ITSM Servicenow Training
Virtuxient Technologies is an Official ServiceNow Partner providing consulting, implementation, and staff augmentation services across 15+ ServiceNow modules to enterprise clients in Healthcare, Financial Services, and Manufacturing, with delivery operations in India, the UK, and Australia.
- Company typePrivate
- Founded2019
- HeadquartersNoida, India
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ITSM Servicenow Training does
Virtuxient Technologies is a privately held ServiceNow consulting and implementation firm founded in 2019 and headquartered in Noida, India. Operating as an Official ServiceNow Partner, the company delivers end-to-end ServiceNow services across strategy and roadmap planning, module implementation, custom application development, third-party integrations (REST/SOAP), staff augmentation, and post-launch support. Its delivery scope covers 15+ ServiceNow modules including ITSM, ITOM, ITAM, HRSD, GRC, SecOps, CSM, CMDB, and Application Development, supported by certified developers, administrators, and architects holding the highest platform certifications.
The business model is pure professional services with three primary revenue streams: IT consulting and strategy engagements, project-based development and implementation work, and time-and-materials or retainer-based staff augmentation, supplemented by subscription-style ongoing support and optimization contracts. Pricing is quote-based and not publicly disclosed; the sales motion is consultative enterprise field sales initiated through a free no-obligation consultation offer. Go-to-market is exclusively direct enterprise sales with no resellers, marketplaces, or self-serve channels, and customer segments are organized vertically across Healthcare, Financial Services, and Manufacturing with secondary exposure to Capital Markets, Enterprise Technology, Higher Education, and Logistics.
The company has delivered 50+ projects and reports a 98% client satisfaction rate. Operating geographies extend beyond India to the United Kingdom and Australia, supporting cross-border enterprise engagements through both on-site and remote delivery models. AI features mentioned in marketing material — including Virtual Agent, Predictive Intelligence, and Build Agents — are inherited from the ServiceNow platform rather than developed in-house, and the company does not disclose proprietary AI capabilities, patents, or research output.
ITSM Servicenow Training firmographics
Firmographics- Name
- ITSM Servicenow Training
- Legal name
- Virtuxient Technologies
- Website
- https://virtuxient.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Virtuxient Technologies is an Official ServiceNow Partner providing consulting, implementation, and staff augmentation services across 15+ ServiceNow modules to enterprise clients in Healthcare, Financial Services, and Manufacturing, with delivery operations in India, the UK, and Australia.
- Ownership category
- akta.pro rank
ITSM Servicenow Training industry classification
Industry- Product category
- IT Consulting and ServiceNow Implementation Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Other Management Consulting Services (541618)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)
- akta.pro secondary industry
- Customer Experience (CX) & Digital Experience (BPAHAEAC)
Keywords
Where ITSM Servicenow Training is headquartered
LocationHeadquarters
- HQ city
- Noida
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
ITSM Servicenow Training business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Professional Services - IT Consulting & Strategy: Strategy and roadmap planning, platform health checks and optimization, business process re-engineering, and governance and best practice guidance. Revenue generated through consulting engagements with enterprise clients.
- Professional Services - Development & Implementation: Module implementation (ITSM, ITOM, HRSD, etc.), custom application and scoped app development, Service Portal design and customization, and third-party system integrations. Revenue generated through project-based implementation engagements.
- Staff Augmentation: Providing certified ServiceNow developers, administrators, architects, project managers and business analysts on-demand. Flexible engagement models for short and long-term staffing needs. Revenue generated through time and materials or retainer-based staffing contracts.
- Ongoing Support & Optimization: Post-launch ongoing support, performance optimization, and continuous improvement services. Revenue generated through retainer or subscription-based support contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Consultation Services |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
ITSM Servicenow Training product offering
Product offeringCore offering
Virtuxient is an Official ServiceNow Partner that designs, builds, and optimizes ServiceNow workflows for enterprise clients. The firm delivers IT Consulting & Strategy, Development & Implementation across ServiceNow modules (ITSM, ITOM, HRSD, SecOps, GRC, CSM), and Staff Augmentation with certified ServiceNow developers, administrators, and architects on flexible engagement models.
Product overview
Virtuxient is an Official ServiceNow Partner providing end-to-end ServiceNow expertise through a unified platform-plus-modules architecture. The core offering spans IT Consulting & Strategy, Development & Implementation, and Staff Augmentation services. The product portfolio includes ServiceNow modules: ITSM (IT Service Management), ITOM (IT Operations Management), ITAM (IT Asset Management), HRSD (HR Service Delivery), SecOps (Security Operations), GRC (Governance Risk and Compliance), and CSM (Customer Service Management). Additional modules include CMDB (Configuration Management Database), Integrations, Application Development, and Built with ServiceNow Solutions. The platform is enhanced with AI capabilities including Virtual Agent (generative AI chatbot), Knowledge Management, and Predictive Intelligence. Virtuxient delivers these through both on-site and Remote Services engagement models, supporting 50+ projects with 98% client satisfaction across 15+ ServiceNow modules.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Consulting and Strategy Strategic advisory service aligning ServiceNow roadmap with business goals, including roadmap planning, platform health checks and optimization, business process re-engineering, and governance and best practice guidance for enterprise clients.
- Development and Implementation Certified developer services for configuring, customizing, and building on ServiceNow, from standard module deployments to fully bespoke applications, including Service Portal design and third-party system integrations via REST/SOAP for enterprise clients.
- Staff Augmentation On-demand scaling with certified ServiceNow developers, administrators, and architects who integrate with existing client teams, including project managers and business analysts under flexible short-term and long-term engagement models.
- ServiceNow ITSM Implementation Modernization of IT service delivery through ServiceNow ITSM, including incident management, problem management, change management, and service catalog optimization for enterprise IT teams.
- ServiceNow ITOM Implementation Ensuring service availability through Service Mapping, Event Management, Performance Analytics, and Orchestration and Automation capabilities for proactive IT infrastructure monitoring.
- ServiceNow HRSD Implementation Enhancing employee experiences through ServiceNow HRSD, covering onboarding, offboarding, benefits management, time off requests, and HR service portal capabilities for HR departments.
- ServiceNow SecOps Implementation Responding to security threats through integrated Security Operations including vulnerability management, incident response, and threat intelligence capabilities for security teams.
- ServiceNow GRC Implementation Managing risk and compliance through integrated GRC capabilities covering policy management, risk assessment, audit management, and regulatory compliance tracking for governance teams.
- ServiceNow CSM Implementation Proactive customer service through ServiceNow CSM, enhancing the customer lifecycle with improved self-service resolution, omnichannel engagement, and real-time agent intelligence.
- ServiceNow Integrations Connecting enterprise systems through REST/SOAP integrations, enabling seamless data flow between ServiceNow and third-party applications including CRM platforms like Salesforce and Microsoft Dynamics, and ERP systems like SAP.
- Application Development Custom application and scoped app development on the ServiceNow platform, building bespoke solutions tailored to exact business requirements for enterprise clients.
- Remote Services Remote implementation and support services enabling virtual collaboration with Virtuxient experts without on-site presence requirements for enterprise clients globally.
Quantifiable outcome
- 98% Client Satisfaction rate across 50+ delivered projects
- +1 more outcomes
Companies that use ITSM Servicenow Training
Customer profileNamed customers3 records
Segments7 records
Ideal customer profiles1 record
ITSM Servicenow Training technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability9 records
Feature7 records
ITSM Servicenow Training partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ServiceNowcoreVirtuxient is an Official ServiceNow Partner with certified consultants and developers holding the highest ServiceNow certifications. They provide end-to-end ServiceNow services including strategy, implementation, development, and ongoing support across ITSM, ITOM, HRSD, GRC, SecOps, CSM, and CMDB modules.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
ITSM Servicenow Training competitors and assessment
Company assessmentBroad incumbents
- Infosys ServiceNow Practice: Major India-based global SI with a substantial ServiceNow consulting and implementation practice. Competes with Virtuxient on enterprise ServiceNow deals, particularly leveraging offshore delivery from India.
- KPMG ServiceNow Alliance: Global professional services firm with ServiceNow advisory and implementation capabilities. Overlaps with Virtuxient on ServiceNow consulting, particularly for enterprise transformation programs.
- Accenture ServiceNow Business Group: Global SI with an established ServiceNow practice delivering enterprise-scale implementations. Competes for the same enterprise ServiceNow consulting and implementation work as Virtuxient.
- Deloitte ServiceNow Practice: Global Big Four consulting firm with a large dedicated ServiceNow implementation practice serving enterprise clients. Overlaps with Virtuxient on ServiceNow consulting but operates at vastly larger scale.
Direct peers
- GlideFast Consulting: A ServiceNow Elite Partner specializing in implementation, consulting, and managed services across the full ServiceNow platform. Directly comparable as a pure-play ServiceNow consulting firm competing for the same enterprise implementation work.
- Slalom: A modern consulting firm with a strong ServiceNow practice delivering strategy, implementation, and managed services. Comparable as a regionally focused ServiceNow consulting competitor.
- Crossfuze: A specialized ServiceNow consulting and managed services partner focused on ITSM, ITOM, HRSD, and other modules. Directly comparable as a ServiceNow-only implementation and staff augmentation firm.
- Thirdera (Cognizant ServiceNow Business): Formerly independent and now part of Cognizant, Thirdera was one of the largest pure-play ServiceNow partners globally. Closely comparable as a specialized ServiceNow implementation, advisory, and managed services provider.
Regional players
- Persistent Systems: India-headquartered IT services firm with a ServiceNow practice. Comparable as a competing India-based delivery firm pursuing global ServiceNow implementation work with similar cost structure.
Emerging players
- Fenix24: A specialized ServiceNow SecOps and ransomware recovery partner. Compares as a smaller ServiceNow-focused partner targeting adjacent niche implementations within the same ecosystem.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
ITSM Servicenow Training social profiles
Digital presenceITSM Servicenow Training financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITSM Servicenow Training leadership team
Management profileNumber of profiles
ITSM Servicenow Training funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITSM Servicenow Training M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITSM Servicenow Training
What does ITSM Servicenow Training do?
Virtuxient is an Official ServiceNow Partner that designs, builds, and optimizes ServiceNow workflows for enterprise clients. The firm delivers IT Consulting & Strategy, Development & Implementation across ServiceNow modules (ITSM, ITOM, HRSD, SecOps, GRC, CSM), and Staff Augmentation with certified ServiceNow developers, administrators, and architects on flexible engagement models.
Is ITSM Servicenow Training a public or private company?
ITSM Servicenow Training is a private company. It is classified as unknown and is currently operating.
When was ITSM Servicenow Training founded?
ITSM Servicenow Training was founded in 2019. It employs 11 to 50 people.
Where is ITSM Servicenow Training based?
ITSM Servicenow Training is headquartered in Noida, India, in the Asia region.
How does ITSM Servicenow Training make money?
Four revenue lines are on record. Professional Services - IT Consulting & Strategy is the primary driver. The others are professional Services - Development & Implementation, staff Augmentation and ongoing Support & Optimization.
Who are ITSM Servicenow Training's main competitors?
Broad incumbents on record are Infosys ServiceNow Practice, KPMG ServiceNow Alliance, Accenture ServiceNow Business Group and Deloitte ServiceNow Practice. Direct peers are GlideFast Consulting, Slalom, Crossfuze and Thirdera (Cognizant ServiceNow Business). Persistent Systems is listed as a regional player. Fenix24 is listed as an emerging player.
Does ITSM Servicenow Training have an API?
No public API is recorded for ITSM Servicenow Training.
What industry is ITSM Servicenow Training in?
ITSM Servicenow Training's product category is IT Consulting and ServiceNow Implementation Services. Its primary akta.pro industry code is BPAEAMAL, Offshore Development Center (ODC) / Dedicated Team Services, with a secondary code of BPAHAEAC, Customer Experience (CX) & Digital Experience. Its NAICS code is 541511 and its SIC code is 7370.