Concept Connect
- Company typePrivate
- Founded2013
- HeadquartersGold Coast, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
Concept Connect firmographics
Firmographics- Name
- Concept Connect
- Legal name
- Koncept Konnect
- Website
- https://konceptkonnect.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Concept Connect industry classification
Industry- Product category
- Hospitality & Accommodation Marketing Consulting
- NAICS
- Management Consulting Services (54161), Advertising Agencies (541810), Public Relations Agencies (541820)
- akta.pro primary industry
- Central Reservation Systems (CRS) (THALACAB)
Keywords
Where Concept Connect is headquartered
LocationHeadquarters
- HQ city
- Gold Coast
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Concept Connect business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Consulting Services - Ongoing Partnerships: Ongoing commercial partnerships providing continuous revenue management, sales representation, and digital marketing support for accommodation businesses. Tailored support designed around client business needs.
- Project-Based Consulting: Focused project work such as GDS setup, new website builds, or specific business development initiatives. One-time engagement model for defined deliverables.
- Support Blocks: Short-term support blocks when senior expertise is needed - flexible engagement model for targeted advice or hands-on help.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom tailored pricing based on client needs and engagement type |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels6 records
Concept Connect product offering
Product offeringCore offering
Koncept Konnect is a boutique commercial consultancy providing accommodation marketing and revenue management services to hotels, resorts, management-rights businesses and independent operators. It delivers revenue management, online distribution (OTA/GDS/channel manager), sales representation, business development, and digital communications/social media management.
Product overview
Koncept Konnect is a boutique accommodation marketing and revenue management consultancy offering three integrated service pillars: Revenue Management + Online Distribution Solutions, Sales Representation + Business Development, and Digital Communications + Social Media Management. The company also offers a website development product called 'Web Work That Works' as a complementary service. All engagements are customized, senior-led, and delivered through ongoing partnerships, project-based work, or flexible support blocks depending on client needs.
Differentiator
Problem solved
Functional benefit
Brands
- Web Work That Works: A website design and development service focused on the tourism and accommodation industry, creating functional, affordable websites that generate bookings and leads.
Products and services
- Revenue Management + Online Distribution Solutions Strategic revenue management consulting including yield management, rate optimization, competitive positioning, and online distribution setup via channel managers and OTAs, for accommodation and management-rights businesses.
- Sales Representation + Business Development Business development services including GDS setup, corporate contracting, RFP responses, wholesale relationships, and sales representation for leisure, corporate, and group markets.
- Digital Communications + Social Media Management Digital marketing services including website development, content creation, social media management (Facebook/Instagram), email marketing campaigns, online reputation management, and AI search optimization for accommodation businesses.
- Web Work That Works (Custom Websites) Boutique website design and development service specifically for tourism and accommodation businesses, creating responsive websites designed to generate bookings, create leads and optimize SEO.
- Complimentary Business Health Check Free, no-obligation business assessment providing gap analysis and strategic recommendations for accommodation businesses, used as an initial engagement touchpoint.
Quantifiable outcome
- Increased occupancy and nightly rate within 12 months
- +1 more outcomes
Companies that use Concept Connect
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles3 records
Concept Connect technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability2 records
Feature2 records
Concept Connect partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SiteMindercoreSiteMinder certified partner. SiteMinder is a leading channel manager connecting accommodation providers to OTAs globally. As a certified partner, Koncept Konnect provides SiteMinder setup, updating, optimization and management for client properties.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Concept Connect competitors and assessment
Company assessmentBroad incumbents
- SiteMinder: Global channel manager and hotel commerce platform; Koncept Konnect is a certified SiteMinder partner and configures/optimizes SiteMinder for clients. Overlap on distribution-channel services for accommodation operators, though SiteMinder is a SaaS platform and Koncept Konnect is a consultancy.
- RateGain Travel Technologies: Global SaaS provider of revenue management, distribution, and digital marketing solutions for hotels. Competes in the same revenue management and OTA optimization space Koncept Konnect serves via its consultancy model.
- SHR Group: Hospitality technology provider offering CRS, channel manager, booking engine, and revenue management solutions for hotels. Competes with Koncept Konnect on the revenue management and distribution layer, but delivers via SaaS rather than consultancy.
Direct peers
- Profitroom: Hospitality booking engine and marketing platform for hotels and resorts, providing direct booking websites and digital marketing. Comparable to Koncept Konnect in serving independent accommodation operators across multiple geographies.
- Avvio: Hospitality digital marketing and direct booking platform helping hotels maximize direct revenue. Overlaps with Koncept Konnect's direct booking strategy, website optimization, and digital marketing services for accommodation operators.
- Bookassist: Hotel digital marketing specialist offering booking engine, website design, and direct booking strategy services for independent hotels. Highly comparable to Koncept Konnect's Web Work That Works website and direct booking offerings.
- Screen Pilot: Digital marketing agency focused on the hotel and resort industry, offering direct booking campaigns, website development, and digital strategy. Comparable boutique competitor serving accommodation operators.
- Net Affinity: Hotel digital marketing agency offering website design, SEO, PPC, and direct booking campaigns for independent hotels and groups. Closely comparable to Koncept Konnect's digital communications and website services.
- Tambourine: Boutique digital marketing agency specializing in the hotel and resort sector, offering similar revenue management, direct booking strategy, and digital marketing services to independent and chain hotels. Closest comparable agency in terms of service mix and customer profile.
- HotelREZ Hotels & Resorts: Hospitality representation, sales, and distribution services company serving independent hotels. Overlaps with Koncept Konnect's sales representation, GDS setup, and corporate contracting offerings.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Concept Connect social profiles
Digital presenceConcept Connect financial estimates
Financial estimateRevenue estimate
Valuation estimate
Concept Connect leadership team
Management profileNumber of profiles
Profiles5 records
Concept Connect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Concept Connect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Concept Connect
What does Concept Connect do?
Koncept Konnect is a boutique commercial consultancy providing accommodation marketing and revenue management services to hotels, resorts, management-rights businesses and independent operators. It delivers revenue management, online distribution (OTA/GDS/channel manager), sales representation, business development, and digital communications/social media management.
Is Concept Connect a public or private company?
Concept Connect is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Concept Connect founded?
Concept Connect was founded in 2013. It employs 1 to 10 people.
Where is Concept Connect based?
Concept Connect is headquartered in Gold Coast, Australia, in the Oceania region.
How does Concept Connect make money?
Three revenue lines are on record. Consulting Services - Ongoing Partnerships are the primary driver. The others are project-Based Consulting and support Blocks.
Who are Concept Connect's main competitors?
Broad incumbents on record are SiteMinder, RateGain Travel Technologies and SHR Group. Direct peers are Profitroom, Avvio, Bookassist, Screen Pilot, Net Affinity, Tambourine and HotelREZ Hotels & Resorts.
Does Concept Connect have an API?
No public API is recorded for Concept Connect.
What industry is Concept Connect in?
Concept Connect's product category is Hospitality & Accommodation Marketing Consulting. Its primary akta.pro industry code is THALACAB, Central Reservation Systems (CRS). Its NAICS code is 54161.