-vs-direct operator strategic choice level though broader than City Plumbing's trade scope.

Direct peers

• Roto-Rooter: National plumbing and drain-cleaning franchise offering 24/7 emergency service across residential and commercial customers. Directly comparable to City Plumbing in service mix, emergency response model, and direct-to-consumer GTM.
• Benjamin Franklin Plumbing: National plumbing franchise offering residential plumbing installation, repair, and maintenance with a punctuality and on-time guarantee. Comparable to City Plumbing's residential trade focus and recurring maintenance offering.
• Mr. Rooter Plumbing: Neighborly franchise brand providing residential and commercial plumbing services including drain cleaning, water heaters, and sewer line repair. Closely mirrors City Plumbing's plumbing-heavy service catalogue and emergency positioning.

Others

• Angi (formerly Angie's List): Home services marketplace connecting consumers with local plumbers, HVAC technicians, and contractors. City Plumbing competes for the same local-leads funnel and reviews-driven discovery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/City-Plumbing-249060995278883
• Xx.com/CityPlumbingPA

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City Plumbing