What Interware does

Interware Systems Inc. is a privately held Canadian cybersecurity and IT solutions provider headquartered in North York, Ontario, founded in 1984 and operating with 11-50 employees under CEO Ed Fung. The firm delivers a comprehensive security and managed IT portfolio organized across five practice areas: Cybersecurity Solutions (covering the full lifecycle from GRC through Identify, Protect, Detect, Respond, and Recovery); Cloud & IT Management (cloud migration, managed services, network optimization, VDI, backup and disaster recovery); Enterprise Solutions (ERP, CRM, collaboration tools); Digital Transformation (data analytics, BI, technology modernization); and AI Solutions (AI platforms, ML models, NLP, AI-driven automation). Implementation is built on a well-established vendor stack including Microsoft Azure, Fortinet, AWS, VMware, Sentinel One, Veeam, OpenAI, and NVIDIA, supplemented by proprietary content assets such as the InfoSec Maturity Roadmap 2025-2026 Edition.

The company monetizes primarily through two streams: professional services (consulting, implementation, and ongoing support delivered under customized Service Level Agreements) and managed IT services (24/7/365 network monitoring, security operations, backup, and disaster recovery). Pricing is quote-based and not publicly disclosed; engagements are structured through SLAs with 60-day termination terms. Go-to-market combines enterprise field sales through a consultative free-consultation model with inside sales for mid-market accounts, supplemented by content marketing (newsletter, security resource library, customer testimonials) and a co-sell ecosystem with major technology vendors. The customer base spans healthcare providers, non-profits, and technology firms, with documented multi-year relationships including a 15-year continuous engagement with CHCN.

Technically, Interware positions itself as a certified, compliance-heavy delivery partner rather than a software vendor. The firm holds SOC 2 Type II, ISO 27001, NIST 800-171, NIST 800-53, ITAR, and CMMC Level 2 alignments, and the service team holds CISSP, CISM, CRISC, CISA, CEH, Fortinet NSE, VMware VCP, and Microsoft Certified Expert credentials. This certification stack is unusual for a small Canadian MSP and functions as both a differentiation point and a prerequisite for bidding on regulated and defense-adjacent work. The AI Solutions line is the most recent and least proven expansion, currently relying on third-party OpenAI and NVIDIA capabilities rather than proprietary model development.

Name

Interware

Legal name

Interware Systems Inc.

Website

https://interware.ca

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Interware Systems Inc. is a Canadian cybersecurity and managed IT services firm in North York, Ontario, providing GRC, threat lifecycle, cloud infrastructure, and AI integration services to healthcare, non-profit, and technology clients across Canada via SLAs and vendor partnerships.

Ownership category

akta.pro rank

Product category

Managed Cybersecurity and IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cybersecurity Architecture & Security Integration (BPAEAAAL)

akta.pro secondary industries

Security Incident Response (IR) & Digital Forensics Services (BPAEADAI), Cybersecurity & Identity Consulting (BPAHAEAG), Systems Integration & Implementation Services (BPAEAAAB)

Keywords

• Managed cybersecurity services
• IT infrastructure management
• Penetration testing services
• Cloud migration services
• Security operations center

Headquarters

HQ city

North York

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Tailored IT and cybersecurity professional services delivered through Service Level Agreements. Includes consulting, implementation, and ongoing support services customized to client requirements.
2. Managed IT Services: Ongoing managed services including network management, security operations, backup and disaster recovery, and 24/7/365 support capabilities.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Interware delivers professional and managed cybersecurity and IT services to Canadian mid-market and enterprise clients. The practice spans five areas: Cybersecurity Solutions (governance/risk/compliance, assessments, penetration testing, attack surface management, data protection, SIEM/SOC, SOAR, backup/recovery), Cloud & IT Management (migration, managed IT, network optimization, VDI, disaster recovery), Enterprise Solutions (ERP, CRM, collaboration), Digital Transformation (analytics, BI, modernization), and AI Solutions (AI platforms, ML, NLP, automation). Engagements are customized and structured through Service Level Agreements, backed by certified practitioners and 24/7/365 support.

Product overview

Interware offers a comprehensive portfolio of cybersecurity, cloud IT management, enterprise solutions, digital transformation, and AI services organized under distinct practice areas. The Cybersecurity Solutions umbrella covers the full threat lifecycle including GRC, Identify (assessments, penetration testing, attack surface management), Protect (data governance, DLP, WAF, email security, MDM), Detect (SOC, SIEM, dark web monitoring, SASE), Respond (SOAR), and Recovery (backup, immutable protection). Cloud & IT Management services include infrastructure migration, managed services, network optimization, VDI, and disaster recovery. Enterprise Solutions encompass ERP, CRM, and collaboration tools. Digital Transformation covers data analytics, BI development, and technology modernization. AI Solutions include AI platforms, machine learning models, NLP, data analytics, and AI-driven automation. The company operates with 40+ years of experience and maintains 24/7/365 support capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Governance, Risk, and Compliance (GRC) Comprehensive governance, risk management, and compliance framework that aligns an organization's security strategy with its business objectives.
• Cybersecurity Assessments Evaluation of an organization's security posture to identify vulnerabilities, gaps, and areas for improvement.
• Penetration Testing Ethical hacking engagement that identifies and exploits vulnerabilities in systems and networks before malicious actors can leverage them.
• Attack Surface Management Continuous discovery and analysis of external digital assets to identify and reduce organizational exposure to cyber threats.
• Business Impact Analysis (BIA) Assessment that determines critical business functions and the potential impact of disruptions, enabling effective recovery planning.
• Identity Management Solutions for managing digital identities, access controls, and authentication to ensure appropriate access to systems and data.
• Crisis Tabletop Exercise Simulated scenario-based training that prepares organizations to respond to cybersecurity incidents and crises.
• Data Governance & Classification Framework for organizing, categorizing, and protecting data assets based on sensitivity and regulatory requirements.
• Data Loss Prevention Technologies and policies that detect and prevent unauthorized transfer of sensitive data outside organizational boundaries.
• Patch & Vulnerability Management Systematic process for identifying, prioritizing, and applying security patches and mitigating vulnerabilities across IT infrastructure.
• Web Application Firewall (WAF) Security solution protecting web applications from attacks such as SQL injection, cross-site scripting, and other OWASP Top 10 threats.
• Awareness Training Security education programs that train employees on identifying threats, best practices, and their role in organizational cybersecurity.
• Email Security Protection against email-based threats including phishing, malware, spam, and business email compromise.
• Credential Management Solutions for securely storing, managing, and rotating passwords and credentials across the organization.
• Mobile Device Management (MDM) Centralized management and security of mobile devices, applications, and data to ensure corporate policy compliance.
• Dark Web Monitoring Surveillance of dark web forums and marketplaces to detect compromised credentials, stolen data, and threat intelligence.
• Secure Access Service Edge (SASE) Converged network security and wide-area networking services delivered from the cloud for secure access regardless of location.
• Security Operations Center (SOC) 24/7 monitoring, detection, and response services through dedicated security analysts and advanced threat detection tools.
• Security Information and Event Management (SIEM) Centralized logging, correlation, and analysis of security events across the enterprise to enable real-time threat detection.
• Security Orchestration, Automation, and Response (SOAR) Automated incident response workflows and security orchestration that accelerate threat remediation and reduce manual effort.
• Backup and Recovery Data protection solutions ensuring business continuity through reliable backup and restoration capabilities.
• Immutable Data Protection Storage solutions that prevent modification or deletion of backup data, protecting against ransomware and insider threats.
• Cloud Infrastructure and Migration Planning, execution, and management of cloud adoption strategies and workload migrations to public, private, or hybrid cloud environments.
• Managed IT Services Ongoing management and support of IT infrastructure, including monitoring, maintenance, and technical support.
• Network Management and Optimization Design, monitoring, and optimization of network infrastructure to ensure performance, reliability, and security.
• Data Discovery, Classification & Remediation (DDCR) Identification and categorization of data across the organization with remediation actions for compliance and security purposes.
• Virtual Desktop Infrastructure (VDI) Centralized desktop computing solutions enabling secure remote access to virtualized workstation environments.
• Data Backup and Disaster Recovery Comprehensive business continuity solutions combining data protection with disaster recovery planning and testing.
• Enterprise Resource Planning (ERP) Systems Implementation and management of ERP solutions for integrated business process management across departments.
• Customer Relationship Management (CRM) Solutions Deployment and integration of CRM platforms to manage customer relationships, sales processes, and service delivery.
• Collaboration and Productivity Tools Implementation and optimization of enterprise collaboration platforms to enhance team communication and workflow efficiency.
• Data Analytics Solutions Business intelligence and data analytics services that derive insights from organizational data for informed decision-making.
• Business Intelligence Development Custom BI solution development including dashboards, reports, and data visualization to support strategic planning.
• Technology Modernization Assessment and transformation of legacy systems to contemporary technologies for improved performance and security.
• AI Platforms Enterprise AI platform implementation and deployment services for building and operationalizing AI solutions.
• Machine Learning Models Development and deployment of custom machine learning models for predictive analytics and intelligent automation.
• Natural Language Processing (NLP) NLP solutions for text analysis, sentiment analysis, chatbots, and other language-based AI applications.
• Data Analytics (AI) AI-powered data analysis services leveraging advanced analytics and machine learning for deeper insights.
• AI-Driven Automation Intelligent process automation combining AI capabilities with workflow automation to streamline business operations.

Quantifiable outcome

• 1000+ IT Security Engagements completed
• +1 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core.

• Microsoft AzurecoreTechnology or IntegrationTechnology partnership for cloud infrastructure and platform services. Interware leverages Azure as a cloud foundation for delivering managed services and digital transformation solutions to clients.
• FortinetcoreTechnology or IntegrationAll Interware service team members are certified Network Security Experts with Fortinet technology. Expert in architecting, designing, managing, operating, and maintaining cybersecurity solutions including perimeter defense, endpoint detection, email security, identity management, and more.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure partnership providing AWS-based solutions for cloud migration, infrastructure management, and scalable enterprise deployments.
• VMwarecoreTechnology or IntegrationSolution architects and datacenter management team holds VMware Certified Professional (VCP) certification with extensive knowledge in virtualization and private cloud.
• VeeamcoreTechnology or IntegrationBackup and disaster recovery technology partnership supporting immutable data protection and business continuity solutions.
• MicrosoftcoreTechnology or IntegrationFleet of Microsoft Certified Experts (MCE) who design, implement, and manage Microsoft technologies including Office 365 and related platforms.
• Sentinel OnecoreTechnology or IntegrationEndpoint detection and response technology partnership for advanced threat protection.

Scale indicators3 records

Recent moves6 records

Expansion highlights10 records

Broad incumbents

• Softchoice: TSX-listed Canadian IT solutions provider delivering software, cloud, security, and managed services across North America — broader incumbent selling overlapping cloud and security services to mid-market and enterprise.
• CDW (Canada): Global IT solutions and services provider operating in Canada offering managed services, security, and cloud infrastructure — broader incumbent in the same systems integration and managed services space.
• Insight Enterprises: Global IT solutions integrator with Canadian operations providing managed services, security, and digital transformation — broader incumbent spanning the same solution categories as Interware.

Direct peers

• Long View Systems: Canadian IT solutions and managed services provider with cloud, cybersecurity, and digital transformation offerings — directly comparable managed IT/cloud/cyber practice mix to Interware at a larger scale.
• Scalar Decisions: Canadian IT solutions and cybersecurity services firm focused on enterprise infrastructure, cloud, and security — directly comparable systems integration and managed services portfolio.
• eSentire: Canadian-headquartered pure-play MDR/MSSP offering 24/7 SOC, threat hunting, and managed detection services to mid-market and enterprise — directly comparable to Interware's SOC/SIEM/SOAR and IR service portfolio.
• ISA Cybersecurity: Canadian cybersecurity services firm providing managed security, GRC, penetration testing, and incident response to Ontario-based mid-market clients — closely mirrors Interware's cybersecurity practice mix and customer segments.
• Herjavec Group: Canadian cybersecurity services and MSSP offering SOC, identity, and advisory services to enterprise — comparable core offerings (SOC, advisory, IR) to Interware with larger scale.
• Bulletproof Security (GardaWorld): Canadian-origin cybersecurity services and MSSP (now part of GardaWorld) delivering penetration testing, managed security, and compliance services — comparable mid-market Canadian MSSP model to Interware.

Emerging players

• Arctic Wolf: Fast-growing North American MDR/MSSP delivering 24/7 SOC-as-a-service to mid-market — comparable SOC/SIEM/SOAR delivery model to Interware's managed security services practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/keepitmanaged
• LinkedInlinkedin.com/company/interware-systems

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Interware