North Devon Hospice
North Devon Hospice is a registered charity delivering specialist palliative and end-of-life care, including home nursing, a 24-hour bedded unit, and bereavement support, to over 2,000 people annually across an 800-square-mile North Devon catchment. It is funded primarily through community donations, a weekly lottery, legacy gifts, and 12 charity shops.
- Company typePrivate
- Founded1984
- HeadquartersLondon, United Kingdom
- Headcount51–100
- GTM typeB2C
- OfferingServices
What North Devon Hospice does
North Devon Hospice is a registered charity in England and Wales (Charity No. 286554) founded in 1984 to provide specialist palliative and end-of-life care to people affected by life-limiting illnesses across an 800-square-mile catchment area in North Devon. Operating from two physical sites — the Deer Park hospice in Barnstaple (with a 24-hour bedded unit since 2005) and The Longhouse outreach centre in Holsworthy (opened 2015) — the organisation runs community-based home nursing, inpatient symptom management, family and bereavement support (including specialist children's bereavement counselling), and education and training services for NHS and other healthcare professionals. All clinical and support services are provided free of charge to patients and families.
The underlying service platform is delivered by clinical nursing teams (Clinical Nurse Specialists and a Supportive Care Team), a Bedded Unit clinical team, and a Quality Assurance & Improvement function, supported by a People Team, Finance, Marketing & Communications, Lottery operations and a Retail function. There is no proprietary software product; the technology estate referenced is limited to a Cyber Essentials-certified IT environment, an internal intranet (for which the charity was a 2011 worldwide competition winner), and an eBay for Charity / Give as You Live online retail integration. The strategic backbone is physical infrastructure, clinical governance (CQC-registered and rated Good) and a deeply embedded community support network.
Funding is community-led: the hospice raises approximately £6m annually through community donations, a weekly lottery, gifts in wills, 12 charity shops and furniture centres across North Devon, fundraising events (North Devon Marathon, Nightwalk, Floating Bye), corporate partnerships and an eBay for Charity channel; NHS grant funding is explicitly described as being below national averages. A wholly-owned trading subsidiary, NDH Ventures Limited, supports retail activities. The organisation is governed by a Board of Trustees chaired by Zara Svensson, with executive leadership under CEO Stephen Roberts and Directors of Finance, HR, and Care.
North Devon Hospice firmographics
Firmographics- Name
- North Devon Hospice
- Legal name
- North Devon Hospice
- Website
- https://northdevonhospice.org.uk
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- North Devon Hospice is a registered charity delivering specialist palliative and end-of-life care, including home nursing, a 24-hour bedded unit, and bereavement support, to over 2,000 people annually across an 800-square-mile North Devon catchment. It is funded primarily through community donations, a weekly lottery, legacy gifts, and 12 charity shops.
- Ownership category
- akta.pro rank
North Devon Hospice industry classification
Industry- Product category
- Hospice and Palliative Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)
- SIC
- Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)
- akta.pro primary industry
- Palliative Care, Hospice & Serious Illness Support (BPAGACAK)
- akta.pro secondary industries
- In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Hospice & Palliative Respite Care (HSABAGAG)
Keywords
Where North Devon Hospice is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices15 records
Markets served
North Devon Hospice business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Community Fundraising: The hospice raises funds through community events, donations, and supporter-led fundraising activities
- Retail Shops: 12 charity shops and furniture centres across North Devon selling pre-loved goods donated by the community
- Lottery: Weekly lottery programme providing regular income
- Gifts in Wills: Legacy gifts left by supporters in their wills
- NHS Funding: Below national levels of NHS funding received
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | All hospice care services provided at no cost |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
North Devon Hospice product offering
Product offeringCore offering
North Devon Hospice delivers free specialist palliative and end-of-life care to people with life-limiting illnesses across an 800 square mile catchment area in North Devon. Services include community-based hospice care delivered in patients' homes, 24-hour inpatient care at the Bedded Unit in Barnstaple, an outreach centre at The Longhouse in Holsworthy, and family and bereavement support including specialist children's counselling. Care is provided at no cost to patients and families, funded through community donations, charity retail, lottery, legacies, and corporate partnerships.
Product overview
North Devon Hospice provides a comprehensive portfolio of palliative and end-of-life care services as a charitable healthcare organization. The core offering consists of direct patient care services: Hospice Care in Your Home (community nursing), the Hospice Bedded Unit (24-hour inpatient care), The Longhouse outreach centre in Holsworthy, and Family and Bereavement Support Services. The organization also operates 12 charity shops across North Devon, organizes fundraising events (including the North Devon Marathon and Nightwalk), runs a weekly lottery, and provides education and training services for healthcare professionals. All care is provided free of charge to patients and families affected by life-limiting illnesses across an 800 square mile catchment area.
Differentiator
Problem solved
Functional benefit
Brands
- The Longhouse, Holsworthy: Hospice outreach centre providing care closer to home for people in the most rural part of the catchment area
- Hospice Bedded Unit
Products and services
- Hospice Care in Your Home Community-based palliative and end-of-life care delivered by hospice nurses in patients' own homes across the 800 square mile North Devon catchment, providing expert symptom management and round-the-clock support. Provided free of charge to patients with life-limiting illnesses.
- Hospice Bedded Unit Inpatient facility at Deer Park, Barnstaple providing 24-hour specialist medical care in a homely environment for patients requiring symptom control, rehabilitation, or end-of-life care. Provided free of charge.
- The Longhouse, Holsworthy Hospice outreach centre serving the southern rural part of the catchment area, providing access to day services and support closer to home for people in Holsworthy and surrounding villages.
- Family and Bereavement Support Services Emotional support services for families including counselling, group support, activities, relaxing therapies, bereavement support, and specialist counselling for children. Provided free of charge throughout the patient journey and into bereavement.
- North Devon Hospice Charity Shops Network of 12 charity shops and furniture centres across North Devon selling pre-loved goods donated by the community, with an online eBay for Charity store offering click-and-collect. Revenue funds hospice care services.
- Healthcare Professional Education and Training Specialist training and guidance for NHS and other healthcare professionals caring for people in their final months, weeks and days of life, including pharmacological symptom management training.
- North Devon Hospice Weekly Lottery Weekly lottery programme allowing supporters to enter regular draws, providing recurring income to fund hospice services while offering the chance to win prizes.
- North Devon Marathon, Half Marathon & 10k Annual flagship running fundraising event offering marathon, half marathon, and 10k race options for supporters to raise sponsorship funds for the hospice.
- Nightwalk Annual flagship fundraising walking event described as North Devon's biggest sponsored ladies walk, raising funds for hospice services.
Quantifiable outcome
- 1027 people in care in last 3 months
- +4 more outcomes
Companies that use North Devon Hospice
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
North Devon Hospice technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
North Devon Hospice partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and supporting.
- NHS Devon ICBcoreCollaboration on Devon Formulary producing prescribing guidance, clinical guidelines, and referral criteria for palliative care across Devon
- Royal Devon University Healthcare NHS Foundation TrustcoreCollaborative partner in Devon Formulary development for safe, effective, and economic prescribing in primary and secondary care
- Torbay and South Devon NHS Foundation TrustcoreCollaborative partner in Devon Formulary development
- University Hospitals Plymouth NHS TrustcoreCollaborative partner in Devon Formulary development
- Devon Partnership NHS TrustcoreCollaborative partner in Devon Formulary development
- Livewell SouthwestcoreCollaborative partner in Devon Formulary development
- Rowcroft HospicecoreCollaborated on Opioid Conversion Chart creation for safe drug conversions between Devon hospices
- St. Luke's HospicecoreCollaborated on Opioid Conversion Chart creation for safe drug conversions between Devon hospices
- HospiscarecoreCollaborated on Opioid Conversion Chart creation for safe drug conversions between Devon hospices
- eBay for CharitysupportingRegistered charity on eBay where sellers can donate 10-100% of sale proceeds; eBay matches the donation percentage of their final value fee
- Give as you LivesupportingOnline shopping platform where purchases raise free funds for the hospice from 4,000+ retailers including M&S, John Lewis, Boots, and Booking.com
Scale indicators7 records
Recent moves8 records
Expansion highlights5 records
North Devon Hospice competitors and assessment
Company assessmentBroad incumbents
- Sue Ryder: National palliative and bereavement support charity running hospices, home care services, and a large charity retail network; directly comparable business model including hospice care and charity shops.
- Marie Curie UK: National charity providing hospice and home-based palliative care across the UK; overlapping service model but operates at significantly greater scale and broader geographic footprint than North Devon Hospice.
- Macmillan Cancer Support: National charity funding specialist palliative cancer nurses and support services; overlapping patient population and fundraising channels but operates as a grant-funder rather than direct hospice provider.
Direct peers
- St. Luke's Hospice (Plymouth): Adjacent Devon-based hospice providing community and inpatient palliative care; explicitly collaborated with North Devon Hospice on the Devon Opioid Conversion Chart, indicating a peer relationship in both service and clinical governance.
- Rowcroft Hospice: South Devon hospice offering similar hospice-at-home, inpatient, and bereavement services; partnered with North Devon Hospice on the Opioid Conversion Chart, making it a direct operational and clinical peer.
- Hospiscare: Exeter-based hospice providing community and inpatient palliative care across Devon; partnered with North Devon Hospice on the Opioid Conversion Chart and serves the same regional patient population.
- St. Christopher's Hospice: Pioneering London-based hospice offering inpatient, home, and community palliative care plus extensive education programmes; a closely matched specialist hospice with comparable service breadth.
- Dorothy House Hospice Care: West of England hospice providing community nursing, inpatient palliative care, and bereavement support funded through community fundraising and retail; very similar operational and funding model.
- Farleigh Hospice: Essex-based hospice delivering hospice-at-home, inpatient, and bereavement services with community fundraising; comparable mid-sized regional hospice with similar catchment and revenue model.
Others
- Hospice UK: National membership and representative body for UK hospices; not a direct service peer but the closest ecosystem/advisory comparable, shaping policy, funding, and best practice for hospice charities like North Devon Hospice.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
North Devon Hospice social profiles
Digital presenceNorth Devon Hospice compliance and trust
Trust signalCompliance6 records
North Devon Hospice financial estimates
Financial estimateRevenue estimate
Valuation estimate
North Devon Hospice leadership team
Management profileNumber of profiles
Profiles11 records
North Devon Hospice subsidiaries and ownership
Company hierarchySubsidiaries2 records
North Devon Hospice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
North Devon Hospice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about North Devon Hospice
What does North Devon Hospice do?
North Devon Hospice delivers free specialist palliative and end-of-life care to people with life-limiting illnesses across an 800 square mile catchment area in North Devon. Services include community-based hospice care delivered in patients' homes, 24-hour inpatient care at the Bedded Unit in Barnstaple, an outreach centre at The Longhouse in Holsworthy, and family and bereavement support including specialist children's counselling. Care is provided at no cost to patients and families, funded through community donations, charity retail, lottery, legacies, and corporate partnerships.
Is North Devon Hospice a public or private company?
North Devon Hospice is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was North Devon Hospice founded?
North Devon Hospice was founded in 1984. It employs 51 to 100 people.
Where is North Devon Hospice based?
North Devon Hospice is headquartered in London, United Kingdom, in the Europe region.
How does North Devon Hospice make money?
Five revenue lines are on record. Community Fundraising is the primary driver. The others are retail Shops, lottery, gifts in Wills and NHS Funding.
Who are North Devon Hospice's main competitors?
Broad incumbents on record are Sue Ryder, Marie Curie UK and Macmillan Cancer Support. Direct peers are St. Luke's Hospice (Plymouth), Rowcroft Hospice, Hospiscare, St. Christopher's Hospice, Dorothy House Hospice Care and Farleigh Hospice. Hospice UK is listed as an others.
Does North Devon Hospice have an API?
No public API is recorded for North Devon Hospice.
What industry is North Devon Hospice in?
North Devon Hospice's product category is Hospice and Palliative Care Services. Its primary akta.pro industry code is BPAGACAK, Palliative Care, Hospice & Serious Illness Support, with a secondary code of HSABAFAM, In-Home Hospice Physician / Nurse Practitioner Visits. Its NAICS code is 624120 and its SIC code is 8082.