Nationwide IT

What Nationwide IT does

Nationwide IT, operating in market practice as Arc Systems (Arc UK Systems Ltd), is a UK-based managed IT services provider founded in 2010 and headquartered in Basildon with secondary presence in London. The company delivers nine integrated service lines to more than 1,000 clients nationwide: Managed IT Support, Cloud, Cybersecurity, Application Services (Microsoft SharePoint and Power Platform), Data & AI (Microsoft Purview, Microsoft 365, and Microsoft CoPilot AI), Data Protection, Networking and Communications, Infrastructure, and Consultancy Services. Its underlying technology stack is built on Microsoft platforms — Azure, Microsoft 365, SharePoint, Power Platform, Purview, and CoPilot — complemented by partnerships with Dell Technologies, Veeam, Sophos, and Mimecast, with owned data centre capacity in Basildon and ISO 9001 and ISO 27001 certifications. Technical delivery leverages a TeamViewer-based remote support application and a customer portal for service management.

Name

Nationwide IT

Legal name

Arc UK Systems Ltd

Website

https://nitc.support

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Nationwide IT is a UK-based managed IT services provider delivering Microsoft-centric cloud, cybersecurity, managed infrastructure, and data and AI services to over 1,000 SME and enterprise clients nationwide.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industries

IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Strategy & IT Advisory (BPAEAAAA)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud infrastructure
• Data protection services
• IT consultancy

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed IT support services providing hands-on, personalised support and tailored solutions. Likely structured as subscription-based recurring revenue with various service tiers.
2. Cloud Solutions: Future-proof cloud and hybrid infrastructure solutions with flexible, scalable business-grade data and voice connectivity
3. Cybersecurity Services: Cyber threat protection services to safeguard business and reputation, including data protection and backup recovery solutions
4. Consultancy Services: Strategic IT guidance and migration planning to meet specific business goals

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Nationwide IT operates as a managed IT services provider delivering integrated IT support across cloud, cybersecurity, data protection, networking, infrastructure, and consultancy services. The company serves over 1,000 clients nationwide across healthcare, financial services, law firms, manufacturing, and charity sectors, built on a Microsoft technology stack including Azure, Microsoft 365, SharePoint, Power Platform, Purview, and CoPilot AI. Offerings are delivered as tailored, hands-on managed services via direct sales to SME and enterprise customers in the United Kingdom.

Product overview

Nationwide IT operates as a unified managed service provider platform delivering nine integrated IT services: Managed IT Services (core support offering), Cloud, Cybersecurity, Application Services (Microsoft SharePoint and Power Platform), Data & AI (Microsoft Purview, 365, CoPilot AI), Data Protection, Networking and Communications, Infrastructure, and Consultancy Services. These services work together as a comprehensive portfolio, with the company serving over 1,000 clients nationwide and combining deep technical expertise with a human-centric, service-focused approach.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Hands-on, personalised IT support and tailored solutions delivered by industry experts, providing ongoing technical assistance and infrastructure management for UK businesses across multiple sectors.
• Cloud Future-proof IT infrastructure with flexible cloud and hybrid solutions, providing scalable data and voice connectivity for enterprise and mid-market customers.
• Cybersecurity Cyber threat protection services to safeguard business operations and reputation, including comprehensive security measures for endpoint, firewall, and email protection.
• Application Services Microsoft SharePoint and Power Platform tailored solutions enabling workflow automation, collaboration, and efficiency improvements for client organisations.
• Data & AI Data governance and artificial intelligence capabilities powered by Microsoft Purview, Microsoft 365, and Microsoft CoPilot AI to empower business decisions.
• Data Protection Multiple backup and recovery options minimising exposure to data loss and ensuring business continuity for client organisations.
• Networking and Communications Flexible, scalable business-grade data and voice connectivity solutions for enterprise communications and networking infrastructure.
• Infrastructure IT infrastructure solutions providing the foundational technology systems that support all client technology operations and modernisation.
• Consultancy Services Strategic IT guidance and migration planning services to meet specific business goals, including future-proof IT infrastructure planning and digital transformation advisory.

Named customers2 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

Six partnerships are on record, tiered core.

• Microsoft (Infrastructure Azure)coreTechnology or IntegrationFlagship technology partnership for Azure cloud infrastructure services. Arc Systems delivers cloud solutions using Microsoft Azure platform capabilities.
• Microsoft (Modern Work)coreTechnology or IntegrationStrategic partnership for Microsoft 365 Modern Work solutions including productivity tools and collaboration platforms.
• Dell TechnologiescoreTechnology or IntegrationTechnology partnership for hardware infrastructure solutions including servers, storage, and end-user computing.
• VeeamcoreTechnology or IntegrationPartnership for backup and recovery solutions. Arc Systems offers data protection services powered by Veeam technology.
• SophoscoreTechnology or IntegrationCybersecurity partnership providing next-generation security solutions including endpoint protection and firewall solutions.
• MimecastcoreTechnology or IntegrationMSP Elite partner for email security and continuity services. Provides advanced threat protection and email archiving capabilities.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Krome Technologies: UK MSP delivering managed IT, cloud, cybersecurity, and Microsoft 365 services to mid-market clients. Comparable service portfolio and UK SME/enterprise targeting.
• ANS Group: UK-based cloud and managed services provider with strong Microsoft Azure focus. Directly comparable in Microsoft-centric cloud, security, and managed IT delivery.
• Six Degrees Group: UK managed cloud, connectivity, and IT services provider. Overlaps in cloud, networking, managed IT, and cybersecurity delivery for UK mid-market and enterprise.
• MTI Technology: UK-based IT services and solutions provider covering managed services, security, and infrastructure. Comparable in target verticals and Microsoft-aligned stack.
• Daisy Communications: UK-based managed IT, cloud, connectivity, and cybersecurity provider serving SMEs and enterprises. Closest comparable in scale, service portfolio mix, and target customer.
• Littlefish: UK MSP offering managed IT support, cloud, and cybersecurity to mid-market organisations. Overlapping service lines (managed IT, security, Microsoft 365) and similar SME/enterprise segmentation.
• Acora: UK-headquartered managed IT services and Microsoft-focused provider serving mid-market. Directly comparable service portfolio including managed support, cloud, and security.

Broad incumbents

• Computacenter plc: Enterprise IT infrastructure provider with strong UK presence and Microsoft/Dell vendor alignment. Directly comparable in managed services, networking, and data centre offerings.
• Softcat plc: Largest UK-focused IT infrastructure and services reseller/MSP, listed on the LSE. Comparable Microsoft, Dell, and cybersecurity vendor ecosystem; competes in the same mid-market and enterprise UK IT services arena.
• Insight Enterprises: Global IT solutions and services provider with a UK operation. Comparable across managed services, Microsoft partnership, and cybersecurity offerings, though at materially greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/arcuksystems
• Facebookfacebook.com/arcuksystems
• LinkedInlinkedin.com/company/nationwide-it-consultancy-limited

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nationwide IT