EKM Service
EKM Service Ab Oy is a Finnish regional IT services provider in Southern Finland and Åland, delivering Microsoft cloud, ERP, POS, networking, and surveillance solutions to SMBs, retailers, restaurants, schools, and government clients from three bilingual storefronts.
- Company typePrivate
- Founded1982
- HeadquartersTammisaari, Finland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What EKM Service does
EKM Service Ab Oy is a privately held Finnish IT services company founded in 1982 in Tammisaari (Ekenäs) and operating across the bilingual Swedish/Finnish coastal region of Southern Finland (Tammisaari, Hanko, Karjaa) with extension into the Turku archipelago and Åland. As of January 31, 2025, the company is a wholly-owned subsidiary of Karjaan Puhelin (Karis Telefon); the combined group employs 38 people and reports 10.9 million EUR in revenue, while EKM Service's standalone entity directly employs 13 people and generated 2.46 million EUR in 2024 revenue.
The company delivers a bundled IT stack to small and medium-sized businesses, retailers, restaurants, schools, and government entities. Core offerings span cloud services (Microsoft 365, Azure, Power BI, Teams, Copilot for Microsoft 365), Lemonsoft ERP implementation, Winpos and Solmio POS systems with integrated payment terminals (Verifone, Sunmi, Tidypay), networking and WiFi (UniFi/Ubiquiti), firewall and cybersecurity (WithSecure, WatchGuard), camera surveillance (Avigilon, Reolink), and multifunction printing (Sharp, Canon). The company is a certified Microsoft AI Cloud Partner and Solutions Partner for Modern Work, and operates the EKM Outlet refurbished-equipment webshop.
Commercial activity is sales-led via three physical retail stores, field sales representatives, inside sales, and the EKM Outlet e-commerce channel; the company also participates in the DataGroup national chain of 60 member companies. Revenue is generated through a mix of subscription/recurring (Microsoft cloud licenses, service contracts, Lemonsoft), hardware sales (new and refurbished equipment), and professional services (security assessments at 2,000 EUR excl. VAT, installation, programming). Founder Ronnie Carlsson is transitioning CEO duties to Andreas Koschinski effective January 2026.
EKM Service firmographics
Firmographics- Name
- EKM Service
- Legal name
- EKM Service Ab Oy
- Website
- https://ekm.fi
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- EKM Service Ab Oy is a Finnish regional IT services provider in Southern Finland and Åland, delivering Microsoft cloud, ERP, POS, networking, and surveillance solutions to SMBs, retailers, restaurants, schools, and government clients from three bilingual storefronts.
- Ownership category
- akta.pro rank
EKM Service industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Remote Monitoring & Management (RMM) Services (BPAEABAA)
- akta.pro secondary industries
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), Security, Safety & Fire/Life Safety Management (BPABAAAE)
Keywords
Where EKM Service is headquartered
LocationHeadquarters
- HQ city
- Tammisaari
- HQ country
- Finland
- HQ region
- Europe
Offices3 records
Markets served
EKM Service business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- IT Services & Support: Managed IT services including maintenance, security, and consulting for business customers. Revenue is recurring through service contracts and one-time project fees.
- Cloud Services (Microsoft 365, Azure, Power BI): Resale and implementation of Microsoft cloud subscriptions and licenses, typically recurring subscription revenue.
- POS and Cash Register Systems: Sale, installation and maintenance of POS systems (Winpos, Solmio) and integrated payment terminals for retail and restaurant businesses.
- Hardware and Equipment Sales: Sale of computers, monitors, printers, networking equipment, surveillance cameras, and accessories to businesses and consumers. Includes refurbished equipment via EKM Outlet.
- ERP Software (Lemonsoft): Implementation and support of Lemonsoft ERP system including financial management, CRM, logistics, and production planning.
- Security Solutions: Data security assessments, backup solutions, data recovery, and secure data deletion services.
- AV Technology and Infrastructure: Meeting room technology, info screens (iDiD digital signage), network and WiFi solutions, and camera surveillance systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Small business IT security assessment |
| Unit Pricing | Pay-as-you-go | Refurbished laptops (Dell Latitude) |
| Unit Pricing | Pay-as-you-go | Refurbished desktops (Dell OptiPlex Micro) |
| Unit Pricing | Pay-as-you-go | Refurbished multifunction printer Sharp MX-2614N |
| Unit Pricing | Pay-as-you-go | Refurbished color printer Sharp MX-C300W A4 |
| Unit Pricing | Pay-as-you-go | Cash desk (refurbished) |
| Other | Pay-as-you-go | Sharp POS programming service (ALV change) |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
EKM Service product offering
Product offeringCore offering
EKM Service is a regional IT services provider in southern Finland offering a comprehensive portfolio of business technology solutions. The company sells and implements Microsoft cloud services (Microsoft 365, Azure, Power BI, Teams), Lemonsoft ERP, Winpos and Solmio POS systems, payment terminals, IT infrastructure (networks, WiFi, servers, firewalls), camera surveillance, data security services, and hardware products through three retail locations in Tammisaari, Hanko, and Karjaa. EKM also operates a refurbished equipment outlet (EKM Outlet) and provides ongoing maintenance, support, and development services to SMB customers with particular expertise in the retail and restaurant sectors.
Product overview
EKM Service is an IT service provider offering a comprehensive portfolio of technology solutions centered around four main areas: cloud services (Microsoft 365, Azure, Power BI, Teams, Copilot), business and POS systems (Lemonsoft ERP, Winpos, Solmio POS systems, payment terminals, cash register equipment), IT infrastructure and security (networking, WiFi, servers, firewalls, camera surveillance, data security, backup services), and IT services (maintenance, support, development, printing solutions). The company also operates EKM Outlet for refurbished equipment. EKM specializes in serving small and medium businesses with particular expertise in retail and restaurant sectors, offering both products and ongoing service/support.
Differentiator
Problem solved
Functional benefit
Brands
- EKM Outlet: EKM's outlet shop selling refurbished IT equipment, computers, printers, and store fixtures returned from leasing and service packages.
Products and services
- Microsoft 365 Cloud Services
Quantifiable outcome
- Self-service kiosks handle 55% of total sales and 75-80% of in-house sales for Great Burger restaurant
- +2 more outcomes
Companies that use EKM Service
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
EKM Service technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability4 records
Feature3 records
EKM Service partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Karis Telefon (Karjaan Puhelin)coreAs of January 31, 2025, Karis Telefon (Karjaan Puhelin) became the owner of EKM Service. The combined entity employs 38 people with 10.9 million EUR revenue and 521,000 EUR profit. Together they offer all ICT services from fiber connections to software, hardware, POS systems and phone exchanges.
- Data GroupcoreEKM Service is part of the nationwide DataGroup chain consisting of 60 member companies. Members benefit from synergies through joint procurement, training, and regular meetings. Part of chain since 2010.
- SurfNetminorSurfNet provides domain names, web hosting, and WordPress services. SurfNet is recommended as the domain and hosting partner for EKM's customers.
- MicrosoftcoreEKM is a certified Microsoft AI Cloud Partner and Solutions Partner for Modern Work. Provides Microsoft 365, Azure, Power BI, Teams, and Copilot solutions to customers.
- LemonsoftcoreFinnish software company providing cloud-based ERP solutions. EKM is a key implementation and support partner for Lemonsoft ERP covering financial management, CRM, logistics, and production planning.
- WinposcoreNordic market-leading POS (point of sale) system provider. EKM is the exclusive reseller/installer of Winpos systems in the Tammisaari region. Provides POS solutions for retail and restaurant businesses.
- SolmiokassacoreFinnish POS system provider focused on small and medium-sized businesses in retail and restaurant sectors. EKM distributes and supports Solmio POS systems.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
EKM Service competitors and assessment
Company assessmentDirect peers
- Gofore: Gofore is a Finnish digital transformation and managed IT services company with strong Microsoft alignment. Comparable to EKM's Microsoft Cloud practice and IT services portfolio, though Gofore leans more toward enterprise consulting while EKM is SMB-focused.
- Karjaan Puhelin (Karis Telefon): Karjaan Puhelin is EKM's parent company since January 2025 and operates a nearly identical regional ICT services portfolio (fiber, hardware, software, POS, telephone exchanges). The two organizations are direct peers in the same bilingual coastal Finnish market.
- Solita: Solita is a Finnish IT services firm offering cloud, data, and digital transformation services to mid-market and enterprise customers, with strong Microsoft Azure partnership. Comparable to EKM in positioning around Microsoft cloud and managed services but serving a larger Nordic customer base.
- Vincit: Vincit is a Finnish software and IT services firm headquartered in Tampere, offering custom development, cloud, and managed services. Comparable to EKM in the SMB cloud and IT services space, with overlapping Microsoft and digital transformation focus.
- DataGroup Finland: DataGroup is a nationwide chain of 60 Finnish IT services member companies of which EKM is one. Members provide managed IT, cloud, and hardware services to local SMBs with similar profiles; EKM competes and cooperates with sibling members serving overlapping customer segments.
Broad incumbents
- Tieto (Tietoevry): Tieto (now part of Tietoevry) is a major Finnish-origin IT services and software provider with a strong managed services and cloud practice. It competes with EKM in helping SMB and mid-market customers adopt Microsoft cloud and ERP platforms.
- Atea Finland: Atea is a large Nordic IT infrastructure and services provider with operations in Finland, offering hardware, software, and managed services. Comparable to EKM in IT infrastructure and reseller activities, but at much larger scale and broader geographic reach.
- CGI Suomi (CGI Group): CGI is one of the largest IT services and systems integrators in Finland, offering managed services, cloud, and Microsoft-based solutions to enterprise and public sector. It competes with EKM at the upper end of the SMB market and on Microsoft cloud practices.
Others
- Verifone: Verifone is a global payment terminal provider that EKM integrates into its POS solutions. It is an ecosystem partner rather than a competitor, but operating in EKM's POS hardware and payment stack.
Emerging players
- Lemonsoft: Lemonsoft is a Finnish cloud ERP vendor for SMBs that EKM resells and implements. Functionally a technology partner, but also a partial peer because Lemonsoft increasingly sells directly to the same SMB cohort that EKM targets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
EKM Service social profiles
Digital presenceEKM Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
EKM Service leadership team
Management profileNumber of profiles
Profiles5 records
EKM Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EKM Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EKM Service
What does EKM Service do?
EKM Service is a regional IT services provider in southern Finland offering a comprehensive portfolio of business technology solutions. The company sells and implements Microsoft cloud services (Microsoft 365, Azure, Power BI, Teams), Lemonsoft ERP, Winpos and Solmio POS systems, payment terminals, IT infrastructure (networks, WiFi, servers, firewalls), camera surveillance, data security services, and hardware products through three retail locations in Tammisaari, Hanko, and Karjaa. EKM also operates a refurbished equipment outlet (EKM Outlet) and provides ongoing maintenance, support, and development services to SMB customers with particular expertise in the retail and restaurant sectors.
Is EKM Service a public or private company?
EKM Service is a private company. It is classified as corporate owned and is currently operating.
When was EKM Service founded?
EKM Service was founded in 1982. It employs 11 to 50 people.
Where is EKM Service based?
EKM Service is headquartered in Tammisaari, Finland, in the Europe region.
How does EKM Service make money?
Seven revenue lines are on record. IT Services & Support is the primary driver. The others are cloud Services (Microsoft 365, Azure, Power BI), POS and Cash Register Systems, hardware and Equipment Sales, ERP Software (Lemonsoft), security Solutions and AV Technology and Infrastructure.
Who are EKM Service's main competitors?
Direct peers on record are Gofore, Karjaan Puhelin (Karis Telefon), Solita, Vincit and DataGroup Finland. Broad incumbents are Tieto (Tietoevry), Atea Finland and CGI Suomi (CGI Group). Verifone is listed as an others. Lemonsoft is listed as an emerging player.
Does EKM Service have an API?
No public API is recorded for EKM Service.
What industry is EKM Service in?
EKM Service's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAA, Remote Monitoring & Management (RMM) Services, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 54151 and its SIC code is 7373.