What Corrio does

Corrio, SPC is a Washington State Social Purpose Corporation founded in 2017 and headquartered in Bellevue, Washington. The company provides asynchronous two-way voice and text messaging services that enable incarcerated individuals to communicate with their families, friends, and support professionals. Its core product, Corrio Messaging, is a 100% cloud-based platform that operates over the public switched telephone network (PSTN) and integrates with — but does not interfere with — existing inmate telephone system (ITS) infrastructure and its security and recording protocols. Each inmate is assigned a personal phone number; family and friends can call or text at any time, and when the inmate calls their Corrio number, they hear queued voice and text messages and can leave return messages.

Corrio's technology is patent-pending and is designed specifically for correctional environments, with built-in safety and security restrictions. The service is available across almost all US federal prisons, state prisons (excluding Texas), county jails, detention centers, and facilities operated by private contractors such as CoreCivic and Geo Group — a market environment that includes more than 2 million incarcerated adults in the US. Corrio also partners with industry associations including the American Correctional Association and the Washington Technology Industry Association, and supports advocacy organizations such as the Prison Policy Initiative, the Marshall Project, and the Campaign For Prison Phone Justice.

Corrio generates revenue through a hybrid subscription-plus-usage model: a one-time $5 account activation fee, a $5.95 monthly fee for phone number maintenance, $0.25 per voice or text message sent or received, and $0.105 per minute for return calls. The company sells direct-to-consumer exclusively through its website (corriospc.org), with no enterprise sales motion. Corrio plans to expand into adjacent services including low-cost inmate money transfer and mental health/crisis counseling communications. The company operates with 1-10 employees, is founder-owned and bootstrapped with no disclosed external funding, and is structured as a for-profit social venture legally committed to lowering recidivism through family communication.

Name

Corrio

Legal name

Corrio, SPC

Website

https://corriospc.org

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Corrio, SPC is a Washington State Social Purpose Corporation that provides cloud-based asynchronous voice and text messaging services connecting incarcerated individuals in US prisons and jails with their families and friends through existing prison phone infrastructure.

Ownership category

akta.pro rank

Product category

Inmate Communication Services

NAICS

Telephone Call Centers (56142)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK)

Keywords

• Inmate communication services
• Prison messaging platform
• Correctional telecommunications
• Incarcerated family messaging
• Asynchronous voicemail service

Headquarters

HQ city

Bellevue

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Monthly Subscription: Users pay $5.95 per month to maintain the phone number provided for their inmate. This is a recurring monthly charge deducted from the account balance.
2. Message Fees: 25 cents per voice or text message sent or received through the Corrio system.
3. Per-Minute Call Fees: 10.5 cents per minute to use the Corrio system for placing return calls.
4. Initial Account Funding: Users pay $5 to open an account, which provides a new phone number and starting balance for the inmate's account.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Corrio provides a cloud-based asynchronous two-way messaging service for incarcerated individuals and their families. Each inmate is assigned a personal phone number through which family and friends can leave voice or text messages at any time; when the inmate calls their Corrio number, they hear pending messages and can record replies. The service operates over the PSTN in conjunction with existing inmate telephone system infrastructure, preserving all existing security and recording protocols.

Product overview

Corrio offers Corrio Messaging as its core cloud-based product, providing a voicemail, text, and email messaging system for incarcerated individuals. The service assigns each inmate a personal phone number, allowing family and friends to send voice and text messages at any time. When the inmate calls their Corrio number, they can listen to messages and leave return messages. The company plans to expand its platform with money transfer and mental health/crisis counseling services. Corrio Messaging operates in conjunction with existing inmate telephone system (ITS) infrastructure and is available across most US prisons and jails, with the exception of Texas State prisons.

Differentiator

Problem solved

Functional benefit

Products and services

• Corrio Messaging A cloud-based asynchronous voicemail, text, and email messaging system for incarcerated individuals. Each inmate is assigned a personal phone number; family and friends can call or text at any time, and when the inmate calls their Corrio number they hear voice messages and can leave return messages using a standard prison phone. The service works alongside existing inmate telephone system infrastructure and preserves existing security and recording protocols.

Quantifiable outcome

• Half of all prisoners lose touch with their friends and family while in prison
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Eleven partnerships are on record, tiered minor.

• American Correctional AssociationminorOthersProfessional organization for the corrections industry. Partnership indicates Corrio's alignment with correctional industry standards and professional community.
• Washington Technology Industry AssociationminorOthersRegional technology industry association in Washington State. Supports Corrio as a technology company based in the Pacific Northwest.
• Therapeutic Health ServicesminorStrategic or Co-development PartnerHealthcare organization providing mental health and addiction services. Partnership aligns with Corrio's vision of extending services beyond messaging to include mental health/crisis counseling for incarcerated individuals.
• Post-Prison Education ProgramminorOthersOrganization supporting education for formerly incarcerated individuals. Corrio supports their mission to reduce recidivism through education.
• Human Rights Defense CenterminorOthersOrganization dedicated to protecting human rights of incarcerated individuals. Corrio supports their advocacy work.
• Prison Legal NewsminorOthersPublication covering legal issues affecting incarcerated individuals. Corrio supports their journalism and advocacy.
• Campaign For Prison Phone JusticeminorOthersAdvocacy organization working to reform prison phone rates and improve communications access. Corrio supports their mission.
• Prison Policy InitiativeminorOthersResearch organization producing criminal justice policy research and analysis. Corrio supports their research mission.
• Justice Policy InstituteminorOthersCriminal justice reform organization. Corrio supports their policy advocacy work.
• Prison FellowshipminorOthersChristian organization providing support to incarcerated individuals and their families. Corrio supports their mission.
• The Marshall ProjectminorOthersNonprofit news organization covering the criminal justice system. Corrio supports their journalism.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• IC Solutions: Inmate communications provider offering phone, voicemail, and messaging services to correctional facilities. Direct comparable to Corrio on voicemail/messaging for inmates within the same regulatory and customer environment.
• CorrLinks: Provides email and messaging services specifically for incarcerated individuals and their families. Closely comparable product category to Corrio Messaging, focused on asynchronous inmate communications through approved correctional channels.
• Securus Technologies (part of Aventiv): Major inmate telephone service provider owned by Aventiv Technologies, offering voice, video, and messaging products to correctional facilities. Operates in the same PSTN-based inmate communications category as Corrio and shares the same customer base.
• Telmate (part of Aventiv): Inmate communication and monitoring service offering phone, messaging, and account-funding features through correctional partnerships. Direct overlap with Corrio's messaging and account-management capabilities.
• JPay (part of Aventiv): Provides inmate-facing communication, money transfer, and content services across US prisons. Highly comparable to Corrio on messaging and to Corrio's planned money transfer product, with similar target users (incarcerated individuals and their families).
• Pay1: Specializes in inmate money transfer and related services for correctional facilities. Directly comparable to Corrio's planned money transfer product extension, with overlapping target customers and similar operating environment.

Emerging players

• Edovo: Provides tablets for incarcerated individuals with educational content, messaging, and communication features. Competes for the same inmate/family communication wallet share as Corrio, particularly on messaging and content delivery.

Broad incumbents

• ViaPath Technologies (formerly Global Tel*Link): Dominant inmate telecom provider serving the majority of US prisons and jails with phone, messaging, and tablet services. Direct overlap with Corrio's inmate communications offering but at vastly larger scale and through embedded facility contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CorrioSPC
• Facebookfacebook.com/CorrioSPC
• LinkedInlinkedin.com/company/corriospc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Corrio