What Addictions Recovery Center does

Addictions Recovery Center (ARC) is a private nonprofit substance use disorder (SUD) treatment provider headquartered in Medford, Oregon, founded in the late 1960s and incorporated as a nonprofit in the 1970s. It operates a full continuum of care across Jackson County and Southern Oregon, including the only medically-monitored withdrawal management facility south of Eugene (10 beds), residential treatment (Mason House for men, 25 beds; Reddy House for women and new mothers, 14 beds), medication-assisted treatment at the Addiction Medicine Clinic, general and intensive outpatient services (in-person and telehealth), integrated co-occurring mental health services, transition housing (Naumes Cottage, Kelley House, Courtright House), and the Drop-In Engagement and Mobile Response Center. ARC also delivers court-linked programs including DUII education, Recovery Opportunity Court, and the Gateway Referral Program with Ashland and Medford Police Departments under the P.A.A.R.I. framework.

ARC's clinical technology stack is built on evidence-based modalities — Matrix Model, Cognitive Behavioral Therapy, Life Skills development, gender-specific process groups, family groups, relapse prevention, and co-occurring treatment — delivered by a credentialed workforce of Certified Alcohol and Drug Counselors and Certified Recovery Mentors. Underlying IT is conventional healthcare infrastructure: a DrCloudEHR patient portal, standard telehealth, and an Information Systems function; there are no proprietary AI/ML systems, no disclosed APIs or SDKs, and no external developer ecosystem. ARC's principal knowledge asset is Clinical Services Director Emeritus Dr. Darryl Inaba, whose textbook "Uppers, Downers, All Arounders" is used at 400+ U.S. universities.

Revenue is generated through a hybrid payer mix typical of community behavioral health nonprofits: insurance billing across Oregon Health Plan and major commercial carriers (Jackson Care Connect, AllCare Health, CareOregon, Regence, Pacific Source, Moda, Cigna, PHCS), government contracts (Jackson County for Drop-In Sobering, SAMHSA, Oregon Health Authority State Opioid Response), foundation and corporate grants, and a sliding fee scale for uninsured patients. ARC has 101-250 employees, operates from multiple sites on its East Main Campus in Medford, holds CARF Gold Seal accreditation, is an NHSC-approved site, and is HIPAA-compliant. Customer acquisition is distributed across direct walk-in access, healthcare provider referrals, law enforcement referrals via Gateway, and earned media coverage in regional outlets.

Name

Addictions Recovery Center

Legal name

Addictions Recovery Center, Inc.

Website

https://addictionsrecovery.org

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

101–250 employees

Short description

Addictions Recovery Center (ARC) is a Southern Oregon nonprofit providing substance use disorder treatment, including the only medically-monitored detox south of Eugene, residential and outpatient programs, MAT, mental health services, and recovery housing, serving individuals and families across Jackson County.

Ownership category

akta.pro rank

Product category

Substance Use Disorder Treatment Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industries

Substance Use Detoxification Centers (Medical Detox) (HLAFACAD), Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

Keywords

• Substance use disorder treatment
• Behavioral health services
• Medication-assisted treatment
• Withdrawal management services
• Residential addiction treatment

Headquarters

HQ city

Medford

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Insurance Billing: ARC accepts most major insurance plans including Jackson Care Connect, AllCare Health, CareOregon, Regence, OHP Plus, Pacific Source, Cigna, Moda Health, and PHCS. The organization bills most insurances directly.
2. Oregon Health Plan (OHP): As a licensed behavioral health provider, ARC receives payment through Oregon Health Plan for covered substance use disorder and mental health services.
3. Sliding Fee Scale: For uninsured individuals, ARC offers a sliding fee scale and payment options based on ability to pay.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Addictions Recovery Center provides a comprehensive continuum of substance use disorder and co-occurring mental health treatment services in Southern Oregon, including medically-monitored withdrawal management, residential treatment (men, and women with new mothers), medication-assisted treatment, outpatient and intensive outpatient services, mental health services, certified peer recovery mentorship, transition housing, and drop-in sobering services. Programs are delivered through in-person facilities in Medford, Oregon and via telehealth, using evidence-based modalities such as the Matrix Model, Cognitive Behavioral Therapy, Relapse Prevention, Life Skills, Gender Process Groups, and Family Groups.

Product overview

Addictions Recovery Center (ARC) offers a comprehensive continuum of care for substance use disorder treatment and recovery support services in Southern Oregon. The organization operates multiple distinct service lines including residential treatment programs (Mason House for men, Reddy House for women and new mothers), withdrawal management (Fresh Start), medication-assisted treatment, outpatient services, mental health services, and recovery support services (certified recovery mentors, transition housing, sobering services). ARC also provides specialty programs including gambling addiction treatment, DUII classes, and the Gateway Police Referral Program. The services are designed to serve individuals at all stages of recovery with both in-person and telehealth options available.

Differentiator

Problem solved

Functional benefit

Brands

• Fresh Start Withdrawal Management: Medically monitored withdrawal management services, the only such program offered south of Eugene.
• S.T.A.R. (Sustained Treatment and Recovery)
• William H. Moore Center Drop-In Sobering Services
• Reddy House Residential Treatment Program
• Mason House Residential Treatment Program
• Naumes Cottage
• Kelley House
• Courtright House
• Gateway Referral Program

Products and services

• Fresh Start Withdrawal Management Medically monitored withdrawal management and detox services for individuals in acute substance withdrawal, located at 338 North Front St., Medford. This is the only medically-monitored detox service available south of Eugene in Oregon.
• Medication-Assisted Treatment (MAT) / Addiction Medicine Clinic Outpatient medication-assisted treatment for opioid dependency, alcoholism, and nicotine addiction, combining FDA-approved medications with counseling and behavioral therapies.
• Mason House Residential Treatment Program 24-hour inpatient substance use disorder treatment program for men, providing individually designed recovery plans with group and individual therapy in a 25-bed facility.
• Reddy House Residential Treatment Program Residential substance use disorder treatment program for women and new mothers, with parenting education, breastfeeding support, nutrition, safe-sleep education, life skills training, and the ability for young children to remain with mothers during treatment.
• Outpatient Services General and intensive outpatient treatment including group and individual counseling for substance use disorder, available in-person and via telehealth/virtual engagements.
• Mental Health Services Integrated mental health treatment services for individuals with co-occurring mental health and substance use disorders, treating both conditions in one setting.
• Certified Recovery Mentors Peer-to-peer recovery mentorship services provided by certified recovery mentors, offering mutual empowerment and helping clients remain engaged in the recovery process across all levels of care.
• Transition Housing Low-cost sober transition housing for men and women in early recovery, comprising Naumes Cottage (up to 4 women and 2 children), Kelley House (up to 6 women and 3 children), and Courtright House (up to 6 men).
• Drop-In Sobering Services Safe sobering services operated under contract with Jackson County Health and Human Services at the William H. Moore Center, supporting public safety and jail diversion for dangerously intoxicated individuals.
• Walk-In Engagement Center Drop-in engagement and mobile response center at 1025 East Main Street, Medford, open Monday–Friday starting at 8:00 AM, providing immediate access to assessment, engagement, and referral without requiring a healthcare provider referral.
• DUII Classes Driving Under the Influence of Intoxicants education classes for court-mandated individuals, offered as part of ARC's broader support services continuum.
• Gambling Addiction Treatment No-cost problem gambling treatment services for individuals and families affected by gambling addiction, provided as part of ARC's broader addiction services portfolio.
• Recovery Opportunity Court Specialized court program providing structured recovery support services for justice-involved individuals with substance use disorders.
• Gateway Referral Program Police-assisted addiction and recovery initiative partnered with Ashland Police Department and Medford Police Department under the national P.A.A.R.I. model, connecting individuals with substance use disorders to treatment rather than arrest.
• S.T.A.R. Program (Sustained Treatment and Recovery) Extended treatment services at all levels of care for up to one year, potentially including housing at Naumes Cottage or Kelley House, designed for sustained long-term recovery support.
• Community Education Lecture Series Dr. Darryl Inaba's 10-week community lecture series covering addiction topics including the history of drug use and abuse, causes of addiction, specific drug categories, alcohol, prevention, treatment, and dual diagnosis.
• ARC Methods (Evidence-Based Treatment Modalities) Standardized set of evidence-based treatment methodologies applied across ARC's programs, including the Matrix Model, Cognitive Behavioral Therapy, Life Skills development, Gender Process Groups, Family Groups, Relapse Prevention, and Co-Occurring Treatment.

Quantifiable outcome

• Graduated 55.5% of Drug Court participants
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Jackson Care ConnectcoreStrategic or Co-development PartnerSouthern Oregon coordinated care organization for healthcare. Partnered with ARC on Mental Health Minute video series and community health initiatives.
• Providence Health ServicesminorStrategic or Co-development PartnerHealthcare system providing grant support for community health programs in Southern Oregon.
• Ashland Police DepartmentcoreStrategic or Co-development PartnerPartnership through Gateway Program (modeled after Gloucester Angel Program) to connect individuals with addiction to treatment instead of arrest. Joint effort with P.A.A.R.I.
• Medford Police DepartmentcoreStrategic or Co-development PartnerEngaged in Gateway Program with ARC to provide treatment pathways instead of arrest for individuals with substance use disorders.
• Jackson County Health and Human ServicescoreStrategic or Co-development PartnerContract partner for Drop-In Sobering Program at William H. Moore Center. Supports public safety and jail diversion initiatives.
• Rogue Community CollegeminorStrategic or Co-development PartnerARC donated $60K to RCC Foundation for Human Services Scholarships. Partnership to develop future workforce for addiction services field.
• Police Assisted Addiction and Recovery Initiative (P.A.A.R.I.)coreStrategic or Co-development PartnerNational initiative partnered with ARC and local police departments to support Gateway Program for treatment-over-arrest approach.
• ACCESSminorStrategic or Co-development PartnerCommunity action agency partner providing social services in Southern Oregon.
• Asante Health SystemminorStrategic or Co-development PartnerRegional health system and community partner in Southern Oregon healthcare delivery.
• Rogue Community HealthminorStrategic or Co-development PartnerFederally Qualified Health Center partner providing healthcare services in the community.
• La ClinicaminorStrategic or Co-development PartnerCommunity health center partner serving Southern Oregon residents.
• United Way of Jackson CountyminorStrategic or Co-development PartnerStrategic Investment Grant recipient supporting community services.

Scale indicators6 records

Recent moves11 records

Expansion highlights6 records

Broad incumbents

• Universal Health Services (UHS) Behavioral Health: Major diversified hospital and behavioral health operator running inpatient psychiatric and SUD programs. Overlaps with ARC in residential/inpatient SUD services but operates as a broad incumbent across many specialties and geographies.
• Acadia Healthcare: Large publicly traded operator of behavioral health hospitals and specialty treatment facilities including SUD. Broader behavioral-health incumbent — competes with ARC for patients in adjacent markets and offers overlapping SUD services at greater scale.

Direct peers

• Phoenix House: Nonprofit behavioral health organization offering residential, outpatient and recovery housing for SUD and co-occurring disorders. Directly comparable to ARC on mission, residential + outpatient continuum, and co-occurring mental health programming.
• Recovery Centers of America: For-profit SUD treatment chain operating inpatient detox, residential and outpatient programs in multiple states. Directly comparable to ARC on service mix and continuum of care, differing primarily in for-profit ownership and larger geographic footprint.
• Outreach: Nonprofit SUD treatment provider with adolescent and adult residential, outpatient and recovery support. Comparable to ARC in CARF-accredited, evidence-based, multi-modality SUD treatment delivery model.
• Caron Treatment Centers: Nonprofit SUD treatment provider with residential, detox, MAT and family programs. Comparable to ARC's continuum (detox through outpatient, family services, specialized populations), and similar in operating a geographically anchored flagship model.
• Gateway Foundation: Nonprofit SUD treatment organization running residential, outpatient and recovery housing across multiple states. Peer to ARC on nonprofit structure, CARF accreditation, evidence-based modalities, and continuum-of-care delivery.
• Hazelden Betty Ford Foundation: Large nonprofit SUD treatment organization operating residential, outpatient, and recovery services across multiple states. Closely comparable to ARC in mission, CARF-style accreditation, and full continuum-of-care model, but at significantly greater geographic scale.

Regional players

• La Clinica: Southern Oregon community health center providing integrated primary care, behavioral health and SUD services. A regional peer and documented ARC community partner, overlapping ARC on integrated behavioral health delivery in the same geography.
• Rogue Community Health: Federally Qualified Health Center serving Southern Oregon with primary care, behavioral health and SUD services. Regional peer to ARC, co-located in the same service area and a documented community partner, with overlapping behavioral health offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ARC541

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Addictions Recovery Center