SZS

What SZS does

SZS AG was a Swiss trading and service company for office communication systems, founded in 1984 and headquartered in Trogen in the canton of Appenzell Ausserrhoden. The firm operated a Print Solutions service line covering toner supply, equipment troubleshooting, and meter readings for office printing equipment used by regional business customers in Eastern Switzerland.

The business model is a local professional-services model: recurring toner/supplies replenishment, on-site technical service calls, and remote/automated meter reads delivered by a small field team of two service technicians (Bastian Rickenbacher, Matthias Waldoch) under location manager Roman Schläpfer. SZS sold and serviced office communication (print) hardware, generating revenue through a mix of consumables supply, service contracts, and equipment-related transactions for SMB and corporate customers in a single Swiss canton.

Effective April 1, 2026, SZS AG was acquired by Pius Schäfler AG and integrated as "Filiale Appenzellerland," with the Trogen office, the existing service team, and the regional customer book retained under the acquirer's six-location Swiss service network. As of the transaction date, SZS AG ceased to operate as an independent entity.

Name

SZS

Legal name

SZS AG

Website

https://szs-ag.ch

Company type

Private

Founded year

1984

Operating status

Acquired

Headcount range

1–10 employees

Short description

SZS AG was a Swiss office communication systems trading and service company based in Trogen, Appenzell Ausserrhoden, specializing in Print Solutions — toner supply, troubleshooting, and meter readings. Acquired by Pius Schäfler AG effective April 1, 2026.

Ownership category

akta.pro rank

Product category

Office Printing Services

NAICS

Support Activities for Printing (32312)

SIC

Service Industries For The Printing Trade (2790)

akta.pro primary industry

Production & High-Volume Printing Systems (HDACAEAJ)

akta.pro secondary industry

Technical Support & Helpdesk Contact Centers (BPAAAAAI)

Keywords

• Office printing services
• Print solutions
• Toner supplies
• Printer maintenance
• Document management

Headquarters

HQ city

Trogen

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain

Revenue model

1. Print Solutions Services: SZS provides print solutions services including equipment maintenance, toner supplies, and technical support. The business operates in the same market as Pius Schäfler AG, serving businesses with office printing and document management needs.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

SZS AG provided Print Solutions services for office communication systems, including toner ordering, troubleshooting and repair support for printing equipment, and meter/counter readings. The company served business customers in the Trogen/Appenzellerland region of Switzerland with equipment maintenance, consumables supply, and technical support, and as of April 1, 2026 operates as the Filiale Appenzellerland within the Pius Schäfler AG family business group.

Product overview

SZS AG operates as a Print Solutions provider offering toner ordering, technical troubleshooting, and meter reading services for printing equipment. The company has been integrated into the Pius Schäfler AG family as of April 1, 2026, joining other divisions including Papeterie (stationery and craft supplies), Interior Design, and Bürobedarf (office supplies). The Trogen location continues operations as the 'Filiale Appenzellerland' under new ownership.

Differentiator

Problem solved

Functional benefit

Products and services

• Print Solutions

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Pius Schäfler AGcoreStrategic or Co-development PartnerPius Schäfler AG acquired SZS AG effective April 1, 2026. The acquisition integrates SZS into the Pius Schäfler family business, which operates in the same market with shared values of quality, customer service, and motivated teams. SZS becomes the 'Filiale Appenzellerland' under the Pius Schäfler group while maintaining operations in Trogen. The group includes additional business areas: Papeterie, Interior Design, and Büromaterial.

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Bechtle AG: Bechtle is a major European (with strong Swiss operations) IT and office solutions provider serving SMB and enterprise customers with hardware, software, and services. It is comparable to SZS as a B2B office technology and services dealer, though at much larger scale and broader scope.
• ALSO Group: ALSO Group is a Switzerland-headquartered IT and office products distributor and services provider covering the DACH region. It is comparable to SZS in trading office/IT technology and offering adjacent services, but at significantly larger scale and broader product portfolio.

Broad incumbents

• HP (Switzerland): HP is a dominant global printer OEM with significant Swiss operations and HP Managed Print Services offerings. It targets the same SMB office printing customers as SZS, with HP also acting as a key equipment vendor to dealers like SZS.
• Konica Minolta: Konica Minolta is a major printer/MFP OEM with a sizable managed print services practice in Europe. It competes for the same office print and document services spend as SZS, especially among SMB and mid-market accounts.
• Xerox: Xerox is a global leader in office printing equipment and managed document/print services with a strong European presence. It addresses the same office printing workflow needs as SZS but operates at enterprise scale across multiple geographies.
• Canon (Switzerland): Canon is a leading office printer and copier manufacturer with Swiss operations and direct sales/service programs for SMBs. It overlaps with SZS in supporting office printing fleets, but at far greater scale, with proprietary hardware and direct customer relationships.
• Ricoh (Switzerland): Ricoh is a global OEM of office printers and a leading provider of managed print services with operations in Switzerland. It competes in the same managed print services category as SZS and serves similar SMB/enterprise office printing customers, but at much larger scale and with proprietary hardware.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@piusschaeflerag
• Facebookfacebook.com/piusschaefler
• LinkedInlinkedin.com/company/piusschaefler
• Instagraminstagram.com/piusschaefler
• TikToktiktok.com/@piusschaefler

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SZS