Deeplink
Deeplink is a Swiss AI platform provider offering no-code chatbots, internal GPT, smart search, minutes generation, and AI agents on 100% Swiss-hosted infrastructure, primarily serving Swiss public administrations and SMEs requiring sovereign, compliant AI.
- Company typePrivate
- Founded2019
- HeadquartersLausanne, Switzerland
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Deeplink does
Deeplink SA is a Swiss AI software company founded in 2019 (originally as Chatbotstrap, rebranded in 2021) and headquartered in the Lausanne/Prilly/Renens area of Switzerland. It builds a unified AI work platform that bundles five core modules — Smart Search, Internal GPT, Minutes Generation, AI Agents, and AI Chatbot — on top of open-source large language models combined with Retrieval Augmented Generation (RAG) and agentic AI capabilities. The platform is no-code, supports multilingual deployments (including custom languages and dialects), and is offered in four deployment tiers ranging from shared multitenancy to fully on-premise. All data and infrastructure are hosted in Switzerland, with explicit compliance to Swiss nLPD and EU GDPR; ISO 27001 certification is in progress and the company holds B Corp certification (Feb 2022, first AI startup in Switzerland to do so).
The company primarily serves Swiss public-administration organizations (e.g., Transports publics lausannois, Canton Vaud's DGEO, Ville de Morges, Services Industriels Lausanne) and Swiss SMEs, NGOs, and associations (e.g., DYN Group, Centre Patronal, Lausanne Aquatique, Empowerment Foundation). Its go-to-market is consultative and sales-led, with expert-supported implementation, ongoing professional services, and a self-service post-implementation phase enabled by the no-code tooling. Revenue is generated through tiered subscription pricing across the deployment tiers plus professional services, with pricing not publicly disclosed and offered on contact. Deeplink cites use-case outcomes of up to 30% time savings on administrative tasks and high satisfaction scores across its flagship deployments.
Deeplink firmographics
Firmographics- Name
- Deeplink
- Legal name
- Deeplink SA
- Website
- https://deeplink.ai
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Deeplink is a Swiss AI platform provider offering no-code chatbots, internal GPT, smart search, minutes generation, and AI agents on 100% Swiss-hosted infrastructure, primarily serving Swiss public administrations and SMEs requiring sovereign, compliant AI.
- Ownership category
- akta.pro rank
Deeplink industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Web Search Portals, Libraries, Archives, and Other Information Services (5192)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), Multilingual/Translation Communication Apps (BPAMACAJ)
Keywords
Where Deeplink is headquartered
LocationHeadquarters
- HQ city
- Lausanne
- HQ country
- Switzerland
- HQ region
- Europe
Offices3 records
Markets served
Deeplink business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- AI Platform/SaaS Subscriptions: Deeplink provides a unified AI work platform with various tools including chatbots, internal GPT, smart search, and AI agents. The platform is offered through multiple deployment tiers (Standard, Performance, Private Cloud, On-premise) suggesting tiered subscription pricing.
- Professional Services: Expert implementation services including needs analysis, configuration, testing, deployment, and ongoing support accompany product sales.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard deployment with multitenancy infrastructure |
| Subscription | Annual | Performance deployment with enhanced infrastructure |
| Subscription | Annual | Private Cloud with dedicated infrastructure |
| Subscription | Annual | On-premise deployment |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels10 records
Deeplink product offering
Product offeringCore offering
Deeplink provides a unified no-code AI work platform combining AI Chatbots, Smart Search (RAG-based document querying), Internal GPT, Minutes Generation, and Agentic AI for SMEs and public administrations. The platform integrates open-source large language models with retrieval-augmented generation, deployed across tiered infrastructure (Standard multitenancy, Performance, Private Cloud, On-premise) with 100% Swiss data hosting. Vertical solution packages are offered for police, associations, SMEs, and public administration customers.
Product overview
Deeplink is a unified AI work platform that combines multiple AI tools designed for SMEs and public administrations in Switzerland. The platform operates on a platform-plus-modules architecture centered around five core product modules: Smart Search (RAG-based document querying), Internal GPT (secure internal ChatGPT alternative), Minutes Generation (meeting-to-PV automation), AI Agents (agentic process automation), and AI Chatbot (no-code conversational assistant builder). These modules can be deployed separately or as a bundle, and are available in three deployment tiers (Standard/Multitenancy, Performance, and Private Cloud/On-Premise) offering different model sizes (14B to 100B parameters) and infrastructure isolation levels. The platform integrates open-source LLMs with RAG and agentic AI technologies, and is complemented by four solution verticals targeting specific sectors: AI Police, AI Association, AI SME, and AI Public Administration.
Differentiator
Problem solved
Functional benefit
Products and services
- Smart Search AI-powered semantic search tool that lets users ask questions in natural language and receive reliable, sourced answers directly from an organization's internal documents and knowledge bases. Built for SMEs and public administrations needing fast, auditable knowledge retrieval.
- Internal GPT Secure, sovereign internal ChatGPT alternative enriched with the organization's proprietary knowledge base, providing a 24/7 internal support assistant for employees. Designed for organizations needing data residency and governance over internal generative AI usage.
- Minutes Generation Automatically transforms meeting recordings into structured minutes (procès-verbaux) ready for archiving or distribution. Aimed at organizations looking to reduce manual note-taking and standardize meeting documentation.
- AI Agents Agentic AI system for automating business processes. Creates and supervises autonomous agents that analyze data, make decisions, and execute actions within organizational workflows, with governance and traceability for audit.
- AI Chatbot No-code conversational AI chatbot builder that creates virtual assistants grounded in an organization's own data, with secure sovereign AI, multilingual support (including custom languages and dialects), and 24/7 availability. Targeted at SMEs, public administrations, and associations.
- AI Police AI solution specifically designed for police forces and law enforcement agencies, supporting operational efficiency and secure handling of sensitive information. Currently on waiting list / early access.
- AI Association AI solution tailored for associations and non-profit organizations, supporting member services, event management, and information dissemination.
- AI SME AI solution designed for small and medium enterprises (SMEs) to automate support and increase productivity by an estimated 30%, built on the no-code Deeplink platform.
- AI Public Administration Comprehensive AI solution for public sector organizations including communes, cantons, and parapublic organizations in Switzerland. Provides 24/7 citizen support, internal staff support, and automatic minutes generation with 100% Swiss data hosting.
Quantifiable outcome
- Up to 30% time savings on administrative tasks
- +4 more outcomes
Companies that use Deeplink
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles2 records
Deeplink technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability8 records
Feature6 records
Deeplink partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- B Lab SwitzerlandcoreB Lab Switzerland is the Swiss branch of the global non-profit B Lab organization. Deeplink achieved B Corp certification through B Lab Switzerland, demonstrating commitment to social and environmental performance beyond profit. B Lab transforms the global economy for the benefit of people, communities and the planet.
- Swiss Triple ImpactcoreSwiss Triple Impact is a unique national pathway for Swiss companies to measure their contribution to the United Nations Sustainable Development Goals. Deeplink is committed to this programme as part of their sustainability approach.
- Empowerment FoundationminorDeeplink supports the Empowerment Foundation by offering AI courses in schools for young people (aged 10-17) to help them understand the impact of AI on everyday life. This educational partnership aligns with Deeplink's commitment to education and AI awareness.
- InfomaniakcoreInfomaniak provides cloud hosting services for Deeplink's data storage. Personal data is stored using Infomaniak cloud services at their Swiss data centers (25 Eugène-Marziano, 1227 Les Acacias, Switzerland), ensuring data sovereignty and compliance with Swiss and EU data protection regulations.
Scale indicators12 records
Recent moves6 records
Expansion highlights5 records
Deeplink competitors and assessment
Company assessmentEmerging players
- Rasa: Open-source conversational AI framework with enterprise tier supporting custom NLU, RAG, and on-prem deployment — comparable open-source foundation that downstream chatbot builders, including regional players, are built on.
- Tidio: No-code AI chatbot platform focused on SMB customer service automation — comparable to Deeplink's AI SME vertical for the small-business segment.
Direct peers
- Kore.ai: Enterprise conversational AI and agent platform serving customer service and process automation — closely comparable to Deeplink's combination of chatbots, AI Agents and Internal GPT.
- Ada: AI-powered customer service automation platform with no-code authoring and RAG — directly comparable to Deeplink's AI Chatbot value proposition for SMEs and mid-market.
- Inbenta: AI-powered customer service and knowledge management platform combining chatbots, semantic search and RAG — closely aligned with Deeplink's Smart Search and Internal GPT products and multilingual chatbot positioning.
- Yellow.ai: Conversational AI platform for customer service and employee experience with multi-language support, agentic automation, and enterprise integrations — directly comparable in product scope and target verticals.
- Boost.ai: Scandinavian conversational AI platform offering a no-code enterprise chatbot builder with virtual agents, RAG, and hybrid LLM architecture — directly comparable to Deeplink's AI Chatbot and Smart Search modules serving regulated and enterprise buyers.
- Cognigy: Enterprise conversational and agentic AI platform with strong European footprint, multilingual support, and on-prem/private cloud deployments — directly comparable to Deeplink's tiered deployment model and focus on customer-service automation.
Broad incumbents
- Mistral AI: European AI model and platform provider offering sovereign cloud deployments and enterprise AI services — adjacent competitor in the European sovereign AI space that could absorb chatbot/agent workloads upstream of Deeplink.
- Aleph Alpha: European sovereign-AI foundation model provider focused on data sovereignty and regulated industries — comparable not at product level but as a competing sovereign-AI narrative targeting public sector and European enterprise buyers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Deeplink social profiles
Digital presenceDeeplink compliance and trust
Trust signalCompliance4 records
Deeplink financial estimates
Financial estimateRevenue estimate
Valuation estimate
Deeplink leadership team
Management profileNumber of profiles
Profiles1 record
Deeplink funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Deeplink M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Deeplink
What does Deeplink do?
Deeplink provides a unified no-code AI work platform combining AI Chatbots, Smart Search (RAG-based document querying), Internal GPT, Minutes Generation, and Agentic AI for SMEs and public administrations. The platform integrates open-source large language models with retrieval-augmented generation, deployed across tiered infrastructure (Standard multitenancy, Performance, Private Cloud, On-premise) with 100% Swiss data hosting. Vertical solution packages are offered for police, associations, SMEs, and public administration customers.
Is Deeplink a public or private company?
Deeplink is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Deeplink founded?
Deeplink was founded in 2019. It employs 1 to 10 people.
Where is Deeplink based?
Deeplink is headquartered in Lausanne, Switzerland, in the Europe region.
How does Deeplink make money?
Two revenue lines are on record. AI Platform/SaaS Subscriptions are the primary driver. The others are professional Services.
Who are Deeplink's main competitors?
Emerging players on record are Rasa and Tidio. Direct peers are Kore.ai, Ada, Inbenta, Yellow.ai, Boost.ai and Cognigy. Broad incumbents are Mistral AI and Aleph Alpha.
Does Deeplink have an API?
No public API is recorded for Deeplink.
What industry is Deeplink in?
Deeplink's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI). Its NAICS code is 51821 and its SIC code is 7372.