Homeowner Management Services

Name

Homeowner Management Services

Legal name

Homeowner Management Services Inc.

Website

https://hms-inc.net

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Community Association Management

NAICS

Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

HOA / Condominium Association Management (BPAJAFAH)

akta.pro secondary industries

Condominium Association Management (BPAJAHAA), Townhome & PUD Association Management (BPAJAHAE), Master-Planned Community & POA Management (BPAJAHAD)

Keywords

• HOA management services
• Community association management
• Condominium management services
• Property management solutions
• Residential community management

Headquarters

HQ city

Alpharetta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Community Association Management Fees: Monthly management fees charged to homeowner associations and condominiums for comprehensive management services. The company states that monthly management fees in Atlanta are 30% lower than the national average, indicating competitive pricing in this market.
2. Payment Processing Fees: Transaction fees for one-time eCheck payments ($2.99 as of April 2025) and recurring eCheck payments. Credit card payment processing fees also apply. These fees are charged by the payment processor, not retained by HMS.
3. Closing and Resale Document Services: Fees for processing resale and lending documents including closing letters, statements of account, lender questionnaires, and association documents through CondoCerts partnership.
4. Amenity Reservation Fees: Fees for reserving community amenities such as clubhouses and pools.
5. Access Device Fees: Fees for access devices such as gate remotes and keys for community facilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Homeowner Management Services provides full-service professional management for planned communities, high-rise condominiums, and townhomes in the Atlanta metropolitan area. The offering encompasses financial administration (budgeting, reporting, collections), board and annual meeting support, vendor and project management, inspections and compliance, lease monitoring, emergency response, and technology-enabled homeowner services including online payments, document storage, and SMS notifications. HMS bundles its management services with proprietary technology including the HMS Express app, customized community websites, and the HMS Portal.

Product overview

Homeowner Management Services (HMS) provides professional HOA and community association management services for planned communities, high-rise condominiums, and townhomes. The company's technology portfolio centers on its HMS Express mobile app for homeowners and boards, HMS Community Websites for individual association online presence, and the HMS Portal for account management and support. HMS also integrates with CINC Systems for payment processing and accounting, CondoCerts for closing document processing, and offers emergency text messaging as a communication feature. The platform enables online payments (eCheck and credit card), document storage, amenity reservations, violation tracking, and owner communication through web and mobile channels.

Differentiator

Problem solved

Functional benefit

Brands

• HMS Express: Mobile application for homeowners and boards to access services, make payments, and receive updates.

Products and services

• HMS Express App Mobile application for iOS and Android that lets homeowners and board members access association services, make payments, view calendars, manage accounts, and receive emergency notifications.
• HMS Community Websites Customized websites for each managed community association, providing photo galleries, clubhouse calendars, payment functionality, document downloads, and account access for residents.
• HMS Portal Online self-service portal where homeowners can access their accounts, submit support tickets, make payments, and communicate with HMS management staff.
• Community Association Management Services Full-service professional HOA and condominium association management covering accounting, board and annual meeting support, vendor and project management, inspections and compliance, collections, lease monitoring, communications, and 24/7 emergency response for planned communities, high-rise condominiums, and townhomes in the Atlanta metro area.
• CondoCerts Resale and Lending Document Processing Document processing service for real estate closings offering Closing Letters, Statements of Account, Lender Questionnaires, and Association Documents, ordered online by homebuyers, sellers, realtors, and lenders.

Quantifiable outcome

• Atlanta monthly management fees are 30% lower than the national average
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• CondoCertscoreTechnology or Integration · 7 May 2026HMS partnered with CondoCerts effective May 7, 2026, to process Resale and Lending documents. This replaces the previous HomeWiseDocs provider. CondoCerts offers customized options for resale and lending documents with improved tracking features. Available packages include Closing Letters, Statements of Account, Lender Questionnaires, and Association Documents.
• CINC SystemscoreTechnology or IntegrationCINC Systems provides the core property management platform and payment processing infrastructure for HMS, including CINC WebAxis for admin portal and homeowner portal, and CINC Accounting for financial management.
• Lueder, Larkin & HunterminorStrategic or Co-development PartnerGeorgia law firm partnership for community association advocacy. Collaborated on Legal Food Frenzy food drive initiative to support Atlanta Community Food Bank. HMS participates annually in this community service initiative with the law firm.
• Atlanta Community Food BankminorOthersHMS participates in annual Legal Food Frenzy food drive organized by Georgia legal community. For every $1 donated, the food bank can distribute $8 worth of groceries.
• Sears Pool Management ConsultantsminorStrategic or Co-development PartnerGuest post contributor providing pool winterization and maintenance expertise for community associations. Helps educate HMS clients on pool management best practices.
• Reserve AdvisorsminorStrategic or Co-development PartnerGuest post contributor providing reserve study expertise and budgeting guidance for community association financial planning.
• Lazega & JohansonminorStrategic or Co-development PartnerLaw firm guest post contributor on drone regulations and community association governance topics.
• Coulter & Sierra LLCminorStrategic or Co-development PartnerLaw firm contributing content on Forsyth County solicitation ordinance updates for HOA education.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Others

• CondoCerts: Resale and lending document processing platform recently partnered with HMS (May 2026). Comparable as an ecosystem enabler serving community association managers and a complementary — not competitive — service line for HMS.
• CINC Systems: Technology platform provider powering HMS's admin/owner portal and payment processing. Although a vendor/partner rather than a competitor, CINC is the foundational technology layer for HMS and many peers, making it a critical comparable for technology benchmarking.
• Community Associations Institute (CAI): National industry trade association for HOAs and community associations. HMS's founder sits on the Georgia chapter board. CAI is the governing professional body that defines credentials (like PCAM) and shapes the market in which HMS competes.
• Reserve Advisors: Reserve study and capital planning consultancy for community associations. Strategic content partner to HMS; comparable only as an adjacent service provider rather than a direct competitor.

Regional players

• Vineyard Property Management: Southeast U.S. HOA and condominium management firm. Comparable service offering to HMS with similar emphasis on community education and homeowner technology portals.
• Hammond & Associates: Georgia-based community association management company serving HOAs and condominiums in the Atlanta metro. Direct local competitor to HMS with comparable service menu and client base.

Broad incumbents

• Sentry Management: Large U.S. community association management firm with strong Southeast presence. Competes directly with HMS in the Atlanta/Georgia market with broader scale and additional ancillary services.
• FirstService Residential: One of the largest North American residential property management companies, managing thousands of HOAs, condominiums, and high-rises. Highly comparable as a community association management peer with significantly broader geographic reach and scale than HMS.
• Associa: National community management leader serving HOAs, condominiums, and master-planned communities across the U.S. Direct competitor to HMS at the service-line level, with a much larger portfolio and centralized technology platform.

Direct peers

• CAMS (Community Association Management Services): Regional HOA and condominium management company serving the Carolinas and Southeast U.S. Closely comparable operating model to HMS — full-service community association management with CINC-style technology and homeowner portals.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/HomeownerMgtSrv
• Facebookfacebook.com/HomeownerManagementServices
• LinkedInlinkedin.com/company/homeowner-management-services-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Homeowner Management Services