Arthur Majordome

What Arthur Majordome does

Arthur Majordome, doing business as Arthur Butler, is a private luxury concierge and lifestyle management firm founded in 2019 and headquartered in Montreal, Canada. The company serves an invitation-only membership of ultra-high-net-worth founders, executives, investors, and families through a three-tier annual subscription model — Arthur's Circle, Signature, and Elite — with the Elite tier strictly capped and the Circle tier subject to a waiting list. Services span bespoke travel, fine dining reservations, private events, large-scale multi-destination orchestration, life transitions including international relocations, and (at the Elite tier) private aviation coordination, off-market villa and yacht access, and investment migration advisory.

The firm operates from four regional hubs (Montreal, Toronto, Miami, and New York) under the leadership of Founder and CEO William Gingras, with regional Directors Magali Auger (Montreal) and Florence Milazzo (Miami). Service delivery rests on a credentialed team that includes Les Clefs d'Or-certified concierges, an ITHQ-trained F&B specialist, and senior advisors with luxury hospitality and aviation backgrounds. The technology layer is described as a request tracking and coordination system that combines operational tooling with human expertise; no proprietary AI, public API, or SDK is disclosed.

Arthur Butler generates revenue through recurring annual membership fees across its three tiers. Go-to-market is exclusively sales-led and relationship-driven: prospective members apply through the website, undergo due diligence, and are onboarded by a Senior Concierge. The firm's competitive position is anchored by direct partner-agent relationships with 25+ premier luxury hospitality groups (Aman, Four Seasons Preferred Partner, Peninsula, Rosewood, Mandarin Oriental Fan Club, Belmond Bellini Club, Oetker Collection, Dorchester, Raffles, Marriott STARS, Hilton Impresario, Hyatt Prive, Accor Preferred by Hera, Relais & Chateaux, and others) and an exclusive partnership with Nukutepipi in French Polynesia. The company is privately held and founder-owned, with no disclosed external funding, institutional investors, or parent company.

Name

Arthur Majordome

Legal name

Arthur Marjordome

Website

https://arthurmajordome.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Arthur Majordome (d/b/a Arthur Butler) is an invitation-only luxury concierge firm operating from Montreal, Toronto, Miami, and New York, serving ultra-high-net-worth founders, executives, investors, and families through a three-tier annual membership model anchored by 25+ premier hotel partnerships.

Ownership category

akta.pro rank

Product category

Luxury Concierge and Lifestyle Management Services

NAICS

All Other Travel Arrangement and Reservation Services (561599), Tour Operators (561520)

akta.pro primary industry

Luxury Hospitality & VIP Hosting (Tables, Bottle Service, Concierge Hosts) (HSACAMAH)

akta.pro secondary industries

Luxury & VIP Destination Services (Concierge/Chauffeur) (THAKAEAG), Luxury & High-End Incentives (Private Jets, Yachts, Ultra-Luxury Stays) (THAHADAK)

Keywords

• Luxury concierge services
• Lifestyle management
• Private membership club
• Travel advisory services
• VIP hospitality access

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Annual Membership Fees: The company generates revenue through annual membership dues across three tiers: Arthur's Circle (entry-level curated access), Signature Membership (delegated lifestyle coordination), and Elite Membership (private operational infrastructure). Membership includes structured benefits such as travel planning, priority access to luxury hospitality brands, and exclusive events.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Arthur Majordome (doing business as Arthur Butler) is a private access firm that delivers bespoke luxury concierge and lifestyle management services to a selective global clientele through an annual membership model. The company arranges elite travel, reservations, private events, and rare experiences by leveraging a discreet international network of luxury hospitality partners, certified Les Clefs d'Or concierges, and concierge technology for request tracking.

Product overview

Arthur Majordome operates as a private access firm offering a tiered membership model with three levels: Arthur's Circle (entry), Signature Membership (mid-tier), and Elite Membership (premium). The company provides luxury concierge and lifestyle management services including exceptional journeys, seamless continuity, large-scale orchestration, private access, and life transitions. Members receive access to a global network of luxury hotels, fine dining experiences, private events, and exclusive experiences worldwide. The service combines human expertise with concierge technologies for efficient coordination and tracking of member requests.

Differentiator

Problem solved

Functional benefit

Products and services

• Arthur's Circle Membership Entry-level annual membership tier providing structured access to Arthur's global ecosystem, strategic travel planning for up to four annual travel cycles, priority recognition across leading luxury hospitality brands, an annual lifestyle strategy session, and invitation-only member gatherings. Limited per city with potential waiting list; 24-hour response time.
• Signature Membership Mid-tier annual membership for members who prefer to fully delegate travel and lifestyle planning. Includes a dedicated relationship lead overseeing travel planning and itineraries, priority 6-hour response with full trip coordination, priority access during high-demand periods, quarterly planning sessions, and all Arthur's Circle benefits.
• Elite Membership Top-tier annual membership reserved for members requiring dedicated operational support across travel, residences, and time-sensitive matters. Includes direct access to senior team with one-hour response, multi-country travel and residence coordination including private aviation and off-market villas or yachts, ultra-priority access during peak demand periods and major global events, and coordination with personal assistants, household staff, security teams, and investment migration advisory. Strictly capped membership; includes all Signature Membership benefits.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

24 partnerships are on record, tiered core and flagship.

• AmancoreStrategic or Co-development PartnerGlobal hotel partnership providing Arthur Butler members with priority access, VIP recognition, and exclusive privileges beyond standard channels. Aman is known for ultra-luxury resort properties worldwide.
• Oetker CollectioncoreStrategic or Co-development PartnerGlobal hotel partnership offering Arthur Butler members privileged access to the collection's prestigious properties including legendary establishments like Le Bristol Paris.
• The Peninsula HotelscoreStrategic or Co-development PartnerStrategic partnership with Hong Kong-based luxury hotel group providing Arthur Butler members with priority recognition and exclusive privileges across Peninsula properties globally.
• Dorchester CollectioncoreStrategic or Co-development PartnerGlobal partnership with Dorchester Collection offering Arthur Butler members access to iconic luxury properties including The Dorchester, Plaza Athenee, and Hotel Bel-Air.
• Rosewood Hotels & ResortscoreStrategic or Co-development PartnerStrategic partnership with Rosewood providing Arthur Butler members with priority access and VIP recognition across Rosewood's global portfolio of luxury properties.
• Four SeasonscoreStrategic or Co-development PartnerFour Seasons Preferred Partner status giving Arthur Butler members enhanced recognition, priority reservations, and exclusive privileges at Four Seasons properties worldwide.
• Mandarin OrientalcoreStrategic or Co-development PartnerMandarin Oriental Fan Club partnership providing Arthur Butler members with privileged access and VIP treatment at Mandarin Oriental's luxury hotel properties.
• RafflescoreStrategic or Co-development PartnerPartnership with Raffles Hotels & Resorts offering Arthur Butler members exclusive access to iconic Raffles properties including the original Raffles Hotel Singapore.
• BelmondcoreStrategic or Co-development PartnerBelmond Bellini Club partnership providing Arthur Butler members with privileged access to Belmond's collection of iconic luxury hotels, trains, and river cruises.
• Auberge Resorts CollectioncoreStrategic or Co-development PartnerPartnership with Auberge Resorts Collection offering Arthur Butler members exclusive access to the collection's distinctive luxury hotels and resorts.
• Relais & ChateauxcoreStrategic or Co-development PartnerGlobal partnership with Relais & Chateaux association of independent luxury hotels and restaurants, providing Arthur Butler members access to unique culinary and hospitality experiences.
• JumeirahcoreStrategic or Co-development PartnerPartnership with Jumeirah Group providing Arthur Butler members VIP access to Jumeirah's luxury properties in the Middle East and beyond.
• Rocco Forte HotelscoreStrategic or Co-development PartnerPartnership with Rocco Forte Hotels offering Arthur Butler members privileged access to the family's collection of European luxury hotels.
• Shangri-La HotelscoreStrategic or Co-development PartnerPartnership with Shangri-La Hotels providing Arthur Butler members with priority access and exclusive privileges across the Asia-based luxury hotel group's global properties.
• KempinskicoreStrategic or Co-development PartnerPartnership with Kempinski Hotels offering Arthur Butler members access to Europe's oldest luxury hotel group's international properties.
• The LanghamcoreStrategic or Co-development PartnerCouture by Langham partnership providing Arthur Butler members with privileged access to The Langham's luxury hotel properties worldwide.
• Marriott International (STARS)coreChannel Partner/ Reseller/ DistributorMarriott STARS partnership providing Arthur Butler members with priority access, room upgrades, and exclusive privileges at Marriott's luxury portfolio including Ritz-Carlton, St. Regis, and Edition properties.
• Hilton (Impresario)coreChannel Partner/ Reseller/ DistributorImpresario by Hilton partnership providing Arthur Butler members with VIP access to Hilton's luxury portfolio including Waldorf Astoria, Conrad, and LXR properties.
• Conrad Hotels & ResortscoreStrategic or Co-development PartnerPartnership with Conrad Hotels offering Arthur Butler members access to Conrad's global collection of luxury hotels targeting sophisticated travelers.
• Hyatt (Prive)coreChannel Partner/ Reseller/ DistributorHyatt Prive partnership providing Arthur Butler members with privileged access and exclusive amenities at Hyatt's luxury properties including Park Hyatt, Grand Hyatt, and Andaz.
• Accor (Preferred by Hera)coreChannel Partner/ Reseller/ DistributorAccor Preferred by Hera partnership offering Arthur Butler members priority access to Accor's luxury portfolio including Fairmont, Sofitel, and Raffles.
• Design HotelscoreStrategic or Co-development PartnerPartnership with Design Hotels providing Arthur Butler members access to independently designed luxury hotels with distinctive character worldwide.
• The Guild (Viceroy)coreStrategic or Co-development PartnerThe Guild Viceroy partnership providing Arthur Butler members with privileged access to Viceroy's collection of luxury hotels and resorts.
• NukutepipiflagshipStrategic or Co-development PartnerExclusive partnership with Nukutepipi, French Polynesia's premier private island sanctuary. Arthur Butler is the exclusive partner granting members private access to this rare destination with flawless butler service for bespoke paradise escapes.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Velocity Black: Members-only digital-first luxury concierge serving UHNW and HNW clients with on-demand lifestyle, travel and experience requests, overlapping Arthur's founder/executive clientele.
• Traveller Made: Global network of luxury travel designers and DMC partners curating bespoke itineraries for HNW travelers; closely mirrors Arthur's Exceptional Journeys and private-access travel proposition.
• John Paul: Premium concierge and loyalty-services company (now part of Accor) serving UHNW and corporate clients with similar travel, dining and lifestyle management offerings and luxury hotel partner integrations.
• Quintessentially: The largest global luxury lifestyle and concierge membership club, serving UHNW clients with travel, events, dining and lifestyle services through a similar annual-membership model across dozens of countries.
• Ten Lifestyle Group: London-listed (AIM: TENS) technology-enabled luxury concierge and lifestyle management platform serving HNW/UHNW members and corporate clients with travel, dining and lifestyle requests, the closest publicly comparable peer.
• Pure Entertainment Group: Montreal-based luxury event, travel and concierge firm serving UHNW clients with bespoke experiences, overlapping Arthur's private events and life-transition offerings and competing in the same Canadian market.
• Knightsbridge Circle: Invitation-only London-based luxury concierge and lifestyle membership club serving UHNW individuals globally, with comparable annual subscription tiers and curated access to elite experiences.
• Lightfoot Travel: Bespoke luxury travel company offering tailor-made itineraries and private access experiences for HNW/UHNW travelers globally, with comparable curated-trip and concierge-style services.
• Andrew Harper Travel: Long-standing luxury travel advisory and concierge serving affluent travelers with bespoke itineraries, hotel partnerships and curated experiences — comparable in offering and customer profile.
• Brown + Hudson: London-based bespoke luxury travel company designing tailor-made journeys for ultra-affluent travelers, with comparable itinerary craftsmanship, privacy focus and partner-led access model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/arthurmajordome
• LinkedInlinkedin.com/company/arthurmajordome

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arthur Majordome