What Caser Residencial does

Caser Residencial S.A.U. is a Spanish private company founded in 2004 and headquartered in Madrid, operating as the specialized elder care subsidiary of Grupo Caser, a Spanish insurance and financial services conglomerate. The company runs a vertically integrated care platform spanning three core service lines: Residencias (24 residential care homes with over 3,700 beds across 16 Spanish provinces), Centros de día (day care centers in 7 provinces with 15–30 places each), and Caser Cuidados (home-based care, teleassistance, and domiciliary services in 14 provinces). Specialized care units address Alzheimer's and dementia, stroke and brain injury, psychogeriatrics, mental health, traumatological rehabilitation, post-hospital recovery, family respite, and an International Unit with bilingual staff for foreign residents.

The underlying operating model is a Person-Centered Care (Atención Centrada en la Persona) framework delivered by multidisciplinary clinical teams (medical, nursing, physiotherapy, psychology, occupational therapy, social work, geroculturists). Technology plays a supporting rather than central role: the company licenses the NeuronUP cognitive stimulation platform in six centers and participates as an end-user partner in two R&D consortia — AGAR (voice-based virtual assistant for elderly home monitoring led by ALCAD Electronics) and ORKESTA (proactive integrated long-term care ecosystem in the Basque Country). Quality infrastructure includes EFQM 600+, AENOR ISO 9001, and IQNet certifications.

Revenue is generated almost entirely through subscription/recurring monthly fees for residential stays (permanent and temporary), day care attendance, and home care service hours, supplemented by publicly funded 'concertadas' beds contracted with regional governments (notably IMAS in Murcia). Distribution is direct-to-consumer via phone (900 323 323), website contact forms, on-site visits, and a 'Te llamamos' callback service. The company reached €100 million in revenue in 2022, employs 1,001–5,000 people, and has continued opening new centers — notably entering Andalusia with the Málaga center in September 2023 and the Almería center in July 2025.

Name

Caser Residencial

Legal name

CASER RESIDENCIAL, S.A.U.

Website

https://caseresidencial.es

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Caser Residencial is a Spanish private elder care operator running 24 residential centers, day care facilities, and home care services (Caser Cuidados) across 16 provinces, serving elderly and dependent individuals under the Grupo Caser insurance umbrella.

Ownership category

akta.pro rank

Product category

Senior Care Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Nursing Care Facilities (Skilled Nursing Facilities) (623110), Home Health Care Services (62161)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Assisted Living with Memory Care (Mixed Campus) (HLADABAB)

akta.pro secondary industries

Home Health Clinical Care Coordination & Case Management (HSABACAO), Facility-Based Respite (Assisted Living/SNF/Memory Care Short Stays) (HLADAKAB), Chronic Care & Complex Care Management (HSABAIAD), Recurring Housekeeping for Seniors/In-Home Support (HSAEAAAL)

Keywords

• Senior care services
• Residential care homes
• Adult day care
• Home care services
• Elderly care

Headquarters

HQ city

Madrid

HQ country

Colombia

HQ region

Latin America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Residential Care Fees: Fees for permanent and temporary residential stays in senior care homes, including rooms (double and individual), suites, and assisted apartments. Includes healthcare, rehabilitation, and hotel services.
2. Day Care Centers: Fees for daytime social-healthcare services at day care centers with therapeutic and rehabilitation activities for seniors living at home.
3. Home Care Services (Caser Cuidados): Home-based care including domestic help, caregivers, home auxiliaries, teleassistance, and specialized nursing. Available for elderly and people of any age with dependency or special needs.
4. Specialized Care Units: Revenue from specialized units including Alzheimer's, stroke/brain injury, psychogeriatrics, mental health, post-hospital rehabilitation, and international units.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

Caser Residencial operates residential care homes, adult day care centers, and home care services for elderly and dependent persons across Spain. The company provides 24/7 comprehensive care including accommodation, meals, medical and nursing care, physiotherapy, psychology, occupational therapy, and social work, with specialized units for Alzheimer's/dementia, stroke/brain injury, psychogeriatrics, mental health, traumatological rehabilitation, post-hospital recovery, family respite, and international residents. Home care under the Caser Cuidados brand covers domiciliary help, caregivers, home auxiliaries, teleassistance (basic and advanced), and at-home recovery.

Product overview

Caser Residencial operates as a multi-product care platform offering three core service lines: Residencias (residential care homes), Centros de día (adult day care centers), and Caser Cuidados (home care services). The platform is organized around specialized care units for conditions including Alzheimer's/dementia, stroke/brain injury, psychogeriatrics, mental health, traumatological rehabilitation, post-hospital care, and family respite. Home care services include teleassistance (standard and advanced), domiciliary recovery, home helpers, and caregivers. The company also offers an International Unit with bilingual staff for foreign residents. The portfolio is complemented by day centers across Spain and a coordinated care continuity model combining residential, therapeutic, and home-based services.

Differentiator

Problem solved

Functional benefit

Brands

• Caser Cuidados: Home care services including domiciliary assistance, caregivers, nursing auxiliaries, teleassistance, and rehabilitation at home for persons of any age with dependency or special needs.
• Centro de Cuidados

Products and services

• Residencias (Residential Care Homes) 24/7 residential care homes for elderly and dependent persons offering accommodation in individual, double, and suite rooms, with meals, medical and nursing care, physiotherapy, psychology, occupational therapy, social work, and recreational activities. Operated across 24 centers in 16 Spanish provinces with more than 3,700 beds.
• Centros de Día (Adult Day Care Centers) Daytime social-healthcare centers for seniors living at home, offering meals, therapeutic activities, cognitive stimulation, and rehabilitation. Available across 7 Spanish provinces with 15–30 places per center.
• Caser Cuidados (Home Care Services) Home-based care services including domestic help, caregivers, home auxiliaries, teleassistance, and specialized nursing for elderly and people of any age with dependency or special needs. Available across 14 Spanish provinces with services delivered by directly employed and vetted staff.
• Teleasistencia (24-Hour Emergency Response Service) 24-hour emergency teleassistance service available 365 days a year, providing immediate response to emergency situations for users both inside and outside the home.
• Teleasistencia Avanzada (Advanced Remote Monitoring) Advanced teleassistance service providing enhanced remote monitoring capabilities and security for users and their families through innovative care management technology.
• Recuperación a Domicilio (Home Recovery) Professional care provided at home for recovery from various pathologies, delivered by specialized technicians supporting continuity of care after hospital discharge.
• Specialized Alzheimer's & Dementia Care Units Specialized residential care units for persons with Alzheimer's disease and other dementias, using the NeuronUP cognitive stimulation platform deployed across six centers.
• Specialized Stroke & Brain Injury (Ictus) Care Specialized neurorehabilitation units for stroke recovery and acquired brain injury patients, with intensive therapy programs delivered by multidisciplinary teams.
• Specialized Psychogeriatric Care Units Psychogeriatric units for treatment of elderly patients with mental health conditions, behavioral disturbances, and dementia-related syndromes.
• Specialized Mental Health Care Mental health care services for elderly patients requiring psychiatric support and treatment within a residential setting.
• Specialized Traumatological Rehabilitation Traumatological rehabilitation services for orthopedic recovery and post-surgical rehabilitation, delivered by physiotherapy and clinical teams within residential centers.
• Cuidados Poshospitalarios (Post-Hospital Care) Post-hospital and post-operative care services for recovery after surgery or medical treatment, available as temporary residential stays with full medical and nursing support.
• Respiro Familiar (Family Respite Care) Family respite care service providing temporary residential stays for dependents to give family caregivers relief and prevent caregiver burnout.
• Unidad Internacional (International Care Unit) International care unit with bilingual staff providing culturally adapted services for foreign residents, including international menus, activities, and TV channels, primarily available in Málaga and other tourist areas.

Quantifiable outcome

• Over 3,700 residential beds occupied across 24 centers with high demand and occupancy rates
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• AFAPOcoreStrategic or Co-development Partner · 1 January 2023Caser Residencial and AFAPO (Alzheimer families association) formed a strategic alliance to improve care for people with Alzheimer's in the province of Pontevedra. The partnership aims to enhance support, share knowledge, and develop joint activities for Alzheimer's patients and their families.
• NeuronUPcoreTechnology or Integration · 1 January 2023Caser Residencial signed an agreement with NeuronUP, a leading neurorehabilitation platform, to implement its cognitive stimulation tool in six centers. NeuronUP provides digital exercises for cognitive rehabilitation used by therapists in day-to-day care.
• EcoembesminorStrategic or Co-development Partner · 1 January 2023Caser Residencial joined the Ecoembes alliance 'Terceros en edad, primeros en reciclar' (Seniors first in recycling), focused on environmental awareness and sustainable waste management practices among elderly populations.
• ASG HomesminorStrategic or Co-development Partner · 1 January 2023Caser Residencial and ASG Homes launched Olife Living & Share, the first Spanish operator specialized in creating and managing senior living residential projects comprehensively (360°).
• EVAD (Escuela de Videojuegos)minorStrategic or Co-development Partner · 1 January 2023Caser Residencial partnered with EVAD (video game school) to organize the 'Gaming vs Alzheimer' event at the Espacio Caser in Málaga, exploring the therapeutic benefits of video games for cognitive health in elderly.
• Fundación nipaceminorStrategic or Co-development Partner · 1 January 2023Caser Residencial participated as a stakeholder/involved entity in the XIII Premios Dependencia y Sociedad awards, where Fundación Nipace won the Transformación Social category.
• Universidad Carlos IIIminorOthers · 1 January 2023Universidad Carlos III won the I+D+i category at the XIII Premios Dependencia y Sociedad organized by Fundación Caser.
• Fundación Mutua de PropietariosminorOthers · 1 January 2023Fundación Mutua de Propietarios won the Emprendimiento category at the XIII Premios Dependencia y Sociedad organized by Fundación Caser.
• Rafael de la Hoz (Architecture Studio)minorStrategic or Co-development Partner · 1 January 2023Rafael de la Hoz architectural studio designed Caser Residencial Málaga, featuring cutting-edge architecture and design with 9,500m2 of space on a 156-bed facility.
• ASPAYM MadridcoreStrategic or Co-development Partner · 1 January 2022Caser Residencial and ASPAYM Madrid (Association of People with Spinal Cord Injury and other Physical Disabilities) signed a collaboration agreement to promote integration and offer special conditions for associated members and workers at residential or home care services.
• Asociación Española contra el Cáncer (AECC)coreStrategic or Co-development Partner · 1 January 2021Caser Residencial and AECC signed a collaboration agreement to raise awareness about cancer prevention, support patients and families, and promote cancer research. Joint activities are carried out across all Caser Residencial centers.

Scale indicators9 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Vitalia Home: Spanish residential care operator with a national footprint of centers focused on elderly and dependent care. Comparable service portfolio and target customer base.
• Amavir: Spanish operator of residential centers and day centers for the elderly, with national coverage and a similar mix of private and publicly funded beds. Closely comparable in service model and target segment.
• Ballesol: Spanish senior care provider operating residential centers, day centers, and home care. Comparable to Caser Residencial in elderly care positioning and mixed-tier offering, though with stronger focus on urban markets.
• Sanitas Mayores: Spanish operator of senior residences and day centers, owned by Bupa. Comparable in elderly residential care, with international backing and a similar integrated care platform approach.
• DomusVi: One of the largest private operators of residential care homes and day centers in Spain. Directly comparable to Caser Residencial in service mix (residences, day care, home care), target customer (elderly and dependents), and Spanish national footprint.
• Clece (Social Services): Spanish operator providing residential care, day centers, and home care services for elderly and dependents. Comparable in service mix and Spanish geographic footprint, owned by ACS Group.

Broad incumbents

• Eulen Servicios Sociosanitarios: Spanish multiservice group with a dedicated social-health division providing home care, teleassistance, and care staffing. Comparable in the home care and teleassistance segments Caser Cuidados competes in.
• Orpea (Spain): French-listed multinational operator with a significant Spanish portfolio of nursing homes, assisted living, and home care. Comparable in service offering and elderly care focus, though it operates as part of a much larger pan-European group.
• Colisée (Spain): European senior care group with Spanish operations, offering nursing homes and assisted living. Comparable service portfolio and target population, with broader European parent providing scale advantages.

Emerging players

• Grupo 5 (Gestión y Servicios Socio-sanitarios): Spanish socio-sanitary service provider operating residential centers, day centers, and home care with a focus on mental health and dependency. Comparable in integrated care model and Spanish public-private mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC7FGz076nXp9SAaXd34RBZQ
• Facebookfacebook.com/caseresidencial
• LinkedInlinkedin.com/company/caser-residencial
• Instagraminstagram.com/caseresidencial
• Xx.com/c_residencial

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caser Residencial