Super-Visions
Super-Visions is a Belgian IT services and product company (founded 2007, Brugge) that delivers IT governance and operations management — including unified monitoring, CMDB, ITSM, and configuration automation — to Belgian enterprise customers via managed services and project engagements.
- Company typePrivate
- Founded2007
- HeadquartersBrugge, Belgium
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Super-Visions does
Super-Visions BVBA is a privately held Belgian IT services and product company founded in 2007 and headquartered in Brugge, Belgium. The company provides IT governance and operations management solutions to enterprise customers, with a stated vision of putting "Business in control over IT." Its core offering is an integrated IT Operations Management platform built around four products — Unified Monitoring, CMDB (Configuration Management Database), IT Service Management (ITSM), and Configuration Management Automation — unified by a proprietary top-down methodology called the Business Service Automated Mapping Approach. This approach automatically generates interactive business service maps and populates CMDB, monitoring systems, asset management, and BSM software with business service context, eliminating manual configuration work.
The platform integrates with existing BSM, CMDB, and CMS systems, and is delivered alongside a Unified Monitoring capability powered through a technology partnership with GWOS (GroundWork Open Source). Super-Visions addresses pain points including IT complexity, lack of business visibility over infrastructure, uncoordinated changes (noting that more than 40% of mission-critical IT service outages stem from people and process errors), and compliance with SOX, ISO, COSO, Cobit, and ITIL standards.
The company operates with 1–10 employees and a bootstrapped capital structure (no external funding recorded). Revenue is generated through three streams: ongoing managed services subscriptions (monthly billing), project-based professional services engagements (multi-year contracts covering Service Catalog proof-of-concept, business/technical analysis, and product integration/implementation), and recurring product support subscriptions. Go-to-market is direct enterprise field sales in Belgium, targeting long-term strategic technology partnerships. Named customers include The Brussels Airport Company (airport operations), Mobistar (telecommunications), and Belgacom (telecommunications). Distribution is regional, limited to Belgium/Western Europe, with marketing primarily conducted through the company website and organic social media (LinkedIn, Facebook, Twitter).
Super-Visions firmographics
Firmographics- Name
- Super-Visions
- Legal name
- Super-Visions BVBA
- Website
- https://super-visions.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Super-Visions is a Belgian IT services and product company (founded 2007, Brugge) that delivers IT governance and operations management — including unified monitoring, CMDB, ITSM, and configuration automation — to Belgian enterprise customers via managed services and project engagements.
- Ownership category
- akta.pro rank
Super-Visions industry classification
Industry- Product category
- IT Operations Management
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Software Publishers (51321)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Management Services (8741)
- akta.pro primary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
- akta.pro secondary industries
- IT Service Management (ITSM) Platforms (HDAEALAA), IT Service Management for Data Centers (ITSM/CMDB/Change) (HDABANAF), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), IT Asset Management (ITAM) Platforms (HDAEALAD), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)
Keywords
Where Super-Visions is headquartered
LocationHeadquarters
- HQ city
- Brugge
- HQ country
- Belgium
- HQ region
- Europe
Offices1 record
Markets served
Super-Visions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed Services: Ongoing managed services providing full control over IT and services without customer hassle. Offers continuous monitoring, automation, and operations management.
- Project-based Services: Well-defined projects for implementing solutions such as service catalog proof of concept, business/technical analysis, and product integration/implementation.
- Product Support: Technical support services for customers using their IT operations management solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed Services - Full IT Operations Management |
| Other | Multi-year contract | Project-based Implementation |
| Subscription | Monthly | Product Support |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Super-Visions product offering
Product offeringCore offering
Super-Visions provides enterprise IT operations management through an integrated platform combining Unified Monitoring, CMDB, IT Service Management (ITSM), and Configuration Management Automation. The company's signature capability is its proprietary Business Service Automated Mapping Approach—a top-down methodology that automatically creates interactive business service maps, identifies supporting IT components, and generates a Business Service Catalogue that populates CMDB, monitoring, asset management, and BSM systems.
Product overview
Super-Visions offers a unified IT Operations Management platform centered around four core products: Unified Monitoring, CMDB (Configuration Management Database), IT Service Management (ITSM), and Configuration Management Automation. These products work together as an integrated framework that provides 100% visibility on all IT assets, real-time monitoring across cloud and on-premises environments, automated business service mapping, and comprehensive ITSM capabilities. The platform leverages a unique top-down approach to create interactive business service maps that intelligently identify business services and their supporting IT components, generating a Business Service Catalogue (BSC) that populates CMDB, Monitoring systems, Asset Management, and BSM software. In addition to the core platform, Super-Visions provides professional services including Service Catalog Clinic Proof of Concept, Business & Technical Analysis, Product Integration & Implementation, Managed Services, and Product Support.
Differentiator
Problem solved
Functional benefit
Products and services
- Unified Monitoring Real-time monitoring solution that collects and consolidates performance and availability data from cloud, virtualization, network, application, server, and storage environments into a single-pane-of-glass portal for enterprise IT teams.
- CMDB - Configuration Management Database Configuration Management Database solution enabling IT alignment to business objectives with immediate impact analysis, root-cause analysis, change governance, audit and compliance, asset management, and license management for enterprise IT operations.
- IT Service Management (ITSM) Integrated and automated ITIL-compliant service management covering CMDB, Helpdesk, Service Catalogue, Change Management, and Event Management in one automated framework serving Business Services for enterprise IT organizations.
- Configuration Management Automation Automation solution for managing heterogeneous physical, virtual, and cloud environments by standardizing resource configurations, automating repetitive tasks, and populating configuration databases including the business service layer.
- Service Catalog Clinic - Proof of Concept Consulting engagement designed to demonstrate and validate Service Catalog capabilities for enterprise customers prior to full implementation.
- Business & Technical Analysis Analysis service to identify business needs and recommend technology solutions aligned with business objectives for enterprise customers.
- Product Integration & Implementation Implementation services integrating Unified Monitoring and DevOps tools to foster collaboration between business and IT teams for enterprise customers.
- Managed Services Fully managed service offering providing ongoing control over IT infrastructure and services without operational burden for enterprise customers.
- Product Support Ongoing technical support for Super-Visions products and integrated solutions.
Quantifiable outcome
- Significant Operational Cost Reduction
- +1 more outcomes
Companies that use Super-Visions
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles1 record
Super-Visions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature4 records
Super-Visions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- GWOS (Great Workflows)coreSuper-Visions integrates with GWOS's Unified Monitoring for Real solution, providing easy integrations and customized visualizations of cloud, virtualization, network, application, server, and storage data as part of their unified monitoring offerings.
Scale indicators1 record
Recent moves4 records
Expansion highlights3 records
Super-Visions competitors and assessment
Company assessmentBroad incumbents
- Ivanti: Unified IT service, asset, endpoint and configuration management suite (formerly LANDESK/HEAT). Overlaps with Super-Visions' ITSM, CMDB and asset management automation offerings.
- ServiceNow: Global ITSM/CMDB/BSM platform leader. Super-Visions implements complementary integrations on top of stacks like ServiceNow and competes for the same ITOM/CMDB modernization wallet.
- ManageEngine (Zoho): Broad ITSM/CMDB/monitoring suite (ServiceDesk Plus, Endpoint Central, OpManager) widely used across Europe; competes with Super-Visions' unified monitoring and ITSM propositions on price-sensitive enterprise deals.
- BMC Software (BMC Helix): Long-standing ITSM and CMDB suite (BMC Remedy/Helix ITSM, BMC Discovery). Directly overlaps with Super-Visions' CMDB automation and ITIL process consulting offerings.
Others
- GroundWork Open Source (GWOS): Unified monitoring platform (Unified Monitoring for Real) with which Super-Visions is a 'Mutual' integration partner; comparable adjacent technology rather than a direct ITSM competitor.
Direct peers
- EasyVista: French-headquartered ITSM/ITAM platform with a strong presence in regulated European verticals (banking, healthcare, public sector) — a close functional and geographic peer to Super-Visions.
- Efecte: European ITSM/ITAM SaaS vendor focused on ITIL service management, asset management and CMDB — competing for the same Belgian/Northern-European mid-market and enterprise ITSM wallet as Super-Visions.
- TOPdesk: Benelux-headquartered ITSM/ESM vendor delivering ITIL-aligned service management and CMDB capabilities to mid-market and enterprise customers across Europe — a natural regional peer to Super-Visions.
- Cherwell Software (Plexus/Compuware-era heritage): ITSM and CMDB platform historically strong in mid-market and enterprise service management; competes with Super-Visions for ITIL-process and CMDB modernization engagements.
Regional players
- ConsenSys (Belgium) / Local Belgian SI peers: Broader Benelux-based IT service integrators (e.g., T-Systems Belgium, Inetum Belgium) compete with Super-Visions for the same regional enterprise ITOM consulting and managed services engagements.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Super-Visions social profiles
Digital presenceSuper-Visions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Super-Visions leadership team
Management profileNumber of profiles
Super-Visions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Super-Visions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Super-Visions
What does Super-Visions do?
Super-Visions provides enterprise IT operations management through an integrated platform combining Unified Monitoring, CMDB, IT Service Management (ITSM), and Configuration Management Automation. The company's signature capability is its proprietary Business Service Automated Mapping Approach—a top-down methodology that automatically creates interactive business service maps, identifies supporting IT components, and generates a Business Service Catalogue that populates CMDB, monitoring, asset management, and BSM systems.
Is Super-Visions a public or private company?
Super-Visions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Super-Visions founded?
Super-Visions was founded in 2007. It employs 1 to 10 people.
Where is Super-Visions based?
Super-Visions is headquartered in Brugge, Belgium, in the Europe region.
How does Super-Visions make money?
Three revenue lines are on record. Managed Services are the primary driver. The others are project-based Services and product Support.
Who are Super-Visions's main competitors?
Broad incumbents on record are Ivanti, ServiceNow, ManageEngine (Zoho) and BMC Software (BMC Helix). GroundWork Open Source (GWOS) is listed as an others. Direct peers are EasyVista, Efecte, TOPdesk and Cherwell Software (Plexus/Compuware-era heritage). ConsenSys (Belgium) / Local Belgian SI peers is listed as a regional player.
Does Super-Visions have an API?
No public API is recorded for Super-Visions.
What industry is Super-Visions in?
Super-Visions's product category is IT Operations Management. Its primary akta.pro industry code is BPAEAJAB, ITIL/ITSM Process Consulting & Implementation, with a secondary code of HDAEALAA, IT Service Management (ITSM) Platforms. Its NAICS code is 54151 and its SIC code is 7373.