Surfnet
Surfnet is a privately held B2B services company that helps startups and growth-stage firms scale engineering capacity through staff augmentation, custom AI agent deployment, and bespoke software development. It serves e-commerce, real estate, education, transport, and SaaS clients across the Middle East, USA, and Australia.
- Company typePrivate
- Founded2024
- HeadquartersDover, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Surfnet does
Surfnet (legally SURFNET TECHNOLOGIES, LLC; also operating as Surfnet AI) is a privately held, bootstrapped B2B services company headquartered in Dover, Delaware, that helps startups and growth-stage companies accelerate product development and operations through three integrated service lines: Staff Augmentation (on-demand software developers, AI engineers, and product specialists integrated into client workflows), AI Integrations & Automation (custom AI agent design and deployment built on a model-agnostic stack across OpenAI, Anthropic Claude, xAI Grok, Google Gemini, Deepseek, Meta AI, AWS Bedrock, Nvidia AI, Mistral, and Kimi), and Custom Software Development (scalable web platforms, SaaS products, APIs, and enterprise applications). Its productized agent modules include AI Customer Support Agents (with a documented 60% workload reduction), After-Hours Call Agents, AI Property Agents, AI Educational Counsellors, Lost & Found agents, and Taxi Booking agents, applied across e-commerce, real estate, education, transport and logistics, fintech, and SaaS clients including Trak Racer, Tools.com, Autoglass Warehouse, Fairway Properties, and I Learn d Tutors.
The company operates a consultative, sales-led go-to-market anchored on a 'Schedule a Discovery Call' CTA and a four-phase engagement process (Discovery, Planning, Development, Scale & Support). Pricing is not publicly disclosed and is determined per project or per staffed resource, with revenue derived from professional-services fees for staff augmentation (hourly or project-based), implementation fees for AI agent design and integration, and one-time project fees for custom software builds. With 1-10 employees and no external funding reported, Surfnet positions itself as an execution-focused boutique supporting clients across the Middle East, USA, and Australia.
Surfnet firmographics
Firmographics- Name
- Surfnet
- Legal name
- SURFNET TECHNOLOGIES, LLC
- Website
- https://surfnet.ai
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Surfnet is a privately held B2B services company that helps startups and growth-stage firms scale engineering capacity through staff augmentation, custom AI agent deployment, and bespoke software development. It serves e-commerce, real estate, education, transport, and SaaS clients across the Middle East, USA, and Australia.
- Ownership category
- akta.pro rank
Surfnet industry classification
Industry- Product category
- AI Software Development Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
- akta.pro secondary industries
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)
Keywords
Where Surfnet is headquartered
LocationHeadquarters
- HQ city
- Dover
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Surfnet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Staff Augmentation: Staff augmentation services providing on-demand software developers, AI engineers, and product specialists to supplement client teams. Revenue generated through hourly or project-based consulting fees for skilled technical personnel.
- AI Agent Development & Integration: Design, development, and deployment of custom AI agents for customer service, lead qualification, lost & found recovery, and taxi booking. Implementation fees for building and integrating AI solutions into client systems.
- Custom Software Development: End-to-end custom software development including scalable web platforms, SaaS products, APIs, and enterprise applications. Project-based revenue from design through deployment.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Surfnet product offering
Product offeringCore offering
Surfnet AI provides three core service lines for startups and enterprises: (1) Staff Augmentation supplying on-demand software developers, AI engineers, and product specialists integrated into client workflows; (2) AI Integrations & Automation designing and deploying custom AI agents trained on client data for customer support, lead qualification, and operational workflows; and (3) Custom Software Development delivering scalable web platforms, SaaS products, APIs, and enterprise applications. Engagements follow a four-step process: Discovery, Planning, Development, and Scale & Support.
Product overview
Surfnet is a B2B services company offering three integrated service lines: Staff Augmentation (on-demand access to skilled developers, AI engineers, and IT specialists), AI Integrations & Automation (custom AI agent design and deployment), and Custom Software Development (end-to-end build of web platforms, SaaS products, and enterprise applications). These services are delivered through a structured engagement process (Discovery, Planning, Development, Scale & Support) and are exemplified by various AI agent products including Customer Support Agents, Property Agents, Educational Counsellors, and Transport Operations Agents (Lost & Found, Taxi Booking), plus dedicated embedded engineering teams.
Differentiator
Problem solved
Functional benefit
Products and services
- Staff Augmentation
Quantifiable outcome
- Reduced support workload by 60% using AI-powered workflows for AI/Support case study
Companies that use Surfnet
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
Surfnet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability8 records
Feature4 records
Surfnet partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core.
- OpenAIcoreIntegration partnership for leveraging OpenAI's LLM capabilities (GPT models) in Surfnet's custom AI agent development for customer service automation and conversational interfaces.
- Anthropic (Claude)coreIntegration partnership for using Claude AI models in custom AI agent implementations for client solutions.
- xAI (Grok)coreIntegration partnership for incorporating Grok AI capabilities into Surfnet's AI agent solutions.
- Google (Gemini)coreIntegration partnership for leveraging Google Gemini models in AI agent development.
- DeepseekcoreIntegration partnership for incorporating Deepseek AI models into custom AI solutions.
- Meta AIcoreIntegration partnership for using Meta AI capabilities in AI agent implementations.
- Amazon BedrockcoreIntegration partnership for building AI solutions on AWS Bedrock platform for enterprise-grade deployments.
- Nvidia AIcoreIntegration partnership for leveraging Nvidia AI infrastructure and capabilities in AI agent development.
- React / Next.jscoreDevelopment stack partnership using React and Next.js for building scalable web platforms and SaaS applications.
- AWScoreCloud infrastructure partnership for deploying scalable applications and AI solutions on Amazon Web Services.
- AzurecoreCloud infrastructure partnership for deploying applications and AI solutions on Microsoft Azure.
- Google CloudcoreCloud infrastructure partnership for deploying applications and AI solutions on Google Cloud Platform.
- FastAPIcoreDevelopment framework partnership using FastAPI for building high-performance APIs and backend services.
- SupabasecoreDatabase and backend partnership using Supabase for scalable database solutions and real-time features.
- PostgreSQLcoreDatabase technology partnership using PostgreSQL for relational data management in enterprise applications.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
Surfnet competitors and assessment
Company assessmentDirect peers
- Suffescom Solutions: AI app and chatbot development agency offering custom AI agent solutions and software development services. Comparable in service mix (custom AI + software dev) and SMB customer segment.
- Openxcell: AI and software development agency with dedicated AI services practice including chatbot and LLM-powered agent development. Similar service-line structure and consulting-led sales motion.
- Markovate: AI development agency offering custom AI agent and LLM integration services to SMB and mid-market clients. Closely comparable in delivery model, target buyer, and reliance on third-party model providers.
- Master of Code Global: Conversational AI and chatbot development agency with deep focus on customer service automation and multi-LLM integrations. Directly comparable in product category (custom AI agents) and customer use cases (customer support, lead qualification).
- LeewayHertz: AI development services firm delivering custom AI/ML solutions including LLM-powered agents and automation for enterprises. Comparable service-line breadth (staff augmentation + custom AI development) and target customer profile.
- SoluLab: AI and software development agency providing custom AI agent development, generative AI integration, and dedicated engineering teams. Closely mirrors Surfnet's three revenue streams and SMB/mid-market focus.
Broad incumbents
- Accenture: Global consulting firm with a large AI/automation practice delivering enterprise AI agent implementations. Competes for the upper end of Surfnet's addressable market where enterprise buyers prefer large-vendor delivery.
Emerging players
- Botpress: Conversational AI platform enabling businesses to build and deploy AI agents without code. Competes with Surfnet for the same AI customer service agent budget by enabling in-house builds.
- Tidio: SaaS customer service platform with built-in AI agent (Lyro) for SMB e-commerce. Competes for the same AI-powered customer service automation budget with a packaged product alternative to custom builds.
- Voiceflow: No-code platform for building AI agents and chatbots, used by SMB and mid-market teams to self-serve customer support automation. Represents the platform-based alternative to Surfnet's custom-build services — a key competitive threat.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Surfnet social profiles
Digital presenceSurfnet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Surfnet leadership team
Management profileNumber of profiles
Surfnet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Surfnet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Surfnet
What does Surfnet do?
Surfnet AI provides three core service lines for startups and enterprises: (1) Staff Augmentation supplying on-demand software developers, AI engineers, and product specialists integrated into client workflows; (2) AI Integrations & Automation designing and deploying custom AI agents trained on client data for customer support, lead qualification, and operational workflows; and (3) Custom Software Development delivering scalable web platforms, SaaS products, APIs, and enterprise applications. Engagements follow a four-step process: Discovery, Planning, Development, and Scale & Support.
Is Surfnet a public or private company?
Surfnet is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Surfnet founded?
Surfnet was founded in 2024. It employs 1 to 10 people.
Where is Surfnet based?
Surfnet is headquartered in Dover, United States, in the North America region.
How does Surfnet make money?
Three revenue lines are on record. Staff Augmentation is the primary driver. The others are AI Agent Development & Integration and custom Software Development.
Who are Surfnet's main competitors?
Direct peers on record are Suffescom Solutions, Openxcell, Markovate, Master of Code Global, LeewayHertz and SoluLab. Accenture is listed as a broad incumbent. Emerging players are Botpress, Tidio and Voiceflow.
Does Surfnet have an API?
No public API is recorded for Surfnet.
What industry is Surfnet in?
Surfnet's product category is AI Software Development Services. Its primary akta.pro industry code is HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI), with a secondary code of HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent). Its NAICS code is 541511 and its SIC code is 7373.