What Savia does

Savia, legally SALUD DIGITAL MAPFRE S.A., is the digital health platform subsidiary of MAPFRE, Spain's largest insurance conglomerate, headquartered in Majadahonda (Madrid), Spain. The company was founded in 2019 and operates with 11-50 employees, providing telemedicine, AI-assisted triage, electronic prescriptions, and corporate wellness services to Spanish enterprises, individual consumers, and healthcare providers. Its core product is a multi-channel digital health platform delivered via web and native iOS/Android apps, offering 24/7 medical video consultations, chat with general practitioners and specialists, physician callback within 15 minutes to 2 hours, and electronic prescriptions redeemable at 23,000+ pharmacies across Spain. Adjacent services include psychology, physiotherapy, nutrition, personal training, an AI-powered symptom evaluator, and a corporate wellness program with 500+ on-demand fitness videos, plus a recently added veterinary chat module.

The platform supports three go-to-market motions: B2B enterprise sales of customizable health plans (Savia Empresas, Empresas Plus, Empresas Care) targeting HR and benefits decision-makers; B2C self-serve subscription via the Savia Premium plan at €10/month per user; and a healthcare-provider marketplace where independent clinicians license the telemedicine infrastructure at €39.95/month per clinic. Distribution combines direct enterprise sales, app-store-led consumer acquisition, content marketing (ROI calculators and the 2024 'Radiografía de la Salud en la Empresa' study), and participation as an official digitalization agent in Spain's Kit Digital government subsidy program. Differentiators cited include MAPFRE's brand guarantee, pharmacy-network breadth, multi-channel 24/7 access, and GDPR/HIPAA-compliant infrastructure. Named customers span professional services, retail, manufacturing, digital, and healthcare (Valorian, FNAC España, Cementos Molins, Hanzo, Reta Bet, Making Science, Clínica Baviera).

Name

Savia

Legal name

SALUD DIGITAL MAPFRE S.A

Website

https://saludsavia.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Savia, MAPFRE's digital health subsidiary, provides telemedicine, AI symptom triage, electronic prescriptions, and corporate wellness plans to Spanish enterprises, individual consumers, and healthcare providers via web and mobile apps.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

Software Publishers (513210), Individual and Family Services (6241)

SIC

Services-Health Services (8000)

akta.pro primary industry

Nephrology Telemedicine Platforms (HLALAGAI)

akta.pro secondary industries

Medication Adherence, Digital Therapeutics & Remote Coaching (condition-specific programs) (HLALAFAF), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• Corporate health benefits
• Telemedicine platform
• Digital wellness programs
• Employee health services
• Virtual medical consultations

Headquarters

HQ city

Majadahonda

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. B2B Enterprise Health Plans: Companies pay for corporate health and wellness plans (Savia Empresas, Savia Empresas Plus, Savia Empresas Care) that provide employees with access to telemedicine, psychology, physiotherapy, nutrition, personal training, and wellbeing programs. Pricing is customized based on company size, workforce age demographics, and selected service mix. B2B is the primary revenue driver.
2. B2C Individual Subscription (Savia Premium): Individual consumers subscribe to Savia Premium for €10/month (billed monthly), gaining unlimited access to videoconsultas, chat médico, physician callback, physician messaging, and AI symptom evaluator. This plan targets individual users and families.
3. Healthcare Professional Platform (Marketplace): Independent medical professionals and clinics join Savia's marketplace to reach more patients and commercialize their services. Savia charges licensing/platform fees to healthcare providers for using the telemedicine infrastructure (pricing at €39.95/month per license for clinics).
4. ROI Calculator and Consulting: Savia provides companies with ROI calculators and a 'Radiografía de Salud en la Empresa' study to justify investment in corporate wellness programs. Revenue is derived from enterprise plan subscriptions driven by these consulting-style marketing tools.
5. Kit Digital Government Subsidies: Savia acts as an official digitalization agent (agente digitalizador) for Spain's Kit Digital program. Companies with 10-50 employees can receive up to €6,000, those with 3-10 employees up to €3,000, and micro-firms with 1-2 employees up to €2,000 to adopt Savia's telemedicine platform. This subsidizes platform adoption costs.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

Savia is a digital health platform operated by SALUD DIGITAL MAPFRE S.A. that delivers telemedicine services (24/7 video consultations, medical chat, physician callbacks), AI-powered symptom evaluation, electronic prescriptions integrated with 23,000+ Spanish pharmacies, and corporate wellness programs (psychology, physiotherapy, nutrition, personal training). It serves companies as an employee health benefit (B2B: Savia Empresas plans) and individual consumers via a direct subscription (B2C: Savia Premium at €10/month), while also licensing its telemedicine infrastructure to independent clinics and doctors.

Product overview

Savia is a digital health platform by MAPFRE offering a comprehensive suite of health and wellness services for both individuals and enterprises. The platform combines telemedicine services (video consultations, medical chat, phone consultations), wellness programs (psychology, physiotherapy, nutrition, personal training), and AI-powered tools. For enterprises, Savia offers customizable plans (Empresas, Empresas Plus, Empresas Care) that bundle these services for employee health benefits. The platform also provides a specialized telemedicine platform for medical practices seeking to digitize their operations. Key modules include the AI-powered symptom evaluator, electronic prescription system connected to 23,000+ Spanish pharmacies, and a subscription-based individual plan (Savia Premium at €10/month).

Differentiator

Problem solved

Functional benefit

Brands

• Savia Premium: Monthly subscription plan offering unlimited videoconsultations, chat with doctors, unlimited doctor calls, unlimited doctor responses, and unlimited symptom evaluator access.
• Savia Empresas
• Savia Care Empresas

Products and services

• Telemedicina Online medical consultation service for employees of corporate clients and individual subscribers, providing 24/7 access to doctors via video calls, medical chat, and phone consultations without travel or waiting times.
• Programa de Bienestar Comprehensive corporate wellness program combining 500+ on-demand fitness videos, live classes, health challenges, nutrition consultations, expert Q&A, healthy events, and programs covering emotional, nutritional, physical, environmental, and financial wellbeing for employees.
• Psicología Video consultation service with psychologists providing professional emotional support to improve workplace environment, reduce stress, and increase employee productivity.
• Fisioterapia Personalized physiotherapy sessions delivered at the office, at home, or through the Savia app with AI integration to prevent and treat physical discomfort of employees.
• Nutrición Video consultation and chat service with nutritionists providing personalized nutritional plans adapted to each team member to improve dietary habits.
• Entrenamiento personal Personal training plans for individual or group exercise promoting physical activity and motivation, including over 500 on-demand videos across different training types and levels.
• Reconocimientos médicos Medical examinations and health checkups service for employees available through the Savia platform.
• Chat veterinario Chat service connecting employees with registered veterinarians for consultations on pet symptoms, nutrition, and preventive care, with the ability to issue prescriptions for chronic conditions, preventive treatments, and follow-ups.
• Evaluador de síntomas AI-powered symptom assessment tool providing diagnostic orientation and triage recommendations within approximately 5 minutes; the service is explicitly not a medical diagnosis, which requires a qualified physician.
• Receta electrónica Electronic prescription service allowing physicians to generate and send digital prescriptions to patients for pickup at over 23,000 pharmacies across Spain.
• Savia Premium Individual consumer subscription plan at €10/month offering unlimited access to video consultations, medical chat, physician callback service, messaging with doctors, and AI symptom evaluator.
• Plataforma de Telemedicina Savia Telemedicine platform for medical practices (clinics and independent doctors) to digitize consultations, featuring video calls, synchronized scheduling, online clinical history, electronic prescriptions, patient billing, and access to Savia's marketplace with over 5 million annual visits; priced at €39.95/month per license.
• Planes Empresas Savia Customizable B2B corporate health and wellness plans (Empresas, Empresas Plus, Empresas Care) providing companies with bundled health services for employees including telemedicine, psychology, nutrition, physiotherapy, personal training, and wellness programs under MAPFRE guarantee.

Quantifiable outcome

• 25% of sick leave in Spain is caused by work-related stress — Savia's services address this primary driver of absenteeism
• +9 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature7 records

Partnerships

One partnership is on record.

• MAPFREflagship/corporateOthersSavia is the digital health platform of MAPFRE, operated by SALUD DIGITAL MAPFRE S.A. MAPFRE is the parent company and primary brand guarantor. All services are delivered 'con la garantía de MAPFRE' (with the guarantee of MAPFRE), providing immediate credibility and trust in the Spanish market. MAPFRE's insurance client base serves as a distribution channel for Savia's enterprise offerings. Savia can be used whether patients are MAPFRE clients or not.

Scale indicators14 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Ada Health: German AI-driven symptom assessment platform used by health systems, insurers, and employers to triage patients. Comparable to Savia's AI symptom evaluator as an early-stage AI health player with B2B2C distribution across multiple markets.

Broad incumbents

• Cigna (Evernorth): Global health services company with digital health and care-delivery offerings including in Europe. A large incumbent with overlapping employer health/wellness and telehealth capabilities operating at significantly larger global scale than Savia.
• Teladoc Health: US-headquartered global leader in virtual care, offering phone, video, and app-based medical consultations across many specialties. Overlaps Savia's core telemedicine offering and B2B enterprise focus, but operates at significantly larger scale and broader geographic reach.
• Adeslas: Spain's largest private health insurer (part of Mutua Madrileña), with digital health and telemedicine services. Provides overlapping health and wellness offerings to Spanish consumers and corporate buyers through a wider insurance portfolio.
• Sanitas: Spain's largest private health insurer (part of Bupa Group), offering digital health services including video consultations, electronic prescriptions, and wellness programs. A broader incumbent serving similar B2B and B2C functions through a wider product portfolio.
• DKV (Munich Re): Spain-based (part of Munich Re) private health insurer with digital health offerings including telemedicine consultations and wellness programs. A broader incumbent serving the Spanish market with overlapping B2B corporate health benefit capabilities.

Direct peers

• Doctolib: France-based leading European telehealth and doctor-booking platform combining SaaS for healthcare professionals, marketplace, and telemedicine services. Mirrors Savia's three-sided model of employer/patient/professional with multi-specialty care across Europe.
• Mediktor: Spanish-developed AI-based symptom assessment and triage platform sold to health insurers, providers, and pharma. Operates an AI symptom checker closely analogous to Savia's Evaluador de Síntomas, addressing the same Spanish and European B2B health market.
• Lyra Health: US-based mental-health benefit platform for employers providing therapy, coaching, and digital mental-health tools to corporate workforces. Mirrors Savia's B2B employer-benefit model, and is the closest US analog for employer-funded digital health/wellness distribution.
• Doctoralia: Spain-based online healthcare marketplace operated by Docplanner, connecting patients with doctors and offering telemedicine consultations and appointment booking. Most directly comparable to Savia's three-sided model of marketplace + telemedicine + multi-specialty providers in the Spanish market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/saludsavia
• Facebookfacebook.com/saludsavia
• LinkedInlinkedin.com/company/saludsavia
• Instagraminstagram.com/saludsaviaes

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Savia