Lifeview Residential Care

What Lifeview Residential Care does

Lifeview Residential Care is a privately-held, Victorian-based residential aged care provider operating four homes in Melbourne's south-eastern suburbs — Argyle Court (Chelsea), Emerald Glades (Emerald), The Willows (Wheelers Hill), and Willow Wood (Cranbourne) — with a combined capacity of 284 beds and two additional homes in development (Brighton East and Marigold Prahran). Founded in 2011 and headquartered in Carnegie, the company delivers government-funded residential aged care including dementia care, palliative care, and respite stays, structured around a Home2Home relationship-based care model and the L.I.F.E. Principles (Laugh, Integrity, Focus, Engage) cultural framework.

The core service offering is augmented by an extensive lifestyle program portfolio spanning Magic Moments (personalised daily surprises), Chef's Table quarterly fine-dining, the seven-day Horizon Happenings calendar including Positive Ageing Celebration and Globetrotting, the award-winning Planting with a Purpose and Re-Cycle programs, and That's Lifeview podcast. Technology infrastructure consists of electronic medication management systems and Tell Touch digital feedback kiosks; no proprietary technology platform or AI capability is disclosed. Differentiators include a pet-friendly policy (residents can bring pets), Rainbow Tick accreditation as the first private Australian provider to achieve it, and a network of community partnerships anchored by a Foundation Partner role with the Victorian Pride Centre.

Commercially, Lifeview operates under the standard Australian aged care funding regime: Basic Daily Care Fee (Department of Health-prescribed), Means-Tested Care Fee (Centrelink-assessed), RAD/DAP accommodation payments, and Additional Services Fees for premium amenities. The organisation has no disclosed external investors, parent entity, or public listing. GTM is community-led via My Aged Care assessments, family referrals, Google Reviews, and an active social media/podcast presence. Total disclosed headcount is 251-500 staff.

Name

Lifeview Residential Care

Legal name

Lifeview Corporate Lifeview Pty Ltd

Website

https://lifeview.com.au

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

251–500 employees

Short description

Lifeview Residential Care is a private Victorian aged care provider operating four homes in Melbourne's south-eastern suburbs (Chelsea, Emerald, Wheelers Hill, Cranbourne) with 284 beds, delivering government-funded residential, dementia, and respite care to older Australians.

Ownership category

akta.pro rank

Product category

Residential Aged Care

NAICS

Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC)

akta.pro secondary industries

Small Residential Care Homes (RCFE/Board & Care) (HLADABAF), Live-In Respite Care (Multi-Day) (HSABAGAC)

Keywords

• Residential aged care
• Dementia care services
• Palliative care
• Respite care
• Assisted living elderly

Headquarters

HQ city

Carnegie

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Residential Aged Care Fees: Government-regulated daily care fees including Basic Daily Care Fee (set by Federal Government), Means-Tested Care Fee (based on assets and income assessed by Centrelink), and Additional Services Fee for premium amenities and lifestyle programs
2. Accommodation Payments: Refundable Accommodation Deposits (RAD) as lump-sum interest-free loans, Daily Accommodation Payments (DAP) as periodic rental-type payments, or combination of both. Also includes Refundable Accommodation Contribution (RAC) and Daily Accommodation Contribution (DAC) for partially supported residents
3. Respite Care: Short-term respite stays charged at same daily care fee as permanent residents plus respite resident fee and $25 setup fee for medication system entry

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Lifeview Residential Care operates four residential aged care homes in Melbourne's south-eastern suburbs (Argyle Court in Chelsea, Emerald Glades in Emerald, The Willows in Wheelers Hill, and Willow Wood in Cranbourne), delivering 24/7 nursing care, dementia care, palliative care, allied health services, and respite care for older Australians. The 284-bed service is structured around the proprietary Home2Home relationship-based care model and L.I.F.E. Principles culture framework, supplemented by an integrated lifestyle and wellbeing program including Magic Moments personalised surprises, Chef's Table fine-dining, pet-friendly accommodation, and community engagement initiatives.

Product overview

Lifeview Residential Care is a single-operator residential aged care provider operating four homes in Melbourne's south-eastern suburbs (Argyle Court, Emerald Glades, The Willows, and Willow Wood) with 284 total beds. The offering is a unified residential care service built around the Home2Home relationship-based model and the L.I.F.E. Principles (Laugh, Integrity, Focus, Engage). The core product is residential aged care, supplemented by an integrated suite of award-winning lifestyle programs including the Magic Moments personalised surprise program, Chef's Table fine-dining experiences, the Horizon Happenings lifestyle calendar (encompassing Positive Ageing Celebration/PAC, Globetrotting cultural program, Planting with a Purpose, Re-Cycle, and Reilly Art Prize), plus the That's Lifeview podcast and pet-friendly policies. The programs collectively deliver person-centred care with an emphasis on resident autonomy, community engagement, and active ageing.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Aged Care Services Long-term residential aged care delivered across four purpose-built homes in Melbourne's south-eastern suburbs — Argyle Court (Chelsea), Emerald Glades (Emerald), The Willows (Wheelers Hill), and Willow Wood (Cranbourne) — with a total of 284 beds. Services include 24/7 nursing care, dementia care, palliative care, allied health, pharmacy services, and lifestyle programming for older Australians. Built around the Home2Home relationship-based care model and L.I.F.E. Principles (Laugh, Integrity, Focus, Engage) culture framework.
• Respite Care Short-term respite residential aged care stays for older Australians, providing temporary relief for family caregivers and post-hospital recovery support. Charged at the same daily care fee as permanent residents plus a $25 setup fee for electronic medication management system entry on first admission. Payable in advance.
• Magic Moments Program A personalised surprise program delivering customised experiences to residents daily, focused on individual preferences and creating meaningful moments as part of the broader Horizon Happenings lifestyle offering.
• Horizon Happenings Lifestyle Program Award-winning lifestyle and social support program operating seven days a week across all four Lifeview homes, encompassing cultural activities (Globetrotting), Positive Ageing Celebration events, intergenerational programs, and community initiatives.

Quantifiable outcome

• Exceeded expectations at inaugural Twilight Market event in Cranbourne community
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered core, flagship and minor.

• ARIIA (Aged Care Research and Industry Innovation Australia)coreStrategic or Co-development Partner · 1 August 2025Lifeview was among 14 providers selected to participate in ARIIA flagship projects. Lifeview Willow Wood in Cranbourne joins seven other sites in research initiatives to advance aged care practice.
• Dementia AustraliacoreStrategic or Co-development Partner · 1 August 2023Lifeview collaborates with Dementia Australia and VPC to launch Memory Lane Café at the Victorian Pride Centre, providing a safe and innovative program for people with dementia and their carers within the LGBTQIA+ community.
• Victorian Pride Centre (VPC)flagshipStrategic or Co-development Partner · 1 October 2019Lifeview is a Foundation Partner of the Victorian Pride Centre, supporting its establishment in 2019 and continuing partnership renewal. Lifeview supports the +55 social club for LGBTQIA+ people aged 55+, hosts Memory Lane Café for people with dementia, and collaborates on events including Pokey's Disco Tribute Night. VPC is Australia's first purpose-built LGBTIQA+ community hub.
• Companion Animal Network Australia (CANA)coreStrategic or Co-development PartnerLifeview partners with CANA to encourage all aged care providers to adopt pet-friendly policies so more people entering aged care can maintain connections with their pets. This addresses the fact that only about 18% of Australian aged care homes allow pets.
• AusmedminorOthersLifeview accepts Ausmed Passport for staff education and training recognition, allowing staff to use their Ausmed credentials across Lifeview locations.
• Emerald Secondary CollegecoreOthersEducational partnership through Reilly Art Prize program where Year 11 art students visit Lifeview Emerald Glades to create portraits of residents, building intergenerational connections.
• Lauraine Diggins Fine ArtminorOthersArt dealer and collector Michael Blanche serves as judge for the Reilly Art Prize competition.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Regional players

• ACH Group: South Australian not-for-profit aged care provider offering residential care, retirement living, and home care. Comparable service mix and not-for-profit structure, but primarily serves a different geography (South Australia vs Lifeview's Victoria focus).

Broad incumbents

• Aveo Group: ASX-listed operator of retirement living communities and residential aged care across Australia. Overlaps with Lifeview in residential care delivery but sits primarily in independent living/retirement, making it a broader portfolio peer.
• Bupa Aged Care: Global health insurer with a large Australian residential aged care footprint (Bupa Aged Care). Overlaps with Lifeview on core service but operates at much greater scale as part of a broader health insurance and care portfolio.

Direct peers

• Opal HealthCare: One of Australia's largest residential aged care operators with 80+ homes. Directly comparable in core service offering (residential aged care, dementia, respite), with national scale that benchmarks against Lifeview's sub-scale operations.
• Regis Healthcare: ASX-listed residential aged care provider operating ~70 homes nationally. Comparable service mix (residential care, dementia, respite) with similar government fee exposure; serves as a scaled benchmark for Lifeview's economics.
• BlueCross: Victorian not-for-profit residential aged care operator with multiple homes across metropolitan Melbourne, including premium lifestyle-led offerings. Highly comparable to Lifeview in scale, geography, premium positioning, and lifestyle-program emphasis.
• Estia Health: One of Australia's largest residential aged care providers with homes across multiple states. Directly comparable operating model (per-bed RAD/DAP revenue, government-regulated fees) but at materially larger scale than Lifeview.
• Bolton Clarke: Major Australian not-for-profit aged care provider formed via the merger of RSL Care and Bolton Clarke, incorporating Japara. Operates residential aged care homes across Victoria and other states, directly comparable in service model.
• Arcare: Family-owned residential aged care provider with multiple Victorian homes offering premium suites and lifestyle programs. Highly comparable in geographic focus (Victoria), scale, and premium positioning to Lifeview.
• Benetas: Victorian not-for-profit aged care provider operating residential homes and home care services in Melbourne and regional Victoria. Closely matches Lifeview's geographic concentration and not-for-profit governance model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@lifeview_au
• Facebookfacebook.com/LifeviewResidentialCare
• Instagraminstagram.com/lifeview_melbourne
• TikToktiktok.com/@lifeview_au
• Xx.com/lifeview1

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lifeview Residential Care