Dragoman

What Dragoman does

Dragoman Language Solutions is a professional language services provider offering translation, interpreting, and video localization services in over 150 languages. Founded in 2004 and registered as Dragoman Language Solutions Limited in the United Kingdom, the company operates a global network of freelance translators, editors, and conference interpreters serving multinational corporations, government bodies, and international institutions. The company uses a tiered service architecture — Dragoman Gold (pure human translation), Dragoman Plus (AI-enhanced human translation), and Dragoman Hybrid (AI with human validation) — built around a human-first translation philosophy supplemented by AI tools including DeepL, ChatGPT, and a co-developed SYSTRAN English-Turkish neural machine translation model.

The company's core service lines include professional translation covering legal, financial, sustainability, marketing, and corporate communications; on-site and remote simultaneous interpreting delivered across Zoom, Microsoft Teams, and Cisco Webex; and video localization covering transcription, subtitling, dubbing, and voice-over. Its technology stack integrates third-party and partner-built AI models under human supervision, augmented by translation memories, multilingual glossaries, and proprietary terminology resources including 20,000+ English-Turkish medical terms. The company holds ISO 17100 (translation quality) and ISO 23155 (interpreting quality) certifications and maintains Level 2 supplier status with the United Nations.

Dragoman operates a sales-led, consultative go-to-market targeting enterprise clients and institutional buyers, with all pricing custom and quote-based. Named customers include Fortune 500 companies (Adidas, Bank of America, Boston Consulting Group, KPMG, Avon, Ogilvy, Swatch), regional conglomerates (Koç Holding, SOCAR Energy), and the United Nations through multiple long-term agreements. The company reports being trusted by 500 global brands and operates from a registered headquarters in Beaconsfield (UK), a primary operational hub in Istanbul, and a Montenegrin representative office. Revenue figures are not publicly disclosed, no external funding or institutional ownership is indicated in the available sources, and the reported core headcount is 1-10 employees, suggesting an agency model that leverages an extended freelance translator network rather than a large permanent workforce.

Name

Dragoman

Legal name

Dragoman Language Solutions Limited

Website

https://dragoman.ist

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Dragoman Language Solutions is a UK-registered boutique language services agency offering translation, simultaneous interpreting, and video localization in 150+ languages to multinational enterprises and United Nations agencies via a human-first, AI-augmented delivery model.

Ownership category

akta.pro rank

Product category

Language Services / Translation and Interpreting

NAICS

Translation and Interpretation Services (541930), Translation and Interpretation Services (54193), Postproduction Services and Other Motion Picture and Video Industries (51219)

SIC

Services-Allied To Motion Picture Production (7819)

akta.pro primary industry

Content Localization, Translation & Transcreation (BPAFAIAH)

akta.pro secondary industries

Multilingual Multimedia Localization (Subtitling, Dubbing, Voiceover) (MPAAANAH), Localization Technology & Automation (TMS, Subtitle Tools, MT/AI, Speech-to-Text) (MPAHAFAH), Multilingual Copywriting & Content Adaptation (MPAAANAC)

Keywords

• Professional translation services
• Conference interpreting services
• Video localization subtitling
• Certified multilingual translation
• Language services consulting

Headquarters

HQ city

Istanbul

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Professional Translation Services: Human translation and transcreation services in over 150 languages, including certified, notarized and apostilled translations. Offered at three tiers: Gold (pure human), Plus (AI-enhanced human), and Hybrid (AI-assisted with human validation). Covers legal documents, annual reports, sustainability reports, investor relations material, HR policies, e-learning content, websites, marketing content, and more.
2. Conference Interpreting Services: Onsite and online simultaneous interpreting services via Zoom, Microsoft Teams, and Cisco Webex. Long-term agreements (LTAs) with the United Nations for onsite and online interpreting. Covers diplomatic visits, NGO projects, EU projects, UN meetings, press conferences, product launches, international summits, medical congresses, online webinars, and townhall meetings. All modes of interpreting including simultaneous, consecutive, whisper, relay, remote, liaison, travel, and sign language interpreting.
3. Video Subtitling and Dubbing: Transcription, subtitling, dubbing, and voice-over services for TV series, YouTube channels, social media videos, e-learning content, and corporate webinars. Includes simultaneous interpreting of recorded videos to make archives accessible in multiple languages.
4. Interpreting Equipment Rental: Rental of ISO standard interpreting equipment, infoport systems, high fidelity sound systems, video projectors, and digital displays for multilingual meetings and conferences.
5. Enterprise AI Solutions: AI translation automation, GPT customization, prompt engineering, DeepL advisory services, and automated localization management for enterprise clients.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Dragoman provides professional translation, onsite and remote conference interpreting, video localization (subtitling and dubbing), and AI advisory services in over 150 languages for multinational corporations, international institutions, and government bodies. Its translation offering is structured in three tiers — Dragoman Gold (pure human), Dragoman Plus (AI-enhanced human), and Dragoman Hybrid (AI with human validation) — with certified, notarized, and apostilled options for official documents.

Product overview

Dragoman Language Solutions is a professional language services provider offering a portfolio of interconnected services centered on human expertise augmented by technology. The core offerings include Translation Services (with Gold, Plus, and Hybrid tiers), Interpreting Services (onsite and online across Zoom, Teams, and Webex), and Video Localization. These are complemented by add-on modules including Sign Language Interpreting, A/V Equipment Rental, Enterprise AI Solutions, and specialized advisory packages for DeepL and ChatGPT. The company follows a human-first philosophy, using AI as an assistant under strict human supervision, with all tiers involving expert editor and proofreader review before final delivery.

Differentiator

Problem solved

Functional benefit

Brands

• Dragoman Gold: Full human translation service without AI, the golden standard for high-stakes document translation like annual reports, UN documents, and legal correspondence.
• Dragoman Plus
• Dragoman Hybrid

Products and services

• Translation Services Professional human translation and transcreation in over 150 languages with multi-step quality workflows, multilingual glossaries, and native copy-editors. Includes certified translation, notarization, and apostille for legal and official documents, covering annual reports, sustainability reports, investor relations material, HR policies, contracts, e-learning content, websites, and marketing content.
• Dragoman Gold Premium translation tier delivering translation plus editing plus proofreading as specified in international translation quality standards. The high-quality standard for high-stakes documents such as annual reports, sustainability reports, UN documents, legal correspondence, and diplomatic communication.
• Dragoman Plus AI-enhanced human translation service where expert translators and editors use AI tools to improve the fluency, clarity, and accuracy of the final translation while maintaining human oversight throughout.
• Dragoman Hybrid Hybrid translation using AI to translate, switching to additional AI services for quality assurance, and finally validating by human expert review to clean up any errors.
• Interpreting Services Global provider of onsite and online simultaneous interpreting on Zoom, Microsoft Teams, and Cisco Webex, plus A/V equipment rental. All modes of interpreting supported: simultaneous, consecutive, whisper, relay, remote, liaison, travel, and sign language. Long-term agreements with United Nations agencies for onsite and online interpreting.
• Sign Language Interpreting Sign language interpretation in international sign language (ISL) and local sign languages including American, Spanish, British, German, and Turkish, with multiple sign language interpreters assignable during the same Zoom meeting.
• Video Localization Video localization including transcription, professional voice actors, AI-generated captions and voices with human review, and simultaneous interpreting of recorded videos. Targets TV series, YouTube channels, social media videos, e-learning content, and corporate webinars.
• A/V Equipment Rental Rental of ISO standard interpreting equipment, infoport systems, high fidelity sound systems, video projectors, and digital displays to support multilingual meetings and conferences.
• Enterprise AI Solutions AI automation services for enterprises including fine-tuning GPTs, designing better prompts, building agents, and automated localization management workflows.
• DeepL Advisory Package Managed DeepL service that helps clients get the most out of their DeepL subscription by adding translation memories and glossaries to DeepL to improve output quality.
• ChatGPT Prompt Engineering Customization and prompt engineering services for ChatGPT users to optimize AI translation and content generation workflows.

Quantifiable outcome

• Dragoman operates 24/7 via a global consultant network spanning multiple time zones, providing resilience and continuous availability.
• +2 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• SYSTRANcoreTechnology or Integration · 1 July 2020SYSTRAN and Dragoman Language Solutions launched the best English-Turkish machine translation model ever made, announced on July 1, 2020. This specialized neural MT model for the English-Turkish language pair represents a deep technology integration partnership focused on improving AI translation quality for this specific language combination.
• XTM InternationalcoreTechnology or IntegrationXTM International is listed as a global technology partner of Dragoman. Dragoman is both a partner and customer of XTM, using XTM Cloud as a CAT tool platform and collaborating on localization management. Bob Willans from XTM has provided a testimonial praising Dragoman's professionalism, responsiveness, and innovative approach.
• United NationsflagshipStrategic or Co-development PartnerDragoman holds multiple long-term agreements (LTAs) with various United Nations agencies for translation, editing, proofreading, onsite interpreting, conference equipment services, and remote simultaneous interpreting. Dragoman is a registered Level 2 UN supplier meeting strict financial, legal and professional criteria.
• Zoom Video CommunicationscoreTechnology or IntegrationDragoman is a leading global provider of online simultaneous interpreting on Zoom meetings. The company specializes in Zoom interpretation services and provides guidance and support for Zoom language interpretation features.
• Microsoft (Teams)coreTechnology or IntegrationDragoman provides online interpreters for meetings on Microsoft Teams, offering bidirectional interpreting with a 24-hour lead time. Services are available for all Teams plans that support the interpretation feature.
• DeepLcoreTechnology or IntegrationDragoman offers a DeepL advisory package where they manage DeepL accounts for clients, adding translation memories and glossaries to DeepL to improve output quality. The managed DeepL service is part of Dragoman’s AI-augmented translation offerings.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Smartling: Translation management system and AI-enabled localization platform with managed translation services. Overlaps with Dragoman on enterprise AI translation and managed services, but is more software/platform-led.
• Phrase (formerly MemSource): Cloud-based localization platform combining TMS technology with translation services. Comparable to Dragoman on enterprise translation workflows and AI-augmented translation, with a stronger technology product layer.
• Lokalise: Localization and translation management platform with automated AI translation workflows. Adjacent competitor to Dragoman on the enterprise AI translation and automation side, though more product-led and less services-heavy.

Direct peers

• Welocalize: Mid-sized global language services provider offering translation, interpreting, and AI-enabled localization to enterprise clients. Comparable to Dragoman on translation/interpreting mix and enterprise customer orientation.
• Lionbridge: One of the world's largest language service providers offering translation, interpreting, localization, and AI data services to enterprise and institutional clients. Directly comparable to Dragoman on translation, interpreting, and enterprise AI offerings at much larger scale.
• Akorbi: US-based language services company offering translation, interpreting, and localization with multilingual staffing and interpreting services. Comparable mid-sized competitor to Dragoman across enterprise translation and interpreting.
• RWS Group: Publicly listed provider of translation, localization, and intellectual property services with proprietary technology platforms (SDL, Trados). Competes with Dragoman across translation, interpreting, and enterprise language technology.
• TransPerfect: Privately held global language and translation services company with a broad portfolio spanning translation, interpreting, localization, and content management. Closest comparable to Dragoman on full-service enterprise language solutions.
• Keywords Studios: Publicly listed provider of localization and game/media services including translation, dubbing, voice-over, and subtitling. Closely comparable to Dragoman's video localization (subtitling, dubbing, voice-over) line of business.
• LanguageLine Solutions: Largest dedicated interpreting services provider, focused on phone, video, and onsite interpretation across hundreds of languages. Directly comparable to Dragoman on the interpreting side of the business, especially video/remote simultaneous interpreting.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/dragomanist

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dragoman