Know More IT

Server and Hosted Exchange Management Softwareknowmoreit.io

Know More IT builds CloudPanel, a multi-tenant control panel that lets cloud hosters and MSPs manage Microsoft Exchange and Active Directory customers from a single interface, sold via freemium up to 250 users and direct subscription licensing beyond.

Company typePrivate
Founded1991
HeadquartersNorth Little Rock, United States
Headcount11–50
GTM typeB2B
OfferingSoftware

What Know More IT does

Know More IT LLC is a privately held Arkansas-based software company that builds CloudPanel, a multi-tenant control panel purpose-built for cloud hosters and managed service providers (MSPs) running hosted Microsoft Exchange and Active Directory environments. Founded by Exchange administrators with MSP experience dating to 1991, the company sells a self-hosted ASP.NET application on Windows/IIS with a SQL Server backend that integrates with Microsoft Exchange via PowerShell remoting (WinRM) and offers multi-tenant isolation, delegated administration, ADSync with AES256-encrypted password synchronization, a customer self-service portal, SPLA reporting, two-factor authentication, and a REST API. The portfolio also includes add-on modules ADSync (bidirectional directory synchronization) and Route by Sender (an Exchange transport agent for inter-tenant routing).

The company operates a freemium go-to-market model: CloudPanel is free for up to 250 users, after which deployments must contact [email protected] for custom-priced subscription licensing. Distribution is direct — self-serve download from the website for smaller deployments and a small direct sales team for enterprise licensing — with no third-party channel partners. Marketing relies on a comprehensive knowledge base (kb.knowmoreit.io), an active community forum (339 members, 738 topics, 3,722 posts), and a Facebook page. The company integrates with ConnectWise (billing) and Mailprotector (spam filtering), and supports Exchange versions 2010 through SE, signaling ongoing adaptation to Microsoft's evolving Exchange roadmap. No external funding, no disclosed revenue, and only a single administrative support identity are evidenced, indicating a closely-held, lifestyle-scale private business.

Know More IT firmographics

Firmographics

Name: Know More IT
Legal name: Know More IT LLC
Website: https://knowmoreit.io
Company type: Private
Founded year: 1991
Operating status: Operating
Headcount range: 11–50 employees
Short description: Know More IT builds CloudPanel, a multi-tenant control panel that lets cloud hosters and MSPs manage Microsoft Exchange and Active Directory customers from a single interface, sold via freemium up to 250 users and direct subscription licensing beyond.
Ownership category
akta.pro rank

Know More IT industry classification

Industry

Product category: Server and Hosted Exchange Management Software
NAICS: Software Publishers (5132)
SIC: Services-Prepackaged Software (7372)
akta.pro primary industry: Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)
akta.pro secondary industry: Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

Keywords

Microsoft Exchange management
Multi-tenant control panel
Active Directory management
Cloud hosting software
MSP management tools

Where Know More IT is headquartered

Location

Headquarters

HQ city: North Little Rock
HQ country: United States
HQ region: North America

Offices1 record

Markets served

Know More IT business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

CloudPanel Subscription Licensing: CloudPanel is offered as a subscription service. It is free to use up to 250 users. Beyond 250 users, customers must request a license from [email protected] for custom pricing based on user count.

Pricing tiers

Model	Billing	Price
Freemium	Others	Free tier - up to 250 users
Subscription	Monthly	Enterprise licensing - above 250 users

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Know More IT product offering

Product offering

Core offering

Know More IT develops and sells CloudPanel, a multi-tenant control panel that allows cloud hosters and Managed Service Providers to manage Microsoft Exchange and Active Directory environments for multiple customer tenants from a single web interface. The product is free to use up to 250 users, with paid subscription licensing available above that threshold via direct sales engagement. Companion offerings include CloudPanel ADSync for password synchronization, Route by Sender for Exchange transport routing, the CloudPanel Scheduler service, and a self-service customer portal.

Product overview

Know More IT offers CloudPanel as its core multi-tenant control panel product for cloud hosters. The platform is built around CloudPanel, a comprehensive management interface for managing Microsoft Exchange and Active Directory across multiple tenants. The product portfolio includes the core CloudPanel application paired with the CloudPanel Service (Scheduler) for background processing tasks. Optional add-on modules include CloudPanel ADSync for bidirectional Active Directory synchronization and Route by Sender for Exchange transport agent routing between tenants. A Customer Portal provides self-service capabilities for end users. The company has been in the MSP business since 1991 and offers free usage up to 250 users.

Differentiator

Problem solved

Functional benefit

Brands

CloudPanel: Multi-tenant control panel for cloud hosters that allows managing Active Directory and Microsoft Exchange customers from a single product.
Route by Sender
ADSync

Products and services

CloudPanel Multi-tenant web-based control panel that lets cloud hosters and MSPs manage Active Directory users, Exchange mailboxes, groups, resource mailboxes, contacts, ActiveSync plans, mobile devices, SPLA reporting, and customer admin delegation from a single branded interface. Targets cloud hosting providers and managed service providers offering hosted Exchange services.
CloudPanel Service (Scheduler) Required companion Windows service that runs alongside CloudPanel to handle background jobs such as mailbox size collection, license checks, and data synchronization tasks.
CloudPanel ADSync Active Directory synchronization add-on that captures password changes and attribute changes on customer domain controllers and syncs them to CloudPanel. Supports one-way or two-way syncing with configurable precedence, using AES256 encryption over HTTPS.
Route by Sender Exchange transport agent add-on that routes messages between tenants, blocks internal Out of Office messages from leaking between tenants, and routes specific sender domains to designated send connectors.
Customer Portal Self-service web portal accessible to end customers through which they can perform password resets and update their own user information, reducing password-reset support tickets for the hosting provider.

Companies that use Know More IT

Customer profile

Segments2 records

Ideal customer profiles2 records

Know More IT technology and API

Technology

Technology focussed Yes

API detail

Has API: Yes
API docs
API detail

Core technology

AI maturity

App detail

Integration2 records

Feature9 records

Know More IT partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

MicrosoftcoreTechnology or IntegrationCloudPanel is built to manage Microsoft Exchange environments (2010, 2013, 2016, 2019, SE) and Microsoft Active Directory. The product deeply integrates with Microsoft technologies through PowerShell remoting and the Active Directory PowerShell module.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Know More IT competitors and assessment

Company assessment

Emerging players

MSP360 (CloudBerry Lab): MSP-focused backup, monitoring, and remote management tools. Targets the same MSP buyer with overlapping operational management use cases, though CloudPanel is deeper on Exchange/AD.
DirectAdmin: Lightweight hosting control panel competing on price and simplicity. Adjacent to CloudPanel's hosted-services position but tilted toward Linux/web hosting rather than Exchange-centric MSPs.

Broad incumbents

ConnectWise: Major MSP business management platform. CloudPanel already integrates with ConnectWise for billing, so the two are complementary but also competing for MSP IT-management spend.
Kaseya: Large MSP management platform (RMM, PSA, security) that competes for the same MSP buyer. CloudPanel addresses a narrower Exchange-management niche that generalist suites like Kaseya may not fully cover.
NinjaOne: Modern MSP RMM and endpoint management platform. Competes for MSP IT operations workload and represents a well-funded alternative that could reduce demand for specialist tools like CloudPanel.
N-able: MSP-focused RMM and security platform. Competes for the same MSP customer's IT tooling budget and could eventually expand into Exchange-specific administration used by hosters.
cPanel: Dominant web hosting control panel with broad mail and automation capabilities. A larger incumbent in the same control-panel category, though less focused on Microsoft Exchange/AD.
Plesk: Broad hosting control panel supporting Linux/Windows, mail, and website management. Overlaps with CloudPanel in hosting automation but is a generalist platform rather than Exchange-specialized.

Direct peers

Atomia: Provides multi-tenant hosting control panels and automation for web hosts and MSPs, including Exchange/AD management. Closest functional analogue to CloudPanel in the multi-tenant Windows hosting space.
Hosting Controller: Multi-tenant Windows hosting control panel offering Exchange, AD, and IIS management for hosters. Competes directly with CloudPanel for the same hosted Exchange customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Know More IT financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Know More IT leadership team

Management profile

Number of profiles

Profiles1 record

Know More IT funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Know More IT M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Know More IT

What does Know More IT do?

Is Know More IT a public or private company?

Know More IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Know More IT founded?

Know More IT was founded in 1991. It employs 11 to 50 people.

Where is Know More IT based?

Know More IT is headquartered in North Little Rock, United States, in the North America region.

How does Know More IT make money?

One revenue line is on record: cloudPanel Subscription Licensing.

Who are Know More IT's main competitors?

Emerging players on record are MSP360 (CloudBerry Lab) and DirectAdmin. Broad incumbents are ConnectWise, Kaseya, NinjaOne, N-able, cPanel and Plesk. Direct peers are Atomia and Hosting Controller.

Does Know More IT have an API?

Yes. CloudPanel API is organized around REST. The API is designed so anything that the CloudPanel web portal can do can be done via API. The API is secured by using an API key, user permissions, and IP addresses. Each API key is tied to a user in CloudPanel and locked down so the key can only be used by specific IP addresses. Since the API is bound to a user in the CloudPanel database, it inherits the same permissions as if the user were logged into the CloudPanel portal. The API key must be passed as a query parameter for all requests. Example shown using RestSharp C# client library. Developer documentation is at kb.knowmoreit.io/en/api.

What industry is Know More IT in?

Know More IT's product category is Server and Hosted Exchange Management Software. Its primary akta.pro industry code is BPAEACAF, Cloud Managed Services (Operations, Monitoring, Patching), with a secondary code of HDABAAAL, Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions). Its NAICS code is 5132 and its SIC code is 7372.