What LANDMARK DECISIONS does

Landmark Decisions Inc. is a Canadian specialty consulting firm founded in 1994 by Mike Haley and headquartered in Halifax, Nova Scotia. The company provides Digital Twin of an Organization (DTO) consulting, training, and implementation services to both public-sector and private-sector clients, helping organizations model linkages between resources, outputs, and strategic outcomes using methodologies that combine Lean Value Stream Mapping, process optimization, and Activity-Based Planning concepts.

The firm operates as a methodology-and-facilitation consultancy rather than a software vendor, completing over 200 projects across six continents through a global network of more than 50 consulting, training, technology, and academic partners. Core offerings include DTO consulting and implementation engagements, public and customized DTO training workshops delivered in half-day sessions, recorded webinars and publications, and process and performance consulting services covering strategic/operational performance measurement, causal/logic modeling, business process mapping, and cost management. Technology execution is delivered in conjunction with partners including CBP-Software, Qualiware, Decimal, Quetech, and Microsoft; founder Mike Haley additionally serves as VP of Business Development at CBP-Software, tightly coupling the firm with that platform.

Landmark generates revenue through three professional services streams: bespoke consulting engagements (facilitation, design sessions, business process mapping), training and education (public workshops via Eventbrite plus customized in-house packages), and larger-scale implementation services for organization-wide process and cost-modeling programs. Pricing is not publicly disclosed; consulting and implementation are quote-based while workshops use ticket-based registration. The go-to-market combines direct enterprise engagement with referral-driven leads through partner organizations including CPA Canada, CPA provincial bodies, Digital Nova Scotia, FMI, Dalhousie University Industrial Engineering, and NGen, alongside consulting partners such as Barrington Consulting, CloseReach, Lean Agility, Devinnov, and InteractCoach. The customer base spans manufacturing, pharmaceutical, food processing, distribution, financial services, telecommunications, and government — with named case studies including Crosby Foods and Nova Scotia Crown Lending.

Name

LANDMARK DECISIONS

Legal name

Landmark Decisions Inc.

Website

https://landmark.ca

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Landmark Decisions Inc. is a Canadian consulting firm founded in 1994 that provides Digital Twin of an Organization (DTO) consulting, training, and implementation services to public and private-sector clients globally, delivered through a 50+ partner network spanning six continents.

Ownership category

akta.pro rank

Headquarters

HQ city

Hammond

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations

Revenue model

1. Consulting Services: Process and performance consulting engagements including facilitation of design sessions, strategic/operational performance measurement, causal/logic model creation, business process mapping, and operational cost management practices implementation.
2. Training & Education: Public and customized in-house training packages including DTO workshops delivered in 4 successive half-day sessions. Workshops available for manufacturing and services industries through Eventbrite registration.
3. Implementation Services: Larger scale process or performance improvement initiatives requiring organization-wide implementation support including business process improvement strategies and business/cost modeling software implementation.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Landmark Decisions is a Canadian niche consulting firm that provides Digital Twin of an Organization (DTO) consulting, facilitation, training, and implementation services to both private and public-sector clients. Its core service helps organizations build interactive DTO simulation models that link resources, outputs, and strategic outcomes using established Lean, process optimization, and cost management concepts, complemented by public workshops and partner-led technology implementations.

Product overview

Landmark Decisions is a niche consulting firm providing Digital Twin of an Organization (DTO) consulting and implementation services, not a software product company. The core offering is DTO methodology consulting and training, delivered through a combination of DTO Consulting & Implementation Services (the primary engagement model), DTO Training & Education Workshops (public and customized in-house training packages), and educational content via Recorded Webinars & Publications. Process & Performance Consulting services support the implementation work. The company partners with technology vendors (CBP-Software, Qualiware) for DTO software solutions, but does not manufacture or sell its own software products.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Twin of an Organization (DTO) Consulting & Implementation Services Core consulting engagement focused on helping organizations build Digital Twin of an Organization (DTO) simulation models that optimize business processes and costs using Lean, process optimization, and cost management concepts. Includes DTO assessment, facilitation, and implementation support. Delivered to both private-sector enterprises and public-sector clients worldwide.
• DTO Training & Education Workshops Interactive DTO workshops delivered in four successive half-day sessions, available as public workshops (registered via Eventbrite) and customized in-house training packages. Targeted at manufacturing and services industry participants who need hands-on case studies and ready-to-apply DTO implementation techniques.

Quantifiable outcome

• Over 200 projects completed across 6 continents demonstrating scalable delivery capability
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

21 partnerships are on record, tiered core and minor.

• CBP-SoftwarecoreTechnology or IntegrationCanadian DTO solution provider. Mike Haley serves as VP of Business Development at CBP-Software, indicating a close strategic relationship. CBP provides technology solutions that support DTO implementation.
• QualiwarecoreTechnology or IntegrationTechnology partner providing process modeling and costing technology solutions. Published joint use case on Crosby Foods DTO implementation.
• Barrington ConsultingcoreImplementation/ SI/ Consulting PartnerConsulting partner operating in Canada and Trinidad. One of the primary consulting partners for delivering Landmark's DTO methodology.
• CloseReach Ltd.coreImplementation/ SI/ Consulting PartnerConsulting and training partner serving Canada and USA markets. Provides both consulting delivery and training services through the partnership.
• Lean AgilitycoreImplementation/ SI/ Consulting PartnerCanadian consulting partner specializing in Lean methodologies, complementing Landmark's DTO and process optimization offerings.
• DevinnovminorImplementation/ SI/ Consulting PartnerConsulting partner based in France, providing European market coverage for DTO implementations.
• InteractCoachminorImplementation/ SI/ Consulting PartnerUSA-based consulting partner supporting delivery of process and performance improvement services.
• Optima ManagementminorImplementation/ SI/ Consulting PartnerCanadian consulting partner for operational planning and optimization engagements.
• orgshift solutions inc.minorImplementation/ SI/ Consulting PartnerCanadian consulting partner supporting organizational transformation and performance alignment.
• Professional Executives AssociatesminorImplementation/ SI/ Consulting PartnerConsulting partner providing executive-level advisory and consulting services.
• Van der Leer ConsultingminorImplementation/ SI/ Consulting PartnerConsulting partner based in Costa Rica, providing Central American market coverage.
• CPA CanadacoreStrategic or Co-development PartnerTraining partner and professional association. Landmark delivered presentation at CPA Canada's National Conference. Joint webinars and content development relationship.
• Digital Nova ScotiacoreStrategic or Co-development PartnerTraining partner and regional tech association. Co-delivers webinars on DTO topics including 'A Blueprint for Creating a DTO' and 'Digital Twinning: Optimizing Processes'.
• Financial Management Institute Canada (FMI)coreStrategic or Co-development PartnerProfessional association for financial management professionals. Delivered webinar at FMI National PD Week Conference on Nova Scotia Crown Lending case study.
• Dalhousie University Industrial EngineeringcoreStrategic or Co-development PartnerAcademic partnership for research collaboration, student engagement, and thought leadership. Delivered seminar on DTO for manufacturing management.
• CPA Nova ScotiaminorStrategic or Co-development PartnerProvincial CPA body serving as training partner and professional association connection.
• CPA New BrunswickminorStrategic or Co-development PartnerProvincial CPA body serving as training partner and professional association connection.
• Consortium for Advanced Management (CAM-I)minorStrategic or Co-development PartnerResearch consortium focused on advanced management practices, providing industry research and best practice development.
• NGen - Advanced ManufacturingminorStrategic or Co-development PartnerCanada's Advanced Manufacturing supercluster organization supporting innovation and growth in manufacturing sector.
• Barrington OPScoreChannel Partner/ Reseller/ DistributorTraining partner specializing in performance excellence services, operating in Canada and Trinidad.
• QualiwarecoreTechnology or IntegrationStrategic technology partner providing DTO software platform. Collaborative marketing includes guest blog posts and joint case studies.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/landmark-decisions-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LANDMARK DECISIONS