Lofty Heights CIC

What Lofty Heights CIC does

Lofty Heights CIC is a UK Community Interest Company (not-for-profit social enterprise) headquartered at 517 London Road, Ipswich, Suffolk. It delivers a portfolio of person-centred support services to vulnerable people in the East of England, structured around two main pillars. The first is a set of decluttering, clearance, and cleaning services — including hoarding support, hospital discharge preparation, property clearance for families/landlords/professionals, and practical support for unpaid carers — provided through on-site professional visits. The second pillar is the Skills Academy, which offers hands-on training, mentoring, and real-world work experience to young people facing barriers to employment, alongside a Workplace Training sub-service.

The organization's go-to-market is community-led rather than commercial-marketing-led: customers are reached primarily through referrals from a network of commissioning and partner bodies, including Ipswich Borough Council, Suffolk County Council, East Suffolk and North Essex, Mid Suffolk, Great Yarmouth, NHS West Suffolk, Victory Homes, and Clarion UK. Pricing is not publicly disclosed and operates on a contact-based quotation model via phone and email. The organization also generates ancillary revenue through room hire at its Ipswich site.

All income is reinvested into the social mission rather than distributed to shareholders, consistent with CIC structure. The company operates a single physical site, has no disclosed proprietary technology platform or software product, and reports no app, API, or integration footprint. Sector positioning is reinforced through memberships in Social Enterprise UK, Social Enterprise East of England, School for Social Entrepreneurs, Dementia Friends, and the Care Leaver Covenant. Revenue, headcount, and contract values are not publicly disclosed, and the entity operates on a regional scope with no global footprint claim.

Name

Lofty Heights CIC

Legal name

Lofty Heights CIC

Website

https://lofty-heights.org

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Ipswich

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Decluttering and Clearance Services: Professional decluttering, hoarding support, property clearance, and cleaning services provided to individuals, families, landlords, and professionals. Income generated is reinvested into the social mission.
2. Skills Academy Training: Practical training and support programs for young people, particularly those facing barriers to employment or education, delivered through hands-on learning, mentoring, and real-world experience.
3. Room Hire: Facility rental services offered at their operational location.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Lofty Heights CIC is a not-for-profit social enterprise that delivers person-centred decluttering, clearance and cleaning services to vulnerable individuals, families, landlords and professionals across the East of England. It also operates the Skills Academy, providing practical training, mentoring and real-world experience for young people facing barriers to employment or education, and rents out rooms at its Ipswich headquarters for community use. All income generated is reinvested back into the social mission.

Product overview

Lofty Heights CIC is a not-for-profit social enterprise offering a portfolio of person-centred support services. The core offerings include six decluttering and support services (Hoarding & Decluttering Support, Hospital Discharge Support, Property Clearance, Support for Unpaid Carers, and Cleaning Services) that help vulnerable people live safely and independently, plus the Skills Academy providing practical training programmes for young people facing employment barriers. The organization also offers Room Hire for community use. All services are delivered as direct support offerings rather than software products, with income reinvested into the social mission.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Reinvests all income into social mission, supporting more people and creating more opportunities

Named customers8 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• Ipswich Borough CouncilcoreStrategic or Co-development PartnerLocal government partnership for community support services, working together to support vulnerable individuals in the Ipswich area.
• East Suffolk and North EssexcoreStrategic or Co-development PartnerRegional partnership with NHS and local authority collaboration for community health and support services.
• Mid SuffolkcoreStrategic or Co-development PartnerWorking together partnership providing community support services in the Mid Suffolk district.
• Suffolk County CouncilcoreStrategic or Co-development PartnerCounty-level local government partnership for commissioning and delivering community support services.
• NHS West SuffolkcoreStrategic or Co-development PartnerHealthcare partnership supporting hospital discharge patients by preparing safe living environments for return home.
• Great YarmouthminorStrategic or Co-development PartnerRegional partnership extending community support services to the Great Yarmouth area.
• Victory HomescoreStrategic or Co-development PartnerHousing association partnership providing property clearance services for residents in supported housing.
• Clarion UKcoreStrategic or Co-development PartnerLarge housing provider partnership for property clearance and community support services.
• Dementia FriendsminorOthersMembership/partnership demonstrating commitment to dementia awareness and support for affected individuals.
• Care Leaver CovenantminorOthersCommitment to supporting care leavers through employment and skills opportunities.
• School for Social EntrepreneursminorOthersMembership and development support for social enterprise growth and impact.
• Social Enterprise UKminorOthersTrade body membership representing social enterprises in the UK.
• Social Enterprise East of EnglandminorOthersRegional trade body membership for social enterprises in the East of England.

Recent moves6 records

Expansion highlights5 records

Direct peers

• Lifetime Training: UK-wide vocational training and apprenticeship provider offering skills programmes for young people and adults, including those facing barriers to employment. Directly comparable to Lofty Heights' Skills Academy in target learner and training-led delivery model.

Others

• Clarion Housing: Largest UK housing association and an existing Lofty Heights partner. Comparable as a community-support / housing-sector organisation delivering property and tenancy services, though operating at vastly greater scale as a landlord rather than a service provider.
• Sanctuary Housing: Large UK housing association providing housing, care and community support services. Comparable as a housing-sector community services provider and potential partner for property clearance contracts similar to those Lofty Heights delivers for Clarion and Victory Homes.
• The Prince's Trust: UK charity focused on supporting young people facing barriers to employment through training, mentoring and pathways into work. Comparable to the Skills Academy's mission of equipping disadvantaged young people with skills and employment outcomes.
• Crisis UK: UK national charity for people experiencing homelessness, running social enterprise trading arms and training programmes. Comparable as a mission-driven organisation combining community support services with employability/skills pathways.
• Mencap: UK charity supporting people with learning disabilities through direct services, community programmes, and skills/employment pathways. Comparable as a UK social-purpose organisation delivering person-centred community support and employability outcomes.
• Peabody: Major UK housing association and community services provider delivering support services to vulnerable residents, including in-home and community programmes. Comparable operating model of housing-linked community support though at significantly larger scale.
• Centrepoint: UK charity supporting vulnerable young people including those facing barriers to employment, with services spanning housing, training and independent living. Comparable dual focus on vulnerable-people support and youth skills development.
• Age UK: UK charity supporting older people with services including independent living support, similar to Lofty Heights' Hoarding & Decluttering and Unpaid Carer services for elderly and vulnerable adults. Comparable in addressing the needs of older adults wishing to remain safely at home.

Broad incumbents

• Mitie: Large UK facilities management and professional services company whose cleaning and property services overlap with Lofty Heights' decluttering, clearance and cleaning lines. Much broader portfolio, but a benchmark for scaled, multi-site cleaning/clearance provision to enterprise and public sector clients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/Lofty__Heights
• Facebookfacebook.com/LoftyHeightsSocEnt

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lofty Heights CIC