Carers Bucks

What Carers Bucks does

Carers Bucks is a UK-registered charity founded in 2004 and based in Aylesbury, Buckinghamshire, that provides free information, advice, guidance, and emotional support to unpaid carers aged 5 to 95+. The organization operates three age-segmented core service lines: Young Carers Bucks (ages 5-16), Young Adult Carers Bucks (ages 16-25), and Adult Carers services, alongside targeted programmes for parent carers, working carers, armed forces carers, and former carers. Distribution is delivered through a multi-channel referral model: adult carer support workers are embedded in Primary Care Networks and GP practices across Buckinghamshire, a hospitals support worker is stationed across four NHS hospital sites (Amersham, High Wycombe, Stoke Mandeville, Wexham) in partnership with Buckinghamshire Healthcare NHS Trust, and the Schools Project engages over 40 schools in young carer identification and support, including an annual awards programme. The charity also operates a digital support platform in partnership with Bridgit Care, offering online information, advice, and personal support planning tools, including an AI-powered 'Money Meera' financial support tool.

The business model is that of a non-profit charity. Core revenue historically derived from statutory commissioning by Buckinghamshire Council, supplemented by donations, a Buckinghamshire Lottery pass-through (60p per £1 ticket), challenge events fundraising (via Run for Charity partnerships), and community fundraising. All services are free at point of use. The organization is governed by a Board of Trustees and shares joint governance with Carers Milton Keynes. In March 2025, Buckinghamshire Council completed a tender process for the statutory review of the Buckinghamshire Carers Support Service, resulting in Mobilise Ltd being appointed as the new commissioned provider from 1 July 2025. Carers Bucks is no longer accepting new referrals and has closed its Duty Line, though it continues to operate fundraising and partnership activities. Karen Irons serves as Interim CEO.

The technology stack is lean and partnership-dependent. The core digital offering is the Bridgit Care online support platform, which provides self-service tools for unpaid carers. The organization does not maintain a proprietary technology platform, mobile application, or public API. Integration with NHS systems and GP practices is described as partnership-based rather than technically deep. The organization's brand is protected through Carers Trust Excellence for Carers accreditation and UK Government Disability Confident Committed status, with sub-brands Young Carers Bucks and Young Adult Carers Bucks operating under the parent charity identity.

Name

Carers Bucks

Legal name

Carers Bucks

Website

https://carersbucks.org

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Carers Bucks is a Buckinghamshire-based UK charity founded in 2004 that provides free information, advice, guidance, and emotional support to unpaid carers aged 5-95+, delivered through embedded hospital, GP, and school programmes. The charity is transitioning its commissioned service to Mobilise from July 2025.

Ownership category

akta.pro rank

Product category

Social Care Services for Unpaid Carers

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family Caregiver Coaching, Education & Support (HSABAIAI)

akta.pro secondary industries

Caregiver Support, Coaching & Training (HLADALAG), Financial & Bill-Pay Oversight Coordination (Representative Payee Support) (HSABAIAK)

Keywords

• Unpaid carer support
• Young carers services
• Social care charity
• Carer information advice
• Community care outreach

Headquarters

HQ city

Aylesbury

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Statutory Commissioning: Carers Bucks historically received commissioned funding from Buckinghamshire Council to provide statutory carers support services. As of March 2025, a tender process resulted in Mobilise being appointed as the new commissioned provider from 1 July, indicating a transition in funding arrangements.
2. Donations: Charitable donations from individuals and organizations. The organization actively fundraises through online donations, challenge events, and community presentations.
3. Lottery Partnership: Partnership with Buckinghamshire Lottery where Carers Bucks receives 60p per £1 lottery ticket sold, providing ongoing passive fundraising revenue.
4. Challenge Events Fundraising: Partnership with Run for Charity for challenge events including Henley River Trails, Oxford Half Marathon, Tough Mudder, inflatable events, and bungee jumps. Participants fundraise for Carers Bucks with support from the Fundraising Team.
5. Corporate and Community Fundraising: Community groups, organizations, and individuals raise funds through events, presentations, and donations. Examples include the Chiltern American Women's Club raising £28,153 and St Michael's Church raising £1,250.63.

Go-to-market motion2 records

Distribution channels6 records

Marketing channels10 records

Core offering

Carers Bucks is a registered charity delivering free information, advice, guidance, and emotional support to unpaid carers aged 5 to 95+ across Buckinghamshire. Services are segmented by age (Young Carers 5-16, Young Adult Carers 16-25, Adult Carers, Parent Carers) and delivered through embedded support workers in GP practices, four NHS hospital sites, and schools, complemented by support groups, training, events, and an online support platform partnered with Bridgit Care.

Product overview

Carers Bucks operates as a charity providing a coordinated portfolio of support services for unpaid carers across Buckinghamshire. The core offering includes three age-segmented service lines: Young Carers Bucks (ages 5-16), Young Adult Carers Bucks (ages 16-25), and Adult Carers services, all offering tailored support including information, advice, emotional support, support groups, and one-to-one sessions. These are complemented by outreach programs including Hospital Work (covering four hospital sites), GP Work (partnership with primary care networks), and the Schools Project (supporting young carers in educational settings). The organization also delivers periodic events such as CareFest, maintains a partnership with Bridgit Care for online support tools, and offers volunteering and fundraising engagement opportunities.

Differentiator

Problem solved

Functional benefit

Brands

• Young Carers Bucks: The young carers service within Carers Bucks, working with young people aged 5-16 who live within Buckinghamshire and have a caring role.
• Young Adult Carers Bucks

Products and services

• Young Carers Bucks

Quantifiable outcome

• Over 40 schools recognized for supporting young carers in 2023 awards
• +1 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Buckinghamshire CouncilcoreStrategic or Co-development PartnerBuckinghamshire Council is the local authority that commissions statutory carers support services. In March 2025, the council commenced a tender process for the review of Buckinghamshire Carers Support Service, resulting in a transition to a new provider. The council also provides additional support and information for unpaid carers through its Stronger With Support campaign.
• Mobilise LtdcoreOthersMobilise Ltd has been appointed as the new commissioned provider of the Buckinghamshire Carers Support Service from 1 July 2025, following a tender process by Buckinghamshire Council. Carers Bucks is working with Mobilise to ensure smooth transition and continuity of care for carers during the handover period.
• Bridgit CarecoreTechnology or IntegrationBridgit Care has partnered with Carers Bucks to provide a new online support tool for unpaid carers in Buckinghamshire. The platform provides information and advice, and allows carers to create their own personal support plan. An AI-powered 'Money Matters' support tool (Money Meera) is also available through the platform.
• Buckinghamshire Healthcare NHS TrustcoreStrategic or Co-development PartnerCarers Bucks works in partnership with Buckinghamshire Healthcare to support unpaid carers in hospitals. The organization covers four hospital sites (Amersham Hospital, High Wycombe Hospital, Stoke Mandeville Hospital, Wexham Hospital), providing information, advice and emotional support to carers and patients.
• Run for CharityminorGTM or Marketing PartnerPartnership with Run for Charity to bring challenge events to supporters of Carers Bucks. Events include Henley River Trails (10km and half marathon), Oxford Half Marathon, Tough Mudder, inflatable events, and bungee jumps. The partnership provides a platform for fundraising through physical challenge events.
• Buckinghamshire Healthy LibrariescoreStrategic or Co-development PartnerCareFest 2026, organized during Carers Week, is proudly delivered in partnership with Buckinghamshire Healthy Libraries. Events take place at libraries across Buckinghamshire including High Wycombe Library and Burnham Library, providing accessible community venues for carer wellbeing activities.
• Carers Milton KeynescoreStrategic or Co-development PartnerCarers Bucks and Carers Milton Keynes offer joint advice, guidance and support to unpaid carers across Buckinghamshire and Milton Keynes. The organizations share a Board of Trustees and are jointly recruiting trustees. The partnership enables shared governance and potentially combined services for carers in the region.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Alzheimer's Society: Major UK charity supporting people with dementia and their family carers. Highly comparable at the cohort level given that caring for someone with dementia is one of the largest motivations for Carers Bucks' adult and young carer registrations.
• Age UK: National charity supporting older people and their family carers in England. Comparable through overlapping family-carer information and advice services, local branch structures, and the many shared beneficiaries (carers of frail older adults) that Carers Bucks supports.
• Carers Trust: National network of 130+ local carer charities across the UK. Carers Bucks operates as a Carers Trust-accredited network member (Excellence for Carers), and Carers Trust provides the quality framework, brand, and policy infrastructure the charity works under.
• Carers UK: UK-wide charity providing information, advice, and advocacy for unpaid carers. Comparable as the national-level counterpart to Carers Bucks' local information, advice, and emotional support offer, including employer-facing services for working carers.

Others

• Rethink Mental Illness: National charity supporting people affected by mental illness and their carers. Comparable because Carers Bucks explicitly lists 'poor mental health' and addiction among the conditions driving young and adult carers into its services, overlapping in cohort and advice content.
• Together for Short Lives: UK charity supporting children with life-limiting conditions and their families. Adjacent to Carers Bucks' Young Carers (5-16) and Young Adult Carers (16-25) services where the cared-for person has a serious long-term condition or disability.
• Family Fund: UK charity providing grants to families raising disabled or seriously ill children. Comparable in serving the parent-carer cohort Carers Bucks identifies, and an adjacent rather than directly competing financial-support option for the same beneficiary group.
• Sense (disability charity): UK charity for people with complex disabilities and their family carers. Comparable through the parent-carer and family-carer cohort that overlaps between Sense's specialist disability offer and Carers Bucks' adult and parent carer programs.

Direct peers

• Mobilise: Digital-first support platform for unpaid carers in the UK. Directly comparable as the successor provider of the Buckinghamshire Carers Support Service, taking over the exact commissioning contract Carers Bucks held and serving the same unpaid-carer population with online tools (similar in concept to Carers Bucks' Bridgit Care partnership).
• Carers Milton Keynes: Sibling charity sharing trustees, board governance, and operational overlap with Carers Bucks. Delivers the same model of free, age-segmented information, advice, and emotional support to unpaid carers in the adjacent Milton Keynes geography under a joint board.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/carersbucks
• YouTubeyoutube.com/channel/UCZqatg-i3NPb-PIEReRp7qg
• Facebookfacebook.com/Carersbucks
• LinkedInlinkedin.com/company/carers-bucks
• Instagraminstagram.com/carersbuckscharity

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carers Bucks