What Electronic Communications does

Electronic Communications, Inc., operating as ECI Systems, is a privately held security and communications systems integrator founded in 1981 and headquartered in Bismarck, North Dakota. The company designs, sells, installs, and services integrated security solutions spanning surveillance cameras, intrusion and fire alarm systems, access control, two-way radio communications, and emergency vehicle upfitting, serving commercial, residential, gaming/casino, public safety, and law enforcement customers from five regional offices across North Dakota, South Dakota, and Nevada.

The company's technical portfolio is assembled from best-in-class partner platforms integrated into unified customer deployments: Pelco Video Xpert and Avigilon for AI-enabled surveillance (Appearance Search, edge-based object classification, license plate recognition, heat-mapping); Alarm.com for cloud-based residential and commercial security with mobile app control; Motorola MOTOTRBO digital mobile radios for two-way communications; Schneider Electric for access control infrastructure; and Eventide and Zetron for 911 call-taking, radio dispatch consoles, and voice logging in public safety answering points. ECI's only wholly proprietary software asset is POS Vu, which overlays real-time point-of-sale transaction data onto analog or IP surveillance video while isolating the POS network. The company operates two geographically dispersed, UL-listed (UL 2610) and TMA 5-diamond certified central stations providing 24/7 monitoring with average response times under 10 seconds and stated 99.9%+ uptime.

Revenue is generated through four streams: recurring subscription monitoring from the central stations, professional system design and installation services, hardware and equipment sales, and cloud-based platform services via Alarm.com. Go-to-market is direct enterprise field sales via the five regional offices, with quote-based custom pricing and consultative system design; the company claims installations ranging from single-camera systems to 5,000-camera deployments and serves thousands of customers across the United States with selected international projects. Only one named executive is disclosed (Chuck Hale, Vice President), no funding rounds or institutional investors are referenced, and the company appears to be founder/management-owned.

Name

Electronic Communications

Legal name

Electronic Communications, Inc.

Website

https://ecisystems.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

Electronic Communications (ECI Systems) is a privately held North Dakota-based security and communications systems integrator founded in 1981, designing, installing, and monitoring integrated surveillance, alarm, access control, two-way radio, and emergency vehicle upfitting solutions for commercial, residential, gaming, public safety, and law enforcement customers across ND, SD, and NV.

Ownership category

akta.pro rank

Product category

Commercial Security Systems Integration

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)

SIC

Services-Telephone Interconnect Systems (7385), Computer Communications Equipment (3576)

akta.pro primary industry

Video Analytics & AI Security Solutions Integration (LPR, Facial, Behavior) (BPAKAGAK)

akta.pro secondary industries

Security Management Platforms Integration (PSIM/SOC, Command & Control) (BPAKAGAH), Physical Security IoT & Smart Building Security Integration (Sensors, BMS tie-ins) (BPAKAGAL), Public Address, Mass Notification & Emergency Communications Integration (BPAKAGAG)

Keywords

• Integrated security systems
• Video surveillance solutions
• Access control systems
• Central station monitoring
• Two-way radio communications

Headquarters

HQ city

Bismarck

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Monitoring Services: Recurring UL-listed central station monitoring with 24/7 surveillance capabilities. The company operates two geographically dispersed, UL-listed, TMA 5-diamond certified central stations with average response times under 10 seconds.
2. System Design and Installation: Custom security system design, engineering, and professional installation services for surveillance cameras, alarm systems, access control, and two-way radios. Services include new installations and retrofits of existing systems.
3. Hardware and Equipment Sales: Sale of security equipment including surveillance cameras, alarm systems, access control hardware, two-way radios, vehicle emergency equipment (light bars, sirens, partitions), and related accessories.
4. Cloud-Based Platform Services: Alarm.com-powered cloud-based access control and security management with mobile app capabilities for remote monitoring and control.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Electronic Communications, Inc. (ECI Systems) is a security and communications systems integrator that designs, installs, and services integrated security ecosystems spanning surveillance cameras, alarm systems, access control, two-way radios, and emergency vehicle equipment, supported by two UL-listed central station monitoring facilities with 24/7 subscription monitoring and sub-10-second response times. Offerings include AI-enabled video surveillance, proprietary POS Vu point-of-sale video overlay, Alarm.com-powered residential and commercial security, Motorola MOTOTRBO digital radios, public safety PSAP consoles, and casino surveillance with Appearance Search and license plate recognition.

Product overview

Electronic Communications, Inc. (ECI Systems) is a security and communications systems integrator offering a portfolio of interconnected services rather than a single unified software platform. The core portfolio spans eight product lines: 2-Way Radio Services (Motorola MOTOTRBO digital radios), Surveillance Systems (AI-enabled CCTV with Pelco Video Xpert and edge-based AI), Point of Sale View (POS Vu — a proprietary POS-to-video overlay tool), Residential & Commercial Security (Alarm.com-powered alarm and access control with UL-listed monitoring), Public Safety Solutions (PSAP/911 consoles via Zetron and Eventide), Casino & Gaming Surveillance (AI-powered video management with Avigilon and Pelco, including Appearance Search and license plate recognition), Vehicle Upfitting (emergency vehicle equipment installation), and Access Control (cloud-based and on-premise access management on a Schneider Electric platform). Additional services include intrusion/fire alarm systems, CCTV, and 24-hour UL-listed central station monitoring. These services are designed to be integrated together as a unified security ecosystem spanning surveillance, access control, alarms, and communications.

Differentiator

Problem solved

Functional benefit

Products and services

• 2-Way Radio Services Two-way radio communication systems and services including Motorola MOTOTRBO digital mobile radios (DMR), system design, installation, and device/network management for mission-critical and professional needs across commercial, law enforcement, fire/EMS, and manufacturing sectors.
• Surveillance Systems End-to-end surveillance system design, installation, and service covering network infrastructure, storage, and cameras ranging from 1 to 5,000 units, with AI-enabled video management, edge-based real-time object classification, business activity analytics, and 24/7 remote monitoring via mobile apps and cloud-based technology.
• Point of Sale View (POS Vu) Proprietary application that overlays real-time point-of-sale terminal transaction data as video alongside live or recorded analog or IP surveillance feeds, enabling fast identification and retrieval of events of interest while securely isolating the POS network from the surveillance network.
• Residential and Commercial Security Alarm and surveillance systems for homes and businesses powered by Alarm.com, featuring smart locks, garage door control, video doorbells, custom video alerts, cloud-based access control, automatic arming, and UL-listed central station monitoring with sub-10-second average response times and TMA 5-diamond certified redundancy.
• Public Safety Solutions Public Safety Answering Point (PSAP) solutions integrating Zetron 911 call-taking and radio dispatch consoles, Eventide NexLog IP voice logging recorders, and dispatch center furniture for mission-critical emergency response communications.
• Casino and Gaming Surveillance AI-enabled video management and security solutions for the gaming industry, incorporating Pelco and Avigilon cameras, Appearance Search technology, license plate recognition, on-premise and cloud-based access control, and vehicle location analytics to protect casino assets, staff, and guests.
• Vehicle Upfitting Emergency vehicle upfitting services with over 40 years of experience, including exterior and interior equipment, lighting, and electronics from brands such as Whelen, Setina, SoundOff Signal, Able 2, Big-Sky Gunracks, and Jotto Desk, covering basic light bars to complete emergency vehicle transformations.
• Access Control Building and facility access control systems built on a Schneider Electric platform, supporting PINs, key fobs, fingerprints, and smartphone credentials, with mass messaging, one-click emergency lockdowns, SMS/email notifications, two-factor authentication, visitor management, real-time alarm events, and cloud-based management for single or multiple locations.

Quantifiable outcome

• Average response times under 10 seconds for monitoring services
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability9 records

Feature1 record

Partnerships

Twelve partnerships are on record, tiered core and supporting.

• PelcocoreTechnology or IntegrationECI is a proud Pelco Video Xpert System provider. Pelco provides intelligent, adaptable security cameras and sensors that enhance any system. All Pelco cameras are ONVIF Profile S, T, and G compliant, with some cameras ONVIF Profile M compliant.
• AvigiloncoreTechnology or IntegrationAvigilon's AI-powered IP surveillance cameras are integrated into ECI's gaming and commercial security solutions. Features include Appearance Search technology, Smarter Video Management Software, Vehicle Location Analytics, and unified ecosystem combining video, access control, and software solutions.
• Alarm.comcoreTechnology or IntegrationECI is a proud Alarm.com partner, offering cloud-based security and access control solutions for residential and commercial properties. Alarm.com provides mobile apps for remote monitoring, smart locks, garage doors, video alerts, and business automation capabilities.
• Motorola SolutionscoreTechnology or IntegrationECI offers MOTOTRBO digital mobile radios (DMR) for professional workplace communications. Motorola solutions cover manufacturing communication systems, firefighter and EMS radios, and law enforcement technology.
• EventidecoreTechnology or IntegrationEventide provides 911 voice logging recorders and NexLog IP-based communications recorders for mission-critical 24/7 operation in dispatch, air traffic management, and emergency call-taking environments. Eventide supports the entire MOTOTRBO product line including Capacity Max.
• ZetroncoreTechnology or IntegrationZetron, a Codan Company, provides 911 emergency call taking and radio dispatch consoles. Zetron's integrated solutions improve situational awareness, preparedness, efficiency, and safety for emergency response and commercial operations.
• Setina Manufacturing CompanycoreTechnology or IntegrationSetina provides security partitions, bumpers, and accessories for law enforcement vehicles. Setina has become one of the most respected names in the law enforcement industry through dedication to highest standards in design and performance.
• Whelen EngineeringcoreTechnology or IntegrationWhelen designs and manufactures reliable and powerful warning lights, white illumination lighting, sirens, controllers, and high-powered warning systems for automotive, aviation, and mass notifications industries. ECI features Whelen's CenCom Core system for first responder safety.
• SoundOff SignalsupportingTechnology or IntegrationSoundOff Signal provides emergency lights and sirens with superior products and services meeting or exceeding expectations for delivery, quality, and cost-effectiveness.
• Big-Sky GunrackssupportingTechnology or IntegrationBig-Sky Gunracks utilizes the best materials to build weapon mounting systems for law enforcement, meeting the highest standards required by law enforcement professionals.
• Jotto DesksupportingTechnology or IntegrationJotto Desk provides consoles and mobile workspace solutions for public safety equipment. The company continues to advance its product line as the industry leader in public safety equipment.
• Able 2 Products Company (SHO-ME Brand)supportingTechnology or IntegrationAble 2 Products Company produces emergency lights and sirens under the SHO-ME brand name, with customer satisfaction as their key to growth and success.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Convergint Technologies: Large North American security, fire, and communications systems integrator serving enterprise, government, and healthcare customers with integrated surveillance, access control, and PSIM offerings — a scaled version of ECI's integration business model.
• ADT: Largest U.S. provider of monitored residential and commercial security systems with central station monitoring infrastructure — directly comparable to ECI's recurring monitoring and Alarm.com-powered residential/commercial security offering.
• Securitas Technology: Global security systems integrator (part of Securitas AB) providing electronic security, access control, video surveillance, and monitoring services to commercial and enterprise customers — overlapping directly with ECI's integration and managed-monitoring services.

Others

• Avigilon (Motorola Solutions): AI-powered video surveillance and access control platform — a key upstream technology supplier to ECI; relevant peer because its direct-to-customer motion would disintermediate ECI's integration value-add.
• Alarm.com: Cloud-based platform for residential and commercial security, access control, and smart-home automation — primary technology partner for ECI's residential/commercial security offering; a competitive risk if it expands direct channel reach.

Direct peers

• Koorsen Fire & Security: Mid-size regional integrator of fire alarm, security, surveillance, access control, and communications systems serving commercial, industrial, and government customers in the U.S. Midwest and South — comparable in size, scope, and integration-led GTM model to ECI.
• Red Hawk Fire & Security: U.S. integrator of fire, life safety, and security systems including surveillance, access control, and intrusion detection — directly comparable to ECI's commercial/government integration offerings with a similar multi-vendor partnership model.
• Genetec: Unified security, access control, and video management platform provider whose products ECI integrates for casino and commercial customers — a peer at the platform layer and competitive overlap in PSIM-style deployments.
• BearCom: Nationwide two-way radio and wireless communications integrator and Motorola MOTOTRBO partner serving public safety, commercial, and industrial customers — directly comparable to ECI's two-way radio and Motorola-based communications practice.
• Vector Security: U.S. integrator of intrusion, video surveillance, access control, and monitored security services for residential and commercial customers with central station monitoring — comparable in recurring-monitoring-driven integration business model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Electronic Communications