Büscher

What Büscher does

büscher GmbH is a privately held, family-owned German office solutions provider headquartered at Eckendorfer Str. 83, Bielefeld, and operating primarily in the North Rhine-Westphalia region. Founded in 1971 by Friedemann Büscher as a typewriter and photocopier sales and repair business, the company was converted to a GmbH in 1991 and, under the current Managing Director Andrea Büscher, has repositioned itself as a holistic ("ganzheitlich") intelligent office solutions integrator serving commercial/B2B customers.

The company delivers its offering across five integrated service pillars: Digitalisierung (document management systems (DMS), OCR text recognition, revision-secure archiving, workflow and permission administration, and document scanners), IT-Leistungen (server, notebook, and PC provisioning, infrastructure, security, monitoring, backup, cloud, Microsoft 365, and virtualization), Medientechnik (interactive touch displays, large-format displays, digital signage, conference technology, projectors, document cameras, and whiteboard/moderation systems), Raumkonzepte (workspace consulting, employee workshops, 2D/3D interior architectural planning, office furniture, acoustic and lighting planning, and external-trade coordination), and Printing & Supplies (multifunction and large-format print systems, authentication/Print+Follow, fleet management, rollout, service, and consumables). Underlying technology is largely a curated stack of third-party OEM brands (HP, Canon, Samsung, Sharp/NEC, terra/Wortmann, Veeam, G-Data, securepoint, AVM, Kyocera, Brother, interstuhl, Flokk, OBJECT CARPET, Glamox, and others); the company's proprietary layer is its fleet management software that automatically monitors toner levels and triggers supplies replenishment, and its integration of these vendors into a single delivery model.

büscher generates revenue through a blend of one-time hardware sales, recurring full-service contracts (maintenance, repairs, spare parts, consumables), multi-year leases and rentals, professional services for workspace planning and IT consulting, and managed IT services. Go-to-market is consultative, sales-led, and project-based: dedicated hotlines per service area, on-site consulting and workshops, a showroom, and a B2B e-commerce shop (shop.buescher.de) supplement the field-sales team. Customers are mid-market and enterprise commercial buyers across diverse industries (textiles, software, carpet manufacturing, legal, furniture import, public-sector marketing), with named accounts including Delius Holding, Walter Nagel GmbH, EGE Carpets, Dr. Geisler/Dr. Franke Rechtsanwälte, RRR Europe, and Stadtmarketing Bielefeld. Headcount is 40 employees. Revenue is not publicly disclosed.

Name

Büscher

Legal name

büscher GmbH

Website

https://buescher.de

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

11–50 employees

Short description

büscher GmbH is a family-owned, Bielefeld-based integrator of holistic office solutions (document management, IT, media technology, workspace planning, and printing) for commercial/B2B customers in North Rhine-Westphalia, Germany, with 40 employees and a five-pillar service model.

Ownership category

akta.pro rank

Headquarters

HQ city

Bielefeld

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Sales: Sale of office equipment including multifunction systems, printing systems, large-format printing systems, IT hardware (servers, notebooks, PCs), media technology equipment, and office furniture.
2. IT Services and Support: IT services including server management, infrastructure setup, security, monitoring, backup solutions, cloud solutions, Microsoft 365, and virtualization.
3. Consulting Services: Consulting for workspace planning, interior architecture, color and material concepts, acoustics and lighting planning, and IT consulting.
4. Service and Maintenance: Service, maintenance, and repairs for printing systems and IT equipment. Full-service contracts including maintenance, repairs, spare parts, and consumables.
5. Consumables and Supplies: Toner, ink, and other consumables for printing systems.
6. Leasing and Rental: Equipment can be purchased, leased, or rented with optional full-service contracts.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

büscher GmbH is a full-service B2B office solutions provider offering five integrated service pillars: Digitalisierung (document management and DMS), IT-Leistungen (IT infrastructure, servers, cloud and Microsoft 365), Medientechnik (presentation, conference and digital signage technology), Raumkonzepte (holistic office space planning and furniture) and Printing & Supplies (multifunction and large-format print systems with fleet management). Equipment can be purchased, leased or rented, with optional full-service contracts covering maintenance, repairs, spare parts and consumables, delivered through consultative field sales and an in-house service team.

Product overview

Büscher GmbH is a full-service office solutions provider offering five integrated service pillars: Digitalisierung (document management and DMS), IT-Leistungen (IT infrastructure and services), Medientechnik (presentation and conference technology), Raumkonzepte (holistic office space planning), and Printing & Supplies (print systems and fleet management). The company operates as a single unified offering rather than a modular platform, combining consulting, planning, visualization, and execution across all service areas. Customers can purchase, lease, or rent equipment, with optional full-service contracts covering maintenance, repairs, and consumables.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitalisierung (Digitization) Document management solutions including document management systems (DMS), OCR text recognition, revision-safe archiving, collaborative document editing, workflows, permission administration, and document scanners for commercial customers looking to digitize paper-based processes.
• IT-Leistungen (IT Services) Comprehensive IT services for commercial customers including server provision, notebooks and PCs, infrastructure setup, security solutions, monitoring, backup solutions, cloud solutions, Microsoft 365 deployment, and virtualization.
• Medientechnik (Media Technology) Presentation and conference technology for commercial customers including interactive touch displays, large-format displays, digital signage, mobile device management (MDM), signal management, mounting solutions, conference technology, document cameras, projectors, and whiteboard/moderation systems.
• Raumkonzepte (Room Concepts) Holistic office space planning for commercial customers including current-state analysis, consulting, employee workshops and interviews, color and material concepts, 2D/3D interior architectural planning, office chairs, desks, conference tables and chairs, lounge and break-out areas, acoustic and lighting planning, and coordination of external trades with assembly.
• Printing & Supplies Printing solutions for commercial customers including multifunction systems, print systems, document scanners, large-format printing systems, authentication and Print+Follow solutions, security solutions, fleet management, rollout services, maintenance, and consumables (toner, ink). Equipment can be purchased, leased or rented with optional full-service contracts.

Quantifiable outcome

• Delius Holding installed 50+ HP printing systems across 3 locations with automated fleet management
• +1 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

20 partnerships are on record, tiered core.

• HPcoreTechnology or IntegrationHP is a key brand partner for printing solutions including multifunction systems, print systems, and large-format print systems. Delius Holding received 50+ HP systems across 3 locations through büscher.
• CanoncoreTechnology or IntegrationCanon is a brand partner for document scanners and imaging solutions used in digitalization projects.
• SamsungcoreTechnology or IntegrationSamsung is a brand partner for display and media technology solutions including interactive touch displays and large-format displays.
• Sharp/NECcoreTechnology or IntegrationSharp/NEC is a brand partner for professional display and projection solutions.
• terra (Wortmann)coreTechnology or Integrationterra (Wortmann) is a key brand partner for IT hardware including servers, notebooks, and PCs. Büscher is an authorized Wortmann Premium Partner confirmed for 2024.
• VeeamcoreTechnology or IntegrationVeeam is a brand partner for backup solutions and data protection.
• G-DatacoreTechnology or IntegrationG-Data is a brand partner for IT security solutions.
• securepointcoreTechnology or Integrationsecurepoint is a brand partner for IT security solutions.
• AVMcoreTechnology or IntegrationAVM is a brand partner for networking and connectivity solutions.
• BrothercoreTechnology or IntegrationBrother is a brand partner for printing solutions.
• KyoceracoreTechnology or IntegrationKyocera is a brand partner for printing solutions.
• SharpcoreTechnology or IntegrationSharp is a brand partner for printing and media technology solutions.
• LegamastercoreTechnology or IntegrationLegamaster is a brand partner for presentation and collaboration tools including whiteboards and moderation systems.
• ViewSonic (Finch Partner)coreTechnology or IntegrationViewSonic is a brand partner through the Official Finch Partner program for visual display solutions.
• interstuhlcoreTechnology or Integrationinterstuhl is a brand partner for office chairs and seating solutions.
• FlokkcoreTechnology or IntegrationFlokk is a brand partner for office furniture and seating.
• OBJECT CARPETcoreTechnology or IntegrationOBJECT CARPET is a brand partner for office carpeting and floor solutions.
• GlamoxcoreTechnology or IntegrationGlamox is a brand partner for lighting solutions.
• DrivvecoreTechnology or IntegrationDrivve is a document management software brand used for customer projects like RRR Europe GmbH.
• hallo ArbeitcoreStrategic or Co-development Partnerhallo Arbeit is a network partnership where büscher participates as a partner to help make offices fit for the future, particularly for companies seeking to employ people with disabilities.

Scale indicators3 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Sharp Electronics Deutschland: German arm of Sharp providing multifunction printers, displays, and managed services. Overlaps with büscher across Printing & Supplies and Medientechnik (Sharp/NEC is already a brand partner).
• CANCOM SE: Major German IT services provider focused on cloud, managed services, and modern workplace solutions. Competes with büscher's IT-Leistungen and digital workplace offerings, with a national footprint and significantly larger delivery capacity.
• ALSO Group: European IT distribution and services platform providing cloud, IoT, and workplace solutions. Competes for mid-market B2B IT and printing contracts across the same customer segments büscher serves.
• SVA System Vertrieb Alexander: German IT system house offering data center, workplace, and managed services to enterprise customers. Comparable to büscher's IT-Leistungen arm with a national footprint and significantly larger delivery capacity.
• Bechtle AG: Germany's largest IT system house with 13,000+ employees, offering IT services, hardware distribution, and managed services across the entire office technology stack. Comparable to büscher across IT-Leistungen and Printing & Supplies, but at vastly greater scale and national scope.
• Konica Minolta Business Solutions Deutschland: German arm of Konica Minolta offering multifunction printers, managed print services, and IT services. Direct overlap with büscher's printing fleet and managed services, with national direct-sales reach.
• Ricoh Deutschland: Ricoh's German operations offering printers, managed document services, and workplace solutions. Comparable in printing and DMS, with the brand power to compete for büscher's target enterprise accounts directly.

Direct peers

• Office Partner: German B2B retailer specializing in office equipment, IT hardware, and supplies. Competes with büscher on transactional hardware and consumables sales, particularly through its German online channel.
• TA Triumph-Adler: German office equipment and document management company with a regional dealer/service network across Germany. Closely comparable to büscher across printing hardware, DMS, and managed document services for B2B customers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/b%C3%BCscher-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Büscher