Professional Cleaning Services

What Professional Cleaning Services does

Professional Cleaning Services Pty Ltd is a family-owned commercial cleaning company founded in Brisbane in 1980 by John Williams and currently led by his son Zane Williams (Director since approximately 2015). The company exclusively serves commercial highrise office towers in the Brisbane CBD, deploying 300+ staff daily and reporting 200+ clients as of the most recent public disclosure. The service portfolio is anchored on core commercial cleaning and extended through 13 integrated sub-services including in-house window cleaning (with abseiling/working-at-heights credentials), hard floor maintenance, carpet and upholstery cleaning, hygiene services, general building maintenance, pressure cleaning, disaster recovery, waste management (delivering up to 83% landfill diversion), car park sweeping, washroom supplies, electrical testing and tagging, pest control and landscaping maintenance.

The underlying technology stack is operational rather than digital: green cleaning chemistry and reusable microfibre systems, BMU-based external window cleaning with 40+ years of combined crew experience, comprehensive recycling programmes, and compliance with AS/NZ ISO 9001:2000 (quality), AS/NZ 4801:2001 (OH&S) and AS/NZ ISO 14001:2004 (environmental) standards. The value proposition is positioned on sustainability credentials, exclusive highrise specialisation, in-house (rather than subcontracted) capabilities, and equipment stored within the CBD for rapid emergency response. Notably long-tenured anchor relationships include Waterfront Place (25 years), Central Plaza One (26 years), Central Plaza Two (24 years) and 120 Edward Street (12 years).

The business operates on a B2B recurring-contract revenue model, providing tailored quote-based multi-year service agreements directly to commercial property owners and managers (including CBRE, JLL, Colliers, Knight Frank, Savills, Cromwell, Charter Hall, QIC, ISPT, AECOM, UGL, Leighton Contractors, NAB and AAMI). Pricing is not publicly disclosed and is bespoke to each client. Distribution is direct enterprise field sales with no intermediated channel. Marketing is driven by the company website and referrals through the property management industry network, with no documented digital marketing infrastructure. The geographic footprint is single-city (Brisbane CBD, with incremental Fortitude Valley coverage); the company is privately held with no external investors or funding history disclosed.

Name

Professional Cleaning Services

Legal name

Professional Cleaning Services Pty Ltd

Website

https://professionalcleaningservices.com.au

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

Family-owned since 1980, Professional Cleaning Services exclusively cleans and maintains commercial highrise office towers in Brisbane CBD, deploying 300+ staff across 200+ clients and 14 integrated service lines.

Ownership category

akta.pro rank

Product category

Commercial Cleaning and Building Maintenance Services

NAICS

Janitorial Services (56172)

SIC

Sanitary Services (4950)

akta.pro primary industry

Move-In/Move-Out & Turnover Cleaning (Commercial) (BPABABAO)

akta.pro secondary industry

Post-Construction & Final Clean Services (BPABABAD)

Keywords

• Commercial cleaning services
• Office tower cleaning
• Building maintenance services
• Green cleaning solutions
• Waste management recycling

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Commercial Highrise Office Cleaning Contracts: Recurring service contracts for commercial highrise office towers in Brisbane CBD. Services tailored to client needs with ongoing daily/nightly cleaning services, dedicated on-site staff, and emergency response capabilities.
2. Additional Maintenance Services: Supplementary services including hard floor maintenance, window cleaning, carpet cleaning, pressure cleaning, waste management, landscaping, pest control, electrical testing, hygiene services, disaster recovery, and general building maintenance provided as add-ons to core cleaning contracts.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Professional Cleaning Services is a family-owned commercial cleaning company that delivers daily and nightly cleaning exclusively for commercial highrise office towers in the Brisbane CBD, supported by 13 specialised sub-services including hard floor maintenance, window cleaning, carpet and upholstery cleaning, hygiene services, general building maintenance, pressure cleaning, disaster recovery, waste management and recycling, car park sweeping, washroom supplies, electrical testing and tagging, pest control, and landscaping maintenance. The company deploys a dedicated on-site workforce of more than 300 staff using company-owned equipment stored within the CBD to enable rapid response and tailored solutions for each client.

Product overview

Professional Cleaning Services is a family-owned commercial cleaning company offering a comprehensive suite of property cleaning and maintenance services exclusively for highrise office towers in the Brisbane CBD. The company operates as a single integrated service offering anchored by Commercial Cleaning as the core service, supported by 13 specialized sub-services including Hard Floor Maintenance, Window Cleaning, Carpet & Upholstery Cleaning, Hygiene Services, General Building Maintenance, Pressure Cleaning, Disaster Recovery, Waste Management, Car Park Sweeping, Washroom Supplies, Electrical Testing & Tagging, Pest Control, and Landscaping Maintenance. This modular service architecture allows clients to access all their highrise office cleaning and maintenance needs through one provider.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Cleaning Core daily/nightly cleaning service specialising exclusively in commercial highrise office towers across the Brisbane CBD, executed by more than 250 dedicated on-site staff using company-owned equipment for property managers and building owners of A-grade highrise office buildings.
• Window Cleaning In-house window cleaning service for commercial highrise buildings, with staff trained in working-at-heights procedures and Certificate III in Abseiling, including BMU operation and external window cleaning. Differentiated from competitors by being delivered in-house rather than subcontracted.
• Hard Floor Maintenance Hard floor maintenance service covering wood, vinyl, pirelli rubber, epoxy flooring, marble, stone and various tiles, including slip test audits performed by certified independent contractors for commercial buildings.
• Carpet & Upholstery Cleaning Full range of carpet maintenance services from programmed shampooing through disaster recovery, including micro-bacterial treatments to eliminate mould for commercial premises.
• Hygiene Services Hygiene service for commercial washrooms including sanitary bin services, nappy disposal, automatic air fresheners, anti-bacterial dispensers, toilet sanitisers and waterless urinal treatments.
• General Building Maintenance On-site maintenance service for commercial buildings covering plastering, painting, tiling, plumbing, general repairs, glazing, landscaping and electrical work.
• Pressure Cleaning Pressure cleaning service up to 5000psi, with hot water, rotary high-pressure cleaning and biodegradable detergents, performed by trained technicians across commercial premises.
• Disaster Recovery Comprehensive disaster recovery service including fire and water damage recovery, documentation and media restoration, mould remediation, decontamination, asbestos removal management and HVAC cleaning for commercial buildings.
• Waste Management Waste removal and recycling service for commercial highrise buildings achieving up to 83% diversion from landfill, including general waste removal and co-mingled recycling.
• Car Park Sweeping Car park and basement cleaning service covering pressure cleaning, power scrubbing, power sweeping, steam cleaning, degreasing, concrete grinding and gum removal for commercial buildings.
• Washroom Supplies Supply of paper hand towel, toilet paper, liquid soap, foam soap, hand dryers and urinal mats from leading washroom product suppliers, including a complete green washroom service.
• Electrical Testing & Tagging In-house electrical testing and tagging service using qualified technicians to ensure all electrical equipment at client sites is tested and tagged as required.
• Pest Control Comprehensive pest control maintenance programme treating cockroaches, ants, spiders, fleas, rodents and silverfish in commercial buildings, delivered in accordance with quality, safety and environmental management standards.
• Landscaping Maintenance Complete landscape maintenance service for commercial premises covering lawn care, weed control, hedge trimming, watering, fertilising, green waste removal, planting and plant maintenance.

Quantifiable outcome

• 83% diversion from landfill achieved in some of Brisbane's premier high rise buildings
• +2 more outcomes

Named customers14 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered minor.

• Smiling for SmiddyminorOthers · 1 January 2013Major sponsor since 2013. Zane and Garath combined cycled in excess of 6,500km to raise funds for cancer research. The foundation raises funds for cancer research, with funds supporting world-class research in melanoma, prostate, breast and ovarian cancers. Over $5 million has been raised since 2006.
• Building Service Contractors Association of Australia (BSCAA)minorOthersActive membership in industry association for building service contractors, providing industry networking and professional development resources.
• Green Building Council of Australia (GBCA)minorOthersActive membership supporting green building initiatives and sustainability in the built environment. The company services numerous 4, 5 and 6 star green rated buildings.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Sodexo: Global facility management and food services company with substantial Australian commercial cleaning operations. Broad incumbent competing for large commercial property accounts with scale and international capability.
• Compass Group: Global contract foodservice and support services giant with cleaning and facility services divisions. Broad incumbent that competes for major integrated facility services contracts across Australian commercial real estate.
• ISS A/S: Global facility services leader providing cleaning, workplace, and technical services across 30+ countries. Operates in Australia as a broad incumbent competing for the same major commercial cleaning contracts that PCS serves.

Direct peers

• Quayclean: Australian commercial cleaning specialist with national footprint across corporate, education, leisure, and government sectors. Direct peer in commercial cleaning with comparable service portfolio and target customers.
• BIC Services: Australian commercial cleaning and facility services company specializing in office, retail, and government buildings. Direct competitor offering comparable commercial cleaning services across multiple Australian markets.
• ARA Property Services: Australian integrated property services company providing cleaning, maintenance, and security for commercial and residential properties. Direct peer serving similar commercial real estate clients with overlapping service offerings.
• Assetlink: Australian integrated facility services provider offering cleaning, security, and maintenance for commercial properties. Direct competitor with similar service bundling approach and commercial property client base.
• Spotless Group: Australia's largest commercial cleaning and facility services provider, offering integrated cleaning and maintenance across commercial, retail, and government properties. Direct competitor in commercial office cleaning with national scale that PCS lacks.

Regional players

• Cleanaway Waste Management: Australia's largest waste management company providing collection, recycling, and disposal services. Comparable in that PCS offers waste management as a sub-service; Cleanaway is the dominant national-scale provider PCS competes against or partners with on recycling programs.

Others

• CBRE (Facility Services): Major commercial property advisor and listed PCS client that also has advisory/oversight roles in facility services procurement. Indirectly comparable as the channel through which PCS wins and loses major building cleaning contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Professional Cleaning Services