Edge Tech Solutions

What Edge Tech Solutions does

Edge Tech Solutions, Inc. is a privately held managed IT services provider (MSP) headquartered at 2411 Fenton Street Suite 103, Chula Vista, California, serving small and medium-sized businesses in the San Diego metropolitan area. Founded in 1998 and operating continuously for over 25 years, the company delivers end-to-end IT management through a recurring managed services model that bundles 24/7 device monitoring, ticketing, help desk support, on-site field engineering, network monitoring, hardware configuration, and software support. Its primary target is the SMB segment that lacks internal IT resources, with a secondary vertical focus on healthcare practices requiring Electronic Medical Record (EMR) implementation and hardware support across major systems such as AdvancedMD, Allscripts, Cerner, and eClinicalWorks. A minor home-user persona is also served for residential network and technology support.

The company's product portfolio spans five core solution areas: Managed IT Services, Backup and Disaster Recovery (with image-based backups and ransomware protection), Email Security (virus scanning, spam scoring, advanced threat protection against zero-day attacks), Web Traffic Filtering (URL filtering with policy controls and reporting), and Network and Remote Support (24/7 RMM). Adjacent offerings include Microsoft Office 365 deployment and support, Hosted VOIP unified communications, and the EMR support practice. Delivery is anchored in direct, consultative sales via phone (619.535.6911), website contact forms, and free consultations, with post-sale support provided through a Pulseway PSA-based ticketing portal and ScreenConnect-based remote access tools. Pricing is quote-based with monthly billing, and no public pricing tiers are disclosed.

The business model combines subscription-based managed services (RMM, backup, email security, URL filtering, VOIP) with project-based professional services (M365 deployment, EMR implementation, break-fix support). The company operates as a single integrated service provider rather than a modular platform, with no disclosed institutional funding, no parent company, no subsidiaries, no public M&A activity, and no published revenue figures. The headcount range of 11-50 employees and single-office footprint position it as a small, regionally focused MSP competing primarily on personalized service and operational responsiveness rather than scale or differentiated technology.

Name

Edge Tech Solutions

Legal name

Edge Tech Solutions, Inc.

Website

https://edgetechsolutions.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Edge Tech Solutions is a privately held, Chula Vista-based managed IT services provider serving small and medium-sized businesses in the San Diego area. It delivers recurring managed IT, backup, email and web security, Microsoft 365, VOIP, and EMR support under a consultative, quote-based model.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (5415)

SIC

Services-Facilities Support Management Services (8744), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

Keywords

• Managed IT services
• IT help desk support
• Data backup recovery
• Email security filtering
• Business technology solutions

Headquarters

HQ city

Chula Vista

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Ongoing IT management and support services including software support, business continuity, hardware configuration, network monitoring, remote management, help desk support, and on-site field engineering. Delivered as recurring managed services to reduce burden of day-to-day IT operations.
2. Backup and Disaster Recovery Solutions: Cloud backup, disaster recovery, and data storage services. Protects against data loss from hardware failure, ransomware, and natural disasters. Includes image-based backups and file-level restoration capabilities.
3. Email Security Services: Email filtering and sanitization services with virus scanning, spam protection, and advanced threat protection against ransomware and zero-day attacks.
4. Web Traffic Filtering / URL Security: URL filtering services protecting against malicious websites, malware, proxies, spyware, botnets, phishing and spam. Includes customizable policies and reporting.
5. Microsoft Office 365 Services: Implementation and support services for Microsoft Office 365 suite including deployment, configuration, and ongoing support for Office applications, Exchange Online, OneDrive, SharePoint, and Skype for Business.
6. Technical Support and Troubleshooting: Break-fix and troubleshooting services for IT issues. Includes help desk support for end users and assistance for internal IT teams.
7. Hosted VOIP Services: Voice over IP communication services providing unified communications with voice, video, collaboration and contact center capabilities.
8. EMR Support and Implementation Services: Hardware support and implementation assistance for Electronic Medical Record systems. Includes ongoing support services for healthcare practices working with major EMR vendors.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Edge Tech Solutions is a managed IT services provider (MSP) delivering end-to-end IT management, support, security, and backup to small and medium-sized businesses. Core offerings include managed IT services with 24/7 monitoring and help desk, backup and disaster recovery, email and web threat protection, Microsoft Office 365 deployment, hosted VOIP, and EMR implementation support for healthcare practices.

Product overview

Edge Tech Solutions is a managed IT services company offering a portfolio of interconnected IT solutions for small to medium-sized businesses. The core offerings include Managed IT Services (providing end-to-end infrastructure monitoring, management, and support), Backup & Recovery (cloud backup, disaster recovery, and ransomware protection), Email Security (filtering with threat protection), Web Traffic Filtering (URL filtering and content control), and Network & Remote Support (proactive monitoring). Additional services include Microsoft Office 365 deployment and support, IT Help Desk (24/7 award-winning support), Hosted VOIP Services, and EMR Support & Implementation Services for healthcare practices. The company operates as a single integrated service provider rather than a modular platform, bundling these capabilities to deliver comprehensive IT support and business continuity solutions from a single vendor.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive end-to-end IT management service providing end user support, server/desktop/device monitoring and management, software support, business continuity, hardware configuration, network monitoring, remote management, help desk, and on-site field engineering services for small and medium-sized businesses.
• Backup & Recovery Data backup and disaster recovery solutions including cloud backup, hard drive/server/computer backup and recovery, USB/flash drive recovery, ransomware protection, image-based backups, and Backup as a Service with an intuitive restore portal for SMB clients.
• Email Security Cloud-based email filtering and sanitization service using virus scanning, spam scoring, real-time intent analysis, URL link protection, and reputation checks to defend against email-borne threats including ransomware and zero-day attacks. Reported outcome: 91 percent reduction in cyber attacks.
• Web Traffic Filtering Dynamic URL filtering service that prevents access to unsafe websites, inappropriate content, and malware downloads through block lists, allow lists, device policies, and access restrictions, with time-based browsing rules, administrator alerts, and comprehensive web usage reporting.
• Network & Remote Support Remote management and monitoring services providing 24/7 device monitoring, ticketing system, antivirus and malware protection, asset inventory, monthly reporting, and quarterly business reviews to proactively manage IT infrastructure for SMB clients.
• Microsoft Office 365 Hosted Microsoft Office 365 deployment and support service providing fully installed Office applications for up to 5 devices per user, business-class email with 50GB inbox and shareable Outlook calendar, 1TB OneDrive storage per user, SharePoint collaboration, Skype for Business HD video meetings, and 99.9% uptime guarantee.
• IT Help Desk Award-winning 24/7 help desk support service providing end user IT issue resolution and internal IT team support, featuring a ticket system (Pulseway PSA) for efficient issue tracking and remote support via ScreenConnect.
• Hosted VOIP Services Voice over IP unified communications system providing voice, video, collaboration, and contact center capabilities on a single intelligent technology platform for business communication.
• EMR Support & Implementation Services Electronic Medical Records implementation assistance and ongoing hardware support services for healthcare practices, with experience supporting AdvancedMD, Allscripts, Centricity (GE), Cerner, eClinicalWorks, MDsuite, Nextech, and UroChart systems.

Quantifiable outcome

• 91 percent reduction in cyber attacks through email security filtering
• +2 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Dataprise: Mid-market managed IT services and cybersecurity provider for SMB and mid-market clients. Closely comparable business model: managed services, help desk, security, and cloud bundles delivered on recurring contracts with similar SMB customer profile.
• Coretelligent: Managed IT services and cybersecurity firm serving SMB and mid-market clients with help desk, cloud, compliance, and security offerings. Directly comparable service portfolio and customer profile to Edge Tech.
• Ntiva: Managed IT services and cloud support firm serving SMBs with help desk, security, backup, and Microsoft 365 expertise. Directly comparable scope, customer size, and recurring managed-services revenue model.
• Impact Networking: Managed IT services, cybersecurity, and document management provider for SMB clients. Comparable full-service MSP offering with managed services recurring model and similar customer size focus.
• Thrive Networks: Provider of managed IT, cybersecurity, and cloud services to SMB and mid-market clients. Comparable recurring managed-services model, security-led value proposition, and Microsoft-centric cloud stack.
• Cerium Networks: Managed IT services and technology consulting firm focused on SMB and mid-market clients. Comparable managed services, Microsoft cloud, and security offering profile.
• Kelser Corporation: Managed IT services and cybersecurity provider serving mid-sized organizations with help desk, cloud, and infrastructure management. Similar MSP business model and SMB/mid-market customer base.

Broad incumbents

• CDW: Large-scale IT solutions and managed services provider serving SMB, mid-market, and enterprise customers. Operates in the same managed IT services space as Edge Tech but with substantially larger scale and product breadth.
• All Covered (Konica Minolta): Managed IT services division of Konica Minolta serving SMB and mid-market clients with help desk, security, cloud, and infrastructure management. Comparable MSP offering positioned as part of a larger parent organization.
• Insight Enterprises: Global IT solutions provider offering managed services, hardware, software, and cloud solutions. Overlaps with Edge Tech's managed services and Microsoft practice but at far larger scale and broader portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/edgetechsolutions619
• LinkedInlinkedin.com/company/edge-tech-solutions-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Edge Tech Solutions