What Exabytes ID does

Exabytes ID (legal entity PT. Exabytes Network Indonesia) is a Jakarta-headquartered, privately held web hosting and domain registration provider founded in 2001, operating across Indonesia, Malaysia (Penang-headquartered subsidiary Exabytes Network Sdn. Bhd. with offices in Kuala Lumpur and Selangor), and Singapore (Exabytes Network (Singapore) Pte. Ltd.). The company positions itself as an AI-integrated digital ecosystem under the GROW Digital sub-brand, offering domain registration (including .ID, premium, bulk, transfer, privacy protection, and reseller), shared hosting (cPanel 17 AI and Plesk EBiz 17 AI tiers, plus WordPress and Windows variants), VPS (NVMe Linux, NVMe Windows, NVMe VPS for n8n), dedicated servers and colocation in Tier-3 data centers, business email (EBiz Mail Pro), business applications resale (Lark, Google Workspace, Microsoft 365, HeyLink), security (Acronis Cyber Protect, Cloudflare, Sucuri, Imunify360, SpamExperts, Sectigo SSL), digital marketing services (SEO, email marketing, SendGrid), and enterprise cloud solutions (Managed AWS, Vision Cloud, Private Cloud, SOC & MSS, Aegis DRaaS).

The technology stack includes NVMe SSD storage, LiteSpeed web servers, KVM virtualization, Anycast DNS, Web Application Firewall, and Docker/n8n support, delivered through ISO 27001:2013 and ISO 9001:2015 certified infrastructure. AI features (Website Builder, Writing Assistant, Image Generator, AI Agent, Domain Name Generator) are embedded into hosting plans to lower the barrier for non-technical SMB users. The platform is integrated with WHMCS for reseller billing automation.

Revenue is generated through recurring subscriptions (hosting, domains, VPS, email, SSL), managed services (enterprise cloud, SOC, DRaaS, colocation), professional services (website design, SEO, digital marketing), and channel partner programs (tiered Domain Reseller and Web Hosting Reseller programs, Exclusive Partners, business app distribution). Go-to-market combines product-led self-service via exabytes.co.id, inside sales (phone, WhatsApp, email 09:00-17:00 WIB), enterprise field sales for managed cloud and security, and an extensive reseller network serving the SMB and Indonesian-business segments primarily. The company reports 160,000+ customers worldwide, 100,000+ websites hosted, 1,000+ servers, and 1,000,000+ email accounts, and was ranked No. 1 .ID Domain Registrar by PANDI in Q1 2026.

Name

Exabytes ID

Legal name

PT. Exabytes Network Indonesia

Website

https://exabytes.co.id

Company type

Private

Founded year

2001

Operating status

Operating

Short description

Exabytes ID is a Jakarta-headquartered, privately held web hosting and domain registration provider founded in 2001, serving 160,000+ SMB and enterprise customers across Indonesia, Malaysia, and Singapore through AI-integrated hosting, VPS, email, and managed cloud services.

Ownership category

akta.pro rank

Product category

Web Hosting Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Cloud Storage Core Services (Object/Block/File Storage as a Service) (HDABAAAK)

akta.pro secondary industry

Platform Engineering & Internal Developer Platforms (IDP) for Compute (HDABADAI)

Keywords

• Web hosting services
• Domain registration
• Managed cloud hosting
• Business email hosting
• Reseller hosting

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain, Others

Revenue model

1. Web Hosting Subscriptions: Recurring subscription revenue from AI Hosting packages (cPanel and Plesk variants), WordPress Hosting, and Windows Hosting. Revenue generated through monthly, annual, or triennial billing cycles with tiered pricing based on resources (storage, domains, email accounts)
2. Domain Registration: Annual domain registration fees for various TLDs (.com, .id, .net, .org, etc.) and premium domain sales. Includes domain transfer and renewal revenue streams
3. VPS and Server Hosting: Virtual Private Server (Linux and Windows) and Dedicated Server subscriptions with varying resource allocations. Both self-managed and managed plan options available
4. Email Hosting: Professional business email hosting services (EBiz Mail Pro) with per-user pricing, featuring collaboration tools, video conferencing, and security features
5. SSL Certificates and Security Services: Sale of SSL certificates (Sectigo, DV, OV, EV, Wildcard), Website Security 360, SiteLock, Acronis Cyber Protect, Cloudflare, Sucuri, and Imunify360 services
6. Business App Resale: Resale of business productivity applications including Lark, Google Workspace, Microsoft 365, and HeyLink
7. Digital Marketing Services: SEO services, Email Marketing (Ebuzzzz), Facebook Ads, Google Ads, LinkedIn Ads management
8. Website Development Services: Professional website creation services including website design, online store creation, and logo design
9. Domain Reseller Program: White-label domain reseller program with tiered packages (Adipati, Senopati, Bagaspati) allowing partners to brand and sell domains with their own pricing
10. Web Hosting Reseller Program: Reseller hosting program allowing partners to create custom hosting packages with their own branding and pricing margins
11. Enterprise Cloud Services: Managed AWS, Private Cloud, Vision Cloud, SOC & MSS, Disaster Recovery (Aegis DRAAS) services for enterprise customers
12. Colocation Services: Server colocation services for businesses wanting to host their own equipment in Exabytes data centers

Pricing tiers

Go-to-market motion4 records

Distribution channels9 records

Marketing channels12 records

Core offering

Exabytes ID is an Indonesian web hosting and domain registration provider (PT. Exabytes Network Indonesia) that sells shared, WordPress, and Windows AI-powered hosting, Linux/Windows VPS and dedicated servers, professional business email, SSL and security add-ons (Cloudflare, Acronis, Sucuri, Imunify360, SpamExperts), reseller programs for domains and hosting, and enterprise cloud/managed services (Managed AWS, Private Cloud, Vision Cloud, SOC & MSS, Disaster Recovery). It is a PANDI-accredited .ID registrar and an authorized reseller of business productivity apps (Lark, Google Workspace, Microsoft 365, HeyLink). The portfolio is bundled with generative-AI tools (AI Website Builder, AI Writing Assistant, AI Image Generator, AI Agent) for SMB and enterprise customers across Indonesia and Southeast Asia.

Product overview

Exabytes ID (PT. Exabytes Network Indonesia) operates as a comprehensive AI-powered digital ecosystem offering a broad portfolio of interconnected products across domain registration, web hosting, servers, business applications, commerce, digital marketing, and enterprise solutions. The core product lines include Domain Registration and Management (covering standard, .ID, premium, bulk, transfer, privacy protection, and reseller domain programs) and AI Hosting (encompassing cPanel AI Hosting and Plesk EBiz AI Hosting, each with multiple tiers from Lite/Mini to Max). The portfolio further extends to WP 17 AI Hosting (WordPress-specific AI hosting with Plesk and WordPress Toolkit), Windows Web Hosting (SSD-based with ASP.NET and MSSQL support), EBiz Mail Pro (professional email hosting with SmarterMail), NVMe VPS Linux, NVMe VPS Windows, NVMe VPS for n8n (workflow automation), Dedicated Servers (Linux and Windows), Colocation, and enterprise cloud/secure/backup services under the eCloud, eSecure, and eBackup banners (including Exabytes Vision Cloud, Managed AWS, Private Cloud, SOC & MSS, and Aegis DRaaS). Digital and commerce offerings include Managed Ecommerce Solution, Exabytes Commerce, Jasa Pembuatan Website, SEO Services, Email Marketing, SendGrid Transactional Email, Desain Logo, and EasyStore. Business apps include Lark, Google Workspace, Microsoft 365, and HeyLink. Security products include Sectigo SSL, Acronis Cyber Protect, Cloudflare, Sucuri, Imunify360, and SpamExperts. The company also provides a mobile app for account and domain management. All hosting products share common infrastructure (NVMe SSD storage, LiteSpeed servers, KVM virtualization, Anycast DNS, WAF, and ISO 27001-certified data centers) and are designed to serve customers from individuals and SMEs through to large enterprises across Southeast Asia.

Differentiator

Problem solved

Functional benefit

Brands

• GROW Digital: AI-powered digital ecosystem brand supporting business growth across AI hosting, business apps, commerce, digital marketing, and enterprise solutions.
• Exabytes Vision Cloud
• Indonesia Website Awards
• Host & Win

Products and services

• AI Hosting (cPanel and Plesk variants) High-performance shared hosting powered by NVMe SSD, LiteSpeed, and 99.9% uptime guarantee, with bundled AI tools for non-technical users to build and manage websites. Delivered in both cPanel and Plesk control panel variants and aimed at SMBs and individuals in Indonesia.
• WP 17 AI Hosting (WordPress Hosting) Managed WordPress hosting with Plesk Control Panel, WordPress Toolkit for bulk site management and staging, and AI tools (AI Website Builder, AI Writing Assistant, AI Image Generator, AI Agent) for WordPress users.
• Windows Web Hosting (EBiz Lite PRO / Plus PRO / Gold PRO) Windows-based shared hosting with full support for ASP, ASP.NET, MSSQL, and .NET Core, delivered via Plesk Control Panel and Windows Server 2022 for organizations running Windows applications.
• EBiz Mail Pro (Business Email Hosting) Per-seat professional business email hosting using SmarterMail with 25GB SSD per user, video conferencing, collaboration tools, anti-spam filtering, and IMAP/POP3/Exchange/EWS/CalDAV/CardDAV/XMPP support.
• Web Reseller Hosting (Linux RHB1000/RHB2000/RHB3000) Linux reseller hosting program letting partners create their own branded hosting packages with flexible pricing margins, including templates and technical support, with tiers from RHB1000 (entry) to RHB3000 (professional).
• VPS NVMe Linux (Compute and Memory Optimised) KVM-virtualized Linux VPS with NVMe SSD storage, full root access, and 3-minute automated deployment, offered in self-managed and managed variants across NVMe C1 through C4 tiers for developers and SMBs.
• VPS Windows SSD (VPS Windows SSD 1-8) Windows Server 2022 VPS with SSD storage and Remote Desktop access across eight tiers from 40GB to 180GB SSD with bandwidth from 100Mbps upwards, for Windows-based workloads.
• NVMe VPS for n8n NVMe VPS pre-configured to run the n8n workflow automation platform with one-click installation, weekly off-server backup, and snapshot capabilities for marketing, CRM, database, and API integrations.
• Dedicated Server Indonesia (Linux) Dedicated physical server located in an Indonesian Tier-3 data center providing fully dedicated CPU, memory, and storage resources for high-demand enterprise workloads.
• Windows Dedicated Server Indonesia Dedicated server with Windows operating system for organizations running Windows-specific enterprise applications in an Indonesian data center.
• Colocation Server Data center colocation service that lets organizations place their own physical servers inside Exabytes' Indonesian data center facility, with power, cooling, and connectivity provided.
• Exabytes Vision Cloud (EVC) Scalable enterprise cloud computing platform under the eCloud banner for organizations requiring flexible compute, storage, and managed cloud services.
• Managed AWS Managed Amazon Web Services offering that helps organizations manage, migrate to, and optimize AWS environments, delivered by Exabytes' AWS-certified team.
• Private Cloud Dedicated private cloud infrastructure for enterprises requiring full control, isolation, and customization of their cloud environment with single-tenant architecture.
• SOC and Managed Security Services (eSecure) Security Operations Center and managed security services under the eSecure brand providing continuous threat monitoring, detection, and response for enterprise customers.
• Disaster Recovery as a Service (Aegis DRaaS) Disaster recovery as a service under the eBackup brand providing automated backup, replication, and recovery to ensure business continuity for enterprise customers.
• Domain Registration and Management Domain name registration and management across 400+ TLDs including .com, .id, .co.id, .net, .org, premium .id domains, with DNS management, forwarding, WHOIS privacy protection, and domain lock.
• Reseller Domain Program (Daftarnama) White-label domain reseller program via Daftarnama.id with tiered Adipati, Senopati, and Bagaspati packages, providing partners API/WHMCS integration and access to .id, .co.id, .web.id, .my.id, .com, .net, .org, and .biz extensions.
• Managed Ecommerce Solution End-to-end managed ecommerce service covering creation, management, and optimization of online stores with omnichannel and new-retail innovation approaches.
• Website Design Service (Jasa Pembuatan Website) Professional website creation service building company profile and online store websites for Indonesian businesses, delivered as a done-for-you design service.
• SEO Services (Layanan SEO) Search engine optimization service improving website visibility and ranking on Google and other search engines for Indonesian and regional businesses.
• Email Marketing Service (Ebuzzzz) Email marketing service for promotional campaigns and bulk email communications, powered by the Ebuzzzz platform.
• Transactional Email Service (SendGrid) Reliable transactional email delivery service based on SendGrid for application-generated emails such as notifications, confirmations, and password resets.
• Logo Design Service (Desain Logo) Professional logo design service for SMBs and individuals building brand identity for new businesses.
• SSL Certificates (Sectigo Essential/DV/OV/EV/Wildcard) SSL certificate resale covering Sectigo Essential, DV, OV, EV, and Wildcard variants for website encryption, browser trust indicators, and data protection.
• Acronis Cyber Protect Cybersecurity and backup service combining anti-malware, vulnerability assessment, and backup for websites and servers, delivered under Exabytes' Acronis Platinum Partner status.
• Cloudflare CDN and Web Security Cloudflare-based CDN, DDoS protection, and performance optimization service for websites needing faster load times and global caching.
• Sucuri Website Security Sucuri-based website security service providing malware scanning, removal, blacklist remediation, and continuous monitoring.
• Imunify360 Linux Server Protection Linux server security powered by Imunify360 with a web application firewall, malware scanner, and proactive defense against emerging threats for Linux VPS and hosting customers.
• EasyStore Ecommerce Platform Ecommerce SaaS platform distributed by Exabytes for creating and managing online stores, with features for product, order, and payment management.
• Lark Collaboration Suite Lark all-in-one collaboration suite by ByteDance covering email, calendar, documents, and team messaging, distributed by Exabytes as an authorized Lark partner in Indonesia.
• Google Workspace Authorized Google Workspace reseller offering Gmail, Drive, Docs, Meet, and Calendar to Indonesian businesses under Exabytes' Google partner status.
• Microsoft 365 Authorized Microsoft 365 reseller covering Outlook, Teams, SharePoint, and Office applications for Indonesian businesses.
• HeyLink Link-in-Bio Platform HeyLink link-in-bio and link management platform for creators and businesses, distributed as part of Exabytes' business application portfolio.
• Exabytes Grow Digital Mobile App Exabytes Grow Digital mobile app for iOS and Android providing on-the-go account management, billing access, domain registration, and customer support.

Quantifiable outcome

• 99.9% uptime for AI Hosting packages
• +4 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

AI capability9 records

Feature13 records

Partnerships

17 partnerships are on record, tiered core, standard and minor.

• PANDI (Pengelola Nama Domain Indonesia)coreTechnology or IntegrationPANDI is the official registry for .ID domain extensions in Indonesia. Exabytes is an accredited PANDI registrar ranked #1 in Q1 2026, enabling them to register and manage .id, .co.id, .web.id, .my.id, and other Indonesian domain extensions for customers.
• AcroniscoreTechnology or IntegrationAcronis is a global cyber protection company. Exabytes offers Acronis Cyber Protect as part of their security portfolio, providing customers with backup and disaster recovery solutions. Exabytes holds Acronis Platinum Partner status.
• CloudflarecoreTechnology or IntegrationCloudflare is a global web infrastructure and security company. Exabytes offers Cloudflare services as part of their web security portfolio, providing DDoS protection, CDN, and performance optimization services to Indonesian customers.
• SpamExpertsstandardTechnology or IntegrationSpamExperts provides enterprise-grade email filtering and protection. Exabytes integrates SpamExperts technology into their email hosting services to protect customer inboxes from spam, phishing, and malware.
• Imunify360standardTechnology or IntegrationImunify360 provides Linux server antivirus and security solutions. Exabytes offers Imunify360 protection for Linux VPS and hosting customers as part of their server security offerings.
• SucuristandardTechnology or IntegrationSucuri is a website security company specializing in malware detection and removal. Exabytes offers Sucuri Website Security services to protect customer websites from threats and vulnerabilities.
• Lark (Bytedance)coreChannel Partner/ Reseller/ DistributorLark is an all-in-one collaboration platform by Bytedance. Exabytes is an authorized Lark partner in Indonesia, reselling Lark Suite including Lark Email, Calendar, Documents, and Lark Messenger to Indonesian businesses.
• GooglecoreChannel Partner/ Reseller/ DistributorGoogle is a technology and cloud services provider. Exabytes is a Google partner offering Google Workspace (formerly G Suite) to Indonesian businesses as an authorized reseller.
• MicrosoftcoreChannel Partner/ Reseller/ DistributorMicrosoft is a global technology company. Exabytes offers Microsoft 365 as part of their business application portfolio, reselling productivity solutions to Indonesian customers.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS is a leading cloud computing platform by Amazon. Exabytes offers Managed AWS services, providing professional AWS management, migration, and optimization services for enterprise customers requiring cloud infrastructure.
• Meta (Facebook)standardChannel Partner/ Reseller/ DistributorMeta is the parent company of Facebook, Instagram, and other platforms. Exabytes is a Meta partner offering Facebook Ads management services as part of their digital marketing offerings.
• SpaceshipminorChannel Partner/ Reseller/ DistributorInternational domain platform partner. Exabytes collaborates with Spaceship as a trusted international reseller partner to expand their domain service ecosystem.
• DockyminorChannel Partner/ Reseller/ DistributorInternational domain platform partner. Exabytes collaborates with Docky as a trusted international reseller partner for domain services.
• DaaZminorChannel Partner/ Reseller/ DistributorInternational domain platform partner. Exabytes collaborates with DaaZ to expand their domain service offerings across markets.
• VeeamstandardTechnology or IntegrationVeeam is a data management and backup solutions provider. Mentioned as a service partner in the Exabytes partner ecosystem for backup services.
• EasyStoreminorChannel Partner/ Reseller/ DistributorEasyStore is an e-commerce platform provider. Exabytes refers customers to EasyStore as part of their e-commerce solutions offering, directing users to easystore.co for online store platform services.
• idEA (Indonesia Digital Economy Association)minorStrategic or Co-development PartnerIndonesia Digital Economy Association is a digital industry association. Exabytes is a member supporting the Indonesian digital economy ecosystem.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• DigitalOcean: Global cloud infrastructure provider offering VPS, compute, and storage services. Competes with Exabytes' VPS and enterprise cloud offerings, particularly for developers and small-to-medium cloud customers.
• Bluehost: Global hosting provider offering shared hosting, VPS, and WordPress hosting. Competes with Exabytes in the broader SMB hosting market, particularly for WordPress-specific hosting customers.
• GoDaddy: Global incumbent domain registrar and hosting provider with significant presence in Indonesia and Southeast Asia. Competes with Exabytes on domain registration and basic hosting, but operates as a broad global brand rather than a regional specialist.

Direct peers

• Niagahoster: Indonesian web hosting and domain provider offering cPanel/Plesk hosting, VPS, dedicated servers, and WordPress hosting. Most direct competitor to Exabytes in the Indonesian SMB hosting market with overlapping product portfolio and target customer.
• Domain.com: Web hosting and domain registration provider offering shared hosting, VPS, and WordPress hosting. Comparable product portfolio and target customer base as Exabytes in the SMB segment.
• Rumahweb: Indonesian web hosting and domain registration provider founded in 2002, offering hosting, VPS, dedicated servers, and domain services. Direct competitor in the Indonesian market with similar SMB and enterprise customer base.
• Hostinger: Global low-cost hosting provider offering shared hosting, VPS, and domain registration with aggressive pricing. Competes directly with Exabytes in Indonesian and broader Southeast Asian markets, particularly attractive to price-sensitive SMB customers.
• IDCloudHost: Indonesian cloud hosting provider offering VPS, cloud hosting, domain registration, and enterprise cloud services. Competes with Exabytes across hosting and cloud product lines in the Indonesian market.

Regional players

• Jagoan Hosting: Indonesian hosting provider offering shared hosting, VPS, domain, and cloud services. Direct competitor in the Indonesian market with similar SMB focus and product portfolio.

Others

• Cloudflare: Global web infrastructure provider offering CDN, security, and DNS services. Both a technology partner (Exabytes resells Cloudflare) and an indirect competitor as Cloudflare expands its own hosting and cloud services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/groups/187308928436405
• LinkedInlinkedin.com/company/exabytesid

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Exabytes ID