AAO

What AAO does

AAO (株式会社 エー・エー・オー) is a Japanese software development and information-services company founded in 1991 and headquartered in Shibuya, Tokyo (with a secondary office in Kawasaki). The firm develops and distributes a portfolio of Windows-based utility software built around remote IT support and credential management, including PC11 (a remote-control application that allows users to operate a home or office computer over the internet), aaoup (an ID and password manager with click-to-call integration for Excel-based phone directories and auto-login for registered websites), RPCOMM (a TCP/IP communication tool supporting Windows-to-Windows environments and legacy NEC ACOS systems), a PC screen-sharing system supporting roughly five simultaneous conference locations, and remote PC support services. Adjacent offerings include ACOS-2 technical support (COBOL/COBOL-S/IDL2 source analysis, JCL creation), SEO services, FAX automation, transportation-expense calculation tools, a logo-conversion service for Toshiba TEC MA-2055/FS-2055 POS systems, an SMS gateway (Tanbun-chan), and a stock-data information service (Kabu-Hyo). Distribution is carried out through direct download from the company's website (aao.co.jp) with PayPal payment processing and through the Japanese software marketplace Vector.

The business model combines recurring subscriptions, one-time perpetual licenses, and usage-based fees at modest price points. aaoup operates a freemium model — free version (5-registration cap, ad-supported), PRO (~¥1,800 via PayPal / ~¥1,944 via Vector, unlimited registrations, no ads, click-to-call), and Enterprise (¥7,000/month for five computers with 14-day trial). PC11 is sold as a monthly subscription at ¥3,000/month for 11 computers, and PC support is offered at ¥324/month (annual: ¥3,888) or ¥450/month (annual: ¥4,630), with spot support from ¥1,058. Tanbun-chan SMS is usage-priced at ¥7/message with an initial fee from ¥10,000, and Logo-moke receipts are converted at ¥2,200 per item. ACOS-2 technical support is delivered as professional services. The go-to-market is a hybrid of direct online sales (PayPal) and freemium consumer acquisition through Vector, with no reseller network, retail footprint, or international presence.

The customer base is a horizontal mix of Japanese small-to-medium businesses and individual consumers. Named customers span manufacturing (Toyo Aerosol Industry, a full-company operations support client since 1995), trading (Inagaki Shoji), construction (Sanwa Exterior Keihin), retail (Garden Workshop Sesame), and micro-business / sole-proprietor healthcare (GENGEN Acupuncture and Massage Clinic). AAO is privately held, founder/management-owned (Representative Director Takeshi Take / 岳元 武志), with ¥10 million in registered capital, a small team, no external investors, no active recruiting at the time of the website snapshot, and no disclosed revenue. Operational status is active but visibly quiet post-2020.

Name

AAO

Legal name

株式会社 エー・エー・オー

Website

https://aao.co.jp

Company type

Private

Founded year

1991

Operating status

Operating

Short description

AAO is a Japanese software developer founded in 1991 and headquartered in Shibuya, Tokyo. It provides Windows-based remote-control software, password management tools, and IT support services primarily to small businesses and individual consumers across Japan.

Ownership category

akta.pro rank

Product category

Remote Access and IT Management Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)

Keywords

• Remote desktop software
• Password management software
• IT support services
• POS system services
• SMS marketing services

Headquarters

HQ city

Akasaka

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing - PC11: Monthly subscription for remote control software PC11, priced at ¥3,000/month for 11 computers
2. Software Licensing - aaoup: One-time purchase and subscription models for password management software. PRO version ¥1,800-1,944, Enterprise version ¥7,000/month for 5 computers
3. PC Support Services: Remote computer troubleshooting and support services with monthly subscription (¥450/month) or annual payment (¥4,630/year) options
4. SMS Sending Service (Tanbun-chan): SMS transmission service at ¥7/message with initial fee starting from ¥10,000
5. Logo Conversion Service: Receipt logo conversion service for Toshiba TEC POS systems MA-2055/FS-2055
6. ACOS2 Technical Support: Technical support services for NEC ACOS-2 systems including analysis, modification and development

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels2 records

Core offering

AAO develops and sells proprietary Windows software for remote computer control (PC11), credential management (aaoup), TCP/IP communication (RPCOMM), and screen sharing, alongside IT support services including remote PC diagnostics, NEC ACOS-2 technical support, Toshiba TEC POS configuration, SEO, SMS transmission, and stock data services. Products are sold via subscription, perpetual license, and freemium models, targeting Japanese SMBs and individual consumers.

Product overview

AAO (株式会社 エー・エー・オー) is a Japanese software development company established in 1991, providing 35 years of IT services. The company offers a portfolio of Windows-based software products centered on remote work and computer management solutions. Core products include PC11 (remote control software), aaoup (password management with phone functionality), RPCOMM (TCP/IP communication), and PC screen sharing systems. The company also provides technical support services including ACOS2 system support, SEO services, and remote PC support, along with specialized services like receipt logo conversion for Toshiba printers and SMS transmission.

Differentiator

Problem solved

Functional benefit

Brands

• PC11 (ピーシーイレブン): Remote control software allowing users to operate home or office computers from external locations via internet connection.
• aaoup (ア エー・オー・ユー・ピー)
• レンタリモート (Rent Remote)
• かぶひょう (Kabu-Hyo)
• たんぶんちゃん (Tanbun-chan)

Products and services

• PC11 (ピーシーイレブン) Remote control software enabling users to operate home or company computers from external locations via internet-connected computers. Sold as a monthly subscription (¥3,000/month for up to 11 computers) targeting SMBs needing remote work support.
• aaoup (ア・エー・オー・ユー・ピー) ID and password management software with click-to-call phone functionality, auto-login to registered websites, QR code backup, and Excel phone-number recognition. Available in FREE (limited registrations, ad-supported), PRO (perpetual license, ¥1,800-1,944), and Enterprise (subscription, ¥7,000/month for 5 computers) editions for both consumers and SMBs.
• RPCOMM

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Vector Co., Ltd. (株式会社ベクター)coreChannel Partner/ Reseller/ DistributorVector serves as the primary software distribution partner for AAO products including aaoup password management software. Products are available for download and purchase through Vector's platform at vector.co.jp
• PayPay BankminorOthersPayPay Bank is listed as a transaction bank in AAO's corporate banking relationships
• Mizuho BankminorOthersMizuho Bank Shibuya Branch is listed as a transaction bank in AAO's corporate banking relationships
• Sumitomo Mitsui Banking CorporationminorOthersSumitomo Mitsui Banking Corporation Shibuya Branch is listed as a transaction bank
• Mitsubishi UFJ BankminorOthersMitsubishi UFJ Bank Shibuya Branch is listed as a transaction bank

Scale indicators3 records

Recent moves14 records

Expansion highlights4 records

Direct peers

• AnyDesk: Cross-platform remote desktop software serving SMBs and individuals with freemium and subscription tiers. Directly competes with PC11 on remote computer control use cases.
• LogMeIn (GoTo): Provider of remote access, remote support, and collaboration software (including Rescue and GoToMyPC). Closely aligned with AAO's remote PC support and Rent Remote service offerings.
• Bitwarden: Open-source password manager with freemium and enterprise tiers. Competes head-to-head with aaoup and pressures AAO's pricing with a free, feature-rich alternative.
• RealVNC: Remote access software with strong foothold in technical and industrial verticals. Direct competitor to PC11 for remote computer operation and support workflows.
• LastPass: Established password management SaaS with personal, family, and business plans. Directly competes with aaoup on credential management and auto-login use cases.
• TeamViewer: Global leader in remote access and remote control software. Directly comparable to AAO's PC11 product in functionality, target customer (SMBs and individual pros), and subscription pricing model.
• 1Password: Consumer and business password manager with auto-login functionality. Directly comparable to aaoup on core password management and individual/team subscriptions.
• Splashtop: Remote access and remote support vendor targeting SMBs and IT providers. Comparable to PC11 and AAO's remote PC support service in functionality and pricing.

Broad incumbents

• Norton (Gen Digital): Large consumer security brand offering password management and remote support features. Provides indirect competition to aaoup and PC11 as part of a broader security suite.
• Kaspersky Password Manager: Broader cybersecurity vendor with an integrated password management product. Offers overlapping functionality to aaoup but as part of a wider security portfolio.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AAO