City Hospice
City Hospice is Cardiff's local hospice charity, established 1984, providing free home-based specialist palliative care, counselling, and bereavement support to patients with life-limiting illnesses, their families, and bereaved individuals across Cardiff and the Vale of Glamorgan.
- Company typePrivate
- Founded2005
- HeadquartersCardiff, United Kingdom
- Headcount11–50
- GTM typeB2C
- OfferingServices
What City Hospice does
City Hospice is a Cardiff-based hospice charity established in 1984 that delivers free home-based specialist palliative care, counselling, and bereavement support to patients with life-limiting illnesses, their families, and bereaved individuals across Cardiff and the Vale of Glamorgan. The organisation operates Ty Hosbis, a purpose-built hospice centre, and runs a network of seven charity shops that function simultaneously as retail income units and community visibility nodes. Clinical services are delivered primarily in patients' homes through a community nursing model, supplemented by a virtual clinic, welfare rights advice, complementary therapies, and a dedicated children's bereavement service. A joint Young Adults Palliative Care clinic is operated in partnership with Ty Hafan, expanding service coverage into the 18–25 age segment.
The charity is funded through a hybrid model: approximately 40% of total funding comes from the NHS, with the remaining ~60% (~£1.8M annually) raised through individual donations, corporate sponsorships, charity shop retail sales, community fundraising events (notably Forever Flowers and Sparkle Walk), a hospice lottery partnership, and grants from bodies such as the Big Lottery Fund, BBC Children in Need, and the Welsh Government. All clinical services are provided free of charge to patients and families, and the charity reports serving over 500 patients monthly with more than 100 new referrals each month. Operations are supported by 11–50 employees, an extensive volunteer workforce, and clinical placement partnerships with institutions such as Cardiff Metropolitan University.
In March 2026 City Hospice secured a £4.3 million stabilisation grant from the Welsh Government as part of a broader £25m+ package for Welsh hospices, materially de-risking near-term operations. The charity is governed under UK charity and Gambling Commission regulation, adheres to Fundraising Regulator codes, and operates a multi-channel fundraising and retail engine that is rare for a hospice of its scale.
City Hospice firmographics
Firmographics- Name
- City Hospice
- Legal name
- City Hospice
- Website
- https://cityhospice.org.uk
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- City Hospice is Cardiff's local hospice charity, established 1984, providing free home-based specialist palliative care, counselling, and bereavement support to patients with life-limiting illnesses, their families, and bereaved individuals across Cardiff and the Vale of Glamorgan.
- Ownership category
- akta.pro rank
City Hospice industry classification
Industry- Product category
- Hospice and Palliative Care Services
- NAICS
- Home Health Care Services (62161), Other Individual and Family Services (624190)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000), Services-Social Services (8300)
- akta.pro primary industry
- Home Hospice Agencies (HLAFAEAC)
- akta.pro secondary industries
- Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), Palliative Care, Hospice & Serious Illness Support (BPAGACAK), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL)
Keywords
Where City Hospice is headquartered
LocationHeadquarters
- HQ city
- Cardiff
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
City Hospice business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure
Revenue model
- Donations and Fundraising: Individual donations, corporate donations, community fundraising events, and tribute donations. The hospice runs events like Forever Flowers, Sparkle Walk, Cardiff Half Marathon, and End of Summer Golf Day. Legacy giving through gifts in wills is actively promoted.
- Charity Retail Shops: Seven charity shops across Cardiff and the Vale of Glamorgan selling pre-loved items including clothing, furniture, electricals, books, and bric-a-brac. Revenue from retail operations supports hospice services.
- Local Hospice Lottery: Partnership with Local Hospice Lottery (weekly lottery at £6 per month per game number) providing regular income stream. Players can win weekly cash prizes including £2,000 weekly and up to £25,000 rollover.
- NHS and Government Funding: Approximately 40% of funding comes from NHS/statutory funding. Welsh Government announced £4.3 million stabilisation grant for hospices across Wales in 2026, with total investment exceeding £25m over the Senedd term.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | One time | End of Summer Golf Day - Team of 4 entry |
| Unit Pricing | One time | Sparkle Walk 2026 entry fees |
| Unit Pricing | One time | Cardiff Half Marathon charity place |
| Subscription | Monthly | Local Hospice Lottery subscription |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels7 records
City Hospice product offering
Product offeringCore offering
City Hospice provides specialist home-based palliative and end-of-life care to patients with life-limiting illnesses across Cardiff and the Vale of Glamorgan. Services are delivered by Clinical Nurse Specialists, doctors, occupational therapists, social workers, counsellors and welfare rights officers, and wrap around clinical care with bereavement counselling, complementary therapies, day centre activities, advance care planning and welfare advice. All patient-facing services are provided free of charge, funded by NHS statutory funding, donations, charity shops, fundraising events and grants.
Product overview
City Hospice is Cardiff's local hospice providing specialist home-based palliative care as a single integrated service model. The core offering is home-based medical and nursing care for patients with life-limiting illnesses, supported by complementary services including counselling, bereavement support, financial/welfare advice, complementary therapies, and day centre activities. The hospice operates from Ty Hosbis hospice centre and seven retail shops across Cardiff. Fundraising is supported through branded campaigns including Forever Flowers, Sparkle Walk, Donate a Day, and legacy giving programmes. The service is provided free of charge to patients, with funding derived from NHS support (approximately 40%), donations, retail operations, fundraising events, corporate partnerships, and lottery programmes.
Differentiator
Problem solved
Functional benefit
Brands
- Ty Hosbis: The hospice centre located in the grounds of Whitchurch Hospital, providing care, counselling, therapy and advice
Products and services
- Patient Services (Home-Based Palliative Care)
- Counselling Services
- Bereavement Service
- Children's Bereavement Services
- Financial and Welfare Advice
- Complementary Therapies
- Day Centre
- Advance Care Planning
- Virtual Clinic
- Charity Retail Shops
- Local Hospice Lottery
Quantifiable outcome
- Over 500 patients supported monthly with specialist care
- +2 more outcomes
Companies that use City Hospice
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles2 records
City Hospice technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
City Hospice partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered supporting, minor and core.
- Green Willow FuneralssupportingHeadline sponsor of Forever Flowers 2026 campaign at Cardiff Castle. Also sponsor of the Forever Flowers display.
- Dragon SignsminorSupporting sponsor of Forever Flowers campaign providing signage and display materials.
- Eversheds SutherlandminorSupporting sponsor of Forever Flowers campaign.
- McLaysminorSupporting sponsor of Forever Flowers campaign.
- Premier Forest GroupminorSupporting sponsor of Forever Flowers campaign.
- Quantum AdvisoryminorSupporting sponsor of Forever Flowers campaign.
- Wales & West Housing AssociationminorSupporting sponsor of Forever Flowers campaign.
- SFI Building ConsultantssupportingHeadline sponsor of End of Summer Golf Day 2026. Family-run company based in South Wales specialising in façade safety and compliance. Previously participated in golf days and strengthened support by becoming headline sponsor.
- Tiger YardsupportingSparkle Walk 2026 venue partner, providing starting point for the event. Described as unwavering supporter.
- Howells LegalminorSupporting sponsor of Sparkle Walk 2026.
- Local Hospice LotterycoreWeekly lottery partnership where players pay £6/month for chance to win prizes. Local Hospice Lottery is hospice-owned and donates profits to hospices. City Hospice receives 60-80% of profits from supporters playing in their name, expected to be at least £90,000 over five years from October 2024.
- MuchLovedcorePartnership with MuchLoved tribute fund platform allowing supporters to create personalised memorial websites in memory of loved ones. Families can share stories, photos, videos and accept donations.
- FarewillcoreFree will-writing service partnership through Farewill, the UK's best-rated will writer. City Hospice promotes legacy giving and offers supporters free will writing as a benefit to encourage gifts in wills.
- University Health BoardcoreFormal data sharing agreement with University Health Board for patient referrals. Receives patient contact information to provide specialist multidisciplinary palliative care. Produces anonymised reports for the Health Board.
- Ty HafansupportingCollaboration on Young Adults Palliative Care clinic hosted at Ty Hosbis for younger patients requiring palliative care services.
- Cardiff Metropolitan UniversityminorComplementary Healthcare degree students provide treatments at the hospice as part of their work-based placement. Students are qualified therapists with Level 5 qualifications in clinical reflexology, aromatherapy and holistic massage.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
City Hospice competitors and assessment
Company assessmentDirect peers
- Dorothy House Hospice Care: Bath-area hospice offering hospice-at-home, inpatient and family support services funded by NHS, fundraising, retail and lottery income. Closely matches City Hospice's multi-channel funding and home-care model.
- Sue Ryder: UK charity running hospices, home-based palliative care and bereavement support funded via fundraising, retail and grants. Directly comparable service mix and funding model to City Hospice.
- Ty Hafan: Welsh children's hospice charity providing palliative care, bereavement and family support, already a formal collaborator with City Hospice on Young Adults Palliative Care. Comparable Welsh hospice model with different age focus.
- Havens Hospices: Essex-based charity running hospice-at-home, inpatient and bereavement services funded via community fundraising, charity shops and lottery. Directly comparable integrated hospice-at-home service model.
- Marie Curie: UK-wide charity providing hospice care at home, nursing services and emotional support for people with terminal illness. Closely comparable to City Hospice's home-based specialist palliative model and free-at-point-of-use ethos, but at national scale.
- St David's Hospice Care: Welsh hospice charity serving Newport, Caerphilly, Torfaen, Monmouthshire and beyond with hospice-at-home, inpatient, and bereavement services. Closest geographic peer within Wales and a direct competitor for NHS Wales hospice commissioning.
- Nightingale House Hospice: Wrexham-based hospice providing specialist palliative care, day hospice, and bereavement services funded by community fundraising and NHS grants. Comparable Welsh hospice model with similar multi-stream funding.
- ellenor hospice: Kent-based hospice providing hospice-at-home, inpatient palliative care, and bereavement support funded by community fundraising. Closely comparable community-funded multi-service hospice model.
Broad incumbents
- Hospice UK: National membership body for UK hospices, advocating for hospice funding and setting sector standards. Indirectly comparable as the wider ecosystem City Hospice operates within.
- Macmillan Cancer Support: Large UK charity funding cancer palliative, financial and emotional support services. Overlaps with City Hospice's clinical nurse specialist and welfare advice services but operates at much larger scale and a broader cancer-only remit.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
City Hospice social profiles
Digital presenceCity Hospice compliance and trust
Trust signalCompliance5 records
City Hospice financial estimates
Financial estimateRevenue estimate
Valuation estimate
City Hospice leadership team
Management profileNumber of profiles
Profiles5 records
City Hospice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City Hospice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City Hospice
What does City Hospice do?
City Hospice provides specialist home-based palliative and end-of-life care to patients with life-limiting illnesses across Cardiff and the Vale of Glamorgan. Services are delivered by Clinical Nurse Specialists, doctors, occupational therapists, social workers, counsellors and welfare rights officers, and wrap around clinical care with bereavement counselling, complementary therapies, day centre activities, advance care planning and welfare advice. All patient-facing services are provided free of charge, funded by NHS statutory funding, donations, charity shops, fundraising events and grants.
Is City Hospice a public or private company?
City Hospice is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was City Hospice founded?
City Hospice was founded in 2005. It employs 11 to 50 people.
Where is City Hospice based?
City Hospice is headquartered in Cardiff, United Kingdom, in the Europe region.
How does City Hospice make money?
Four revenue lines are on record. Donations and Fundraising is the primary driver. The others are charity Retail Shops, local Hospice Lottery and NHS and Government Funding.
Who are City Hospice's main competitors?
Direct peers on record are Dorothy House Hospice Care, Sue Ryder, Ty Hafan, Havens Hospices, Marie Curie, St David's Hospice Care, Nightingale House Hospice and ellenor hospice. Broad incumbents are Hospice UK and Macmillan Cancer Support.
Does City Hospice have an API?
No public API is recorded for City Hospice.
What industry is City Hospice in?
City Hospice's product category is Hospice and Palliative Care Services. Its primary akta.pro industry code is HLAFAEAC, Home Hospice Agencies, with a secondary code of HLADAHAH, Community-Based Palliative Care (Home-Based Non-Hospice). Its NAICS code is 62161 and its SIC code is 8082.