What Águas de Manaus does

Águas de Manaus is a private water and sewage utility concessionaire operating exclusively in the city of Manaus, Amazonas state, Brazil. Founded in June 2018 when it assumed the municipal concession previously held by the city government, the company is an operational subsidiary of Aegea Saneamento e Participações S.A., Brazil's largest private sanitation group. Águas de Manaus serves a population of more than 2.2 million people, achieving universal water coverage in 2023, and has expanded sewage coverage from 16% in 2018 to 40% as of 2025, with a stated target of 90% coverage by 2033. Since commencing operations the company has invested more than R$2.3 billion in infrastructure, primarily through the Trata Bem Manaus program (R$2 billion for sewage expansion) and the +Águas program (R$100 million for water expansion to newly regularized areas).

The company's physical infrastructure includes four major water treatment stations drawing from the Rio Negro with combined daily production of more than 700 million liters, 52 groundwater production centers, more than 130 sewage treatment stations, 107 sewage pumping stations, and more than 1,000 km of sewage collection networks treating over 62 million liters daily. Technology features include proprietary engineering adaptations for Amazon geography, including specialized sewage solutions for palafita (stilt-house) communities, an in-house asphalt production plant for road restoration after utility interventions, and a vehicle-mounted camera/sensor system that maps pavement conditions to prioritize repair works. The water treatment process follows a multi-stage regime of pre-alkalinization, coagulation, flocculation, decantation, filtration, disinfection, fluoridation, and final pH adjustment.

Revenue is generated primarily through regulated usage-based tariffs across residential, commercial, industrial, and government customer segments, plus social tariff programs (Tarifa Manauara at 50% discount and Tarifa 10 at a flat R$10/month). Tariffs are set and overseen by Ageman (the municipal regulatory agency), with residential base rates starting at R$6.42/m³ for water and R$5.13/m³ for sewage in the first consumption bracket, and industrial rates reaching R$29.70/m³. Distribution reaches customers through six physical service points (PACs) across Manaus neighborhoods, a digital portal, the Águas App (iOS/Android), a 24/7 call center, WhatsApp, and the door-to-door "Vem com a Gente" community outreach program. Additional revenue and goodwill programs include the Zera Dívida debt renegotiation campaign, environmental journalism award sponsorship, and the Trata Bem Manaus and +Águas expansion programs targeting infrastructure buildout.

Name

Águas de Manaus

Legal name

Águas de Manaus (operational brand of Aegea Saneamento e Participações S.A.)

Website

https://aguasdemanaus.com.br

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Águas de Manaus is a private water and sewage utility concessionaire serving 2.2+ million people in Manaus, Brazil, as a subsidiary of Aegea Saneamento. It operates regulated usage-based tariffs across residential, commercial, industrial, and government segments, having achieved universal water coverage in 2023 with ongoing sewage expansion toward 90% by 2033.

Ownership category

akta.pro rank

Product category

Water and Sewage Utility Services

NAICS

Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (221320), Water, Sewage and Other Systems (2213), Utilities (221)

SIC

Water Supply (4941), Sanitary Services (4950), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Environmental Public Health (Food Safety, Water Quality, Sanitation) (BPAIAJAE), Water Resources Administration (Watersheds, Rivers, Groundwater) (BPAIAMAE)

Keywords

• Water utility services
• Sewage treatment services
• Sanitation concession
• Water supply services
• Tariff management

Headquarters

HQ city

Manaus

HQ country

Brazil

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Water Supply Services: Revenue from treating and distributing potable water to residential, commercial, industrial, and government customers. Tariffs are structured by consumption tiers with different pricing per cubic meter.
2. Sewage Collection and Treatment: Revenue from sewage collection and treatment services. Sewage tariffs are typically set at 75-80% parity with water tariffs depending on customer category.
3. Social Tariff Programs: Discounted tariffs for low-income families including Tarifa Social (50% discount) and Tarifa 10 (R$ 10 flat rate for highly vulnerable families)

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Águas de Manaus is a water and sewage utility concessionaire operating in Manaus, Amazonas, Brazil. The company treats and distributes potable water (over 700 million liters daily from the Rio Negro) and operates sanitary sewage collection and treatment infrastructure (over 62 million liters treated daily). It serves 2.2+ million residents and has achieved universal water coverage while expanding sewage services under long-term concession.

Product overview

Águas de Manaus is a sanitation utility providing water supply and sewage collection/treatment services to Manaus, Brazil. The company operates as part of the Aegea group and offers a unified service platform combining core utilities with social programs. Core products include water treatment/distribution (serving 2.2+ million people with 700M+ liters daily) and sanitary sewage services (40% population coverage with 62M+ liters treated daily). The product portfolio integrates these utilities with customer-facing digital services (Águas App, digital billing, online payments via PIX/credit/debit), social tariff programs (Tarifa 10 at R$10/month, Tarifa Manauara with 50% discount), debt management solutions (Zera Dívida campaign), and community engagement programs (Vem com a Gente, Afluentes, Portas Abertas). Major expansion initiatives include the Trata Bem Manaus sewage universalization program and +Águas water expansion program.

Differentiator

Problem solved

Functional benefit

Brands

• Programa Afluentes: Community communication program promoting open dialogue between the company and community leaders.
• Programa Tarifa Social
• Programa Vem com a Gente
• Programa Portas Abertas
• Programa +Águas
• Tarifa 10
• Tarifa Manauara
• Zera Dívida
• Trata Bem Manaus

Products and services

• Água (Water Supply Service) Water treatment and distribution service supplying over 700 million liters daily from Rio Negro, with 4 major treatment stations and 52 groundwater production centers serving 2.2+ million residents in Manaus.
• Esgotamento Sanitário (Sanitary Sewage Service) Sewage collection and treatment system with over 1,000 km of collection networks, 130+ treatment stations, and 107 pumping stations treating 62+ million liters daily, serving 40% of the population.
• Águas App

Quantifiable outcome

• Universal water coverage achieved in 2023 for 2.2+ million people
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Massachusetts Institute of Technology (MIT)coreStrategic or Co-development Partner · 1 July 2025MIT delegation visited Manaus to learn about sanitation solutions for Amazon cities. The group visited communities served by Águas de Manaus, participated in panels on universalization challenges, and engaged with company leadership including Director-President Pedro Augusto Freitas and Aegea Institute President Edison Carlos. Professor Gabriella Carolini led discussions on urban planning and environmental preservation.
• Columbia UniversityminorStrategic or Co-development Partner · 1 July 2025Referenced during MIT visit discussions as another university that has visited Aegea operations, showing international academic interest in sanitation solutions developed in Manaus.
• Prefeitura de Manaus (Manaus Municipal Government)coreStrategic or Co-development Partner · 1 August 2019Partnership for sanitation service delivery through concession contract. The municipality grants exclusive rights to operate water and sewage services while the company invests in infrastructure expansion. Joint programs include Tarifa 10 launched in partnership with Mayor David Almeida's administration.
• Instituto Trata BrasilminorOthers · 1 August 2019Collaboration with the institute for ranking studies and industry benchmarking. Director-Executive Édison Carlos participated in company seminars to discuss national sanitation scenarios.
• Senai (Serviço Nacional de Aprendizagem Industrial)minorImplementation/ SI/ Consulting PartnerPartnership for culinary training courses (Projeto Água na Boca) providing professional development for community residents.
• Sesi (Serviço Social da Indústria)minorImplementation/ SI/ Consulting PartnerPartnership for professional training programs for community residents in Manaus.
• Associação ZagaiaminorImplementation/ SI/ Consulting PartnerPartnership for culinary training courses (Projeto Água na Boca) supporting entrepreneurship in communities.
• Ageman (Agência Reguladora dos Serviços Públicos Delegados do Município de Manaus)coreOthersRegulatory agency overseeing water and sewage services in Manaus. Director-President of Águas de Manaus participated in panels with Ageman Director Elson Ferreira to discuss universalization efforts.
• SEMASC (Secretaria Municipal da Mulher, Assistência Social e Cidadania)coreOthersPartnership for Tarifa 10 social tariff program targeting vulnerable families. Joint mapping of families eligible for the R$ 10 flat rate water and sewage benefit.

Scale indicators13 records

Recent moves7 records

Expansion highlights7 records

Broad incumbents

• Sanepar (Companhia de Saneamento do Paraná): State-level sanitation utility in Paraná with comparable water and sewage operations. Listed on B3, providing benchmark for sector valuation and operational performance comparison.
• Copasa (Companhia de Saneamento de Minas Gerais): Large publicly-traded state sanitation utility serving Minas Gerais. Comparable water supply and sewage treatment operations with similar regulatory framework under Brazilian sanitation law.
• Embasa (Empresa Baiana de Águas e Saneamento): Bahia state sanitation utility with similar operational scope. Public-sector peer that operates under comparable Brazilian regulatory framework for water and sewage services.
• Corsan (Companhia Riograndense de Saneamento): Rio Grande do Sul state sanitation utility with water and sewage operations. Recently privatized, providing comparable reference for state-to-private concession transitions.
• Veolia Environnement: Global water and environmental services leader with Brazilian operations through subsidiary. Provides benchmark for international sanitation operators and potential strategic acquirer of Brazilian concession assets.
• Sabesp (Companhia de Saneamento Básico do Estado de São Paulo): Brazil's largest publicly-traded sanitation company serving São Paulo state. Comparable water/sewage utility operations at much larger scale, providing a benchmark for sector multiples and operational metrics.

Direct peers

• BRK Ambiental: One of Brazil's largest private sanitation operators with multiple concessions. Direct competitor in the private sanitation concession market with similar business model and customer segments.
• Aegea Saneamento e Participações: Parent company and direct peer - operates multiple water and sewage concessions across Brazil under similar concession model, including in Amazonas state. Most comparable operator given shared infrastructure, regulatory framework, and Aegea's portfolio approach.
• Iguá Saneamento: Brazilian private sanitation concessionaire with similar portfolio approach and operational scale. Competes for new concessions and operates comparable water/sewage infrastructure under municipal contracts.

Regional players

• Prolagos: Regional water and sewage concessionaire operating in Rio de Janeiro state's Região dos Lagos. Comparable private concession model serving smaller geography with similar product mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/aguasdemanaus
• YouTubeyoutube.com/@aguasdemanaus
• Facebookfacebook.com/aguasdemanaus
• LinkedInlinkedin.com/company/aguas-de-manaus
• Instagraminstagram.com/aguasdemanaus

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Águas de Manaus