Diabetacare
Diabetacare is a Bangalore-based, privately-held diabetes care management company operating in India, UAE and the UK that delivers technology-enabled screening, 24x7 remote monitoring, and clinical intervention to diabetic patients, partner hospitals, and corporate wellness clients via its proprietary DxNET platform and connected glucometers.
- Company typePrivate
- Founded2013
- HeadquartersBengaluru, India
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Diabetacare does
Diabetacare is a privately-held, founder-controlled diabetes care management company headquartered in Bangalore, India with regional offices in London and Dubai, operating a multi-country diabetes management platform across India, UAE, and the UK. It serves three principal customer groups: individual patients with Type 1 and Type 2 diabetes, hospitals and clinics seeking to deliver standardized diabetes care, and corporate/enterprise clients procuring employee wellness programs. Service delivery combines owned experience centres (Bangalore flagship — which has served 142,426 patients, Delhi, and Cochin) with a partner network of 65+ clinics and 61+ hospitals across India, including Columbia Asia, Regency Hospital, and Dr. Mahesh Diabetic Centre.
The company's core offering is a clinico-technology stack: the proprietary DxNET electronic medical record with clinical decision-making prompts; the dCare Smart FDA-approved, CE-marked, Vodafone SIM-enabled connected glucometer that transmits readings to DxNET within 30 seconds; the dCare 2-in-1 combined glucometer and BP monitor; the Diabetacart portable screening kit for retinopathy, nephropathy, neuropathy and foot complications; and patient- and physician-facing mobile apps (Diabeta App and InTouch Physician App). A 24x7 Diabetes Management Centre staffed by UK-university-accredited diabetes specialist nurses provides remote monitoring and intervention. The company holds NABH accreditation (first standalone diabetic centre in India for the Koramangala site), BS EN ISO 27001:2013, and was recognized as Frost & Sullivan's India Diabetes Management Service Provider of the Year in both 2017 and 2018.
Revenue derives from a hybrid model: annual and multi-year subscription diabetes care packages bundled with screening and 24x7 monitoring; hardware sales of connected glucometers and recurring test-strip consumables; enterprise/B2B managed-services contracts for corporate wellness programs (e.g., UAE telecom du); transaction-based medicine delivery (free above Rs. 600, COD); and revenue-sharing through partner hospitals and clinics. Diabetacare Academy, built around NHS/Warwick-accredited nurse training, and a 20+ endocrinologist network across 15+ Indian cities extend the platform into clinical education and physician referral.
Diabetacare firmographics
Firmographics- Name
- Diabetacare
- Legal name
- Diabetacare Limited
- Website
- https://diabetacare.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Diabetacare is a Bangalore-based, privately-held diabetes care management company operating in India, UAE and the UK that delivers technology-enabled screening, 24x7 remote monitoring, and clinical intervention to diabetic patients, partner hospitals, and corporate wellness clients via its proprietary DxNET platform and connected glucometers.
- Ownership category
- akta.pro rank
Diabetacare industry classification
Industry- Product category
- Diabetes Care Management
- SIC
- Electromedical & Electrotherapeutic Apparatus (3845), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Diabetes Digital Therapeutics & Dose Decision Support (Bolus Calculators) (HLAHAHAJ)
- akta.pro secondary industries
- Blood Glucose Monitoring (BGM) Meters & Test Strips (HLAHAHAG), Endocrinology & Diabetes Telemedicine Platforms (HLALAGAD), Diabetes Education & Insulin Management (Home-Based) (HSABACAJ)
Keywords
Where Diabetacare is headquartered
LocationHeadquarters
- HQ city
- Bengaluru
- HQ country
- India
- HQ region
- Asia
Offices5 records
Markets served
Diabetacare business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Clinical Services Revenue: Revenue generated from diabetes screening, monitoring, and intervention services delivered through owned clinics and partner hospital networks. Includes comprehensive care packages with screening tests, device monitoring, and ongoing medical consultations.
- Device Sales and Consumables: Sales of proprietary IoT-enabled glucometers (dCare Smart™, dCare 2-in-1™) and related consumables (test strips) with recurring revenue from consumables.
- Service Plans and Care Packages: Annual and multi-year diabetes care plans offered in partnership with 65+ hospitals across India. Plans include screening services, 24x7 monitoring, and intervention by diabetes experts.
- Enterprise/Corporate Wellness Programs: B2B contracts with corporations for employee diabetes management programs, such as the partnership with du (UAE telecom) for remote patient monitoring of employees with diabetes.
- Medicine Delivery: Pharmacy delivery services with minimum order of Rs. 600 for free home delivery. Medicine orders require valid prescriptions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Medicine delivery with minimum order for free shipping |
| Subscription | Annual | 1-Year Comprehensive Diabetes Care Package |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels9 records
Diabetacare product offering
Product offeringCore offering
Diabetacare delivers a technology-enabled diabetes management service that combines IoT-connected medical devices (SIM-enabled glucometers, blood pressure monitors, screening kits) with a cloud-based EMR platform (DxNET) for continuous blood glucose monitoring, complication screening, and 24x7 expert intervention. It sells FDA-approved devices and consumables, subscription care packages for individuals, and B2B corporate wellness and hospital partnership programs across India, UAE and the UK.
Product overview
Diabetacare is a technology-enabled diabetes management ecosystem offering a unified platform with multiple connected products. The core portfolio includes dCare Smart (Vodafone SIM-enabled glucometer) and dCare 2-in-1 (glucometer plus blood pressure monitor) that automatically transmit readings to DxNET, the proprietary EMR system with clinical decision support. Diabetacart provides clinic-based complication screening. The Diabetes Management Centre delivers 24x7 remote monitoring through specialist nurses. Patient-facing Diabeta App and physician-facing InTouch Physician App enable mobile health management. Diabetacare Academy provides professional training through UK university partnerships. All devices and apps connect to DxNET for unified patient health records and expert intervention.
Differentiator
Problem solved
Functional benefit
Products and services
- dCare Smart Vodafone-powered SIM-enabled smart glucometer for blood sugar measurement that auto-transmits readings to the patient's DxNET health record within 30 seconds; US FDA approved and CE marked, using GDH-FAD enzyme strips for high accuracy and oxygen/heat resistance. Sold primarily to individual patients subscribing to Diabetacare care plans and to partner hospitals/clinics.
- dCare 2-in-1 Connected smart glucometer plus blood pressure monitor for high-risk patients, transmitting both glucose and BP measurements to DxNET within 30 seconds in a single device. Sold to individual patients on comprehensive care plans and via partner clinics.
- Diabetacart Portable clinic-based screening kit for diabetes complications, including a retina camera for diabetic retinopathy, UACR for kidney disease, monofilament and vibratip for neuropathy, and dynamic foot-pressure mapping. Sold to/used by Diabetacare's own centres and partner hospitals and clinics for patient screening.
- Diabetes Management Centre (DMC) 24x7 remote-monitoring and intervention centre staffed by UK-accredited diabetes specialist nurses who review DxNET records and remind patients and doctors of treatment steps. Delivered as a managed clinical service to individual patients on annual care plans and to partner hospitals.
- Comprehensive Diabetes Care Plans Annual and multi-year subscription care packages bundling screening, IoT-device monitoring, dietary guidance, expert nurse intervention and access to the Diabeta App, delivered through owned centres and the partner hospital and clinic network across India. Examples referenced include a 1-year comprehensive package with 24/7 monitoring.
- Enterprise/Corporate Wellness Programs B2B managed service sold to large employers (illustrated by the du telecom partnership in the UAE) under which Diabetacare provides connected glucometers, 24x7 monitoring and clinical support for employees with diabetes as part of corporate wellness benefits. Contracted via enterprise sales.
- Diabetacare Academy Training and education offering for diabetes management professionals, partnered with the UK NHS and Warwick University to design and accredit diabetes-specialist-nurse curriculum, delivered through workshops and seminars both online and on-site. Targets healthcare professionals and partner-clinic staff.
- Pharmacy Medicine Delivery Home-delivery pharmacy service supplying prescribed diabetes medicines (valid prescription required), with free delivery on orders of Rs. 600 or more (Rs. 55 charge otherwise), Cash on Delivery, and 24-48 hour delivery in metro cities. Targets patients on Diabetacare care plans.
Quantifiable outcome
- HbA1c reduction from 11 to 6.16 achieved within treatment period
- +2 more outcomes
Companies that use Diabetacare
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
Diabetacare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature7 records
Diabetacare partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and strategic.
- Regency Hospital, KanpurcorePartnership to provide affordable diabetes care services in Kanpur region through Regency Hospital. Diabetacare's technology-enabled diabetes management solutions integrated with hospital's healthcare services.
- VodafonecoreVodafone provides M2M (machine-to-machine) connectivity and SIM card technology powering Diabetacare's dCare Smart glucometer devices globally. The partnership enables real-time blood glucose data transmission to Diabetacare's cloud platform via secured Vodafone network.
- du (UAE)coreRemote patient monitoring solution for du employees suffering from diabetes. Diabetacare provides comprehensive diabetes management including devices, monitoring, and expert support for corporate wellness program.
- Columbia Asia HospitalscoreLaunched comprehensive Diabetes Care Program across Columbia Asia hospital network in India, providing standardized diabetes management services.
- Government of KarnatakastrategicGovernment invited Diabetacare to devise solutions to curb the rise of diabetes in Karnataka state. Collaboration for diabetes awareness and management programs.
- National Health Service (NHS), UKstrategicPartnership with UK NHS for designing course modules and training diabetes specialist nurses. NHS expertise informs Diabetacare's clinical governance and quality standards.
- Warwick University, UKstrategicAcademic partnership for designing training curriculum and accreditation for diabetes specialist nurses. University accreditation ensures quality of nursing education.
- Dr Mahesh Diabetic Centre, ChennaicorePartnership for NABH-accredited diabetes care centre in Chennai, expanding Diabetacare's southern India presence.
Scale indicators9 records
Recent moves8 records
Expansion highlights6 records
Diabetacare competitors and assessment
Company assessmentDirect peers
- BeatO: India-based smart glucometer and diabetes management platform with connected device plus coaching model. Directly comparable on the connected-BGM hardware side and the app-based diabetes coaching subscription model.
- mySugr (Roche Diabetes Care): Global diabetes management app integrated with Roche's Accu-Chek BGM hardware, providing logbook, coaching, and HbA1c estimation. Comparable on the connected-device-plus-app diabetes self-management model.
- Omada Health: US-based digital chronic disease management platform for diabetes prevention and management, combining connected devices, coaching, and physician oversight. Operates as direct competitor in digital diabetes therapeutics globally.
- Fitterfly: Indian digital therapeutics company providing personalized diabetes, obesity, and metabolic disease management through coach-led and tech-enabled programs. Overlaps with Diabetacare on subscription-based chronic disease management and clinical decision support.
- Sugar.fit: Indian diabetes management platform combining continuous monitoring, expert coaching, and clinical programs. Competes directly with Diabetacare on subscription-based diabetes care, predictive analytics, and partner-clinic distribution in India.
- Wellthy Therapeutics: India-based digital therapeutics company focused on diabetes and cardiovascular disease management through coach-led programs and connected devices. Directly competes in the same India diabetes management segment with similar D2C and enterprise wellness distribution.
Broad incumbents
- LifeScan: Global blood glucose monitoring company (OneTouch brand), part of Platinum Equity. Directly comparable on consumer BGM hardware and connected diabetes management, but at much larger scale across multiple geographies.
- Dr. Mohan's Diabetes Specialties Centre: One of India's largest dedicated diabetes care chains with multi-city presence, integrated diagnostics, and specialist endocrinologists. Comparable as a large incumbent in Indian specialty diabetes clinical services.
- Apollo Sugar Clinics: Apollo Hospitals' dedicated diabetes clinic chain across India offering endocrinology consultations, diagnostics, and care packages. Competes in the same specialty diabetes care delivery segment with much larger parent hospital network.
- Roche Diabetes Care: Global leader in blood glucose monitoring hardware (Accu-Chek) and digital diabetes solutions. Overlaps with Diabetacare on BGM device manufacturing and digital platform integration, but operates as broad incumbent rather than integrated-care specialist.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Diabetacare social profiles
Digital presenceDiabetacare compliance and trust
Trust signalCompliance4 records
Diabetacare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Diabetacare leadership team
Management profileNumber of profiles
Profiles7 records
Diabetacare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Diabetacare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Diabetacare
What does Diabetacare do?
Diabetacare delivers a technology-enabled diabetes management service that combines IoT-connected medical devices (SIM-enabled glucometers, blood pressure monitors, screening kits) with a cloud-based EMR platform (DxNET) for continuous blood glucose monitoring, complication screening, and 24x7 expert intervention. It sells FDA-approved devices and consumables, subscription care packages for individuals, and B2B corporate wellness and hospital partnership programs across India, UAE and the UK.
Is Diabetacare a public or private company?
Diabetacare is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Diabetacare founded?
Diabetacare was founded in 2013. It employs 51 to 100 people.
Where is Diabetacare based?
Diabetacare is headquartered in Bengaluru, India, in the Asia region.
How does Diabetacare make money?
Five revenue lines are on record. Clinical Services Revenue is the primary driver. The others are device Sales and Consumables, service Plans and Care Packages, enterprise/Corporate Wellness Programs and medicine Delivery.
Who are Diabetacare's main competitors?
Direct peers on record are BeatO, mySugr (Roche Diabetes Care), Omada Health, Fitterfly, Sugar.fit and Wellthy Therapeutics. Broad incumbents are LifeScan, Dr. Mohan's Diabetes Specialties Centre, Apollo Sugar Clinics and Roche Diabetes Care.
Does Diabetacare have an API?
No public API is recorded for Diabetacare.
What industry is Diabetacare in?
Diabetacare's product category is Diabetes Care Management. Its primary akta.pro industry code is HLAHAHAJ, Diabetes Digital Therapeutics & Dose Decision Support (Bolus Calculators), with a secondary code of HLAHAHAG, Blood Glucose Monitoring (BGM) Meters & Test Strips. Its SIC code is 3845.