ECI Solutions

What ECI Solutions does

ECI Solutions (legal entity: ECI SARL) is a Toulouse-based French office supplies and IT equipment distributor founded in 1990 by Jacques Dahan. Originally established as L'Européenne des Consommables Informatiques to sell printer consumables, the company has progressively broadened its catalog into five core categories: printer consumables (original and compatible toner and ink cartridges for Brother, Canon, HP, Kyocera, Lexmark, Epson, and Samsung), stationery (papeterie), professional printing services (impression), IT hardware (laptops, peripherals, networking, smartphones from Realme, and smart-home devices from the Billow line), and repair services. A refurbished/used equipment secondary market ('Nos Occasions') and an Eco Products sub-brand of recyclable compatible toners supplement the core offering.

The company operates as an authorized reseller for at least 13 OEMs (Brother, Canon, Epson, HP, Kyocera, Lexmark, Ricoh, Konica, Xerox, Samsung, Sony, Asus, Casio) and sources inventory through these brand partnerships rather than building proprietary technology. The technology stack is a standard WordPress-based e-commerce storefront (eci-solutions.fr) supplemented by direct phone and email sales; no proprietary platform, AI, or software product is indicated. The company holds no disclosed patents, certifications, or third-party awards.

The business model is product resale plus professional services. Revenue streams consist of one-time consumables and hardware sales (product sales), professional printing services, and equipment repair services. Pricing is not publicly disclosed at the company level; individual SKUs are listed on the e-commerce site. The company targets four horizontal customer segments — French SMBs, government administrations, local authorities (collectivités), and independent professionals — and emphasizes proximity service and dedicated advisor relationships. Marketing is limited to organic social (Facebook, Twitter, Instagram) plus the e-commerce site. Ownership is founder-held (Jacques Dahan, Gérant) with no external investment, parent company, or M&A activity disclosed; registered capital is €7,623 and headcount is reported at 1-10.

Name

ECI Solutions

Legal name

ECI SARL

Website

https://eci-solutions.fr

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1–10 employees

Short description

ECI Solutions is a Toulouse-based French distributor of printer consumables, stationery, IT hardware, and printing services, founded in 1990. It serves French businesses, administrations, local authorities, and independent professionals via e-commerce and direct sales, operating as a multi-brand authorized reseller.

Ownership category

akta.pro rank

Product category

Office Supplies Distribution

NAICS

Office Supplies and Stationery Retailers (45941), Office Equipment Merchant Wholesalers (42342)

SIC

Computer & Office Equipment (3570)

akta.pro primary industry

Ink, Toner & Printer Supplies Retail (CRALABAH)

akta.pro secondary industries

Printing & Copy Services Retail (CRALABAD), Office Technology & Consumables Distribution (Printer Supplies, Toner, Paper) (CRAOALAG)

Keywords

• Office supplies distribution
• Printer consumables
• IT equipment retail
• Printing services
• Office stationery

Headquarters

HQ city

Toulouse

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Product Sales: Sale of consumables (toner cartridges, ink cartridges), IT hardware, stationery, and office equipment through e-commerce and direct sales.
2. Printing Services: Printing services including professional printing solutions, complementing the consumables and equipment offerings.
3. Repair Services: Equipment repair services for IT hardware and office equipment.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

ECI Solutions distributes and resells office consumables (printer toner and ink cartridges), office stationery, IT equipment (computers, smartphones, peripherals, smart home devices), and professional printing services to French businesses, administrations, local authorities and independent professionals. The company also provides equipment repair services and offers eco-friendly compatible cartridge alternatives, operating through an e-commerce storefront and direct sales with personalized account support.

Product overview

ECI Solutions is an office supplies and IT equipment provider offering a comprehensive product portfolio across four main categories: Consommables (printer cartridges and consumables), Papeterie (stationery), Impression (printing services), and Informatique (IT hardware). Founded in 1990, the company also provides repair services and sells eco-friendly product alternatives. Their IT offerings include smartphones (Realme brand), smart home devices (Billow smartwatches, body scales, robot vacuums), smartphone accessories (cases, chargers), and streaming devices. The company operates as a multi-category distributor rather than a unified platform, with products sourced from major brands including Brother, Canon, HP, Kyocera, Lexmark, Epson, Samsung, Realme, and various accessory manufacturers. ECI positions itself as a proximity supplier for French businesses, administrations, and independents, offering personalized service through dedicated account managers.

Differentiator

Problem solved

Functional benefit

Products and services

• Consommables (Printer Consumables) Printer toner cartridges, ink cartridges, and drum units for major printer brands including Brother, HP, Canon, Kyocera, Lexmark, Epson, and Samsung, offered in both original and compatible/generic options for French businesses, administrations and independents.
• Papeterie (Office Stationery) Office stationery supplies including paper, writing instruments, filing systems, and general office supplies for businesses and administrations.
• Impression (Printing Services) Professional printing services including document printing, copying, and finishing services provided through partnership with a local printing facility.
• Informatique (IT Equipment) Computer hardware including laptops, tablets, smartphones, peripherals, cables, networking equipment, and smart home devices, sourced from brands such as Realme, Billow, Sony, Asus and Casio.
• Réparations (Repair Services) Repair services for electronic devices and office equipment, supporting customers after equipment purchase.
• Eco Products Line Eco-friendly product range including compatible toners that are recyclable and perform comparably to original cartridges.
• Nos Occasions (Refurbished Equipment) Refurbished and pre-owned electronic devices and equipment available at discounted prices, offering a secondary-market channel for budget-conscious buyers.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

13 partnerships are on record, tiered minor.

• BrotherminorOthersTechnology partnership - Authorized reseller of Brother products including printers and consumables.
• CanonminorOthersTechnology partnership - Authorized reseller of Canon products including printers and imaging equipment.
• EpsonminorOthersTechnology partnership - Authorized reseller of Epson products including printers and consumables.
• HPminorOthersTechnology partnership - Authorized reseller of HP (Hewlett-Packard) products including printers and IT equipment.
• KyoceraminorOthersTechnology partnership - Authorized reseller of Kyocera printing solutions and consumables.
• LexmarkminorOthersTechnology partnership - Authorized reseller of Lexmark printing products and consumables.
• RICOHminorOthersTechnology partnership - Authorized reseller of RICOH printing and imaging solutions.
• KonicaminorOthersTechnology partnership - Authorized reseller of Konica printing and office solutions.
• XEROXminorOthersTechnology partnership - Authorized reseller of XEROX printing and document management solutions.
• SamsungminorOthersTechnology partnership - Reseller of Samsung IT and mobile products.
• SonyminorOthersTechnology partnership - Reseller of Sony electronics and IT products.
• AsusminorOthersTechnology partnership - Reseller of Asus computers and IT hardware.
• CasiominorOthersTechnology partnership - Reseller of Casio electronics and calculators.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Emerging players

• Materiel.net: French e-commerce retailer specializing in IT hardware, peripherals, and consumer electronics. Comparable in IT/equipment distribution and direct-to-consumer online model, though narrower category scope.
• LDLC: Leading French IT e-commerce retailer selling computer hardware, peripherals, and consumables. Comparable IT product distribution and online ordering model; much larger scale.

Direct peers

• Bureau Vallée: French office supplies and stationery retailer with national store footprint. Directly comparable to ECI Solutions in product range (consumables, stationery, IT equipment) and French SMB/administration customer base.
• Manutan: European B2B distributor of office supplies, consumables, and equipment serving businesses and public-sector buyers. Comparable product breadth and customer segments, but at much larger scale.
• Bruneau: French B2B office supplies and stationery distributor serving businesses and public administrations. Direct competitor in printer consumables, stationery, and office equipment with similar customer profile.
• Top Office: French office supplies retailer (formerly Office Depot France) offering consumables, stationery, IT equipment, and printing services. Comparable multi-category offering and SMB/enterprise customer focus.
• Office Easy: French online office supplies retailer offering stationery, consumables, and office equipment to businesses. Direct overlap in product mix and SMB/professional customer targeting.

Broad incumbents

• Lyreco: Major European B2B distributor of office supplies and consumables operating in France. Overlaps in printer consumables, stationery, and office products but serves a much larger enterprise customer base.
• Office Depot: International office supplies retailer with French operations, offering consumables, stationery, IT, and printing services. Direct overlap across all of ECI's product categories at much greater scale.
• Amazon Business: B2B arm of Amazon serving French businesses with broad assortment including office supplies, IT equipment, and consumables. Competes on price, selection, and logistics across ECI's core categories.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/EciSolutionsTls
• Facebookfacebook.com/ecitoulouse
• Instagraminstagram.com/ecisolutionstls

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ECI Solutions