The Arc of Washington County

What The Arc of Washington County does

The Arc of Washington County is a charitable 501(c)(3) nonprofit organization incorporated in Maryland (EIN 52-0696197), founded in 1952 and headquartered at 820 Florida Avenue in Hagerstown, Maryland. The organization provides direct-care services to individuals with intellectual and developmental disabilities throughout Washington County, serving 600+ individuals across a service continuum that includes Adult Day Programs, Adult Residential Services (60+ community-embedded homes with 24/7 support), Employment Services using the Employment First philosophy and the Customized Employment model, and Children & Youth Programs encompassing the Stepping Stones autism waiver program, Personal Supports, and Youth Residential Services (five settings, licensed capacity of 17, serving ages 10–21). The organization holds CARF International accreditation and is an approved provider under multiple Maryland Developmental Disabilities Administration waivers (Community Pathways, Community Supports, Family Supports, Autism Waiver). There is no proprietary technology stack; service delivery is labor-intensive, in-person, and human-supported.

Business model and revenue: Revenue is generated through two primary streams. The first is government-funded service delivery: reimbursement from Maryland DDA-administered waiver programs and state/county contracts, paid at negotiated rates for approved services delivered to enrolled individuals under individual service plans. The second is private fundraising: charitable contributions from individuals, corporate sponsors, and grants, including stock transfers, bequests, multi-year pledges, donor-advised funds, restricted funds, and grants. Annual signature events include Dancing with The Arc Stars (which raised a record $273,000 in 2024) and the Golf Tournament at PB Dye Golf Club. Pricing is not publicly disclosed because it is governed by state/federal reimbursement schedules rather than retail pricing. The organization is governed by an elected Board of Directors, affiliated with The Arc of Maryland and The Arc of the United States, and employs 501–1000 people.

Name

The Arc of Washington County

Legal name

The Arc of Washington County, Inc.

Website

https://arcwc-md.org

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The Arc of Washington County is a 501(c)(3) nonprofit founded in 1952 in Hagerstown, Maryland, serving 600+ individuals with intellectual and developmental disabilities through 60+ community residential homes, day programs, youth services, and employment supports, funded primarily by Maryland DDA waivers and charitable donations.

Ownership category

akta.pro rank

Product category

Disability and Human Services

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Vocational Rehabilitation Services (624310), Services for the Elderly and Persons with Disabilities (624120), Residential Intellectual and Developmental Disability Facilities (623210)

SIC

Services-Educational Services (8200), Services-Child Day Care Services (8351)

akta.pro primary industry

Intellectual & Developmental Disabilities (IDD) Schools & Life Skills Programs (EDAKAAAD)

Keywords

• Disability support services
• Residential care services
• Developmental disability programs
• Community living support
• Vocational rehabilitation services

Headquarters

HQ city

Hagerstown

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Funding and Waivers: Revenue is derived primarily from government-funded programs including Maryland Developmental Disabilities Administration waivers (Community Pathways Waiver, Community Supports Waiver, Family Supports Waiver), Autism Waiver services, and state/county contracts. Services are provided under regulatory frameworks that reimburse for approved care and support services.
2. Donations and Fundraising: Charitable contributions from individuals, corporate sponsors, and grant-making organizations. The organization is a 501(c)(3) nonprofit and accepts stock transfers, bequests, multi-year pledges, donor advised funds, restricted funds, and grants. Major annual fundraising events include Dancing with The Arc Stars and Golf Tournament.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

The Arc of Washington County is a 501(c)(3) nonprofit that delivers direct care and support services to individuals with intellectual and developmental disabilities across Washington County, Maryland. Its core offerings include adult day programs, adult residential services in 60+ community homes, employment services using the Customized Employment model, and children and youth programs (including Autism Waiver, Personal Supports, and Youth Residential). Services are accessed primarily through Maryland Developmental Disabilities Administration waiver programs.

Product overview

The Arc of Washington County is a charitable non-profit 501(c)(3) organization providing a comprehensive suite of services for individuals with intellectual and developmental disabilities. The organization operates Adult Day Programs, Adult Residential Services (over 60 homes), Employment Services using the Employment First and Customized Employment models, and Children & Youth Programs. The Children & Youth Programs include the Stepping Stones Program (Autism Waiver services), Personal Supports Program, and Youth Residential Services. The organization also runs annual fundraising events including Dancing with The Arc Stars and a Golf Tournament to support the Empowering Lives Fund.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Day Programs Daytime programming for adults with developmental disabilities providing structured activities, community integration experiences, socialization, and skill development at the organization's Hagerstown campus.
• Adult Residential Services 24/7 residential support services for adults with intellectual and developmental disabilities, delivered across over 60 homes embedded in Washington County neighborhoods, with round-the-clock nursing and maintenance staff and person-centered planning.
• Employment Services Employment support services using the Employment First philosophy and Customized Employment model, including Employment Discovery, Job Search Planning, Job Development and Negotiation, Job Placement, and Short/Long-Term Coaching with Ongoing Supports to place individuals in competitive integrated employment.
• Children & Youth Programs Service category for individuals ages 10-21 encompassing the Stepping Stones autism waiver program, Personal Supports, and Youth Residential Services, addressing transition, independent living skills, socialization, and community integration for young people with disabilities.
• Stepping Stones Program Autism Waiver Supported Program providing in-home respite care, intensive individual support, therapeutic integration services, environmental accessibility adaptations, case management, family consultation, and supported employment for youth with Autism Spectrum Disorder.
• Personal Supports Program Program providing 1-to-1 supports for youth under 21 with special needs including community outreach, respite care, and case management delivered through Maryland DDA waiver programs.
• Youth Residential Services Residential program serving young adults ages 10-21 in five settings with a licensed capacity of 17, including high-intensity group homes and independent living preparation settings for youth with developmental disabilities, autism, behavioral issues, and CINA status.

Quantifiable outcome

• Serves 600+ individuals with intellectual and developmental disabilities in the community
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered minor and core.

• PB Dye Golf ClubminorGTM or Marketing Partner · 18 June 2026Golf venue hosting the annual Arc of Washington County Golf Tournament fundraiser. Provides event space and golf course facilities for community fundraising event.
• The Arc of United StatescoreStrategic or Co-development PartnerNational chapter affiliation providing advocacy support, resources, best practices, and visibility for the local chapter of The Arc movement serving people with intellectual and developmental disabilities.
• The Arc of MarylandcoreStrategic or Co-development PartnerState-level chapter affiliation providing advocacy, resources, and coordination with Maryland state agencies and programs serving people with disabilities.
• Maryland Department of Health: Developmental Disabilities AdministrationcoreImplementation/ SI/ Consulting PartnerPrimary government partner administering waiver programs (Community Pathways, Community Supports, Family Supports) and regulatory oversight for services provided to individuals with developmental disabilities.
• Division of Rehabilitation Services (DORS), Maryland State Department of EducationminorStrategic or Co-development PartnerState agency providing vocational rehabilitation services and employment support for individuals with disabilities. Partnership supports employment services and job placement programs.
• Maryland Association of Community Services (MACS)minorStrategic or Co-development PartnerState association of community service providers offering peer support, advocacy, and professional development resources for disability service organizations.
• The Maryland Developmental Disabilities CouncilminorStrategic or Co-development PartnerState council advocating for policies and programs supporting individuals with developmental disabilities. Partnership provides advocacy voice and policy guidance.
• Washington County Disabilities Advisory CommitteeminorStrategic or Co-development PartnerLocal advisory committee providing disability resource coordination and community input for Washington County disability services and programs.
• CNB BankminorGTM or Marketing PartnerEvent sponsor for Golf Tournament at Leadership Sponsor level, supporting fundraising efforts for the organization.
• Morgan StanleyminorGTM or Marketing PartnerEvent sponsor for Golf Tournament at Leadership Sponsor level, supporting fundraising efforts for the organization.
• Ballet and All That JazzminorGTM or Marketing PartnerDance studio providing choreography and volunteer dancers for Dancing with The Arc Stars event. Owner Lorna Shaffer serves as dance choreographer for the annual fundraiser.
• Barbara Ingram's School of DanceminorGTM or Marketing PartnerDance school providing student performances for Dancing with The Arc Stars event opening entertainment.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Merakey: Nonprofit provider of behavioral health and IDD services including residential, day, and employment programs across Pennsylvania, Maryland, and other states. Direct operating peer in Maryland with overlapping IDD service lines and similar waiver-funded model.
• The Arc of Maryland: State-level chapter of The Arc with affiliated local chapters providing advocacy and services for people with IDD across Maryland. Shares identical mission, affiliation, and waiver program framework with the subject organization.
• Penn-Mar Human Services: Pennsylvania-based nonprofit providing residential, day, and employment services for individuals with intellectual and developmental disabilities. Highly comparable service mix (community-based residential homes, employment services, life skills programs) in a neighboring Mid-Atlantic state, serving a similar IDD population under state waiver funding.
• Chimes International: Nonprofit organization providing residential, day, employment, and behavioral health services for individuals with intellectual and developmental disabilities. Operates in Mid-Atlantic region with comparable service array and similar person-centered philosophy.
• Goodwill Industries International: National nonprofit providing employment services, vocational rehabilitation, and community-based programs for people with disabilities including IDD. Direct operating peer specifically for the subject organization's Employment Services and Customized Employment model programs.
• RHA Health Services: Provider of residential, day, behavioral health, and supported employment services for individuals with IDD and mental health needs. Operates across multiple southeastern and mid-Atlantic states under state Medicaid waiver funding, directly comparable service mix and operating model.

Broad incumbents

• BrightSpring Health Services: Large national provider of home and community-based services including IDD residential, behavioral health, and pharmacy services. Operates at significantly greater scale and geographic breadth than the subject organization but competes for the same Medicaid waiver-funded IDD service contracts.
• Easterseals: National nonprofit organization providing disability and community services including residential supports, day programs, and employment services for individuals with intellectual and developmental disabilities. Operates at significantly greater geographic scale than the subject organization but with overlapping service categories.
• The Arc of the United States: National federation of which The Arc of Washington County is a local chapter. Provides advocacy, resources, and visibility to all Arc chapters but does not deliver direct services itself, making it a broader umbrella incumbent rather than a direct operating competitor.
• Sevita Health (formerly The MENTOR Network): National provider of home and community-based services for individuals with intellectual and developmental disabilities, including residential host homes, day programs, and employment services. Competes for state IDD waiver contracts across multiple states with a broader portfolio than the subject organization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@arcwashco
• Facebookfacebook.com/arcwashco

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Arc of Washington County