Hospiscare
Hospiscare is a Devon-based hospice charity founded in 1982 that delivers free specialist palliative and end-of-life care to over 2,000 adults annually across Exeter, central, and east Devon through an 8-bed inpatient ward, community home nursing, and a Rapid Response team.
- Company typePrivate
- Founded1982
- HeadquartersExeter, United Kingdom
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Hospiscare does
Hospiscare is a UK registered charity (No. 297798) founded in 1982 that provides specialist palliative and end-of-life care to adults with life-limiting illnesses across Exeter, central, and east Devon. Its core clinical services are delivered free of charge and include an 8-bed inpatient specialist ward at Searle House in Exeter, community-based Support at Home nursing, a Rapid Response at-home team, a 24-hour telephone support line, Admiral Nurse dementia services, a Heart2Heart heart failure programme run jointly with the Royal Devon and Exeter NHS Hospital, complementary therapies, spiritual care, care navigator support, paediatric-to-adult transition services, and Living Well outpatient groups. Over 2,000 adults are supported each year, with care delivered by roughly 300 staff across clinical, fundraising, administrative, finance, and retail functions and supplemented by an extensive volunteer network. Operations are coordinated from the Exeter headquarters with day hospice locations in Tiverton and Honiton.
The organisation's income is generated entirely through charitable and clinical-revenue channels rather than technology or product sales. Funding streams include individual donations, community and corporate fundraising events, Gift Aid reclaims (over £200,000 per year), a weekly Hospiscare Lottery (raising approximately £600,000 annually, licensed by the Gambling Commission and a member of the Hospice Lotteries Association), legacies and gifts in Wills (which currently fund one in five patients), a network of 17 charity shops across Devon (with online shops via eBay and a dedicated bookshop), house clearance services, partnerships with the NHS for clinical service delivery, and grant-funded research collaborations. The platform also acts as a training provider, offering courses in Verification of Expected Death, Syringe Pump Training, Advance Care Planning, and a free video library for healthcare professionals.
Hospiscare is independently governed by a board of trustees, holds a Care Quality Commission 'Outstanding' overall rating (assessed 30 May 2024), and conducts an active multi-institution research programme with NIHR and the universities of Exeter, Plymouth, Bath, and Edinburgh across studies including ENRICH, RESTORE, and METEL. All services are free at the point of delivery to patients, and the organisation has no parent company or institutional venture investors.
Hospiscare firmographics
Firmographics- Name
- Hospiscare
- Legal name
- Hospiscare
- Website
- https://hospiscare.co.uk
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Hospiscare is a Devon-based hospice charity founded in 1982 that delivers free specialist palliative and end-of-life care to over 2,000 adults annually across Exeter, central, and east Devon through an 8-bed inpatient ward, community home nursing, and a Rapid Response team.
- Ownership category
- akta.pro rank
Hospiscare industry classification
Industry- Product category
- Hospice and Palliative Care Services
- NAICS
- Home Health Care Services (6216), Home Health Care Services (62161), Other Residential Care Facilities (6239), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI)
- akta.pro secondary industries
- Live-In Care (Single Caregiver, 24-Hour Presence) (HSABAHAB), Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG), Dementia/Alzheimer’s Care Management & Behavioral Support (HLADALAF)
Keywords
Where Hospiscare is headquartered
LocationHeadquarters
- HQ city
- Exeter
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Hospiscare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Lottery: Weekly lottery raising approximately £600,000 annually. Players pay £2 per play with weekly prizes including £1,000 plus roll-over prizes up to £5,000. Licensed by Gambling Commission and member of Hospice Lotteries Association.
- Donations and Fundraising: One-time and recurring donations from individuals, fundraising events, challenge events, corporate partnerships, and community fundraising activities.
- Legacies and Gifts in Wills: Gifts in Wills support one in five of patients. One of five patients receives care funded by legacy gifts. Free of inheritance tax.
- Charity Shops: 17 charity shops across Devon selling donated items including vintage clothing, antiques, furniture, toys, books, and electricals. Also operates online shops via eBay and dedicated bookstore.
- House Clearances: Property clearance services generating revenue from sale of collected items.
- Gift Aid: Tax reclaims on eligible donations raising over £200,000 annually for Hospiscare.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Hospiscare Lottery - £2 per play |
| Other | Monthly | Donation options - £5, £15, £25, £30 or custom amount |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels8 records
Hospiscare product offering
Product offeringCore offering
Hospiscare delivers specialist palliative and end-of-life care to adults with progressive life-limiting illness across Exeter, central, and east Devon. Core services include an 8-bed specialist inpatient ward at Searle House (Exeter), community-based home nursing, rapid response at-home support, Admiral Nurse dementia services, Heart2Heart heart failure support, complementary therapies, spiritual care, and care navigator practical support. All clinical services are free of charge to patients.
Product overview
Hospiscare is a hospice charity providing specialist palliative and end-of-life care services across Exeter, Mid, and East Devon. The organisation operates a portfolio of interconnected services centred on its core hospice care mission: an 8-bed specialist inpatient ward at Searle House, community-based home nursing support, and rapid response services for patients preferring to remain at home. Complementary clinical services include Admiral Nurse dementia support, spiritual care, care navigators, and complementary therapies. Living Well Groups provide outpatient wellbeing activities including the Heart2Heart heart failure programme. The organisation also operates charitable retail through 17 shops and a lottery raising approximately £600,000 annually. Educational offerings include a video library and training workshops for healthcare professionals, while an active research programme collaborates with the National Institute for Health & Care Research (NIHR). All clinical services are provided free of charge to patients.
Differentiator
Problem solved
Functional benefit
Products and services
- Support at Home
Quantifiable outcome
- Supports over 2,000 adults annually across Devon
- +4 more outcomes
Companies that use Hospiscare
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles4 records
Hospiscare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Hospiscare partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Royal Devon and Exeter NHS HospitalcoreHeart2Heart sessions run in partnership with Royal Devon and Exeter NHS Hospital to support heart failure patients. Multi-disciplinary team collaboration including physiotherapists, occupational therapists, complementary therapists, and hospital staff.
- National Institute for Health & Care Research (NIHR)coreCollaborates with NIHR on palliative care research to improve quality of life for patients and families facing life-limiting illness. Research studies include ENRICH, RESTORE, METEL, and others.
- University of PlymouthminorCollaborative research on end-of-life care in rural and coastal communities in South West England, and developing research priorities for palliative care.
- University of ExeterminorResearch partnership on grief and COVID-19 examining how self-view and thinking style relate to response to losing a loved one during the pandemic.
- University of BathminorResearch collaboration on queer experience of care, death and dying, and study on psychological/emotional support in palliative care settings.
- University of EdinburghminorRESTORE study collaboration testing whether bespoke online training improves mental wellbeing in staff caring for terminally ill people.
- Hospice Lotteries AssociationcoreHospiscare Lottery is a member of the Hospice Lotteries Association, which provides lottery licensing and support services.
- Octopus LegacycorePartnership with Octopus Legacy for free online will-writing service. Hospiscare covers cost up to £150, enabling supporters to write or update wills at no cost or discounted rates.
- Local solicitors (Will-writing service)corePartnership with local legal professionals offering will-writing service. Solicitors waive usual fees in return for donations to Hospiscare.
Scale indicators8 records
Recent moves6 records
Expansion highlights7 records
Hospiscare competitors and assessment
Company assessmentDirect peers
- Marie Curie: UK-wide hospice charity providing palliative and end-of-life care through inpatient hospices, nursing services, and a 24/7 support line. Directly comparable to Hospiscare in mission, service mix, and NHS-funded delivery model, though operating at a much larger national scale.
- Sue Ryder: National UK charity providing palliative care, hospice services, and bereavement support through a network of hospices and community nursing. Directly comparable to Hospiscare in palliative care focus, charity shop retail network, and lottery fundraising model.
- North Devon Hospice: Regional hospice charity serving patients with life-limiting illnesses across North Devon. Direct geographic peer to Hospiscare with similar service portfolio (inpatient care, community nursing, day hospice) and fundraising model.
- Royal Trinity Hospice: London-based hospice charity providing specialist palliative care, community services, and bereavement support. Comparable to Hospiscare in hospice care model, NHS commissioning relationships, and charity retail operations.
- St Luke's Hospice Plymouth: South West England hospice charity providing specialist palliative care, community services, and bereavement support. Directly comparable to Hospiscare in regional Devon-based delivery, NHS partnership approach, and charity retail footprint.
- Phyllis Tuckwell Hospice Care: Surrey-based hospice charity providing palliative and end-of-life care to adults and families. Comparable to Hospiscare in size, service portfolio (inpatient, community, day hospice), and charity shop/lottery fundraising model.
- St Margaret's Hospice Care: Somerset-based hospice charity providing palliative and end-of-life care across the county. Directly comparable to Hospiscare in service mix (inpatient, community, day hospice), charity shop network, and lottery fundraising.
Others
- Hospice UK: National umbrella body representing UK hospices and palliative care providers. Indirect peer to Hospiscare as the industry association that advocates for hospice funding, sets standards, and coordinates sector-wide initiatives.
Broad incumbents
- Macmillan Cancer Support: UK's largest cancer charity providing specialist nursing, financial support, and palliative care information. Broader portfolio than Hospiscare but overlapping on end-of-life care delivery and NHS partnership model.
Emerging players
- Together for Short Lives: UK charity supporting children's hospice services and palliative care for young people with life-limiting conditions. Adjacent to Hospiscare's paediatric-to-adult transition service, covering a related but distinct population.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Hospiscare social profiles
Digital presenceHospiscare compliance and trust
Trust signalCompliance1 record
Hospiscare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hospiscare leadership team
Management profileNumber of profiles
Profiles1 record
Hospiscare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hospiscare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hospiscare
What does Hospiscare do?
Hospiscare delivers specialist palliative and end-of-life care to adults with progressive life-limiting illness across Exeter, central, and east Devon. Core services include an 8-bed specialist inpatient ward at Searle House (Exeter), community-based home nursing, rapid response at-home support, Admiral Nurse dementia services, Heart2Heart heart failure support, complementary therapies, spiritual care, and care navigator practical support. All clinical services are free of charge to patients.
Is Hospiscare a public or private company?
Hospiscare is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Hospiscare founded?
Hospiscare was founded in 1982. It employs 101 to 250 people.
Where is Hospiscare based?
Hospiscare is headquartered in Exeter, United Kingdom, in the Europe region.
How does Hospiscare make money?
Six revenue lines are on record. Lottery is the primary driver. The others are donations and Fundraising, legacies and Gifts in Wills, charity Shops, house Clearances and gift Aid.
Who are Hospiscare's main competitors?
Direct peers on record are Marie Curie, Sue Ryder, North Devon Hospice, Royal Trinity Hospice, St Luke's Hospice Plymouth, Phyllis Tuckwell Hospice Care and St Margaret's Hospice Care. Hospice UK is listed as an others. Macmillan Cancer Support is listed as a broad incumbent. Together for Short Lives is listed as an emerging player.
Does Hospiscare have an API?
No public API is recorded for Hospiscare.
What industry is Hospiscare in?
Hospiscare's product category is Hospice and Palliative Care Services. Its primary akta.pro industry code is HLADACAI, In-Home Dementia Care Services (Specialized Personal Care), with a secondary code of HSABAHAB, Live-In Care (Single Caregiver, 24-Hour Presence). Its NAICS code is 6216 and its SIC code is 8050.