Redpack
Redpack is a Mexican courier and parcel company and subsidiary of Grupo Traxión providing domestic express, economy, and same-city delivery plus international services to 220+ countries, serving enterprise e-commerce, technology, and manufacturing clients as well as SMB and individual consumers through 130+ service points and an API-driven e-commerce integration platform.
- Company typePrivate
- Founded1994
- HeadquartersNaucalpan De Juárez, Mexico
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Redpack does
Redpack is a Mexican courier and parcel company founded in 1994, operating as a wholly-owned subsidiary of Grupo Traxión SAB de C.V. (BMV: TRAXIÓN) since 2018. The company provides domestic and international shipping services across three primary national tiers: Express (24-48 hour delivery, up to 70 kg), Ecoexpress (2-5 business day economy service), and Metropolitano 24 HR (same-city, up to 15 kg, available in Mexico City, Guadalajara, and Monterrey). International operations span more than 220 countries with separate document (0.5-2 kg) and parcel (up to 68 kg) air services delivering in 1-4 days. The technology stack centers on the RADAR real-time tracking platform, an English-language API and SOAP web services for e-commerce integration built to OWASP standards, electronic billing services, and online quotation tools. Supporting offerings include packaging materials sold at service points and the Redpost sub-brand drop-off network.
The business model is transaction-fee based with variable fuel surcharges indexed monthly to PEMEX jet fuel and diesel prices (Express 15.30%, Ecoexpress 21.11%, International 35.19% as of June 2026). Redpack distributes through a hybrid GTM combining direct field sales for enterprise accounts, a physical network of 130-150+ owned service points plus 400+ alliance points, home pickup, and the redpackstore.com storefront selling prepaid guides without requiring account opening. The customer base is segmented into enterprise e-commerce, technology and manufacturing clients requiring LTL and customized logistics, plus SMB and individual consumers purchasing prepaid guides. Operations are supported by 1,700+ collaborators, 800+ dedicated vehicles, 7 operative centers, 85 stations, 60 land routes, and 86 air routes, covering all 32 Mexican states and 18,000+ postal codes.
The competitive position is anchored in Traxión group infrastructure sharing, ISO 27001 certified information security (recertified 2023), and a 28-year operating history in the Mexican market. Strategic emphasis is on e-commerce integration depth and international expansion via the new English API, with PROFECO contract registration (2023) formalizing consumer-facing terms. No AI/ML capabilities, patents, or external funding rounds are disclosed; Redpack operates within the parent's consolidated capital structure rather than as an independently financed entity.
Redpack firmographics
Firmographics- Name
- Redpack
- Legal name
- REDPACK, S.A. de C.V.
- Website
- https://redpack.com.mx
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Redpack is a Mexican courier and parcel company and subsidiary of Grupo Traxión providing domestic express, economy, and same-city delivery plus international services to 220+ countries, serving enterprise e-commerce, technology, and manufacturing clients as well as SMB and individual consumers through 130+ service points and an API-driven e-commerce integration platform.
- Ownership category
- akta.pro rank
Redpack industry classification
Industry- Product category
- Courier and Parcel Logistics Services
- NAICS
- Couriers and Express Delivery Services (49211), Local Messengers and Local Delivery (492210), Packing and Crating (488991)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- International Express (Time-Definite Cross-Border) (TLAAABAB)
- akta.pro secondary industries
- International Packing, Export Crating & Containerization (HSAKACAB), Packing Materials Supply & Delivery (Boxes, Tape, Bubble Wrap) (HSAKADAK)
Keywords
Where Redpack is headquartered
LocationHeadquarters
- HQ city
- Naucalpan De Juárez
- HQ country
- Mexico
- HQ region
- Latin America
Offices4 records
Markets served
Redpack business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Domestic Courier and Parcel Services: Revenue generated from domestic shipping services including Express (24-48 hour delivery), Ecoexpress (2-5 day delivery), and Metropolitan 24 HR services. Pricing based on weight (actual or volumetric, whichever is higher), destination, and service level. Additional fuel surcharge applied.
- International Courier and Parcel Services: Revenue from export and import services covering more than 220 countries. Includes courier services for documents (0.5-2 kg) and parcel services for packages up to 68 kg. Pricing varies by weight, destination, and transit time (1-4 days air service).
- Prepaid Guides: Sale of prepaid shipping guides that can be purchased without an account at service points or online at redpackstore.com, providing immediate access to shipping services.
- Fuel Surcharge: Variable percentage applied to each shipment to compensate for fuel cost volatility. Calculated monthly based on PEMEX jet fuel and diesel prices. Current rates: Express 15.30%, Ecoexpress 21.11%, International 35.19% (June 2026).
- Electronic Billing Services: Digital invoicing and bank reference generation for payment processing services.
- Packaging Solutions: Sale of packaging materials including cardboard envelopes, boxes in various sizes, packing peanuts, polybubble, and stretch plastic at service points.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Express Service - Premium domestic delivery |
| Unit Pricing | Pay-as-you-go | Ecoexpress Service - Economy domestic delivery |
| Unit Pricing | Pay-as-you-go | Metropolitan 24 HR - Same-city delivery |
| Unit Pricing | Pay-as-you-go | International Courier - Document service |
| Unit Pricing | Pay-as-you-go | International Parcel - Package service |
| Usage-based | Monthly | Fuel Surcharge - Variable cost adjustment |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
Redpack product offering
Product offeringCore offering
Redpack is a Mexican courier and parcel logistics company that provides door-to-door national and international shipping services for documents and packages. Its core offerings include tiered domestic delivery (Express 24-48 hour, Ecoexpress 2-5 day, and Metropolitano 24 HR same-city), international courier and parcel services covering 220+ countries, prepaid shipping guides for occasional shippers, and technology-enabled solutions including an API for e-commerce integration, RADAR tracking platform, and packaging materials sold at service points.
Product overview
Redpack is a Mexican courier and parcel company offering a comprehensive logistics portfolio comprising three national delivery tiers (Express, Ecoexpress, and Metropolitano 24 HR) for domestic shipments, plus international courier and parcel services covering more than 220 countries. The company provides technology solutions including an English API and SOAP web services for e-commerce integration, along with tracking via the RADAR platform, online quotation tools, and electronic billing. Additional offerings include packaging solutions and the Redpost drop-off service. The portfolio is organized around core delivery services (express and economy options), technology products (API/web services, tracking), and supporting services (packaging, billing).
Differentiator
Problem solved
Functional benefit
Products and services
- Express (Nacional) National express delivery service for documents and packages delivered door-to-door in 24-48 hours. Maximum weight per piece of 70 kg (physical or volumetric), with pickup at home/office or drop-off at any of the 130+ service points. For businesses and individuals requiring fast domestic shipping.
- Ecoexpress Economy national delivery service for shipments less sensitive to delivery time, offering preferential rates with 2-5 business day delivery. Maximum weight per piece of 70 kg. Designed for cost-sensitive shippers.
- Metropolitano 24 HR Same-city 24-hour delivery service for documents and light packages within Mexico City, Guadalajara, and Monterrey metropolitan areas. Maximum weight of 15 kg per piece, maximum dimension 30 cm, with two delivery attempts included.
- Mensajería Internacional (International Courier) International courier service exclusively for documents weighing 0.5 to 2 kg with no commercial value. Includes door-to-door service, customs clearance support, air service delivery in 1-4 days, and coverage to more than 220 countries.
- Paquetería Internacional (International Parcel) International parcel service for packages up to 68 kg (150 lb) with maximum dimensions of 120 x 80 x 80 cm. Air service delivery in 1-4 days with customs clearance support and coverage to more than 220 countries. Saturday service available in some countries with additional charge.
- API y Web Services Technology solutions including English API and SOAP web services for system integration. Enables e-commerce platforms to connect with Redpack's technological tools for shipping label printing, tracking, status homologation, tracking by reference, tracking from websites, personalized waybills, transactional email notifications, and customized performance reports. Built in line with OWASP international safety standards.
- Redpost (Drop-off Service) Related sub-brand service that allows customers to deposit shipments directly at designated Redpost service points for package drop-off without waiting in line.
- Soluciones de Empaque (Packaging Solutions) Packaging solutions including cardboard envelopes (24 x 31.5 cm), small to extra-large boxes, packing peanuts, polybubble, and stretch plastic for shipment protection, sold at service points.
- Prepaid Shipping Guides Prepaid shipping guides that can be purchased without an account at the 130+ service points or online at redpackstore.com, providing immediate access to shipping services for individual consumers and small businesses.
Quantifiable outcome
- 28 years of operational experience
- +1 more outcomes
Companies that use Redpack
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Redpack technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
Redpack partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Grupo Traxión SAB de C.V.coreIn 2018, Redpack established itself as a subsidiary of Grupo Traxión SAB de C.V. Being part of Traxión provides Redpack with access to a diversified and flexible business model, consolidating a portfolio of services including Courier, Parcel, and Consolidated Cargo divisions. Redpack customers benefit from best practices, economies of scale, and synergies achieved with all group business units. Traxión is the absolute leader in Mobility of People with more than 22 years of experience and largest geographic coverage in Mexico.
Scale indicators12 records
Recent moves7 records
Expansion highlights5 records
Redpack competitors and assessment
Company assessmentDirect peers
- Paquetexpress: Mexican parcel and logistics company serving B2B and e-commerce shippers with national coverage. Competes head-to-head with Redpack in domestic express and last-mile delivery.
- Estafeta: Mexican national courier and parcel company offering domestic express, international shipping, and e-commerce logistics. Closest direct competitor to Redpack in scale, product mix, and target customer base within Mexico.
Emerging players
- iVoy: Mercado Libre's Mexican logistics arm providing last-mile delivery for marketplace sellers. Targets the same e-commerce shipper segment as Redpack's API-integrated services.
- Skydropx: Mexican shipping aggregator and logistics software platform connecting e-commerce shippers to multiple carriers including Redpack. Competes indirectly by enabling merchants to easily switch between couriers.
- 99 Minutos: Mexico-based last-mile delivery startup focused on e-commerce shippers. Competes with Redpack's Metropolitano and SMB parcel services with a digitally native, asset-light model.
- Amazon Logistics Mexico: Amazon's captive and increasingly third-party delivery network in Mexico. Competes for e-commerce parcel volume and raises the bar for delivery speed and tracking expectations Redpack must match.
Broad incumbents
- FedEx Mexico: Global integrator with pickup/delivery operations across Mexico. Direct competitor in international courier and competes for enterprise parcel volume.
- DHL Express Mexico: Global express incumbent operating in Mexico with cross-border air capacity and enterprise contracts. Overlaps with Redpack on international express and high-end domestic accounts.
- UPS Mexico: Global parcel and supply-chain operator with Mexican ground and air services. Competes with Redpack for cross-border and enterprise domestic volume.
Regional players
- Correos de México (Sepomex): Mexico's state postal operator offering parcel services nationwide. Overlaps with Redpack on universal last-mile coverage and serves as a price benchmark in less-dense regions.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights5 records
Customer concentration
Redpack social profiles
Digital presenceRedpack compliance and trust
Trust signalCompliance1 record
Redpack financial estimates
Financial estimateRevenue estimate
Valuation estimate
Redpack leadership team
Management profileNumber of profiles
Redpack funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Redpack M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Redpack
What does Redpack do?
Redpack is a Mexican courier and parcel logistics company that provides door-to-door national and international shipping services for documents and packages. Its core offerings include tiered domestic delivery (Express 24-48 hour, Ecoexpress 2-5 day, and Metropolitano 24 HR same-city), international courier and parcel services covering 220+ countries, prepaid shipping guides for occasional shippers, and technology-enabled solutions including an API for e-commerce integration, RADAR tracking platform, and packaging materials sold at service points.
Is Redpack a public or private company?
Redpack is a private company. It is classified as corporate owned and is currently operating.
When was Redpack founded?
Redpack was founded in 1994. It employs 1,001 to 5,000 people.
Where is Redpack based?
Redpack is headquartered in Naucalpan De Juárez, Mexico, in the Latin America region.
How does Redpack make money?
Six revenue lines are on record. Domestic Courier and Parcel Services are the primary driver. The others are international Courier and Parcel Services, prepaid Guides, fuel Surcharge, electronic Billing Services and packaging Solutions.
Who are Redpack's main competitors?
Direct peers on record are Paquetexpress and Estafeta. Emerging players are iVoy, Skydropx, 99 Minutos and Amazon Logistics Mexico. Broad incumbents are FedEx Mexico, DHL Express Mexico and UPS Mexico. Correos de México (Sepomex) is listed as a regional player.
Does Redpack have an API?
Yes. Redpack offers a new version of API in English for generating international business. The API supports e-commerce integration, system integration for generating shipping labels, tracking, and transactional notifications. Supports SOAP web services. Built in line with OWASP international safety standards. Maintains SOAP without risk of obsolescence or migration costs. The API enables integration with customer systems for: printing waybills, tracking by reference, tracking from websites, personalized waybills, transactional email to consignee, and customized performance reports. Developer documentation is at www.redpack.com.mx/en/technological-innovation.
What industry is Redpack in?
Redpack's product category is Courier and Parcel Logistics Services. Its primary akta.pro industry code is TLAAABAB, International Express (Time-Definite Cross-Border), with a secondary code of HSAKACAB, International Packing, Export Crating & Containerization. Its NAICS code is 49211 and its SIC code is 4731.