Newwave
Newwave S.r.l. is an Italian digital agency founded in 2012, headquartered in Mestre, Venice, serving B2B small and medium enterprises in North-East Italy with custom web development, AI and workflow automation, ERP-integrated BI dashboards, SEO/GEO optimization, chatbots, e-commerce, UI/UX design, and managed cloud infrastructure.
- Company typePrivate
- Founded2012
- HeadquartersMestre, Italy
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Newwave does
Newwave S.r.l. is an Italian digital agency founded in 2012 and headquartered in Mestre (Venice), operating as the digital execution subsidiary within Perspect, a national strategic consulting and brand transformation group. The firm serves B2B small and medium enterprises in North-East Italy, with particular concentration in the Veneto manufacturing and industrial districts, plus selected enterprises in events, culture, transportation, and energy. Its core offering is an integrated ecosystem of eight specialist services: custom Business Intelligence dashboards integrated with major Italian ERP systems (Zucchetti, SAP Business One, TeamSystem, Mago, Passepartout, Microsoft Dynamics, Arca, Galileo, Sistemi), AI and workflow automation, web development on WordPress and headless CMS, SEO and GEO/LLM optimization, AI chatbots built on the third-party DocsBot AI platform, e-commerce, UI/UX design, and managed cloud hosting via Cloudflare. The company holds GDPR and CCPA compliance certifications and operates with no public listing or disclosed institutional investment.
The technology stack emphasizes integration into client operational systems rather than standalone products: BI dashboards connect via REST APIs, SQL views, and ETL flows; AI agents orchestrate multi-step workflows across CRM (HubSpot, Salesforce, Pipedrive, Zoho), ticketing (Zendesk, Freshdesk), payments (Stripe, PayPal), and WhatsApp Business. Custom logic is built per client — margin per job/line/client, commission tracking, cash-flow forecasting with rolling 30/60/90-day horizons. The stack is implemented rather than invented: language models come from OpenAI via DocsBot, search visibility work targets Google plus LLM-driven discovery (ChatGPT, Perplexity, Google AI Overviews), and infrastructure runs on European-managed cloud with Cloudflare WAF, DDoS mitigation, and redundant backups.
Revenue is generated exclusively through project-based professional services delivered via direct consultative sales ("Parliamone"), with bespoke quote-based pricing and no standardized tiers or self-serve motion. The company maintains 40+ active clients and reports 100+ projects delivered over 15+ years, with marquee logos including Carnevale di Venezia (eight consecutive editions), Salone Nautico Venezia, Starmatik (Awwwards Honorable Mention), F&M Ingegneria, My GMP, Seapower, and Veneziana Motoscafi. The GTM is curated rather than scaled: Newwave explicitly positions itself as a selective partner with dedicated attention rather than a high-volume agency, and is geographically anchored in Veneto while serving clients nationally through the Perspect group.
Newwave firmographics
Firmographics- Name
- Newwave
- Legal name
- Newwave S.r.l.
- Website
- https://newwave-media.it
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Newwave S.r.l. is an Italian digital agency founded in 2012, headquartered in Mestre, Venice, serving B2B small and medium enterprises in North-East Italy with custom web development, AI and workflow automation, ERP-integrated BI dashboards, SEO/GEO optimization, chatbots, e-commerce, UI/UX design, and managed cloud infrastructure.
- Ownership category
- akta.pro rank
Newwave industry classification
Industry- Product category
- Digital Agency Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- API Development, Integration & Microservices Modernization (BPAEAFAD)
Keywords
Where Newwave is headquartered
LocationHeadquarters
- HQ city
- Mestre
- HQ country
- Italy
- HQ region
- Europe
Offices2 records
Markets served
Newwave business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Professional Services and Consulting: Custom project-based work including web development, AI implementation, business intelligence dashboards, SEO optimization, and digital strategy consulting. Each project is bespoke, designed around specific client objectives with defined KPIs.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Newwave product offering
Product offeringCore offering
Newwave is a B2B digital agency that designs and builds custom web platforms, Business Intelligence dashboards, AI-powered chatbots and automation workflows, e-commerce sites, and managed cloud infrastructure for SMEs in North-East Italy. Each engagement is project-based and bespoke, combining eight service areas (BI, AI & Automation, Web Development/PWA, SEO/GEO, Chatbots, E-commerce, UI/UX, Cloud) into integrated solutions tailored to client business objectives with defined KPIs.
Product overview
Newwave is a digital agency offering an integrated ecosystem of eight specialist services for B2B SMEs in Northern Italy. The core offering spans: custom Business Intelligence dashboards (integrated with major Italian ERP systems like Zucchetti, SAP, TeamSystem, Mago, Passepartout, Microsoft Dynamics, Arca, Galileo, Sistemi) for real-time management control; AI & Automation services including autonomous agents for multi-step business workflows; Web Development & PWAs using WordPress or headless architectures; SEO & GEO Optimization for traditional search and AI engines (ChatGPT, Perplexity, Google AI Overviews); AI-powered Chatbots & Consultants built on the DocsBot AI platform with integrations to HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, and Freshdesk; E-commerce platforms (WooCommerce/headless) with Stripe and PayPal payments; UI/UX Design with custom design systems; and Cloud Infrastructure with Cloudflare security and European managed hosting. The eight services are designed to be combined in integrated solutions, with AI/automation capabilities supporting all areas.
Differentiator
Problem solved
Functional benefit
Products and services
- Business Intelligence e Controllo di Gestione Dashboard Custom management control dashboards integrated with ERP and business management systems (Zucchetti, TeamSystem, SAP Business One, Mago, Passepartout, Microsoft Dynamics, Arca Evolution, Galileo, Sistemi) via REST API, SQL views, and ETL flows. Delivers real-time KPIs including margin per line/customer/order, budget vs. actual variance, DSO, DPO, aging receivables, cash flow forecasting, and inventory rotation. Built for B2B SMEs lacking internal BI capabilities.
- AI & Automazione AI agents operating within business workflows that classify requests, distribute information between departments, activate CRM and management system actions, and collaborate to complete multi-step processes without manual intervention. Includes predictive analytics for sales forecasting, inventory optimization, cash flow forecasting (30-60-90 day rolling), and demand forecasting for manufacturing SMEs. Includes strategic AI consulting and team training.
- Sviluppo Web e PWA Custom website development and Progressive Web App (PWA) creation for enterprises. Includes corporate sites on WordPress or headless CMS, PWAs installable from browser with offline functionality, WooCommerce or headless e-commerce platforms, and technical performance optimization for Core Web Vitals (LCP, INP, CLS).
- SEO & GEO Optimization Search engine optimization and Generative Engine Optimization services combining technical SEO (crawlability, indexing, schema markup, Core Web Vitals), keyword analysis with content architecture, GEO/LLM optimization for ChatGPT/Perplexity/Google AI Overviews citations, and paid campaigns (Google Ads Search/Performance Max/Display, LinkedIn Ads for B2B lead generation).
- Chatbot & Consulenti AI AI-powered chatbots and virtual consultants trained on company products, catalogs, pricing, and documentation. Qualifies leads, manages customer care, and escalates complex requests with full conversation context. Operates across website, WhatsApp Business, email, and reserved portals. Integrates with HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, and Freshdesk. Built on DocsBot AI platform with OpenAI language models.
- E-commerce B2B and B2C e-commerce platform development with personalized pricing per customer, rapid reordering, reserved areas for recurring orders, ERP/inventory/payment integrations, and conversion-optimized checkout. WooCommerce or headless solutions with Stripe and PayPal payment integration.
- UI & UX Design User interface and experience design services including user research and strategy, UI design with design systems, prototyping and usability testing, and conversion rate optimization (CRO). Produces custom interfaces without template use, with design systems ensuring consistency across all digital touchpoints.
- Cloud & Infrastruttura Managed cloud hosting and infrastructure services for websites, e-commerce, and PWAs. Includes managed hosting on European cloud servers, Cloudflare integration (WAF, DDoS mitigation, advanced caching), daily/weekly backups on redundant storage across multiple data centers, and 24/7 monitoring with proactive alerting.
Quantifiable outcome
- 40+ active clients retained in North-East Italy
- +1 more outcomes
Companies that use Newwave
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles2 records
Newwave technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration20 records
AI capability8 records
Feature5 records
Newwave partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- PerspectcoreNewwave is part of Perspect, a strategic consulting and brand transformation studio active nationally. Complementary competencies with same results-oriented approach. Newwave contributes digital expertise while Perspect provides strategic consulting and brand transformation services.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Newwave competitors and assessment
Company assessmentBroad incumbents
- Webflow: SaaS web design and CMS platform whose low-code approach lets SMEs build sites in-house, competing for the same web development budget that Newwave currently captures. Represents a substitution risk rather than direct head-to-head competition.
- WordPress VIP: Enterprise WordPress platform and services arm of Automattic, offering the same WordPress and headless CMS stack Newwave relies on, plus partner-agency ecosystem. Competes for the same Italian enterprise WordPress opportunities.
- Reply: Large Italian IT consulting and system integration group with offices across Europe, offering digital platforms, AI, and enterprise integration services. Comparable in integration-heavy, multi-stack delivery for B2B but at far greater scale.
- Jakala Group: Italian-founded martech and loyalty/digital transformation player serving large enterprise clients across Italy and Europe. Operates broadly in the same B2B digital services space but at significantly greater scale and breadth than Newwave.
Direct peers
- Indicon: Italian technology consultancy delivering custom software, web platforms, ERP integrations, and digital transformation for Italian SMEs and mid-market firms. Closely comparable to Newwave's integration and BI practice.
- Vidiemme: Italian digital product agency combining consulting, design and software development for B2B and enterprise clients. Similar integrated approach to digital transformation as Newwave, though typically larger engagements.
- MOCA Interactive: Italian digital agency focused on customer experience, web platforms, and digital transformation for SMEs and enterprises. Comparable offering and Italian client base to Newwave.
- Pinewood: Italian independent digital agency offering web development, e-commerce, content and digital strategy for mid-market B2B clients. Directly comparable to Newwave in scope, size, and Italian SME customer profile.
- Mikamai: Milan-based digital agency and data/AI consultancy building custom web platforms, data products, and machine-learning solutions for Italian enterprises. Overlaps with Newwave on custom development and AI capabilities for B2B clients.
Others
- HubSpot: CRM and marketing automation platform that Newwave integrates with and resells services around. Not a competitor but a platform partner whose AI roadmap shapes demand for Newwave's chatbot and automation services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Newwave social profiles
Digital presenceNewwave compliance and trust
Trust signalCompliance2 records
Newwave financial estimates
Financial estimateRevenue estimate
Valuation estimate
Newwave leadership team
Management profileNumber of profiles
Profiles1 record
Newwave funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Newwave M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Newwave
What does Newwave do?
Newwave is a B2B digital agency that designs and builds custom web platforms, Business Intelligence dashboards, AI-powered chatbots and automation workflows, e-commerce sites, and managed cloud infrastructure for SMEs in North-East Italy. Each engagement is project-based and bespoke, combining eight service areas (BI, AI & Automation, Web Development/PWA, SEO/GEO, Chatbots, E-commerce, UI/UX, Cloud) into integrated solutions tailored to client business objectives with defined KPIs.
Is Newwave a public or private company?
Newwave is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Newwave founded?
Newwave was founded in 2012. It employs 1 to 10 people.
Where is Newwave based?
Newwave is headquartered in Mestre, Italy, in the Europe region.
How does Newwave make money?
One revenue line is on record: professional Services and Consulting.
Who are Newwave's main competitors?
Broad incumbents on record are Webflow, WordPress VIP, Reply and Jakala Group. Direct peers are Indicon, Vidiemme, MOCA Interactive, Pinewood and Mikamai. HubSpot is listed as an others.
Does Newwave have an API?
No public API is recorded for Newwave.
What industry is Newwave in?
Newwave's product category is Digital Agency Services. Its primary akta.pro industry code is BPAEAFAD, API Development, Integration & Microservices Modernization. Its NAICS code is 541511 and its SIC code is 7370.