Telbridge

Name

Telbridge

Legal name

TelBridge

Website

https://telbridge.co.uk

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Bridgend

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Telecommunications Services and Consultancy: Ongoing telecommunications services including line rental, call charges, broadband services, system maintenance. Recurring revenue through monthly service billing with direct debit collection at end of month.
2. Hardware and Equipment Sales: Sale of telephone systems (Grandstream), routers (DrayTek), CCTV equipment, Wi-Fi access points, and cabling infrastructure. One-time sales with optional leasing arrangements over 3 or 5 years.
3. SIM Only Mobile Contracts: Business mobile contracts with tiered pricing based on data allowances. Billed monthly with 30-day notice period. Invoiced mid-month, collected via direct debit.
4. Professional Services: Site surveys, installation services, ongoing maintenance and support, system audits, and migration planning services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

TelBridge provides bespoke on-site telecommunications consultancy, installation, and managed services to small businesses across South Wales and South-West England. The company designs, supplies, and installs business telephone systems (Grandstream VoIP/SIP), broadband internet access, structured data cabling, business Wi-Fi, commercial CCTV, SIP trunks, mobile contracts, and router management. They act as a single local partner replacing faceless call centres, with monthly recurring services and on-site engineering support.

Product overview

TelBridge is a telecommunications solutions provider offering a portfolio of communication services to small businesses across South Wales. The core offering centres on business telephone systems (Grandstream VoIP/SIP platforms, both Grandstream UCM IP PBX and Grandstream Business Telephone System), internet access (business broadband, FTTP, FTTC, leased lines), and network infrastructure (data cabling CAT5/CAT6, fibre optic installation). Supporting services include SIP Trunks for VoIP telephony, commercial CCTV systems, business Wi-Fi solutions, router management, SIM-only mobile deals, and traditional telephone lines (analogue, ISDN2e, ISDN30). The company also provides telecommunications engineering support and acts as a managed services provider working with major UK broadband providers. No public API is offered.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Telephone Systems
• Data Cabling / Network Infrastructure Design and installation of structured data cabling including CAT5, CAT6, and fibre optic networks for office computers, printers, telephones, Wi-Fi access points, and other network devices. Includes scalable solutions, efficient cable management, and documented installations with photographs.
• Internet Access / Business Broadband Business broadband provisioning including FTTP (Fibre to the Premises), FTTC (Fibre to the Cabinet), ADSL, G.Fast, and Leased Lines for dedicated internet connectivity through major UK providers such as Sky, TalkTalk, BT, SkyConnect, and Virgin Business.
• Business Wi-Fi Business-grade Wi-Fi network solutions using Unifi, Cisco Meraki, and DrayTek technology partners to provide coverage for portable devices, hot desking, and customer or employee Wi-Fi access across office premises.
• SIP Trunks VoIP telephone lines delivered over an internet connection, replacing traditional ISDN and analogue lines. Includes inclusive call minutes to UK landlines and mobiles.
• Business Telephone Lines & Calls Traditional telephony services including analogue lines, ISDN2e, and ISDN30 for businesses not yet ready to transition to VoIP, with audits and supplier comparison to reduce overpayment.
• Commercial CCTV Systems Professionally installed commercial CCTV solutions for internal and external coverage with mobile app access for remote viewing, theft deterrence, loss prevention, colleague protection, and process monitoring.
• Router Management Network security and router management using DrayTek business-grade routers, including firmware updates, configuration, and cybersecurity protection to support VoIP and broadband reliability.
• SIM Only Mobile Deals Business mobile SIM-only contracts on O2 or Vodafone networks with tiered pricing by data allowance, including shared data bundles for multi-user teams. Billed monthly with a 30-day notice period.
• Telecommunications Engineering Services On-site telecommunications engineering support covering broadband troubleshooting, line testing, socket replacement, cabling, and router diagnostics, with same-day engineer visits available across South Wales.
• Business Broadband Provider Management Managed broadband service where TelBridge acts as intermediary with major UK business broadband providers, leveraging local knowledge of provider performance by area to recommend the best fit and handle installation and support.

Quantifiable outcome

• Cost savings through free audit of telephone bills and supplier comparison
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• GrandstreamcoreTechnology or IntegrationAccredited Grandstream partners. The company has completed official Grandstream training and received certification. TelBridge installs Grandstream IP phone systems (UCM series) with features including call recording, voicemail to email, auto-attendant, and video conferencing.
• DrayTekcoreTechnology or IntegrationCertified DrayTek Networking Partner and Authorised Dealer. DrayTek business-grade routers are recommended for network security and VoIP functionality. TelBridge provides router management services using DrayTek equipment.
• Unifi (Ubiquiti)coreTechnology or IntegrationWi-Fi technology partner providing business-grade Wi-Fi solutions. TelBridge designs and installs Unifi Wi-Fi networks for business customers.
• Cisco MerakicoreTechnology or IntegrationWi-Fi technology partner. TelBridge offers Cisco Meraki Wi-Fi solutions as part of their business Wi-Fi services.
• UK Business Broadband ProviderscoreChannel Partner/ Reseller/ DistributorTelBridge works with all major UK business broadband providers including Sky, TalkTalk, BT, SkyConnect, and Virgin Business. They act as an intermediary, helping customers find the best provider based on location-specific performance.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Telappliant: UK business communications provider offering VoIP, hosted telephony, and SIP services, with Cisco heritage. Comparable on hosted VoIP/SIP migration focus for UK business customers.
• Voiceflex: UK SIP trunking and hosted telephony provider serving resellers and SMBs. Directly comparable on SIP trunk provisioning and VoIP migration services, the core of TelBridge's offering.
• Gradwell Communications: UK business telephony and connectivity provider offering broadband, hosted VoIP, SIP trunks, and mobiles to small businesses. Comparable product set and SMB target.
• Pure Telecom: UK business telecoms provider focused on SMBs, delivering mobile, broadband, hosted telephony, and SIP solutions. Closely matches TelBridge's bundled comms approach and customer tier.
• Daisy Communications: One of the largest UK business communications providers, delivering telephony, broadband, mobile, and managed IT services to UK SMBs and mid-market customers. Directly comparable in product mix (voice, broadband, mobile, IT services) and customer segment to TelBridge.
• CommsCo: UK business telecoms reseller delivering mobile, connectivity, and unified communications to SMBs. Comparable business model as a regional UK SMB-focused provider and reseller.
• Wavenet: UK managed service provider offering business connectivity, cloud, and unified communications to SMB and enterprise customers. Comparable in offering UCaaS/broadband bundles and a UK SMB focus.

Broad incumbents

• Gamma Communications: One of the UK's largest business communications providers, supplying voice, data, mobile, and UCaaS across SMB and enterprise, with a large indirect channel. Wider portfolio and scale than TelBridge, but overlapping SIP/hosted voice product set.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telbridge