Crossing Healthcare

What Crossing Healthcare does

Crossing Healthcare is a private, non-profit Federally Qualified Health Center (FQHC) headquartered on a 17-acre campus at 320 East Central Avenue in Decatur, Illinois, with a second location (Elements at Crossing Healthcare) at 420 East Central Avenue. Founded in 1970 and operating continuously since July 1972 (rebranded from Community Health Improvement Center to Crossing Healthcare in 2016), the organization serves over 16,000 patients annually across Macon County and surrounding communities through more than 25 providers. The service suite spans Adult Medicine, Pediatrics (Crossing Kids), Women's Health, Psychiatry, Behavioral Health, Care Management, Convenient Care (walk-in), Laboratory & Radiology, and outpatient Substance Use Disorder treatment under Crossing Recovery Services, with additional community programs including the Prescription Produce Program, HealthySteps for ages 0-5, Narcan Training, Transitional Housing (64 beds), Pregnant & Parenting Program, and an Alumni Program. The supporting technology stack is a standard Electronic Medical Record (EMR) system used across the integrated service lines; on-site diagnostics are delivered through partnerships with Decatur Memorial Hospital (digital X-ray) and LabCorp (blood work and STD/pregnancy testing), and women's health services are delivered in partnership with SIU Medicine's Department of Obstetrics and Gynecology.

The revenue model blends three streams: (1) fee-for-service healthcare revenue billed to patients across employer health plans, Medicaid, Medicare, and self-pay; (2) federal HHS Health Center Program funding tied to its FQHC designation, which also confers Federal PHS deemed status including medical malpractice coverage; and (3) a sliding-fee discount program for uninsured patients offering 25% to 100% off regular fees based on household income and family size. The go-to-market is community-led and direct: walk-in convenient care, a phone-based scheduling center at (217) 877-9117, community events (Ready, Set, School back-to-school physicals), and partnerships with United Way, Kroger, and University of Illinois Extension for the Prescription Produce Program. Distribution is hyper-local — two Decatur addresses plus on-campus partners (Familia Dental satellite clinic) — with no geographic expansion signals beyond Macon County. Recent strategic momentum includes the June 2025 launch of Crossing Kids, multiple HRSA 2025 quality/HIT awards, and Julie M. Brilley's formal appointment as CEO in February 2026 following her tenure as COO and Interim CEO.

Name

Crossing Healthcare

Legal name

Crossing Healthcare

Website

https://crossinghealthcare.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

1–10 employees

Short description

Crossing Healthcare is a non-profit Federally Qualified Health Center in Decatur, Illinois, serving 16,000+ patients annually on a 17-acre campus with 25+ providers across primary care, pediatrics, women's health, behavioral health, and substance use disorder treatment.

Ownership category

akta.pro rank

Product category

Community Healthcare Services (Federally Qualified Health Center)

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Community health center
• Federally qualified health center
• Primary care services
• Behavioral health treatment
• Substance use disorder treatment

Headquarters

HQ city

Decatur

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Service Revenue: Crossing Healthcare generates revenue through providing comprehensive healthcare services billed to patients with insurance (including employer health plans, Medicaid, Medicare) and self-pay patients. As an FQHC, they receive federal funding to serve the medically underserved.
2. Sliding Fee Program: For uninsured patients, Crossing Healthcare offers a sliding fee program based on household income and family size, allowing patients to receive care at reduced rates (25% to 100% off regular fees).
3. Federal Health Center Program Funding: As a Federally Qualified Health Center, the organization receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Crossing Healthcare is a Federally Qualified Health Center (FQHC) providing comprehensive integrated healthcare services across a 17-acre campus in Decatur, Illinois. Its offerings span adult medicine, pediatrics (Crossing Kids), women's health, behavioral health, psychiatry, care management, walk-in convenient care, laboratory and radiology, and outpatient substance use disorder treatment (Crossing Recovery Services). The organization also runs community support programs including the Prescription Produce Program, HealthySteps pediatric support, Narcan training, transitional housing, pregnant and parenting program, alumni program, and a sliding fee financial assistance program for uninsured patients.

Product overview

Crossing Healthcare is a Federally Qualified Health Center (FQHC) operating as a single unified healthcare facility offering integrated primary and specialty care services. The organization provides a comprehensive suite of medical services organized around its main clinic and specialty programs including Adult Medicine, Crossing Kids (pediatrics), Women's Health, Psychiatry, Behavioral Health, Care Management, Convenient Care (walk-in clinic), Laboratory & Radiology, and Crossing Recovery Services (substance use disorder treatment). Additional community support programs include the Prescription Produce Program, HealthySteps, Narcan Training, Transitional Housing, Pregnant & Parenting Program, Alumni Program, and Financial Assistance. The 17-acre campus in Decatur, Illinois serves Macon County and surrounding communities, accepting all insurances including employer health plans, Medicaid, and Medicare.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Medicine Primary healthcare services for men and women of all ages including annual physicals, immunizations, and treatment for acute and chronic conditions such as diabetes, high blood pressure, arthritis, obesity, asthma, heart disease, and men's and women's health services.
• Crossing Kids (Pediatrics) Pediatric care program for children of all ages offering well care, acute health problems treatment, chronic health conditions support, immunizations, HealthySteps program for ages 0-5, mental and behavioral health support, and Macon County's only pediatric walk-in clinic.
• Women's Health Comprehensive OB-GYN services provided in partnership with SIU Medicine, including annual wellness exams, breast exams, pap smears, pregnancy care, reproductive health, birth control, and menopause care.
• Psychiatry Diagnosis, treatment, and prevention of mental, emotional, and behavioral disorders, available to established patients of Crossing Healthcare's primary care providers.
• Behavioral Health Short-term, brief therapy services for adults and children offering mental health assessment, treatment planning, and counseling for anxiety, depressive disorders, trauma histories, and family challenges.
• Care Management Services Chronic disease management and prevention services helping patients manage conditions such as prediabetes, diabetes, high blood pressure, and high cholesterol through partnership with medical teams, resource support, education, and medication assistance.
• Convenient Care (Walk-in Clinic) Walk-in medical clinic offering treatment for minor medical issues, illnesses, injuries, and diagnostic services including lab testing and X-rays. Includes Crossing Kids pediatric walk-in clinic for children.
• Laboratory & Radiology On-site diagnostic services including blood work (cholesterol, nutrient profile, blood counts), STD testing (HIV, Hep C, Syphilis, Gonorrhea, Chlamydia, and more), pregnancy testing, and digital X-ray services through partnerships with Decatur Memorial Hospital and LabCorp.
• Crossing Recovery Services (Outpatient Substance Use Disorder Treatment) Outpatient substance use disorder treatment program offering Recovery Living (transitional housing with 64 beds), Medication-Assisted Recovery (MAR) using Suboxone and Vivitrol, behavioral health counseling, treatment groups, peer support groups (NA, AA), alumni program, and employer support services.
• Prescription Produce Program Community garden program providing fresh, seasonal produce to patients facing health challenges such as prediabetes, diabetes, elevated BMI, substance use disorders, or food insecurity. Free produce bags are distributed to qualifying patients on Fridays from June to September.
• Narcan Training Workplace training program educating employees and volunteers on recognizing opioid overdose signs, Narcan nasal spray usage, and administration. Free Narcan nasal spray provided to participants.
• Transitional Housing (Transitions) Recovery Living transitional housing providing 64 beds for individuals in substance use recovery, including 16 apartments for the Pregnant and Parenting Program and 3 units for Recovery Living residents. Features dormitory-style living with separate male and female wings.
• Pregnant & Parenting Program Specialized support program for pregnant women and mothers with children up to five years old in substance use recovery, providing safe housing, prenatal care, OBGYN services, doula services, lactation consultation, parenting education, childcare, and family-centered treatment.
• Alumni Program Recovery community connection program for individuals who have completed addiction treatment, offering private Facebook groups, monthly sober events, recovery meeting information, community resources (housing, food, employment, legal aid), and peer recovery support.
• Financial Assistance / Sliding Fee Program Affordability program for uninsured patients offering sliding scale fees based on household income and family size, potentially providing 25% to 100% discount on regular fees.

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Twelve partnerships are on record, tiered minor and core.

• United WayminorStrategic or Co-development PartnerCommunity partner supporting the Prescription Produce Program at Crossing Healthcare Garden. Provides fresh produce to patients facing health challenges including food insecurity.
• KrogerminorStrategic or Co-development PartnerCommunity partner supporting the Prescription Produce Program. Donations help fund produce bags provided free to qualifying participants.
• Buds-N-BloomsminorStrategic or Co-development PartnerCommunity partner for the Prescription Produce Program supporting garden operations.
• Good Samaritan InnminorStrategic or Co-development PartnerCommunity partner supporting the Prescription Produce Program and food security initiatives.
• Northeast Community FundminorStrategic or Co-development PartnerCommunity partner supporting the Prescription Produce Program.
• University of Illinois ExtensionminorStrategic or Co-development PartnerPartner providing support for the Prescription Produce Program through Master Gardeners.
• Master GardenersminorStrategic or Co-development PartnerVolunteer program supporting the Crossing Healthcare Garden through expertise and labor.
• McGrath FarmsminorStrategic or Co-development PartnerFarm partner supplying produce for the Prescription Produce Program.
• SIU Medicine Department of Obstetrics and GynecologycoreTechnology or IntegrationPartnership with Southern Illinois University School of Medicine to offer the latest advancements in women's health services including prenatal care, OBGYN services, and specialized treatment.
• Decatur Memorial HospitalcoreTechnology or IntegrationPartnership for on-site digital x-ray services for adults and children at Crossing Healthcare.
• LabCorpcoreTechnology or IntegrationLaboratory services partner providing blood work, STD testing, pregnancy testing, and other diagnostic services.
• Familia DentalcoreChannel Partner/ Reseller/ DistributorDental services partner with a satellite clinic on Crossing Healthcare's campus, expanding access to essential dental care for patients.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Howard Brown Health: Chicago-based FQHC with strong behavioral health, primary care, and community health programming — directly comparable as an FQHC with integrated behavioral health and value-based care orientation.
• SIHF Healthcare: Southern Illinois Healthcare Foundation FQHC network providing primary care, behavioral health, and substance use treatment across rural Illinois — directly comparable in FQHC funding model and medically underserved focus.
• Promise Healthcare: Federally Qualified Health Center based in Champaign, IL serving medically underserved populations with primary care, behavioral health, and pharmacy services — direct FQHC peer in the same Illinois market.
• Lawndale Christian Health Center: Chicago-based FQHC offering comprehensive primary care, behavioral health, and community programs on an integrated campus with sliding fee — directly comparable in mission, FQHC model, and integrated care delivery.
• Chestnut Health Systems: Illinois-based nonprofit providing integrated primary care, behavioral health, and substance use disorder treatment across multiple sites — directly comparable to Crossing Healthcare's integrated model in Illinois.
• Erie Family Health Centers: Large Chicago-area FQHC providing primary care, behavioral health, prenatal care, and substance use treatment to underserved populations — directly comparable in scope, FQHC funding model, and integrated care delivery.
• Heartland Health Services: Federally Qualified Health Center in Peoria, IL providing primary care, behavioral health, and pharmacy services to underserved populations — direct FQHC peer with similar service mix and target population.
• Community Health Centers of Southern Illinois: Regional FQHC network in southern Illinois offering primary care, behavioral health, and substance use disorder treatment with a sliding fee program — directly comparable community health center model.

Broad incumbents

• Oak Street Health (CVS Health): Value-based primary care provider focused on Medicare beneficiaries with integrated behavioral health and social support — comparable in primary care + behavioral health integration, value-based orientation, and community outreach, but operates at national scale under for-profit ownership.

Emerging players

• Hazelden Betty Ford Foundation: National nonprofit specializing in substance use disorder treatment and recovery services including residential and outpatient care — comparable in Crossing Recovery Services' integrated SUD treatment, recovery living, and alumni programming.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/crossinghealthcare
• LinkedInlinkedin.com/company/crossing-healthcare

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crossing Healthcare