SmartField
SmartField is a Moscow-based managed remote assistant service that provides Russian SMBs and entrepreneurs with AI-augmented in-house assistants for task delegation including research, document handling, cold calling, and administrative work, billed hourly or via monthly subscriptions.
- Company typePrivate
- Founded2011
- HeadquartersMoscow, Russia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What SmartField does
SmartField is a Moscow-based managed remote assistant service provider operating since 2011 under the legal entity OOO "INVESTDOM." The company delivers task-execution services to Russian entrepreneurs, small business owners, and executives through a team of trained in-house assistants who combine human execution with AI tools to handle information search, document work, reporting, data processing, presentations, analytics, and research. It is a services business rather than a software product: there is no public API or SDK, and clients engage via phone, Telegram, WhatsApp, MAX messenger, or email, while assistants log activity in Megaplan CRM which clients can monitor in real time.
The product portfolio comprises core offerings (Personal Errands, Business Assistant, Search and Information Analysis, Remote Hiring, Lead/Inquiry Processing, Spreadsheet Work, Cold Calling) and specialized add-ons (3D Modeling, Graphic Design, Video Editing, Advanced English/International Tasks, Legal Services). The customer base disclosed is overwhelmingly Russian SMBs across diverse verticals (roller skating schools, translation bureaus, real estate, education, tax consulting, internet agencies), with one named enterprise client (X5 Digital).
Revenue is generated through two models: hourly usage-based billing at 1,200 RUB/hour (prepaid, hours non-expiring) and tiered monthly subscriptions ranging from 21,000 RUB (20 hours, 1-month commitment, minimum 3 months) to 131,200 RUB (160 hours, effective 820 RUB/hour). Payment is accepted via Visa/MasterCard, Sberbank, Yandex.Money, and WebMoney, with a 7% surcharge for corporate bank transfers. Distribution is direct-only via the company website and messaging platforms, supported by content marketing through a Russian-language blog on delegation and personal effectiveness.
SmartField firmographics
Firmographics- Name
- SmartField
- Legal name
- Obshchestvo s ogranichennoy otvetstvennostyu "INVESTDOM" (ООО "ИНВЕСТДОМ")
- Website
- https://smartfield.ru
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- SmartField is a Moscow-based managed remote assistant service that provides Russian SMBs and entrepreneurs with AI-augmented in-house assistants for task delegation including research, document handling, cold calling, and administrative work, billed hourly or via monthly subscriptions.
- Ownership category
- akta.pro rank
SmartField industry classification
Industry- Product category
- Virtual Assistant Services
- NAICS
- Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Services-Help Supply Services (7363), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Errand Running & Task Assistance (HSACAIAB)
Keywords
Where SmartField is headquartered
LocationHeadquarters
- HQ city
- Moscow
- HQ country
- Russia
- HQ region
- Europe
Offices1 record
Markets served
SmartField business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Remote Assistant Services: Clients pay for assistant hours on an as-needed basis. Two models: hourly billing (1,200 rubles/hour) for short-term/flexible needs, and monthly subscriptions (20-160 hours) for ongoing collaboration. Subscriptions offer volume discounts ranging from 12.5% to 100% savings compared to hourly rates.
- Usage-Based Billing: Time-tracked model where clients pay only for actual time spent on tasks, including task setup, research, reporting, and any software installation required. Clients can monitor work in real-time via Megaplan CRM.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Pay-as-you-go hourly service |
| Subscription | Monthly | START - 20 hours/month |
| Subscription | Monthly | BASE - 40 hours/month |
| Subscription | Monthly | PROFESSIONAL - 80 hours/month |
| Subscription | Monthly | UNLIMITED - 160 hours/month |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
SmartField product offering
Product offeringCore offering
SmartField provides managed remote personal and business assistant services delivered by trained in-house assistants who use AI tools to perform tasks such as information search, document handling, reporting, data processing, presentations, research, spreadsheet work, cold calling, remote hiring, and lead processing. Clients are matched with a dedicated project manager and an assistant, can monitor progress in real time via the Megaplan CRM, and pay either by prepaid hourly billing (1,200 RUB/hour) or via tiered monthly subscriptions ranging from 20 to 160 hours per month. Specialized add-on offerings cover 3D modeling, graphic design, video editing, advanced English/international tasks, and legal support.
Product overview
SmartField is a managed remote assistant service offering a portfolio of task-delegation products powered by AI tools. The core offering consists of Personal Errands (личные поручения) and Business Assistant (бизнес-ассистент) services, supplemented by specialized modules including 3D Modeling, Graphic Design, Video Editing, Advanced English/International Tasks, and Legal Services. The service is delivered by a team of trained in-house assistants (not freelancers) coordinated through a CRM system (Megaplan), with AI augmentation used to accelerate information search, document preparation, and data processing tasks. Pricing is structured around a base Hourly Rate Plan and tiered Monthly Subscriptions (Initial, Basic, Professional, Unlimited) that offer progressively lower per-hour costs for longer-term commitments.
Differentiator
Problem solved
Functional benefit
Products and services
- Personal Errands (Личные поручения) Delegation of personal errands such as scheduling appointments, making reservations, organizing meetings, managing correspondence, travel planning, and other private tasks to remote assistants.
- Business Assistant (Бизнес-ассистент) Delegation of professional and operational business tasks including market research, competitor analysis, cold calling, lead generation, document preparation, and ongoing project support for SMBs and entrepreneurs.
- Search and Information Analysis (Поиск и анализ информации) Systematic research and analysis of information on any topic, including market research, competitor intelligence, supplier discovery, and specialized data gathering from internet and foreign sources.
- Remote Hiring (Удаленный найм) Sourcing, screening, and performing reference checks on candidates on behalf of clients, including conducting candidate calls and providing recommendation reports.
- Lead/Inquiry Processing (Обработка заявок) Managing incoming leads, inquiries, and client communications, including call handling, response follow-up, and routing of requests through CRM systems.
- Spreadsheet Work (Работа с таблицами) Creating, populating, and managing data tables, databases, and spreadsheet-based records for e-commerce, inventory, and business data management.
- Cold Calling (Холодный обзвон) Outbound calling campaigns to potential clients, including script preparation, database-based calling, and reporting on leads and outcomes.
- 3D Modeling (3D-моделирование) Advanced 3D modeling, texturing, prop and object creation for various needs, sculpting, and simple animation, priced at double the standard rate due to specialized skills required.
- Graphic Design (Графический дизайн) Professional graphic design including presentation layout, logo design, and web design, delivered by designers with at least three years of experience.
- Video Editing (Монтаж видео) Video editing services including adding text overlays, soundtracks, multi-clip assembly, and subtitle creation for video files.
- Advanced English / International Tasks (Продвинутый английский) Tasks requiring English proficiency of B2 level or higher, including translation of documentation, files, and audio, transcription, and foreign-source research.
- Legal Services (Юридические услуги) Legal support including drafting petitions, filing with government bodies, contract preparation, legal analysis, and remote participation in court proceedings.
Quantifiable outcome
- 73,924 completed assignments
- +2 more outcomes
Companies that use SmartField
Customer profileNamed customers7 records
Segments2 records
Ideal customer profiles2 records
SmartField technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability2 records
Feature1 record
SmartField partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights4 records
SmartField competitors and assessment
Company assessmentDirect peers
- Wing Assistant: Tech-enabled virtual assistant service combining human assistants with AI tools for task automation. Most direct comparison to SmartField's AI-augmented hybrid model, targeting entrepreneurs and small businesses.
- Prialto: Managed virtual assistant service for executives and sales teams, with dedicated offsite assistants and CRM-based workflow tracking. Closely mirrors SmartField's CRM transparency (Megaplan) and dedicated manager model.
- Belay: US-based virtual assistant and executive assistant services company serving SMBs and entrepreneurs. Highly comparable service model: trained in-house assistants, subscription/usage-based pricing, focused on delegation of administrative and business tasks.
- Time Etc: Established US/UK virtual assistant service providing trained remote assistants for entrepreneurs and executives. Closely comparable to SmartField's positioning as a quality-focused, long-tenured VA provider with monthly subscription tiers.
- Worldwide101: Long-running virtual assistant company providing trained remote assistants to entrepreneurs and executives. Comparable approach to long-term client relationships and dedicated assistant assignment.
- Boldly: Premium virtual assistant services company offering US-based assistants for executives, entrepreneurs, and small teams. Comparable subscription model and concentration on business task delegation similar to SmartField's core offerings.
Regional players
- Profi.ru: Russia's largest freelance services marketplace connecting clients with specialists including administrative assistants and business support. Closest Russian-comparable platform, though structured as a marketplace rather than a managed service.
- Workzilla: Russian task-based freelance marketplace for outsourced micro-tasks including research, data processing, and administrative work. Competes with SmartField in the same Russian SMB segment on price and convenience.
Broad incumbents
- Upwork: Global freelance marketplace with massive inventory of remote assistants and business support professionals. Represents the broad, low-cost alternative to SmartField's managed, pre-vetted assistant model.
Emerging players
- Magic: On-demand AI-and-human assistant service providing 24/7 task execution for consumers and SMBs via messaging. Comparable AI-augmented delivery model and consumer-style on-demand pricing structure.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
SmartField social profiles
Digital presenceSmartField financial estimates
Financial estimateRevenue estimate
Valuation estimate
SmartField leadership team
Management profileNumber of profiles
Profiles3 records
SmartField funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SmartField M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SmartField
What does SmartField do?
SmartField provides managed remote personal and business assistant services delivered by trained in-house assistants who use AI tools to perform tasks such as information search, document handling, reporting, data processing, presentations, research, spreadsheet work, cold calling, remote hiring, and lead processing. Clients are matched with a dedicated project manager and an assistant, can monitor progress in real time via the Megaplan CRM, and pay either by prepaid hourly billing (1,200 RUB/hour) or via tiered monthly subscriptions ranging from 20 to 160 hours per month. Specialized add-on offerings cover 3D modeling, graphic design, video editing, advanced English/international tasks, and legal support.
Is SmartField a public or private company?
SmartField is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SmartField founded?
SmartField was founded in 2011. It employs 1 to 10 people.
Where is SmartField based?
SmartField is headquartered in Moscow, Russia, in the Europe region.
How does SmartField make money?
Two revenue lines are on record. Remote Assistant Services are the primary driver. The others are usage-Based Billing.
Who are SmartField's main competitors?
Direct peers on record are Wing Assistant, Prialto, Belay, Time Etc, Worldwide101 and Boldly. Regional players are Profi.ru and Workzilla. Upwork is listed as a broad incumbent. Magic is listed as an emerging player.
Does SmartField have an API?
No public API is recorded for SmartField.
What industry is SmartField in?
SmartField's product category is Virtual Assistant Services. Its primary akta.pro industry code is HSACAIAB, Errand Running & Task Assistance. Its NAICS code is 561422 and its SIC code is 7363.